I really like coming here! They have really good soups and sandwiches! The service at the front counter is slightly above average which is why they got 4 stars instead of 5! I am really impressed with the servers who being out the food especially a young man named Terry! He was very polite bringing my food asking if I needed anything else and was quick to help an elderly lady with disposing of her garbage and plates, all the while being extremely polite! I was impressed!i used to work in food and beverage and it's the little things that you go out if your way to do for guests that count! You do r see that much anymore especially with young people now a days!( not that I am old or anything! Lol anyways I like to come here on my lunch hour and relax, the atmosphere is nice and quiet and food is always good! A little more than what I like to spend on a soup and sandwich but it's worth it! read more

I love Panera and this establishment makes great food. My only complaint is the Rapid Pick-Up - not so rapid. I ordered and upon arriving, my name didn't appear on the "Preparing" or "Ready" screen, although my confirmation email told me the pickup time. I waited 15 minutes and finally asked a worker, who told me they didn't have enough bread that was requested so would we like to order something else or no? I was frustrated for having waited 20 minutes while my food was never even ready for rapid pickup, especially because our phone number was on the order if there were "questions with our order" and workers just standing around and not asking me if help was needed. Otherwise, my normal dining experiences have been just fine. read more

An excellent alternative to Starbucks. More tables more seats wi-fi and relaxing. Not in a hurry try Panera Bread. Quality and fast service is here at this Lakewood store. read more

Expensive and don't give American hero's ranch the ranch container are small and only wanted to give me three manger didn't want give more

Customer service was great and the food was amazing. The squash soup is perfect for this cold fall weather. More on the expensive side but the quality of the food is worth it. read more

It's a hit and miss. Sometimes when I do a rapid order, they mess up and it's not on time. However, there are times I receive excellent service and everything is on point. read more

Panera is a good place to go to have a nice hot bowl of yummy soup. And their sandwiches are always made with fresh veggies, and tasty breads. I just love the people there because they are so nice. read more

Oh man. Where do I start. It was such an annoying experience. I think it was the manager running the place at the time that did not have her head in the game. So we put in our order....the register freezes. That's not their fault. So they take us over to another register/cashier to reorder. Everytime we say something... the guy is like sorry we're out of that.... so why didn't the other cashier not tell us and was putting in our order.... then the manager (Asian older lady) comes around yelling at everyone across the store to give her answers... like aren't you supposed to be on top of everything?!? We sit down and the tables are FILTHY!!!! There's dog hair all over the seats.... big EWWWW!!!! Then we get one chicken noodle bowl and it's just water ZERO pasta or chicken.... and it keeps going on. Like there were a few items they didn't bring us..... Like who hired the manager... clearly has no control of her job. It was a ZERO experience. Which is weird bc is usually Panera bread is pretty good. I just think the manager isn't right for the job. Sad bc our bill was close to 100$, we had 6 people with us. read more

Love it here always amazing food they have only messed up our order once, but they fixed it promptly & super friendly employees. Become a rewards member it's totally worth it. I love this place!!! read more

I went to the Lakewood Towne center café, and this is the third time I've went in there in a row where things just aren't right. To start there's no honey for the tea. I ordered a sandwich and wanted specific items and even though the cashier that took my order, went in the back and told the cooks how I wanted my sandwich, it was still wrong. It must be a regular occurrence because I got my sandwich to go, and a customer in the eating area, suggested that I check my sandwich because she said they got her order wrong. The management is inattentive when I reorder my sandwich the cooks in the back attitude was as if I was bothering them. I was extremely disappointed because this café is my go to place always for breakfast and has been since it opened. I certainly hope that they get things in order because I'd hate to stop going there, but when you can't get an order correct for a customer, and management doesn't care enough to make sure that the place has condiments for their customers, why should I continue to patronize their establishment. I won't. Disappointed in Lakewood!!!! read more

My fav place to go when I need something healthy.... it gets crowded during lunch time, but the service is fast. I enjoy the salads and the pastries. The mac and cheese is to die for, so rich and creamy. Love their lemonades.... read more

I go here sometimes, when I'm in a hurry, and I don't stray from my standard - Pick two option: 1/2 of an Asiago roast beef sandwich, light on the sauce, with black bean soup and whole wheat baguette . The food is good, but it's not necessarily the BEST sandwich joint around or anything. I even do better at home, but if you're in a hurry, it's a great place to grab a quick bite. The end. read more

Friendly service, but very salty foods...from sandwiches to soup. I had 1/2 Turkey sandwich and was bloated. Tried here several months before, same experience. No more. read more

I love the food, but it is overpriced. Staff is always super busy, but nice enough. The atmosphere is really cool though-relaxed/casual.

