This is such a beautiful Panera location! The dining room is super open and there are lots of seating options both inside and outside. The glass walls alongside the front of the restaurant makes it feel welcoming and comfortable. The staff were friendly and there is plenty of room for parking. I'll be back to this location in the future! read more

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I liked the ambiance of the restaurant, but it's pretty consistent for Panera. I wasn't a big fan of the salad, but the other food was good! The service was pretty normal in time and courtesy. read more

Panera Bread - Salad and Mac & Cheese, French Baguette Loaf - Salad Near Me - Gardendale, Alabama

This has got THE worst Panera in the free world. We arrived at 8:30am for breakfast only to be informed that they could not brew anymore coffee. They couldn't because they were out coffee filters. Out of coffee filters on a Friday morning. Total incompetence of the management. There were people who had already purchased breakfast and coffee waiting for a fresh urn of coffee to be brought out, they were not happy. As we walked out we met several people coming in and we informed them of the situation inside and they couldn't believe it. The twit that informed everyone that there wouldn't be anymore coffee today, said it with such a nonchalant attitude showing she couldn't care less. Pitiful read more

I ordered chicken and wild rice soup on this cold winter day and it was delicious ! Fast and friendly service. Love it!

Came back in for my annual birthday pastry i was extremely happy they had the cinnamon toast bagel which is my absolute favorite I didn't realize they had discontinued the cinnamon toast scone so I got the orange scone instead for the hubs which he enjoyed my complaint isn't with the food but with the cleanliness of the staff while waiting we observed who I'm guessing was a manager use her bare hands to put what looked like some type of frozen bread on a baking dish without ever using any gloves? She was opening boxes as well as rubbing in her face and continued to put the bread on the sheets it was very early and they weren't busy so most of the staff was kinda of standing around yet they ALL were wearing gloves! With Covid & many other diseases you would hope precautions would have been taken read more

The slowed drive thru!!!!I 4 people working the kitchen, we sat for 25 minutes!!!! unacceptable!!!! if you want to stay in business you better get the letter out!! It's a lot more choices than this place!! read more

Tuesday of this week I eat at the local Panera bread I ordered chicken noodle soup. What a joke I had two noodles three carrots I'm not sure what the rest of it was but it was a cup of soup and it just had very little carrots one noodles and I'm not sure if I had chicken in it or not I do not recommend eating at Panera bread service was horrified. The bread is hard, not eatable. read more

We placed a large to go order. Our order sat on the counter without a name. After several minutes we asked about the bag and it was finally determined to be ours. When we checked our order, we were horrified to find the baguettes were thrown loosely in the bag on top of the soup containers. We requested new bread in a bag and were grudgingly given new bread in a bag by a manager. We asked about salad dressing for our salad and was told it was in the container with the salad. After showing them the container, proving their was no dressing, another manager went to get dressing for us. We were told repeatedly this was their standards. Not very high IMO. Not once did the management team apologize. read more

Heading down to AL and I'm tired of junk food fast food near interstate. Saw exit with Panera. Always know gettting quality food and filing at sit down comfort. Ordered Bacon Turkey Bravo sandwich with extra veggies. Looks and tastes delicious; chips included all for $12 read more

Panera Bread - Bacon Turkey Bravo with extra veggies; never an additional charge - Salad Near Me - Gardendale, Alabama

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I came with my daughter for a lunch date as we have had some rough days. The ordering was easy on the portal, however it was the service/good or lack of. We asked for our cups she literally snatched them off the counter and gave them to us. Then when we got our food, my daughter's sandwich didn't have the bacon and barely any chicken. I normally wouldn't say anything but I couldn't let this one go. I went up and asked them what was supposed to come on the sandwich. The lady actually rolled her eyes and said everything is on it! But it wasn't when I double checked it was supposed to have bacon and ranch. Which it did not. I will not come to this location again. read more

Well I would love to say that this place was worth it but honestly it is not. My girlfriend had to sit in line for right at 27 minutes to receive her food. Food that was ready and sitting there for ten minutes and now cold. I would not recommend this place to anyone especially at night. read more

This is my first time eating at Panera Bread in Gardendale, AL. Wow, the food was wonderful. I got the Ciabatta Cheesesteak, and I loved it. I paired it with Kettle Chips and Potato Soup. The food was hot and very fresh. I definitely will be going back. The staff was friendly and professional. I enjoyed my time there and it was so relaxing. Thanks, Panera Bread for such a great experience. read more

I've tried. I really have. The last time the soup was watery and they told me that is standard if you order early in the day die to serving leftovers from the day before. This time, the avocado is hard as a brick. The tomatoes are terrible. Seriously, where do you get produce that awful in the summer? For what they charge, food should taste good. Never again. read more

Noah took such great care of us during our visit! Such a sweetie! Our smoothies were delish!

