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    Panera Bread

    2.6 (53 reviews)
    InexpensiveSandwiches, Salad, Soup
    Closed 6:00 am - 9:00 pm
    Updated over 3 months ago

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    my french onion soup with NO CHEESE ... when i ordered extra cheese
    Caroline H.

    I've been a loyal customer for years, but today has been a total disaster. I did an online order for bread, yogurt and a pick two. My order arrived timely; however didn't include the yogurt. I called the number to report a problem that was on my emailed receipt (and on their page) and it was a fast busy for over an hour and I called from two different phones. I called again and it just rang and rang and rang. Then, I called their customer service number and was on hold for 25 minutes and the call disconnected. I tried to reach Panera via their website but there is no option to get in touch with them other than the prefílled q&a's that don't address real time issues. I went to Twitter and got a response within 5 minutes, BUT they gave me 2 $3 credits to use within 30 days. That doesn't even cover what I paid for the yogurt with tax, tip and delivery and now the last hour and a half of my time to get someone to actually listen. This isn't the first time this has happened either. It's happened with pick up orders (missing modifications that i've paid for), missing items, food looking thrown together and poor quality. So now since no one will answer the phone at the store ... now everyone can see their terrible customer service.

    Terry E.

    Unless you're only eating dessert, don't eat here. The desserts are a 7.5 but everything else is a fail. I ordered a grilled cheese with no bacon. It came with bacon. They redid it and brought it back 20 minutes later .... pretty sure it was the exact same sandwich with the bacon picked off. It was cold and hard and tasted like bacon.

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    6 years ago

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    10 years ago

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    16 years ago

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    8 years ago

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    9 years ago

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    17 years ago

    Great stop for lunch or just baked goods. Always something new to try. I love it!

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    13 years ago

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    Page 2 of 2

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    Review Highlights - Panera Bread

    Bacon Turkey Bravo was delicious, but huge!

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    Pita Way - Grand Rapids Beltline

    Pita Way - Grand Rapids Beltline

    4.5
    (30 reviews)
    0.2 mi

    Stopped in for dinner while running errands in the area. Pita Way has been on my list for a while…read morebut it's a large chain and I usually steer clear. We were instantly greeted and everyone was very friendly. The menu is kinda intimidating with so many options and everything having unique names. The staff said they'd help us walk through it all, which was helpful. There are literally 26 different things you can add to your order. My wife ordered a bowl and I order a pita, which they call a "sandweech" for some reason. The portions were large but it somehow got pretty pricey, even though I felt their menu was very reasonable. We each added a fountain drink and then I asked for a side of garlic, assuming it would come with a bunch of pita bread to dip. They asked if we wanted chips or pita, and we said pita. We got 1 piece of pita to share and basically a tub of garlic. It was comical and disappointing. I'm not sure if this is normal or we needed to pay for more pita. We each had half of a pita to dip in a jug of garlic. Overall, the food seemed fresh and it tasted great. The dining area was very clean and the parking was simple. Our only complaint was the side not coming with more pita. After looking at the menu from our table, I realized they could have made ours both a combo, since we ordered drinks and one side, and we could get another side as well, but they never suggested that. We'd probably come back in the future but there are a ton of pita places around town, especially locally owned options.

    I've noticed more of these franchises popping up in Michigan and we have two in Grand Rapids now…read more Nate and I stopped in for a quick dinner before a movie recently and had a great experience. They'd only been open for a week or two, but the service was smooth and friendly. There is some space to dine in but if you have a large group it might be best to take it to go. The menu is simple yet kind of overwhelming as many things are customizable. They have bowls, wraps, quesopitas, sides, salads, and soups. You can make any of the entrees into a combo for an additional $5, which gets you a drink and a side. I went with the fattoush salad with dark meat chicken and feta, and Nate got the "sandweech" (wrap) combo with gyro meat. It was a bit tough to order as it was really loud in there with a lot of beeping/alarms going off and a lot of people talking all at once, so be aware if you are hard of hearing because I think that would be really difficult. However, the employees were all friendly and helpful with suggestions. I was asked some questions I didn't really know the answers to like if I wanted oil on my salad (after the dressing had been added)... so I just asked what the recommendation was. The food is prepared in front of you and everything seemed fresh. I was impressed by the size of the salad - we definitely could have split it. The chicken was juicy and seasoned well, and I loved the crunchy pita. Nate's gyro sandweech was also delicious, with plenty of sauce and tender meat. But the star of the show for me was the hummus and pita. This is the best hummus I've ever had in my entire life. It was SO creamy and flavorful. I could eat the entire container by myself. The pita was crispy and perfect to dip. They have some weekly specials that I'm interested in checking out (like Tuesdays when you can get two Dearborn sandwiches for only $10). You can order online ahead of time and they have a rewards program. I'm already looking forward to my next visit and more of that hummus!

