I do not understand why this is one is ranked so high. It's always dirty (vacuum the carpet!), food quality is terrible and the service is awful. My Dad ordered the tomato soup and asked for a beef sandwich. Cashier said, "we don't have a beef sandwich" to which I replied what is the steak and cheese sandwich then? She said again that they didn't carry any beef. (‍). I ordered the Cuban. My Dad's soup came out luke warm, half empty with no toppings. Last Panera we went to it was full and had croutons and a sprinkle of cheese. My Cuban was cold and hard but his no-beef steak and cheese did look like real beef even though it to was cold. That's 3 times now I've tried to like this place. Never again. read more

I am disappointed customer service is poor....the cashier is new so don't know the product right....i am vegan and unfortunately no soup and other menu choices :(...... read more

I love me some Panera, but they must be really off their game tonight at this location. The staff was running around playing and being really loud. They were already closing things up at 8:30 pm when the closing time is 10:00 pm. The cashier was on her phone while ringing me up. Almost everyone on staff had ear buds in and took forever to get the food. It wasn't busy at all. There was one person in front of us and no one after us for 15 minutes. Well over 20 minutes before getting our food. Horrible experience. read more

Not all Panera were created equal... This location has the worse service!! Careless, rude, uneducated personnel. Salad dressings water down! No comparison with Panera on Rancho and Sahara, were service is amazing and courteous. The food is yummy and fresher. If you want to be frustrated and mistreated, go ahead and visit this Panera location. Yikes... read more

This has to be the worst Panera Bread ever. I go in tonight order a salad they ask do you want chips,apple or bread? I say bread they tell me they are out of bread I mean come on it say bread in your name and no bread. This isn't the first time another time I went in and wanted a salad they didn't have the lettuce for that salad like really I'll never go back to this one again. read more

This Panera blocks Yelp! on their in-house WiFi - no joke, check it out yourself. Pair this issue with the incessant parade of tweens and soccer moms on Saturdays plus a blitzkreig of post-mass zealots on Sundays and I really can't fathom a reason to patronize this location as opposed to the rest. Sure the coffee is good and the A/C is on full, but save for that you're better off at Boca Park or driving down to Fort Apache. read more

Well, let me just say for my first time ordering from Panera it was pretty disappointing at first. I order delivery to be scheduled by 12 pm and guess what it never came. I tried to contact Panera and they have a recording that states they can't answer the phone. WHAT KIND OF BUSINESS DOESN'T ANSWER THE PHONE especially when there may be a customer issue during lunch hours. I had to contact corporate and I spoke with a very nice employee by the name of Lauren and she went above and beyond my expectations. I received a ten dollar certificate and my lunch was free even though it arrived super late. I can't say that I would go back because I wasn't really impressed with the food. Corporate customer service definitely rocks though!! read more

I like panera when I don't want to cook for dinner. I order online because it's convenient. The only thing that sucks is that when I order for breakfast they don't make my latte until I get there which makes me run late so I now avoid the delicious Carmel lattes when I'm in a rush read more

I've never been disappointed by the soup here and the Pick 2 lunch is a fabulous deal. Love the option of a pastry for $.99 with your order too! read more

Yesterday I got my dimples pierced at Kat Like Us, and I need to eat soft foods and a basically liquid diet. I decided a good soup would hit the spot. After moving here from L.A., I didn't think there was a Panera here. Thanks to Yelp, I found one only 12 miles from my house. A cheddar broccoli bread bowl hit the spot! Of course I paired it with a ice cold, Jones cream soda. The service was friendly, the place was clean, and food came fast. I love this place. Once I can eat regular food again, I can't wait to go back for the 1/2 sandwich and soup for $6.95. Also the bread itself looked sooooo good, and I know its great from previous tastings. Can't go wrong here for a quick, healthy meal. read more

I ordered and paid for a jalepeno cheddar bagel and they were out of most of the cream cheeses. Then after I paid they said they were out of jalapeño cheddar bagels, when they had 2 before I ordered. One of the other employees just laughed at the situation. Wtf! Looks like Panera quality just went down the shitter and lost my business. read more

