This is by far the worst Panera in the country. Never has anything in stock & customer service is severely lacking. Such a disappointmen.

Usually pretty good if you go inside. Just went for a drive thru dinner. I am SEVERELY disappointed. My sandwich is cold and the cheese isn't even melted. I have never been so upset with a Panera bread. Bread is cold and soggy. I would rather be waiting in line for an extra minute or so to have something that wasn't sitting there for who knows how long. read more

Panera Bread - Salad Near Me - Shreveport, Louisiana

So my hubby and I got soup. I went through the drive through, told them my order they came to the window I gave her my card she was not happy about her day and she did not give me a chance to answer her question or say I wanted chips in stead of the bread, she was rude when giving me my order she was like here you go what really made me mad was the face that she could not stop staring at me. The bowls were not filled it was half and they was 6.99 a bowl. I spent 15 bucks and I want it back it was not with it. No one in this world cares anymore. read more

Disappointed. I ordered the pick 2 with a half chipotle chicken avocado melt & chicken and wild rice soup. It looked great but halfway through my sandwich I noticed I just had a huge chunk of chicken and when I bit it was red. I also before the first bite had noticed that a chunk of my avocado was brown. Needless to say I lost my appetite for the soup after seeing this and did not get even the slightest bit full. But now I know. read more

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So bad customer service!!, slow and lazy!! You come in and there is a lot of people going around, they see you standing there for more Than 5 minutes and they have only one customer before you!, and this sunday morning, not sure what they do on a busy tim read more

Man behind the counter where the bagels are wasn't wearing a mask of any kind nor gloves. They didn't offer me my receipt and when asked they said I didn't ask for one so they didn't print one. A gentleman ahead of me got the bowl of sugar packets on the counter and put it at the coffee station. I did the same with the Splenda. Then, the man with no masks or gloves went to the back. An older lady followed him back out and rudely told me the packets of sugar and sweetener cannot be on the counter with the thermos of cream! It was all out this past Monday. The lady who made my coffees to go for work didn't have gloves or a mask on??? This is just plain stupid and insulting. Your employees don't take precautions, but we can't have disposable sugar packets available? Follow the law!! The Bossier location closed. Much more of this behavior and the Shreveport location will too! read more

Man, the food here is bomb as always. The manager, Tracy Morgan, was super helpful gave us some excellent service. I would come back here just for his attentive and positive demeanor when checking on us. Thanks so much! Best Panera visit ever. read more

Accurate order .. nice and quick of your on a lunch break and only have a short time. Food is tasty and fresh ! read more

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I love this place. When i want a classic soup & sandwich , PB is there. They have awesome lemonades too! I never leave feeling overly full and bloated, either, which is a huge plus!! My favorite is the summer time when they have the poppyseed strawberry salad in stock! Best salad EVER! read more

This is basically fast food as their menu items come prepackaged and they just do a lot of thawing, heating, and assembling of heavily processed food with most people thinking they are getting freshly made healthy food. However, I do feel they have many items which are healthier options than places like McDonalds and Burger King. Also, due to pressure put on them and many other restaurant chains, Panera Bread has agreed to eliminate artificial colors, sweeteners, preservatives and flavors by 2016 from their menu items. So...I am rating them as a fast food place instead of rating them for being a fast food place. With Panera Bread opening up at 6am, many people have the opportunity to grab breakfast from there on their way to work provided they allow extra time for possible 15 - 20 minute waits. They provide a much wider array of menu items than other fast food places and in my opinion, much tastier options, although at a higher price as would be expected. From my many visits to this location, I find the restaurant consistently clean. The food I get is USUALLY done right with all items received and customized as ordered, and most importantly, very tastly for fast food. Most of the employees I have encountered have been very friendly and professional. The big exception is with the young cashiers. I don't understand why they are unable to hire better cashiers. They tend to be very indifferent with many being blatantly rude and the biggest issue I have had with them is when I have tried to redeem freebie items from their rewards program, which, as often as I go should be a lot of freebies. However, for whatever reason, they usually can not give them to me. Several times I have merely received indifferent shoulder shrugs and off-comments about the rewards thing being goofy and that this happens a lot and my receipt received will even list the reward as available when the cashier says it doesn't list it on her screen. I have long since given up on trying to earn or redeem their rewards lest they raise my blood pressure too much :-) but it is costing them a star. read more

Awful service and outcome of meal in drive through. We went through the drive through tonight and I ordered a whole green goddess salad, extra dressing with a large green tea. We pull up to the window and Ashlyn our server says "y'all had a green goddess salad, half or whole?" We say "whole with extra dressing please." We pay and wait...for 5 minutes. Ashlyn then opens the window again and and says "here you go" and hands the bag over and quickly shuts the window at which point we get her attention to mention the drink..." oh okay" she then hands us a small drink, we mention it was supposed to be a large. She corrects this. Get home to find two half salads neither are the one we ordered. One is I assume greek and one is undefinable. The bread is hard as a rock and....surprise no dressing. Won't be returning. Great customer service can go a long way at this location. read more