This has by far been my go too spot lately, especially bc it's low in calories. Tons of options, literally something for everyone. I absolutely love the night crew, they are all so sweet and make sure we are taken care of. I'd recommend the warm bowls! read more

16oz smoothie was pricey and icey and not too tasty. Could've went to Tropical Cafe Smoothie and spent 1 more dollar for a larger and better smoothie. read more

Let me grab my laptop and go to a place where I can sit and pretend to work while I eat a overpriced nasty sandwich while listening to kids scream and "woke" people "adulting". Panera is a joke. read more

I was nervous to try this location after reading the reviews but it was honestly the best Panera experience I've had in years. The staff was extremely friendly and the Mediterranean veggie sandwich was fresh and had a ton of veggies. The sauce was spread all the way to the edges and it reminded me of why I loved it in the first place! My daughter loves the broccoli cheddar in a bread bowl and hers also was phenomenal. The bread was exactly what I've come to expect for the last 25 years and the soup was perfect. We will definitely be back next time we are in the area! read more

I've had no problems at all here eating in or doing the drive thru Always amazing food and my orders are right every time I will admit going in is a little better for sure on freshness but that's about it Teas are great also Everything really good on the menu ,) read more

Well I've been here three times. I've had both great and not so great experiences here, and all those depended solely on the staff that day. The food has been great on every occasion. On my first visit, I was getting food for my mom and I. An asiago cheese bagel....my absolute favorite bagel here and a cinnamon roll cause I've been craving them lately. The bagel was so perfect, and the cinnamon roll was good too. Not quite as life changing as some other rolls I've had. Probably since I like a lot of icing. The cashier that day was great and went above and beyond to make sure my mom and I had everything we needed. The next time I came here was through the drive thru. I just got a sesame bagel and was hesitant at first, but they warmed and toasted it to where by the time I got to work, it was still warm and delicious. The drive thru worker was super friendly. The last time I dined inside...wow this girl had no idea what she was doing. One bagel with cream cheese doesn't just ring up to over $5. If I hadn't of said anything, she would have just assumed that's what a bagel with cream cheese cost. I mean sure the amount of cream cheese you get for a dollar and some change here is one serving whereas at a grocery store, it's for the whole block. But cream cheese is not that much of a luxury.... The chocolate chip bagel with cream cheese was still delicious nonetheless, and it's my favorite sweet bagel. read more

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Normally I appreciate the service here. Today I just can't understand what just happened When the customer in front of me had to run outside to his vehicle, I was left standing to wait on his return. No service for this customer. Three employees literally scattered instead of helping me. Five minutes later, as I leave, they look confused...and dude hadn't even returned. Flat out rudeness. read more

Love my Panera!!! Great bakery items, breakfast, smoothies, and charged lemonades. I would definitely recommend.

Horrible service. They forget menu items and instead of apologizing, they laugh. Called to speak with manager and no one answered. Panera your prices are too high for $h!tty service. read more

I love the Panera in Gardendale. I go here all the time and I will spend hours here. If you don't go right at lunch, it isn't super crowded. There is space and you can sit inside or outside. Inside you can find outlets for your computer and get some work done in a peaceful environment. read more

I love Panera. It is my go to place for an after workout meal, to get my protein in.I always get an iced green tea with my salad and sandwich. Their soup (broccoli and cheese) read more

Panera Bread - Chicken cobb salad with avocado and a turkey blt - Salad Near Me - Gardendale, Alabama

I went to Panera for my breakfast sandwich this morning and this was the avocado that they thought to be acceptable. It was brown and rotten. Very disappointed in them thinking this is acceptable. read more