I've had nothing but pleasant service at this location. They have never messed up my order, and it's usually served within no time. My only issue is the food. I'm not a fan of Panera Bread truly. Their bread rarely tastes fresh or good, for that matter... nor are their servings a good size. What I mean by serving size is the amount of goods they put in their sandwiches. I added tuna to my salad today and it was a small amount. When I add avocado to my sandwiches, it's a small amount. The price point is decent so I continue coming here but if I had better choices in the area, I'd might opt for something else. read more

Can't go wrong with Panera Bread. The staff at this location are helpful. The food is good, on this particular I ordered the chicken salad sandwich. Normally spot on, it was just okay this time around. It wasn't as good as usual but the customer service made up for it. But as stated before in previous a review, the parking is bad. It's the only thing that prevents me from going to this location more than I do read more

Panera is one of my favorites! Always fresh and always delicious. They have a great variety of hearty and also healthy choices. I'm at this location all the time and it's rare that I don't get excellent service. Staff is very friendly and welcoming. All of their soups are really good, but the tomato bisque is amazing! Mac & cheese is another favorite! If you're looking for something sweet, try the cinnamon crunch bagel (toasted). Sign up for a rewards card to earn free coffee and pastries. read more

Rapid pick up my a$$, last 2 times they messed up my order, it's never there, Worse I have to proof the manager I made my order, of course she has a bad attitude I love Panera but this location is terrible!! read more

There has only been a few occasions where they have messed up our order slightly and they handled it very well. I think their food is very delicious and a much healthier alternative than other fast food places. read more

Not only did it take FOREVER to get our food, the staff was rude and playing around like they were on a break while in the dining area. Two young employees with earbuds in chasing each other around the restaurant joking about how they "shouldn't have gotten hired together." I'll say. Not to mention the profanity they were dropping around the dining area. There was still an hour and a half to lose and the staff was acting like they had already closed. Ridiculous. Won't go back to this location. read more

The customer service here is really good but this location is constantly out of everything

I have eaten at many Paneras throughout the U.S.A. and I have to say, this one is the worst ever! It's hard to believe that it's actually a Panera. What a filthy place. Had I not already made an appointment to meet with a colleague there, I would have turned around and left. This place is disgustingly dirty. I was shocked! It was hard to believe that it is in the Panera chain. I reluctantly ordered a Tortellini dish and a soft drink, which was delivered to our table. I think that the pasta must have been re-warmed in a microwave, it was tough and tasteless. Had I not been involved in a business transaction there, I would have sent it back, but did not want to make it a distraction. I will never go back to this location. read more

So it takes 25 minutes to get a simple breakfast sandwich because the 5 tables in here make them really busy... they have more employees than a McDonalds yet move half as fast. Next time we will go to PT's . Better service! read more

Miserable experience. The cashier who took my order was a unfortunate combination of rudeness and incompetence. After acting offended after explaining that I intended to eat in rather than take out, she served a STONE COLD souffle and refused to heat it up. She didn't even suggest using the microwave (which, admittedly, I was familiar with them being avialable for customer use) and opted to lie about how their souffles were always served hot. Bottom line: if you've worked a hard week and want to have a relaxing Saturday breakfast, please stay away from this place -- you will at best enjoy sub-par food and likely leave frustrated at their obnoxious level of customer service. read more

The food here is good, but I wouldn't go out of my way to eat here or tell someone they are missing out if they haven't tried it. I'd probably give it an extra star if the prices were lower. A sandwich (with your choice of chips, apple, or piece of bread) is going to run you around $7.00. And the sandwiches seem small for the price. I can't leave this place full without spending at least $14.00. read more

Delicious purchased the Italian sandwich very good. Along with the broccollie soup was a well served hearty meal a little pricey but worth it I will be coming back again for sure! read more