Uuuuuh........(smacks lips) all I'd like to know is who dumped all that SIN in the broccoli cheddar soup!!!!!?????!!!! Mmmmmmmmm delicious. This makes my soup diet really like cheating. That french bread......perfect compliment. I tried the turkey cranberry whatchacalit....ehhhhh....just gimme the soup. Thanx in advance! read more

Panera Bread - Still haven't ever been inside..... - Salad Near Me - Shreveport, Louisiana

I love Panera bread. It used to be my go to lunch place when I was working in St. Louis. I, however, experienced frequent mix ups in orders in this location. Today, They charged me for something I didn't order. When I showed the receipt and explained what happened, I got a refund and a free pastry treat. At least they were nice about their mistakes. When we use apps to order ahead, we had to check twice to make sure the orders were right. Hope they don't make these mistakes anymore. It really takes up our time. read more

Panera Bread - Sliced bagel from Panera Bread. After 7 attempts, the cashier who seemed to afraid to touch the slicer butchered my bagel - Salad Near Me - Shreveport, Louisiana

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I love Panera Bread's food. However, this particular location seems to be in need of working out some kinks. We have been twice...the first time we did drive through and half our order was missing. Luckily, I checked before driving off so they corrected it. But when I got home, the lettuce in my salad was in horrible condition. It was brown and wilted. Yuck! I also had the tortellini, which was delicious. My bf ordered the chipotle chicken sandwich, and they gave him a ham sandwich. The second time we ate in and everything was fine. read more

My review is strictly based off customer service. I called to place my order over the phone. I have a super busy job & time is valuable. After 15 minutes of being on the phone, I decided to drive there. When I arrived, no one had still picked up the phone to place my order & I'd been holding for 30 minutes. I walked in to 2 cashiers, no wait for one. I let her know I'd been on hold for 30 minutes & she told me it's impossible to get someone over the phone during lunch time (mind you there's no line & they aren't that busy so why was I on hold for 30 minutes). She was nice, but the fact that I had to drive up there & place my order instead of just walking in, picking it up & leaving like planned was inconvenient. Food is ok. It's Panera, but Get your customer service together please. read more

I've been here once and it didn't impress nor disappoint me. The food was decent, not excellent. I couldn't really taste the "freshness" of the bread and the flies were definitely a problem. The place was packed and you had to seat yourself so finding a table was impossible. I got a turkey panini which was pretty good, but the price was waaaaaay off for both the size and taste of the sandwich. And a side of kettle chips... their selection of sides is lacking. I can see why people like this place and I don't discourage anyone from trying them, but it isn't really worth the price they ask for. It's like paying $3 for a single stalk of celery. You could get more, better food at Applebees or Chili's for around the same price. read more

Panera Bread is something that I don't eat at home but will happily go to for the hormone free deli meats when I visit my parents. I found the Panera here to have quick service and good food. It's not anything particularly exciting in the culinary realm but it's nice and like I said, serves the kind of unprocessed meats that I like to put on my sandwich. Besides can you name any sandwich shops or bakeries around here that also have a drive-thru? I always grab a chocolate croissant for myself. It's like a Hershey Kiss wrapped in sweet bread. Yum! Recommend to anyone looking for a slightly healthier lunch (totally depending on what your order!) or a decadent afternoon dessert and coffee. read more

The tuna sandwich was good, but the desserts were definite winners. I had a chocolate pastry thing and my daughters got a cinnamon roll. I have never imagined how delightful a cinnamon roll would be with lemon. It's great. read more

Panera Bread - Tuna salad. - Salad Near Me - Shreveport, Louisiana

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This a below average restaurant. I have visited this location 4 times and have never eaten anything that is good. It is just below average food. One time I had a good bagel here and that's this place's only redeeming quality. Go elsewhere if you want to actually enjoy your food read more

Mornings are not great at this location. Missing items in order, missing condiments, etc. They need better service oriented people who can follow simple requests. read more

This location is far from meeting the Panera standards: the sandwiches are half empty, often use the wrong bread, and all the portions are smaller, but, of course, cost the same as in all other locations. I am going to start driving to Bossier if I want to eat something from Panera because there they are able to completely meet and exceed the expectations. read more

I have eaten at this. Panera from the beginning. I been ordering the Steak and baby Arugula cost 9.19. For the past month. Last week went through drive thru. This is not a fast process. After receiving sandwich it was a half of a chicken salad I then had to get back in line. This took another 15 minutes. Not happy. Then today I ordered the same sandwich I noticed it was real small I opened in parking lot. All the sandwich had was nothing except about 1/10 of a piece of lunch meat small slice of tomato and nothing else. All the onions arugula were missing. There was not even one slice of meat on that sandwich. I then had to park and go inside. Took a refund and left. Also they claim they give you pickle and carrot with sandwich. I have only received once. This is the reason Restaurants don't make it. They just don't care I will not be back read more

Can go wrong with Panera, simple, yummy, healthy! A bit expensive but they are wonderful with their rewards program!

