I went through the In-N-Out drive-thru in Pinole, CA this past weekend (8/14-8/16) and had such a…read moregreat experience. I believe the young man helping us was named Alex or Alexis, and I really wanted to recognize him. He was extremely polite, had a great smile, and such positive, contagious energy! I especially love seeing young people who take pride in providing great customer service. Unfortunately, you don't come across that as often these days, so when someone goes above and beyond, I think they deserve to be recognized. Keep up the amazing attitude and great customer service, Alex/Alexis!

I love in/out burgers. It is still my to go place for a…read moreketo style burger. I always get a 3x3 protein style and lettuce wrap!

Had a fried chicken craving and had a door dash BOGO for a 3 piece meal so couldn't pass it up!…read more Easy peasy pick up at the kiosk and each box was neatly packed and came with honey, butter and hot sauce. This location was more of a pick up spot and had no tables. Chicken was warm, crispy and flavorful but the biscuit tasted kinda old. All in all, ok experience!

Popeyes chicken is consistently great fried chicken: very flavorful, crispy golden skin, tender…read morejuicy meat and big size pieces. The spot in Pinole in particular is really great. The staff is friendly and well-trained. And I've never had to wait too long. So glad they opened this spot because the San Pablo one definitely has issues.

Good food and fast service, I had two tacos and a drink . It…read morewas just under $14.00 the tacos were delicious and very filling. Free parking lot and outdoor seating: Will be back soon.

They're not very efficient here, it literally took over 30 minutes wait for me to get my food after…read moreI placed my order. And although the food is pretty decent, the main thing is for what you get for the prices being charged.it's nothing to write home about. If they worked more efficiently, I would be inclined to give them more stars because that would be a plus.

We usually order the family meal from El Pollo Loco whenever we get a coupon in the mail, and it's…read morealways a great deal. The chicken is flavorful and grilled to perfection, with that signature smoky taste. The sides are fresh, and we especially enjoy the mash potatoes and coleslaw. Service is generally quick, and the portions are good for the price, especially with the discount. We usually order to go but when we've dined in, their tables are clean.

I've been coming to El Pollo Loco for years, and I've never experienced service this consistently…read morepoor until recently. It seems like every time I visit during the evening shift, there's a problem. They're often out of menu items, my order is incorrect, and the customer service is disappointing. The staff frequently yell across the restaurant, which creates an unprofessional atmosphere. There also appear to be multiple employees standing around talking while customers are waiting. On top of that, the food is often packaged carelessly. I've received bags with sauce containers left open, causing sauce to spill all over the food and the bag. I've always enjoyed coming to El Pollo Loco, which is why this has been so frustrating. I hope management takes a closer look at the evening shift, provides better supervision, and addresses these ongoing issues so the level of service reflects the standards customers have come to expect.

First time here! My…read moredaughter sent me the menu because she came here on Saturday night. I came Sunday afternoon. Pros: place is nice We were seated quick. Not too many people after 3:40 pm. When we sat down they came over about 3-4x in a row asking if we are ready to order. Explained it was the first time. Our waitress explained everything is Ayce except the drinks. Sushi tasted good. I don't remember everything we ordered but no complaints with the food. Service was kind of slow took a while to get food and we had 3 people. One waitress didn't seem too friendly she looked younger. Couple of times we tried to flag her and she just had RBF and walked past us. They didn't check on us much which was fine we were busy talking. Our waitress seemed nice. My daughter said she enjoyed her food on Saturday that's why we came today. Price is good for the sushi and the items you can get. We were there for a while and did not feel rushed which was nice. We will definitely come back Cons: waitress with ponytail (younger) maybe work on customer service. They did forget one of the miso soups we had to ask again for it Bathroom needs more work. Other than that everything was great! You're not rushed out. Maybe because there was not that many people at first but when we were leaving it started to get busy.

We got there at 5:30p and it was not busy at all. I believe they took over the old Outback…read moreSteakhouse. The lighting was a bit low, definitely not sushi vibe. So let's start with the service, it was fast, friendly and accurate. I say accurate because after reading some of the reviews mentioning lack of English, I was skeptical. Anyway, there was always staff walking around to take our orders and picking up the empty ones. They probably had asked us 3-5 times "can we get you anything else?' The sashimi was fresh and good quality. The rice to fish ratio on the nigiri's and rolls were amazing, especially on the rolls but they are all full rolls (8 pieces). The scallop and Ame Ebi (sweet shrimp) were my personal favorites. Our party of 6 had 30 pieces of the sweet shrimp and 36 of the scallops alone. Everything else was good also. One to avoid would be the skewers unless you're there to have Panda Express. Beef and veggie on a stick covered with sweet and sour sauce. If you are coming for your birthday, then is free with party of 4 or more. The day before, day of or the day after. Overall, we were very satisfied and will recommend this spot to all sushi lovers.

Love a good drive thru situation. Love being able to use the app and pick up from the drive thru…read moreeven more!! Their Pepsi is next level carbonated and tasting. Any time is the right time for Taco Bell . Ordered the cheesy potatoes adding everything that would come on a nacho bell grande- I think this is my new favorite. The loaded nachos were good as well, but the potatoes were 15/10. Thankful for the service. It was quick and order was correct.

The Tuesday special was a$3 bundle: crispy cantina chicken taco & nacho fry…read more.. The 1st taco was a soft one w/black beans & al fresco but the nacho cheese spilled in the bag all over the fries & the taco ! The 2nd order was a crispy taco w/ black beans & only onions plus another nacho fry ... Finally got a crispy taco w/ black beans & pico de gallo !! So much food but so many mistakes !! I always switch out whatever meat for black beans & no cheese & try for fresco style (pico de gallo) but it rarely comes out correct the 1st time They do always try to fix my order & apologize & I get extra food

Horrible - @ Drive thru in the AM. Rep took mins to greet me…read morewith a " we don't have eggs." I asked for a breakfast combo that did not have eggs. Response, " We don't have that." I asked, "What do you have?" Response,"We don't have nothing." Where's the training in customer service?

Drive thru, ordered on the app. Service was friendly and she…read moreasked me if I needed anything else. Yes, as a matter of fact, a cup of ice and extra napkins. But when I parked to start eating, I had two hot mustard sauces for my nuggets instead of one hot mustard and one sweet and sour. So I drove back through the drive thru. It was a different girl who gave me the sauce and then a manager type came over and didn't look happy. Drive thru is one of the top jobs and only the most experienced staff should be doing it. You need to be fast and accurate. I did it at McDonald's when I was 16.

It's 2:45am, just finished watching the 10:45pm Sunday night showing of Sinners at AMC Metreon in…read moreSF. I'm hungry. What's open? Taco Bell in San Pablo The food was super good and quality. It wasn't just thrown together, it was prepared with care. I'd come back in a heart beat. Thanks for being open.

Got some good food today and the drink machine was really good! I have a Taco Bell very close to my…read morehouse but this one is way better and more clean