There's nothing like starting your day with a coffee and a smile. Very curious staff. I've been here several times and always a good experience. read more

Very poor customer service, employees are rude. Tried to put a large catering order in their website says search your address if we deliver, shows that it did and then they turned around and said they don't. Food was disappointing not worth what they charge. All around they are not worth the time of day or money. read more

This store is unbelievable. I placed a Christmas Eve order days in advance online and paid. They called at my pick up time and told me they were sold out. The night manager must have missed my order. Sorry. Really on Christmas? This is the second time that this location has provided terrible service. Panera has really gone down hill. read more

Rotten greens all over in the overpriced Salad & they bring you an unappetizing looking weird, dark crust bread with it while they point to the yummy long breads on the table next to the register that you would get with it. Hmmm. If I wasn't there to discuss business, I would have walk back to counter with the rotten salad & funky bread & demand my money back. Nothing like the Panera on Eastern Ave in Henderson read more

Good food but overpriced as fuck! If you are looking to send $12 on a light lunch then go for it. If you are really hungry just move along. Thats all you need to know read more

The food was great but always wonder why the dining room needs attending to and it doesn't always feel so clean. Noticed this in many locations. read more

This place is a regular morning stop in Vegas and I've yet to find something here that I don't like. The chocolate croissants, the quiches and the apple chicken salad are fantastic. So is the tomato soup at lunch. read more

Their food is good. Their customer service is outstanding. CS is a lost art form these days so I always appreciate a good employee.

If I could give this Panera 0 stars I would but that's not an option. Cold soup & forgot my mac n cheese!

We stopped by here on the way to shopping. Unfortunately, the staff is very unfriendly. The food was sloppily prepared. Will not be back.

I tried this Panera once and it wasn't the same as other Paneras I had been to. Usually Paneras are very clean and this one looked like they were in a shift change. I was so hungry I had to order that veggie sandwich but was scared to eat it because everything seemed chaotic. The staff was OK but didn't seem very happy so the whole experience here was actually depressing. I love other Paneras and will continue to frequent those but not this particular store. Sorry!!! read more

hungry for a lite dinner last night so opted for the asagio roast beef sandwich. it's medium rare roast beef (no gristle or those yucky "stringy" pieces) topped with your choice of toppings, but what made it so good was the horseradish sauce and the cheesy bread that had a hint of sourdough in it. got it with a pickle and kettle chips and fresh lemonade. they have a new almond chicken salad sandwich on their menu where you can get creamy tomato soup to accompany it. that's my next conquest. all in all, clean place, fresh bread that didn't bust my wallet. while it's certainly not gourmet, i had to give it 5 stars for the simple food put out. try it when you're in the area. lake mead between tenaya and the I-95. ps saw they also are open for b-fast, including roasted coffee and bagel schmears. ps they also offer wi-fi. read more

Great place for a quick lunch or breakfast. The menu is pretty basic but it has some twists...it's sandwiches, salads and soups and pastries, breads, etc. Right now I'm into their turkey cranberry panini, and I love most of their salads and panini options. They have vegetarian options, and the calorie counts are posted on the menu, which I love. read more

This was the first time I've eve tried Panera and I was hoping for more. I got a panini with pulled chicken and creamy tomato soup, my husband ordered a panini also ten realized on the receipt it said something different that what he ordered. He went back to the counter and told the people the situation and they said it would be taken care of- no problem. Well the sandwich he didn't order was delivered to the table. We didn't press the issue because the sandwich looked good but still a bummer when he was expecting something different. After our meal I went up to the counter and got a cookie. I may have not been specific enough but they gave me the wrong kind. When I took it back they switched it for me with no problem. When we sat down at our table it had obviously not been cleaned for awhile. We sat at the other end. The food was ok, restaurant was not very clean feeling and the pastry section was sparse. Nothing like I was expecting. But we had a gift card and I left full. read more

Visited this location today. Customer service behind the counter was really bad. I asked what was on a certain sandwich and the clerk that had "trainer" on her badge appeared to ring it up, it came on the screen that it was $5.89 or so and I said "oh I just want to know what's on the sandwich first" and she "yeah I know" kind of sarcastically. I didn't realize that was the way it worked, then she told me what was on it so fast I I taken back. I am a young, educated person, there is no reason I shouldn't be able to understand you. Trying to finish the transaction I swiped my card, it said waiting and she said "Ok, you're number is 80." I started to walk away and she said, "are you going to pay me?" I looked at the machine that I swiped my card in and it said waiting, yet she made it seem like we were finished. She was just really rude and fast talking with bad people and customer skills. The food was mediocre, and unfortunately I was sitting too close to the front counter and heard her fast talk and be snobby to the rest of the guests that passed through. At least I wasn't the only one. She is awful. read more

I love sandwich & soup combos. Panera's food never lets me down. Such good priced meals for filling food! Love all the options and all the seasonal salads/soups/sandwiches. Only thing about this location is sometimes you don't get the friendliest staff working the registers. On the bright side you only speak to them for 5 minutes or less. It's a hit or miss for me on the service the cashiers give me. Wish their was a closer location to centennial hills. The parking here is sort of small and usually very crowded and busy. But it's worth it for Panera. read more