Panera Bread - Salad Near Me - Gardendale, Alabama

I gave this Panera Bread a five-star rating because all of my experiences at this restaurant have been amazing! I went today and ordered my go-to meal which is the large macaroni and cheese with a baguette as my side. I go here often and my order has never been incorrect. I went through the drive-thru and those in the drive-thru window adhered to COVID protocols by wearing their masks the proper way. In terms of sustainability, I think Panera is one of the restaurants working toward becoming a sustainable facility. When dining inside, food is given to you in a glass bowl with reusable silverware that can be washed multiple times rather than plastic that is thrown into a landfill. I highly recommend this location! read more

Ok so I would recommend another Panera bread location. We just ate here for dinner and they were not busy at all but still got everything wrong on our order. I tried the new strawberry caprese salad and caprese sandwich with fruit as a side. My hubby tried the chipotle chicken avocado sandwich with the strawberry poppyseed chicken salad with yogurt. We were buzzed once but our order wasn't ready. When it was ready- my husbands salad had no poppyseed dressing and the sandwich was a salt lick and my salad had no strawberries. Then I realized I had bread as a side -not fruit. We told the manager who just looked annoyed. She fixed the problems but stated that the fruit was an upcharge which " the new girl" didn't charge me like I was suppose to feel lucky. Going to cross this Panera off my list. read more

Very nice new location, of course everyone is coming in. Very well ran. My order was correct & good as usual. Great customer service. Nothing better than a chocolate chip bagel with a honey cream spread & a hazelnut coffee. Glad Panera finally has a loyalty program, I'll be back for sure! read more

Panera Bread - Salad Near Me - Gardendale, Alabama

Typical Panera Bread. Seemed kind of small with a very cramped cream and sugar area. Kind of meh but good coffee. read more

Panera Bread - Bacon egg and cheese. Its was OK, but tasted microwave with cold bread and molten lava inside. - Salad Near Me - Gardendale, Alabama

Absolute S****** ! The lady taking my order had nothing to do with this... she was amazing. The people preparing the order... MESSED UP my order. I didn't get a full sandwich that I paid for nor did it come with the chips, I paid for. Trussville is so much better and they even have the self checkout machines. Don't waste your time people. read more

I'm sitting at Panera and I just had a order and everyone was so sweet and polite. I didn't realize the salad I ordered had bleu cheese and everyone was so sweet and eager to help. They changed my order I. Under two minutes. Hands down the best Panera I've ever been to!!!! read more

Stopped by this morning for a couple of items. (9 sm) Stood waiting for 10 minutes. One customer was waited on, never was even acknowledged. Saw 4 people in uniform. Never again will I waste my time in this establishment. If I could give no stars I would. read more

Wow... No words... it's that bad! Yelp wants more info so i suppose I'll continue. For starters this location is always out of the most popular items. read more

I was given a dirty look when asking if i could have whipped cream on my smoothie. It really hurt my feelings and I felt judged. The lady at the register also questioned my friends order when she asked for two bagels in a judgemental way. This is our first time in Alabama and this was our first experience with the people here and i really hope it's not a reflection on how all people act in Alabama. the food was bomb though. Only reason why this panera is getting 2 stars instead of one. read more

Bad experience this morning. Cashier was extremely rude. Team was not really helpful except for the young lady at the window. Probably just a off day but just wanted to let someone know. read more

I just paid almost $13 to get the most awful lunch I have ever had. I had the cheddar cheese soup which it was good and I had a ham and swiss sandwich the bread was so hard I could barely eat it my bread bowl I couldn't even tear it apart hardly to actually eat the bread part and then to top it off, they didn't even have sweet tea. I will never waste my money go into a Panera Bread again read more

The speed, accuracy, and quality of our order were great. However, I had two special requests (bread change and a larger container for my soup) that the cashier seemed to be annoyed by, even commenting that he didn't feel like typing it all out. I did overhear him inform the kitchen staff of my request and they fulfilled the order perfectly. read more

Fantastic experience with Rapid Pick Up! Everything was perfect. Well worth the drive from Decatur for Panera!

I love Panera bread but this particular location is always out of things. I feel like every time I go I have to change my order because they are out of something in my original order. read more