I feel so bad for the people that work in the kitchen. I read it on their faces they are disgruntled and unhappy or irritated and annoyed... Can they please have music as it can maybe help with their mood? Maybe can help with having a little more pep in their step? I used to be a waitress and employee moods matter.. This place could be amazing if the company focused on employee morale. Customers would be happy, more people would come, and this place could get busier with more employees. I havent tried my food yet as I came here for the first time today - 6/16/26... Pray for me... read more

The perfect choice when you're craving hospital food, but you're not sick. They used to be so much better like 10+ years ago, seriously, what happened? read more

Food was delicious Service was quick Ambiance depends on what side of the place you sat. We went to try out the new salad stuffers they did not disappoint at all so delicious and with a small cup of soup. It was amazing... chicken Caesar and Mediterranean salad those were our choices. Broccoli cheddar soup and chicken noodle. I'm hoping to go back again before they stop making them. read more

(Once again they are out of a salad component : Arugula & Apple chips !! But always willing to sub something for else !) Today I Came for the mix & match $4.99 combo meal !! This time the only missing item was arugula! Those crispy apple chips really make the fuji apple salad a winner!! This is a great deal for under $10 !! I get the toasted caprese focaccia sandwich & ask for extra tomato & lettuce & the dressing & chicken on the side ( my cats really enjoy it ) Service was quick & accurate & very cheerful !! The salad was awesome, sandwich was substantial & you get a choice of chips, bread or an apple with !! Spacious dining room allows privacy & it's not very noisy, so good to come for a convo or work on laptop !! read more

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This review is for the people who were preparing food in the back area where they call your name once your order is finished. I went to Panera with my child today to get him some chicken noodle soup because he wasn't feeling well. While we were waiting, he went over to the area where the food was being served to try to get the code for the bathroom door. He stood there asking for help for 5 minutes and was ignored. A customer got the attention of the people making food to let them know he needed help, and the ignorant people preparing the food just stood there and stared at him. Wouldn't help him at all. Then after I told my son to go to the cashier who was much busier but he did stop to give my son the code. I heard them in the back laughing about it. Disgusting reprehensible behavior from people in customer service positions. read more

The service was outstanding! Azaria helped us pick a salad closest to what used to be on the menu. She had a great smile and great attitude! Five stars to her! read more

Quick stop off Hwy 80, Fitzgerald exit, easy parking, fast service. Clean, friendly and on the edge of shopping center. Next to Wells Fargo Bank. We had a great fast healthy breakfast. Didn't need coffee, but I know it's good. Happy to know about this convenient Panera! read more

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Haven't been to a Panera for a long time. Got a you pick 2 tomato soup & Mac and cheese. Still good as I remember it. The staff are nice and they have a nice size dining area that also has an outdoor patio you can eat too. They weren't that busy, you can order with cashier, kiosk or online. The dining area is nice and clean. The food is a little pricey, but there are some fave items I like. It's a nice place to go if you want to get a combo with soup, sandwich, or salad. read more

Panera Bread - Sandwiches Near Me - Pinole, California

Wow! Haven't been here in over a year or two. Had lunch today and everything was great. Had the autumn salad and autumn soup. They were truly delicious! As good as my pic looks. Salad had arugula and flavorful chicken and more. Place is super clean from doors to tables. Guy at the register (Tim?) super hospitable as well as floor team and guy at the pickup Window. Also food served in ceramic bowls with actual silverware. Warm room nice music nice art work. I'll be back! read more

Panera Bread - Sandwiches Near Me - Pinole, California

I've never been to Panera before today. I ordered the "Italian steak sandwich " and it was delicious. I ordered through the app and I wish that this location had signage telling folks who ordered on the app where to pickup the order. Luckily another customer went to the back and asked which was where you wouldn't have never guessed. Also it was sad that I waited a few minutes without any acknowledgement from the staff. This would have save everyone time. Okay back to the sandwich it was delicious with plenty of steak and I customize my order to not add basil and my order was accurate. read more

Panera Bread - Italian steak sandwich with chips. - Sandwiches Near Me - Pinole, California