I use to come to the Lakewood Towne Center Panera on a regular basis, 1-2 times a week, but lately customer service, management, & the quality of the food has really gone down hill. First of all, there were not avocados for the Cobb salad & when I asked for a substitution, they couldn't come up with one, then I went to get the only unsweetened ice tea, it tasted like colored water. When I told one of the workers, they said, "oh, I guess someone made it wrong". She didn't offer me another drink, or apologize. She actually had an attitude about my question. I then talked to a manager & he said he would take my phone number down & he would call me to make the situation right. It's been a couple of weeks & I received no phone call. I don't think I will be back until things get better at this store or some of their workers are trained with better customer service. read more

Let me start by saying that I have never had an issue with this location before however, my last order I experienced very poor customer service by both the store manager and either the area or district manager. I work in the area so I, along with many others from my company, order frequently for delivery. My order came quickly and the driver was courteous, as always, but my order was not to my satisfaction. My intent for calling was to explain that my order of macaroni and cheese was a bit short compared to every other time I have ordered it. The manager was quick to let me know that the bags come portioned and therefore exempt from error. Well, this time the portioned bag was short!! This was all that I originally wanted to explain. Next I was put on hold and the area/district manager was on the phone. Now I'm explaining the same thing to her and she's explaining the same thing back to me that the store manager already did. She apologized for my experience and offered to email me a gift certificate, I thanked her and the call ended. Well, I still have yet to receive an email with a gift certificate in it and this was almost a week ago!!! Poor handling of a customer complaint and for the area/district manager to drop the ball in following up with what she promised is unacceptable customer service!! In addition to it being completely unnecessary for the call to be escalated the way that it was. Again, I have never had a problem with any of the food or delivery service that I have ordered in the past so this review is to express my displeasure with the poor handling of such a minor customer complaint. read more

Love the variety of breads and breakfast pastries! The combos are a good choice, especially with the panini sandwiches. The tea isn't brewed very strong, which is good and it's fresh. Customer service is spot on--they take your order as soon as the person in front moves along with their table buzzer. And they'll deliver you your order after you've seated yourself. I used to have to go to the counter when the buzzer went off; now, thye bring you the order. I bus after myself, but you don't actually have to do that--they'll bus the table after you leave. Some of the items are more than I think they're really worth, but the food is still good. I think it's healthier to eat here and still be satisfied with the great taste. read more

Food is ok a well as the service. But this is probably the dirtiest restaurant I've ever been to. I've been here a few times and have had to wow crumbs off every table I've sat at. There is always trash all over the floor. I don't think I've ever seen an employee sweeping or cleaning tables. read more

If you have been to one you have been to them all. Come here a lot because I work near by, always are fast, get my order right and are friendly. read more

Awesome service at this location. Hannah B was such a sweet girl. Very good customer service. As well as Trace. Keep it up!

I love this place! I come here every morning before I head to work and order their fruit smoothies that I love so much!

I visited for Sunday lunch with my wife and 3 other friends. I ordered a large hot steak sandwich, my wife half a half tuna sanwich and an asian salad that was dry. The service was ok for fast food, the food was lacking meat for the price. It was our first time. Next time we will go to other sandwich shops where we can get a better value. read more

I love Panera Bread! Their food is super tasty, and the service is fast. They have a variety of fresh pastries, sandwiches, salads, and soups to choose from. Plus, you get fresh bread, an apple, or chips with your lunch. They also have smoothies and other drinks that are quite delicious. I have eaten there more times than I can count, and I've always left satisfied. I especially love that I can mix and match what I'm ordering so I can get a sandwich with soup or soup with salad or a sandwich with macaroni and cheese, etc. The dining area is nice but can definitely get crowded during the lunch hour. read more

I come to this place quite often to study. After Starbucks, it's one of my favorite places to work given the free wi-fi, the refillable drinks, and the large seating area. As far as the food goes, it is pretty good. I love their French onion soup, and their turkey sandwiches aren't bad! Service is usually pretty good, and there is always plenty of parking since it's in Lakewood Towne Center. Good place to grab a pretty quick meal with friends! read more

Panera Bread is a great place to go to eat after going to a movie or shopping in the Towne center! it is a little spendy but the soups are very good! go and see if you like it! I do!! read more

I swear the frozen lemonade + my lemon chicken orzo soup cured my summer cold! Thanks! My half turkey avocado sammich was good too. Clean, prompt good place. read more

