Food always great service like you want. Great music playing. Been going to Guthrie's since the…read more70's never dissatisfied

Welcome back to Gardendale! I had a box for lunch today and as will Guthrie's standard, it was…read morewonderful! For an opening weekend, the service was great and they did a good job remodeling the building.

Stopped here for breakfast while passing through. Food was good. Service was excellent and the…read morestaff were very nice.

Service is absolutely terrible. Waited over 20 minutes for 2 orders of chicken fingers…read more When I went inside the store to get an update on the order the workers continued speaking with each other and laughing. Will never go back.

Milo's serves a delicious burger and fries that a person has to be in the mood for. The special…read moresauce is unique and very tasty, but you wouldn't want it every time you ate a burger. The last time I ate a Milo's double, the beef seemed to have been a bit over cooked. Milo's sweet tea and apple pies are the best I've ever had. Milo's has always been a bit overpriced.

Yes! I took to the Milo's drive thru to pick up some fries. Well, certainly I was not alone, the…read moredrive thru was packed. I waited patiently as I chit chat on the phone. All of a sudden, the car in front of me peeled off. When I got to the window, they had fetched his order. I told them, he peeled off. Well to my surprise, my regular little fry, changed to a mega fry right before my eyes. The girl at the window said enjoy, cause I literally just gave you a bag of fries. She did! Hit, fresh, delicious, filled to the top! I shared them!! But, super yum. A good thing came to she who waited!

I always stop here for my first meal whenever I'm in town. I ordered the "sweet & spicy bacon…read moreburger and it delicious. The service was quick and friendly especially with so many people ordering after the BAMA football game.

I stood by the online order pickup counter for close to 10 minutes waiting for them to bring out my…read moreorder. Multiple employees walked by and never said one word, no "can I help you?" or "your order will be right out." Finally I went to the register and asked the guy. He goes to the back, the manager points to where my order had been sitting on a shelf, and he bags it up and brings it out. Never again. Will go to CFA next time where the staff have people skills.

Cleanliness: 3/5. Some of the tables are messy, but that's what you get with a short staffed…read morerestaurant. Food: 4/5. The food itself is fine, but the service is awful. I'll get into that. Don't expect your order to be heard, let alone gotten right the first or second time. Expect to have to get a refund or have to pay more than once. Customer Service: 1/5. I'd give it a 0/5, but I know some 5/5 workers here, and props to them! I hope they work within other places instead of staying here- but a majority of workers here don't care about getting orders right, and would rather you get your money back and leave upset without your food because they got your order wrong than admit what they did. I even had an employee say I was "doing the most" when I explained what had happened and stood up for myself after paying, explaining I hadn't been given the receipt. I will likely not be returning here.

It took 20 mins to get our food last night, the girl behind the counter told us they were out of…read moreice ( I went next door to the convenient store to buy a cup of ice). There was a small group of customers (8 in all) , who had been there before we walked in, who were still waiting for their meals. And since their order screen faces you, I could see, that they were way behind... Not so much complaining, cause I understand when places are short on staff, just writing this to give my review. The food was good though....

First time ever coming to this location. We decided to go inside since the drive thru was…read moreridiculously long. The drive thru is always in the way of coming and going traffic. We received fast /friendly service. The Cobb salad is always good. We also tried the spicy southwest salad. I enjoyed it best!!! Nice portion size. I also had a side of Mac & cheese. They have decent Mac and cheese. I despise CFA overall layout with their drive thru. Logistically , it makes no sense. Oh well.. they didn't ask me. Ha!

Oh, they're not closed. They built a brand new restaurant across the street on Walker Chapel Road…read more It is absolutely the slowest place I have ever seen in my life!!!! poor customer service my order wasn't right, but I wouldn't get back in that damn line or going inside to get it!!!

This line so long!!! OMG! Not in the 2026! We have waited 25 minutes for a mobile order. 15 minutes…read moreto get up to the scanner. 10 mins to get the free sandwich! Thank you for the reward! Fries were tossed everywhere in this bag. SMH. We will be back, cause Bae can't live without them fries and lemonade.

Teen Takeover! Ordered a number one combo with a Diet…read moreFrosted Lemonade. The food was delicious, but the experience was terrible. The teens from First Baptist Church Leeds, AL took over the restaurant. They did not hold the doors and occupied the booths and area near the restroom. I waited in the restroom ten minutes with one of the teens facetiming with her device propped on the paper towel holder - good grief! I was originally eating in, but there were no tables. I changed to takeout in the app, but when I finally arrived at the counter after making my way through the teens, my food was cold and on a tray. They dumped in a bag, and I escaped. It appears civility has gone the way of the Dodo bird, but it needs to be resurrected!

Fries were cold and not salted. The customized order for cheese burgers were incorrect. Order was…read moreplaced with UberEats so no way to get the order fixed. Contacted the store and no resolution provided.

Still -1 star Rosaline never followed thru like she promised…read more No refund issued Not good Krystals More people should know about this Followed up again with Rosaline who apologized for dropping the ball and then advised me Jacqueline is who I should be talking to Jacqueline called me to explain that this is the norm for the burgers and she would not be issuing a refund. Seriously you want me to eat raw bun soaked burgers. Explained I have been eating Krystals 50+ years and this was not right Will find another way to resolve this issue since Jacqueline obviously does not believe in "Customer Service" Check your order folks prior to leaving and don't hesitate to report issues. Especially raw meat Still trying to find the -2 star rating

The staff at the Fultondale location is nice and professional and had my food out in a timely…read moremanner. I also like coming here because it helps to support first responders by donating to them with every purchase. The music is also very good and relaxing so that made the meal. They also have a beautiful mural on one wall with a fire engine that contains a fultondale wild cat at the tail end which shows the place's support for the local community. I highly recommend stopping by and enjoying a sandwich to support your first responders. Especially when You are on the way to class and need a quick bite to eat that tastes really good.

Ordered online for this location, and they let a DoorDasher take the food that was for us. Didn't…read moreremake it or anything, WAS STILL CHARGED, and I tried to get intouch with customer service but it's only ai and you can't call the actual number. The employee said they didn't know that there wasn't a name on it but I got a receipt for it. The employee didn't know anything at all.

Fast, clean and convenient with helpful staff helping us for a late night stop after a long day of…read moretravel! Thanks for a fast and hot meal before bed at a great price! And the POTATO CAKES ARE BACK!!! I will note that the cheese sticks were hot from the fryer but in the middle were still just a tad cool from quick frying out of the freezer. Still - the overall experience was pretty good!

Close to our hotel...so we chose Arby's for a quick bite before retiring after a long road trip…read more Polite and prompt service at drive-thru. Food - just so-so. Flavor of beef was as I've always remembered - tender and good. Horsey sauce still has nice zing. But temperature of both sandwich & fries & wedges....lukewarm. Come on guys....serve it hot!