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I stopped by this location for a quick lunch. It's pretty spacious here. I ordered from the kiosk and picked up my order from the counter. I really enjoyed Ciabatta Cheesesteak. The bread was crispy but soft. Mexican street corn chowder was also delicious. I usually create my own from "you pick two." This might be my favorite combo! I enjoyed stopping by this location and will be back! read more

Panera Bread - Ciabatta Cheesesteak - Sandwiches Near Me - Pinole, California

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My all-time favorite Panera location they're always friendly. The food is always fresh and as ordered the weight is never long. The ambience is cozy, comfortable and welcoming. read more

Panera Bread - Broccoli Cheddar Soup - Sandwiches Near Me - Pinole, California

I just walked in and nobody looked like they wanted to take my order. We just stood there until I decided I will try ordering at the kiosk. We are 71 years old but I probably look younger since I dye my hair. Well, I just couldn't figure out how to place my order on the kiosk so we went back to the counter. Nobody even looked like they wanted to help us. Maybe you don't have enough help. I waited awhile so decided to try the kiosk again. This time I succeeded. I saw them help this old man and finally a woman so I don't know why they can't show us more consideration. Could it be cause we were Asian? read more

WTH, is going on with this location today??? The restaurant was not busy. I had to repeat my order three times and was not asking for anything special. But somehow she was not paying attention, perhaps this is not a job for her. When I got my order, I asked for more salad dressing and instead of "no problem", both workers said "we already put in two scoops". The biggest problem was that a piece of "PLASTIC" was mixed inside the salad. I took it back to them. They remade the salad, but I lost my appetite by then. I understand that anyone can make mistakes, but when it's started from the front of the house all the way to the back on the same day, it's awful. More training is needed here. read more

Panera Bread - A big piece of plastic in the salad. - Sandwiches Near Me - Pinole, California

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I would give one more star if their bread wouldn't fall apart so easily and continuously. It's extremely frustrating to eat their sandwiches as their bread keeps falling apart and crumbling. Other than that, the food is delicious especially the broccoli cheddar soup. But please, please do something about your bread. Service is great ambience as well. read more

My husband loved the smoked bbq chicken sandwhich. Staff are very freindly and helpful. Very clean place and the location was perfect closed to Target and more store. We order to go . read more

Panera Bread - Sandwiches Near Me - Pinole, California

The last time I review Panera Bread I mention they did not have wifi. I been having my breakfast at Panera daily and I been using their wifi to watch the morning news on my IPad/tablet. I been ordering my food through the Panera app ahead of time and when I arrive to Panera my food is already done for me to pick up. I got to admit that their service gotten a lot better than before, There has been times when I arrive to pick up my food I have to inform them that I order a drink as well. Panera has not given me an attitude when I inform them that they forget to give me my cup. Plenty of seating inside and outside of Panera Bread. I love how you can eat indoor or outside and they manage to keep the tables clean once a person leaves. They surely keep people happy and make sure tables are prepared when you want to sit down. Keep up the good work Panera Bread read more

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Absolutely disgusting excuse for a restaurant. Exterior full of trash. Inside totally unkempt; they never wipe down tables. Lazy managers with blue hair need to wake up from zombie mode, while GM should stop partying and howling with staff. Bathrooms are FILTHY, the paper towel dispenser was broken so I guess the uniformed employees felt the need to not wash their hands and go back to the kitchen. Cute! As you may or may not know, Panera has a lawsuit for the soups containing lead. I would not trust this place. read more

The food was good although the greeter and helper Cindy made our dining experience exceptional! She's friendly, kind and extremely helpful. We'll be back because iof her also the cashier and sandwich maker were very nice too! read more

We joined the Panera Sip Club months ago, mainly for our road trip that we started two weeks ago. We enjoyed the sip club in Las Vegas for a month before we left. Since we've been on this road trip we've visited five or six Paneras so far and every one of them, including this one, has been great! We order from the app on our way and then pick up our cup inside. This Panera was busy, the restaurant and bathrooms were clean and the staff was great! read more