I have no shame in saying how much I love Panera! I have always preferred Panera's coffee over Starbucks & I only wish they would open smaller stores so I could have it more often. I love their rewards card too - I usually get a free item of sorts every couple of months. Not only is the food high quality but they also have delicious baked goods, smoothies, etc - something for everyone. The employees are always super friendly too! read more

Worst Panera i ever been, worst employers ever specially the night employees, there not that busy (now I know why) customer service sucks. Don't ever come this Panera store.. read more

It was my first time coming here in maybe 5 years?! I don't Live on this side of town anymore but I was in the area. I forgot how amazing this place is. Everything looked good on the menu & it was so difficult to decide. The pastries were mouth watering. The staff is beyond friendly! Can't wait to come back. It's so relaxing :) read more

First time ever eating here. BOMB.COM this food is AMAZING. Staff is super friendly as well!

I've never understood the appeal of Panera Bread. Their food is always bland and flavorless, the restaurants look like a cookie cutter place from any boring restaurant chain you've visited in the last 20 years, and the way their food is served is less inspiring than Starbucks or even McDonalds for that matter. I've gone here a few times because it was the only place to grab a bite when I'm in the area with my wife and each time we walk away from there laughing at how overrated the chain is. Their breads are OK, they make decent muffins (just like anyone else) but that's about it. This morning my wife and I ordered two different breakfast sandwiches and two smoothies (total was around 15 bucks). The smoothies were OK but the sandwiches were a joke. They looked like someone sat on them and they didn't come with anything else. Again, it was like the pre-fab stuff they sell at Starbucks. The taste, totally bland...both of them. Maybe I'm missing something and the big deal behind this place is overpriced, boring, bland food? At least the service was good and everyone there was very friendly. They get a 3 star instead of 2 for that. Everything else...meh. read more

Sometimes the line is long but they staff is fast. The cafe is very spacious and the Internet works fine. Parking is a little tricky here there are plenty of other busy businesses. I'm always tempted to grab coffee before a massage. If I am studying and don't need coffee I bring my refillable water bottle and self serve. Plugs are scarce in the booths but available along the walls. I have only had a problem once with a patron trying to talk to me while I was busy studying. It can be very busy during soccer games but only experienced that once. I come here 2-3 times a month at random times and days. The seats are more comfortable than the coffeebean and tealeaf down the street. read more

Well I see now why everyone is suggesting rapid pick up. They seemed a bit confused today as to what orders were which. Also, only had one cashier working with a long line while plenty of employees were available to open up. Three of them were in a huddle looking confused and dazed leaving her there alone to handle the front. After a while of standing there then they decide to open another line. Needs a better system that speeds the process along. read more

I love their cookies. Fresh baked and $0.99 with a meal. Or with coffee. I just go here for cookies and free wifi

Oh Panera how much do I love thee? I've been visiting Panera bread for over 10 years(at multiple locations) This location has been my particular Panera home for almost a year now. Parking here is not THE BEST because its a smallish lot with a dozen little shops! Especially during lunch time there is alot of traffic in the lot. My usual goto is the the u pick 2 I get 1/2 the frontega chicken and a bowl of broccoli and cheddar soup. You get to choose an apple, french baguette, or kettle chips. Their french baguette is awesome especially when you're lucky enough to get it warm! Their chips are a solid option as well. When they introduced the cuban panini as an option I was a convert this sandwich is awesome ham, chicken, pickle, cheese, and mustard YUM!! I'll get the tortilla soup when I get the cuban, they compliment each other pretty well. SOMETHING TO AVOID I stopped in recently and tried the big kid grilled cheese it boast gruyere, vermont white cheddar, american, and applewood bacon. What I was served was a sandwich with lite grill marks and unmelted cheese. So I asked them to, you know, GRILL my grilled cheese! So they did! When I got it back it was sorta mushy maybe like the nuked it in a micro, but it was still a little crispy so I'm not positive it was that but the cheese was NOT visible slices like it was when I first got it. I really LOVE grilled cheese k but this was SO BLAND! It was the texture of grilled cheese without the complex flavors of the above mentioned cheese! And the bacon????? WHERE WAS THE BACON!?! It's as if they sprinkled 3 little sprinkles of bacon bits on this thing! Bacon is usually and a KEY flavor when added to something, not in this sandwich I didn't taste it AT ALL. So for this sandwich alone I did knock a star off =( Now on to the sweet! They have a special if you get lunch or dinner and a drink you can choose any baked goof for 99 cents. The cobble stone muffin is AWESOME and then their scones! Oh my lord their strawberries and cream scone made me wanna scream at starbucks! When I order this I was expecting something hard and crumbly like starbucks' and what I received was perfectly frosted on the outside and SOFT AND CHEWY on the inside OMG this thing is to die for!! It had chunks of strawberries in it and isn't over poweringly sweet! This is a solid choice TRY IT!!! read more