This is one of my favorite places to eat at. Whether I am grabbing dinner on my way home or spending a night out with my wife, I have always left the restaurant satisfied. Panera has healthy food; the menus are clearly displayed behind the cash registers. Furthermore, the calories are listed for each item. After one receives their food, Panera has good accomodations--whether you are dining alone or with a group; there are booths, tables, large tables, and small booths. The atmosphere is great; there is soft music in the background and the lighting is soft. I have personally used Panera for means with family, friends, meetings, and personal gatherings. The inviting atmosphere and ample room is also convenient if you are one looking for a good meal and a place to work. The Wi-Fi makes it convenient to use a lap-top / notebook / iPad to do work in a new place. Overall, I have visited this restaurant about many times in the past year and have no plans of stopping anytime soon! read more

I Wish they had more organic options. I'm glad they are removing some unnecessary ingredients though

Great food, amazing service, and excellent location! I love this place! My husband and I go every time we can! Soup, salad, sandwiches, you can't beat them! read more

fav is the Cuban sandwich and French onion soup.. husband fav is well everything.... always gets the broccoli soup with whatever sandwich he orders though!!! read more

The staff is soo friendly. They actually bring the food to your table and take the plates away for you.. something I havent seen at any other branch... I like panera food as a chain.. and this one is no different... read more

Do not use them for catering. I have spent over $1k in catering with them in the last 6 months and each time it keeps getting worse. I was ordering the food for my company and Panera was their choice. This will be my last order from this location. It took me 45 minutes to place the order (for 15 people) with a giggling girl named Vanessa that kept putting me on hold for some unknown reason. It was truly painful; about half way through the order I was just going to hang up but with the time I had already invested in the call I just kept going. Of course when they delivered the order they had forgotten something and offered to refund it. I told them I had people coming in and I needed it, 50 minutes later it finally arrived. Overall just awful service. read more

If you want great service and quality food this is the place ! I'm giving this location five stars . As I walked in a gentleman open the door handed me a menu as there was a line ahead of me. As I got to register I told the cashier it was my first time here and she recommended a chipotle sandwich which I did end up ordering , as I walked to the table my server Marco was so attentive to detail he delivered my food as I ordered it and just made me feel at home. I can honestly say I will be coming back here . Fast, quality , and best service this is the place to come ! read more

I enjoy Panara and can count on the food being good. This specific location though had slow service and grumpy workers last night. Also, no lemonade or green tea at the drink area. I was disappointed. read more

I love Panera! I always go for brunch or lunch and even dinner on occasions. Today is the first time I'm trying breakfast. Very disappointed. I ordered a bacon and egg breakfast sandwich on a brioche bun and coffee for myself; a plain croissant and hot cocoa for my little one. When our order arrived, the breakfast sandwich did not look anything like the picture. The bun was toasted (panini-pressed) and was almost burned making it hard. And I didn't see any bacon! A crew member was walking by and I told her that there's no bacon. Her reply, "Oh, it's inside." I opened the sandwich to inspect it - there was no bacon! I called the attention of the same crew member. Her reply this time, "I'm sorry. We'll fix that for you." When she came back, I made sure my order was right this time. It was right alright. There was a piece of bacon, broken into three and carelessly placed on top of the "scrambled" egg. Too bad, I didn't take a picture. I could have made a better-looking sandwich for myself at home! For $4.89 +, I think it should have been better. Then there's the coffee. Went to get my second cup, and it was not hot! Almost room-temperature! And it's not even 10:00 AM yet! I informed a staff member at the register and she said she'll ask someone to make some. Granting this wasn't my usual location, but you would think all these places are held to the same Panera standard. The only saving grace was the crew being really nice and the cheese Danish that never fails. Nevertheless, I'll give breakfast another chance but I think I'll stick to the soups and salads for the time being. read more

So Im going to start this with business to business you should really make sure your consistent in how you place your orders for regular customers. Ive been going to Panera for break feast and lunch now for about 3 months, ever since i Purchased another business in the plaza. Now I only order 2 things there when it comes to lunch. every time i have gone i have always order a turkey sandwich on Asiago cheese bagel with everything. now normally this sandwich come on 4 separate slices of bread so it would make sense that i would get this order on 4 slices of Asiago cheese. well this is pretty much my lunch every other day and now today when i went in i was told no they cant do that and no one else should have done that. so wait, your telling me that another manager has been doing something you arent supposed to do. but the sandwich is essentially 2 different sandwiches anytime some gets in on whole wheat. so just because i choose another bread im only going to get half of my order???? im far from perfect but if a customer substitutes something in my store they get the whole thing no matter what. its slightly unprofessional to have a management team and staff whom dont all follow the same rules let alone make sure that regular customers are informed on what they order and what they can and cannot do. This manager just flat out said " oh, well we dont do that and no one else should be doing that" seriously is that how you reject all your customers? read more

Love love love Panera!! The servers are friendly and accomodating, even with my large family. And of course the soups and sandwiches are always yummy and fresh. Highly recommend! read more

Was looking forward to a gluten free breakfast, but missed the 11am cutoff and was informed that the menu online hasn't been updated. They no longer offer the power breakfasts that are gluten free. Needless to say I was bummed. The gentleman that helped me was fantastic. He not only felt bad, but comped my tomato soup and chips. Then, he came by my table a while later to offer me a drink. Hard to find customer service like that!! Very impressive. read more