Panera Bread - Sandwiches Near Me - Pinole, California

I ordered delivery and my food arrived within 25 min and was piping hot. Like, I had wait for it to cool off to eat it. I ordered the bacon mac and it's my fave thing they make! It never disappoints. And my 7 year old loves the regular mac! I also love the broccoli cheddar soup! Yum! read more

They were very rude and they threw my food to me and when I ask for a baguette he handed me it with out gloves and he said do u want a bag with them and he said it very rudely read more

July 2 24 I've been not wanting to go here for years. Somehow I have a Spidey sense acquired from a years ago visit that I won't enjoy the meal. Today I'm craving a salad and my wife suggests Panera. OK We are second in line and the cashier tells the customer " Sorry but we are out of lettuce. Unfortunately it happens too often." I'm dumbfounded and tell this to my wife. She clarifies this nonsense with the cashier and we are now sitting in Mel's. The cashier seems friendly and embarrassed hence the upgrade second star. read more

Food: 2/5 Macaroni and cheese was soupy and lacking flavor, but noodles were cooked well. In terms of fast food, I usually find Panera and Chik-fil-a macaroni and cheese to hit the spot. I had ordered this to-go in the past from other locations, so perhaps this was just a miss. Service: 4/5 Friendly and helpful Ambiance: 4/5 Pleasant. read more

Panera Bread - Macaroni and cheese - Sandwiches Near Me - Pinole, California

We stopped by this Panera for the first time for dinner the other night. The line at the front counter was quite long, but thankfully no one was using the self-service kiosks so we were able to place our order without a long wait. They don't do a great job of wiping down the tables here, but at least we didn't see mountains of dirty trays and dishes at the bins like some other locations. The staff that we interacted with were friendly, but this location seems to be out of a lot of items. When my wife attempted to order tea, they only had black tea available. And were completely out of green tea which she wanted, or any other variety for that matter. Their cold brewed tea selection was also slim, with only 3 options available when we visited; versus at least 5 options at other locations. And the other Yelper comments about this location making strange substitutions and missing ingredients on sandwiches is spot on. My wife's Napa Almond Chicken Salad Sandwich had grilled chicken filets instead of sliced chicken bits. And was missing a variety of other ingredients as well. read more

Trying to go out to eat becomes harder and harder. We enjoy the food at Panera but the customer service at this location is terrible. Tonight we walked in, at least five employees saw us standing there waiting to place our orders. They were so busy gossiping, drinking, standing there and didn't bother to acknowledge our presence. A person came from the back and asked if we were ready and I said yes but I think they're on a break. Her comment back is that they weren't on break but they were multitasking. I guess running your mouth, drinking and standing is multitasking. She called one of them to come help but they ignored her as well. WOW - someone needs to lose their job. We don't mind having to wait but to be ignored is a different story. My money is better spent somewhere else - we left. It doesn't surprise me when I hear places are closing. People don't care about doing their jobs and providing customer service in these positions. It's really sad. read more

I know that Panera has fallen out of favor, perhaps coinciding with its acquisition by a private equity firm. However, while prices have gone up I think the food quality is still good. I usually order a large salad (Green Goddess Chicken Cobb), and it's always been prepared well with fresh ingredients. When I've ordered online, the company website provides an accurate indication of when the food will be ready for pickup. Overall, I'm happy with the food and service. read more

I enjoy the Pinole's Panera. The staff are helpful and friendly. I usually get the soups, salads, pastries and drinks. My only complaint is that they run out of pastries early on in the day. read more

i cannot for the life of me figure out how to give a direct shout out to an employee! panera's website is terrible... but anyways, i wanted to shout out court specifically, for being so patient with a long line and being a real one. i hope someone sees this. pay them well! treat them well! that is all. read more

I've been coming to this Panera for years and I kid you not, this location is always out of multiple ingredients, bread etc. It's honestly baffling and beyond frustrating. It never fails--if you come here you're likely to hear "sorry, we're out of that." The thing that really gets me is that no other location seems to have this problem. I've visited other locations during peak hours and they manage to keep everything stocked. Why is this location so different? How hard is it to keep basic ingredients on hand? It's been this way for years. I can't be the only one who feels put off by the lack of reliability. Restaurants should be able to provide what's on their menu, not leave customers scrambling to change their order last minute every time. Also, employees could use better customer service training. read more