Came here with a friend after a traumatic day of sorting through a car after a bad accident. Was a great place to come because the restaurant was warm and inviting. We quickly ordered and sat at our table. It was extremely busy but we were able to find a table with a view outside. Our food came promptly and everything looked great. The warm feeling that the comfort food and atmosphere had was great. Overall a wonderful experience. Looking forward to another trip hopefully under better circumstances. Maybe even pick up some bagels! read more

Yum city. the mac n cheese is delicious, the price however is not.

I was working on a network tv show (which I told them when I placed my order) and I had to order lunch for the small cast and crew (11 orders) . I begged them to make sure it was correct. There wasn't even a difficult order (no substitutions) and due to union rules, there are only 30 min for lunch, so if they screw up, I don't have time to go back and fix it. Nathan assured me it would all be ok. I told him, please make sure because I will be FIRED from my job if there was mistakes. (Due to the disaster from ordering lunch from a different place the day before). When I got there, everything looked good, everyone's lunches seemed to be separated and bagged. I paid and got in the car. Ummm where are the two drinks I ordered? Went back in, and oops, we forgot...thank god I caught it, I thought. Now I have just enough time to get back to set. When I got back, THREE lunches were missing and several were incomplete (missing soups). I called to speak to the manager, she was nice and she felt bad, but she said " I'm not surprised that your order was screwed up because Nathan is really stupid". Awesome. So thank you panera bread, I have never been fired before- all because some of your employees are too stupid to handle 11 lunch orders. And, no, it was to be picked up in the afternoon, well past actual lunchtime. It was empty when I got there. read more

Had several great lunches here over the past few weeks. The pick two combo is awesome (so far my wife and I have tried a ham sandwich, grilled cheese, turkey sandwich, the french onion soup and the ... potato soup I think). All awesome. Love that it comes with a slice of their amazing bread too. We've also tried a sampling of their baked goods, all of which have been really tasty. Service is fast, friendly and efficient. read more

Love the fact everything is fresh but things run out fast. sigh. The price is good for fresh and some organic things.

Panera is Panera no matter where you go, so I am sure they all have the same tasting food and drinks. I am a huge fan of the quiche and I came here for breakfast while on a business trip. One made this an enjoyable experience was the young lady that took my order was the most pleasant person I dealt with all week. She was helpful and friendly. Things like this make Panera a great go to place for breakfast. read more

Decided to stop in for a salad at 11 am. Order my food and look for a seat. Every other table was dirty, remind you it was before lunch rush. Sit down and wait for my food. The girl brings my food, I ask for extra dressing of which she replies; I will be back with it in a few min. 5 min go by so I decide let me go to the counter and get my dressing.. the girl I asked was standing there and I ask the lady behind the counter for the dressing.. the girl replied oh im sorry I forgot. Get it together Panera! Wasnt a busy time at all. Tables were dirty and employees dont pay much attention to customers request. read more

Service here is not great. Tables are always dirty even when it isn't very busy. I have been here multiple times and the food is sloppy and I have been given salad that was clearly old with brown, soggy lettuce. Used to love Panera but I will never return to this location. read more