    Photos
    Outside
    Outside
    Pita Way - Grand Rapids Beltline
    Pita Way - Grand Rapids Beltline

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    Uncle Cheetah's Soup Shop

    Uncle Cheetah's Soup Shop

    4.4
    (285 reviews)
    3.9 mi
    $$

    Normally this is my go-to spot on a chilly day. It's close to home and always have so many options…read more I've never had a soup here I didn't love and the staff are all friendly. They will let you try samples in store if you ask. I recently tried their new summer menu and while the picnic burger was delicious, I expected it to be a bit larger for the price (it was on a slider bun). The Hawaiian mac salad was tasty, but was a little heavy handed on the red onion for my own personal preference. I will for sure be trying some other things on their picnic menu, but honestly looking forward to the fall hoping that they will switch back to their regular menu with soup and grilled cheese. I support whatever helps them stay open since I assume soup isn't the most popular option come July and heat waves!

    I was craving a grilled cheese and some soup recently so I ordered a pickup order from Uncle…read moreCheetah's Soup Shop. Their menu includes 10+ different soups each day, as well as several sandwiches and some salads. I ordered the garage sale: white cheddar, fresh mozz, rosemary goat mousse, havarti, and swiss on challah. I also got the steak and mushroom soup and the snert soup for Nate. When I arrived my order was waiting for me - it was nicely packaged and secure so everything was safely contained for my short drive home. The sandwich wasn't very melty, I ended up heating it up in a pan myself which helped. It was super tasty, though! I love the combination of cheeses. The steak and mushroom soup was really good, with chunks of meat in a creamy broth. The snert soup was very salty! The menu description indicated the snert soup should have sausage or kielbasa in it, but we didn't notice any. The restaurant itself is pretty small with limited seating, but I'd probably just order there next time. You can also get samples.

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    Uncle Cheetah's Soup Shop
    Raspberry Beret
    Raspberry Beret
    Uncle Cheetah's Soup Shop

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    New City Cafe

    New City Cafe

    5.0
    (3 reviews)
    2.7 mi

    This is (still) one of the city's coolest hidden gems! New City Cafe is a student-run restaurant…read morethat serves wood-fired pizzas, salads, soup, and bakery items. Their mission is "empowering youth to reach their full potential" and all the teens we interacted with were so great and polite. They're only open on Thursdays in the summer from 4-7 pm, but it's definitely worth seeking out if you like pizza with a purpose. They offer specialty pizzas that change each week, in addition to cheese pizza and pepperoni pizza. You can even build your own pizza with their farm fresh ingredients (literally, they source many of their ingredients from the 1-acre urban farm located next to the cafe). There's lots of outdoor seating as well as a super cute dining area inside with a colorful and fun mural. You can order online ahead of time and take your food to go as well. Nate and I tried the Micaela, a pepperoni and pineapple pizza, and their supreme with pepperoni, bacon, sausage, onions, peppers, and mushrooms. The pizza came out quickly and it was so delicious - super cheesy and flavorful. I love the char on the crust that comes from the super hot wood oven. Prices range from $10-$15 and they have at least one vegan option each week. We sat inside and it was nice and cool, but it did get pretty loud. Family-friendly spot, we saw lots of kids. I love the mission and food at New City Cafe and make it a priority to visit at least once each summer. Hoping I can make it back again before their season ends!

    They don't miss. Their soups and salads are always SO GOOD. Their pizzas take the cake, though…read more I've never had a pizza in West Michigan like it. They use a sourdough base from Field and Fire and cook each pizza in a brick oven. Every week, their menu changes and I haven't had something I didn't like. I love that everything is fresh and locally grown/sourced, as well. 10/10 recommend!

    Photos
    Indoor seating area
    Indoor seating area
    Cucumber salad
    Cucumber salad
    Outdoor seating near the pizza oven

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    Outdoor seating near the pizza oven
    Noodles and Company

    Noodles and Company

    2.8
    (52 reviews)
    0.3 mi
    $$

    Good was terrible! Parmesan chicken was so overcooked it was almost fried. The restaurant was…read moreabsolutely filthy. I almost asked to cancel my order it was so bad. The bathroom was so dirty I was completely appalled. Pee all over the toilet, poop inside it and no paper towels to dry your hands. Pee on the floor in front of the seat. Now granted they have a gender neutral bathroom but good lord this was more than any human should take. The floors throughout the restaurant had food all over them and staff was just sitting around. Only 1 customer in the place, no excuse to not be cleaning. There was also food on window sills and chairs. The booths fabric was so worn out and torn and the entire inside of this restaurant is so run down.

    I hadn't come to a Noodles & Company in about three years, on a trip right before the pandemic…read more This location was clean and the bathrooms were just as presentable as the rest of the restaurant. Employees were friendly and working hard while we were there. I got the spaghetti and meatballs for my meal. It was ok, didn't wow or disappoint necessarily, it just was what it was. Pasta and noodles in general are one of my favorite foods so when I first started eating at Noodles & Company years ago I knew I'd always find a reason to try a dish I hadn't had yet from them. Even though it was just ok, I will definitely still be coming back to try more items. On top of having many noodle based dishes, they also have lots of drink options and a few tasty looking desserts. Overall I'd say this is an average Noodles & Company, so if you enjoy other locations this spot is a good stop.

    Photos
    Noodles and Company
    Noodles and Company
    Noodles and Company

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    Panera Bread - sandwiches - Updated July 2026

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