I love the food but it's always very dirty everywhere, the tables and floor are never clean. One time I ordered a pastry and there was a fly touching the pastries and the lady got mad when I told her that I didn't want the cookie bc of the fly. read more

First the good stuff. Their mac and cheese is very tasty. Most of their sandwiches are still really good. What's super disappointing are the bagels. I used to really enjoy bringing that doesn't Bagels to work but the bagels have changed. They're very different and they don't seem to be Bagels any longer. Especially the asiago cheese bagels. It's like a lump of bread with a second lump of cheese on top. It's shaped like a volcano. You can't even put it in the toaster. Anyway, I hope they can get back the original recipe, otherwise, I will no longer be buying Bagels from Panera. read more

Panera Bread - Supposedly, the asiago bagel that looks like a volcano. - Sandwiches Near Me - Pinole, California

The food 5 stars . The girl handing out the food 5 stars . This dude at the register 0 stars. I had to wait 10-15 min to order my food not being acknowledged! I assumed it's because they were busy, I didn't mind, but once this white lady came in he came running to take her order and greeted her accordingly. WTF. Customer was nice and said I was there first then he had an attitude to take my order like I was bothering him to do his job, he's ridiculous! He rushed me to do my orders and throughout getting paid and giving me my change back he acted disgusted. Bud it's customer service! your in the wrong Business acting like you are being bothered at your job. To top it off, after the fact since he wasn't actually doing anything but standing there, he could clean up a little the place was filthy! (I could've been rude & disgusting towards you too, but I was raised with manners.) read more

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Trash. Employees could care less. Food sucks. They skimp you on everything. Dry bagel. Don't go! read more

Please go back to the unfrosted shortbread cookies. The amount of frosting on the shortbread cookies makes them over the top sweet and now sprinkles too make them inedible! read more

As the Duke of Panera, I dub thee 5 stars. I have the unlimited coffee membership thing and was in the area so I decided to stop by to get some at 7:43 PM on a Thursday. It's raining sideways at the moment and cold. The website wouldn't let me order coffee as they're out, but it let me order iced coffee so that's what I did. I went inside and asked if I could get that iced coffee but with no ice. Lady asked the manager and unfortunately they're out of coffee entirely. But they were nice enough to ask me if I wanted espresso instead. In my head I went f yeah! Out loud I said oh sure, yes please and thank you! Then they made the espresso for me from scratch and it's delicious and nice and hot in this cold and rainy weather. Excellent customer service. Thank you for the great experience! read more

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Have you tried the cinnamon crunch bagels at Panera Bread? If not, what are you waiting for? Get it toasted with the honey walnut cream cheese! I promise this will become your favorite thing at Panera. In season right now, they also have a cinnamon crunch latte. I tried both the hot and ice coffee version of it and it was good if you have a sweet tooth. Overall, good service when I went and plenty of seating if you wanted to dine in. I'll definitely return to this location while in the Pinole area. read more

Came in for the new dipper sandwich. And it was sold out . && that wasn't the only thing . Many things were sold out . A lot of the bread options weren't available. Still enjoyed the meal I got. But was sad to see a lot of things blocked off on the kiosk. I'm sure it's just the time of the year . Super slammed . I'll just have to come back again soon. Soups are always on point here . read more

Went in for some dinner. Decided to order a BOWL of soup. Here's what they consider a BOWL of soup. This cost me $11! A cup of soup (we measured it at home...8 oz) and a piece of bread. $11. Boooooooo! read more

Panera Bread - A cup of soup they call a bowl. - Sandwiches Near Me - Pinole, California

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If you placed an online order, check your bag before you leave. Make sure everything is in there. I ordered a muffin along with my meal and they forgot to put it in the bag. I wasn't going to drive back to get the muffin. How hard was it to walk out to the front, get a muffin and put it with my order? I reached out to Twitter or "X" to complain about it and they loaded a coupon onto my Panera account for a free bakery item. If you have a complaint, reach out to them on Twitter and they will get back to you. read more