This is my go-to spot whenever I'm in the mood for a good soup or sandwich, or both! Though the place is almost always crowded, it's still quiet and calm. I'll stop by for a lunch break and be able to read while I wait for my food. If I know I'm going to be rushing, I just order online and stop in to pick up my food without having to wait. Every time I've gone, my food has been delicious. Once I ordered the Cobb salad with avocado and they forgot to put in the avocado so I went up to the counter and let them know. They immediately apologized, added the avocado and gave me a free drink. I wasn't even the slightest bit upset when I told them about the missing avocado so they didn't have to do any of that but they did and I thought it was the greatest display of customer service I'd seen in a long time. My husband and I will definitely continue to come back. read more

I guess I would classify this place as the hipster hippie alternative to the corporate apparatus that is Subway. The food is good. Not the beat sandwhich I have had. read more

Worse Panera I've been to. This is a breakfast bacon and egg bagel. Tiny bacon stuck in the middle. Been here a couple times and always disappointed. Hopefully it's just THIS Panera. read more

Panera Bread - Bacon egg and cheese bagel - Sandwiches Near Me - Lakewood, Washington

This is the easiest Panera to get to on the way to work. Two times I stopped here and the cashier who was on register around 630am has either made a mistake on my order [two different croissants for Pete's sake...not even a sandwich) or has thrown my stuff haphazardly into the bag. I don't appreciate when someone treats food that way. It says a lot about who you are. Food is sacred to me. I am a teacher and only eat once a day unless I get a treat. I hate having to pop off the freeway to go to Tacoma mall location, but I guess that's what I will have to do. Please train that woman. Short, dark hair...yeah, that one. read more

Recently I visited this Panera Bread and was pleasantly surprised at their outstanding customer service , the wait time was minimal and our food was served to us fairly quickly and both of the orders were correct. For a quick lunch or breakfast stop of I would definitely recommend Lakewood Town Center Panera bread, the next time I am in the area I will be making a stop in again , can't get enough of the broccoli and cheddar soup . read more

I made a specific order and was charged for the order. However, I did not receive the order. They made no attempt to fix my order. Instead I was ignored and given a blank stair. The food is consistently poor and the service is sub-par. read more

I've been here 3 times in the last month and every single time they have been out of something. Avocado, cream cheese(?!?), etc. The food is awesome when I get what I order/want but it's still annoying. I'll stick to my reliable Starbucks breakfast food and drink! read more

My favorite place to eat. Food is fresh, staff is friendly, and the atmosphere is fabulous! Panera Bread in Lakewood town center is the absolute best! I have daily coffee and sometimes a bagel or Danish. Now I find myself coming for lunch too. It's really a great place with amazing food. My current favorite is the pick 2, broccoli cheddar soup with a grilled cheese. Love it! read more

The ever changing staff makes consistency an issue. The person at the counter was pleasant. The food, on the other hand, was not pleasant. Once my power sandwich was finished I had to get it myself. Then, the sandwich tasted like slop! Lastly, if you are not a morning person, perhaps you should find another profession. I remember a time that having coffee and a roll was pleasant, mostly in part to a staff that was friendly and welcoming. With less than 4 patrons in the store, you think I would have gotten that. Very disappointed. read more

We get bagels from here every Thursday for work and they're always fresh and taste great. Highly recommended for a quality bagel.

For a chain... pretty impressed. Good price for the two of us and the salad portion was surprisingly large. We both had the pick two. Left happy! read more

Well to start off one line, tons of people waiting. I ordered a pannini sandwich, it was delivered to my table un-grilled, when I pointed it out the server got a bit snotty with me and rolled his eyes...the sandwich was returned a few moments later improperly grilled again the kitchen staff did not re-make the sandwich, the microwaved it, grilled it long enough to put a few burn marks on the bread....not an ideal sandwich. I also order coffee with my meal, when I went to pour a cup from the jug on the counter it was empty, and was told in few minutes some would be it out...it was 20 minutes later. I have eaten here many times in the past never an issue..tonight OMG, never coming here again! read more

I use to come to Panera at least twice a week to study. Being so close to campus, it was convenient for everyone. We all order lunch, never take up space we don't need, and usually only there for a few hours. Until they put a time limit on the wifi certain hours of the day. Of course, this wasn't discovered until I was in the middle of taking an online test. Would have been nice to know that when I ordered (laptop in hand). The prices aren't really worth it when the wifi isn't accessible. We'll be going to Barnes and nobles from now on. read more

The best Clam Chowder i have tasted in a long time. Since Monterey Fishermans Whar..Monterey,California where i used to live.. and Customer is great.. all so friendly read more