I have been here a few times, and usually my visit is through the drive through. The inside is nice, typical to that of other Paneras. I have visited here a few times to study since it is a nice atmosphere with light music and free wifi! I go here a lot for bagels. The bagels are fresh and always good! I have been to this location a couple times for lunch. I get the you-pick-two with broccoli and cheese soup and mac n cheese. The food is consistent to the paneras I've ate at in Florida. They have a good selection of foods and everything I have eaten here was tasty. The only thing that I dislike about paneras in general is that they are pricey for the amount of food and type of food they sell. However, there are not many places with food that tastes like paneras does so when you crave it, you gotta go! Great place for bagels, soups, samwiches, salads, and more! read more

Rudest employee I've ever come across. First time in along with my 89 yr old dad. Asking questions on the bread at the whole bread counter deciding what we wanted and the worthless, unprofessional woman darted away in the middle of my dads question about Panera. I openly commented "so yore going to walk away?" "Someone will be with you in a minute". The atmosphere was set! Will not visit this location again. read more

Swung through the drive thru on an unseasonably chilly late April morning, and ordered up two Power breakfast sandwiches and a sausage and gouda souffle.The sandwich is made up of ham, white cheddar and egg on whole grain bread. Being a sausage fiend and a gouda fiend, how could you really go wrong with the souffle? Both items were delicious and I totally would've ordered a coffee, but already inching up towards fifteen bucks on breakfast, I eased up. Besides, I make a mean cup of Hills Bros at the house, anyway. I will say this, in fast food-dom, the Power Sandwich has de-throned the Egg McMuffin (easily!) as my new favorite breakfast sandwich! It is extremely tasty! It makes my taste buds do the Harlem Shake! Panera Bread is way more than bread! They also serve Panini sandwiches for lunch and dinner! The drive thru was also very fast and friendly! Panera is located in the trendy new hot spot area of food places on East 70th, next to FreeBirds (whoo!) and Five Guys Burgers and Fries! read more

I usually order my usual bacon turkey bravo, while the food is generally fresh and the bread is chewy and hard, the tomato on my sandwich makes the whole thing soggy. I do love kettle cooked chips! read more

I love Panera Bread because of their amazing food. But this Panera Bread seems to always disappoint me.. not their food, their customer service. Somehow I leave there feeling sorry for the employees because they make it seem as if they hate their job and in return take it out on the customers. read more

In the past 15 visits they have gotten my order wrong and leave out stuff. It's not that hard to follow the directions on the screen.

If you've never had their iced green tea, then you surely are missing out. I've come here just for the beverage before as it's definitely a favorite: sweet and so perfect. Pandora has recently redeemed itself to me over recent years as I used to hate the place after learning there food is mostly pre-packaged stuff. However, after not having Pamela anymore for awhile and needing to drive an hour to get here, I realized how much I was missing. The toasty subs and veggie soups are a nice take on the usual fast food or sub places. It's a nice in-between where it's not too fast of a place but not a fancy sit-down either. Definitely nice to have free wi-fi and sweet options if you just want a place to relax for a bit. read more

this location has gone downhill, I used to frequent it often, multiple times a week! the last four times i've gone ive ordered a caesar salad no chicken & received chicken every time. the manager replaced my meal once & every other time i've had a negative experience telling them my order was incorrect. the menu has changed as well & it's much lower quality read more

I LOVE Panera. This location, however, never fails to get something wrong. I always use the drive thru so I don't have to get out of my car but after the last 4-5 times of getting home only to find out something was missing or made wrong, I guess I have to go in from now on. I wish I didn't enjoy the food so much or I would boycott. But alas, the bacon turkey bravo is worth the headache. read more

I've been to many Panera but this one is by far the worst one I've ever been to. The service is terrible here. People who work here are a bunch of kids who have no passion or will to do their best at their job and the cashier was the worst. She cut me off when I was ordering and literally looked at me up and down as I was looking at the menu. The floor was dirty and the bathroom needed attention. Very disappointing. read more

Great service and friendly staff, but they run out of everything awfully fast.

YUCK! The menu showed much promise. It reminded me of Au Bon Pain, but I was SORELY disappointed. A bit pricey, especially for what you get. read more

Excellent and healthy food options. Hearty soups. Top notch salads. and, of course, all the bread items are YUM! The panini's are scrumptious as well. BEST chicken noodle soup around. Staff friendly and helpful. Having a drive through make it even better! Bring your laptop and work a while as well. read more

Food here is good but if you want to hear annoying teenagers goof off and act unprofessionally, check it out!

I love this place! BUT for my last TWO visits, I've ordered lemonade and it has tasted spoiled just like rotten lemons and water. First time it happened I reported it in private. They allowed me to get a different drink and dumped the lemonade because the employee agreed it smelled funny. I just left about 5 minutes ago without tasting before I left and again it is spoiled so I'm home now with expensive rotten lemonade. I had to say something. read more

Portion sizes are terrible. Additionally staff is rude. Asked for frozen mocha with no whipped cream staff replied go back there and tell them yourself you don't want whipped cream. I don't think I'll be spending hard earned money at this establishment, being treated like an un-wanted guest. read more

I had a great lunch with my wife. The young lady by the name of Shelby did a great job suggesting what to eat. We really like Panera bread. I wish they had one in Texarkana Arkansas. read more