This location has a great staff. I've been using the Panera app and because this location is always busy, I'm always happy when I use it. I'm able to walk in, bypass the long line, pick up my order and continue my day. read more

Panera Bread - Status - Sandwiches Near Me - Snellville, Georgia

Panera Bread on Scenic Hwy in Snellville, Georgia store is not a good store. I ordered a flatbread pizza and received a COLD pizza. The manager Tim was not helpful at all and not pleasant. He doesn't have good customer service care for customers. Even calling back a second time, he wasn't pleasant. The tone in his voice made me feel as if he didn't care about my situation at all. My school was preparing to order food from there right after my situation and I hurried and told them not too. Again, thanks for listening. read more

This place has lazy employees... not attentive 5 cars including myself, had to say hello after sitting in the drive thru for pretty much a minute maybe 2, to be greater with can I help you? Wow! Nice way to start the day. Told myself I would NEVER go bk, but was craving a bagel.. it is official IM NEVER EATING at this location again! Get employees that enjoy their job! read more

Great place for a soup and sandwich lunch. They have a good selection of sandwiches... Several hot Panini sandwiches are appealing to me - they have a chicken with avacado that I like to stick with. Their French Onion soup is good, but their tomato bisque is one of the better soups that I have had. They have some great looking salads that please my wife. One of my favorite things here is the iced coffee. Few restaurants serve it. They do. It's well done. Try it. Then after eating a very healthy meal, you can pick up some baked pastries to push the calorie count back up to where it should be... read more

Love the new technology they are investing in for orders, you can order from your phone on your table and get your food delivered straight there, or you can order from the iPads at the entrance, the food is as good as any other Panera, love the paninis and the soups, I guess this one is just as good as the next one, a bit crowded but that keeps the doors open , struggled to find parking today even though it has a huge parking lot on this mall. read more

What happened Panera? $20 for 2 cups of soup and half sandwich. Chicken salad sandwich had about a tablespoon of chicken salad. Soup extra salty and workers surly. read more

Just wonderful! Friendly staff, order is always right, store always clean, selection of baked goods is excellent - they make enough of everything. I can't remember them ever being out of a requested item. Come by and let Beri warm your heart with her smile and send you off to a good day with a hot breakfast sandwich made with caring. I just can't say enough good things about this great Panera location. read more

I'm giving two stars, parking was definitely a 5 and my cashier was spot on with assisting with my order; my only complaint was I ordered a fruit cup for my wife and when it was time to pick my order up I was told they didn't have anymore and I could substitute for something else, which was fine. I asked simply for chips or apple chips was and was told, "I can't give you apple chips because they are expensive and they cost us a lot of money." Never mind the fact I just spent almost 30.00 on the order alone and couldn't be given a bag of chips due to the cost it would've plagued this location. Pathetic and definitely unprofessional. read more

Panera has good food. Lately I haven't been eating there as often, trying not to eat so much things with diary and white sugar. But there Oatmeal Raisin cookies, Tomato Soup, Black Bean Soup are sooo good! Family friendly. Lots of parking. Staff is great. One of the things I like is that you can hang out there as long as you want.. read more

Panera Bread - Sandwiches Near Me - Snellville, Georgia

I would give this location 0 stars if I could. The lady who took our order was nice. Even though she was sweet she didn't get how to take our order and took forever. Once we got our food it wasn't even what we ordered. I had things such as avocado or cilantro on my sandwich and no cheese which I actually wanted. We ordered 3 sandwiches and only one came correct. The one that did come correct was not good. We also ordered blueberry muffins and they were not fresh. I will not be going to this location again. If you go to another location, I recommend a egg white, chipotle chicken, and cheese on a cinnamon swirl raisin bagel. add avocado if thats your thing! read more

Walked in there starving with my three children after a long day I asked for three turkey sandwiches and cookies. When we got our order, the sandwiches barely had any meat on them. My children were starving I am a single mother and I was overwhelmed so I went and told the cashier they directed me to the manager and they didn't want to give me another order they told me to just deal with it. It was my breaking point and I just sat there and cried and I was told to leave because they said I was causing a scene. still hungry and helpless. I spent my last on that meal. I will never go there again. read more

I haven't been to establishment since last year so I stopped by for a Thai chicken salad which they no longer carry. I tried the new spicy chicken sandwich with regrets. The worse chicken sandwich I ever tasted. Nothing spicy about the sauce read more

Went to the drive through very friendly and food was yummy also i liked how they disinfected my credit card after they swiped.. however some were not wearing gloves idk if that's because yhere at the window? I just hope the food makers are.. read more

Just tried their new chicken broth wonton soup bowl and it is so delicious! The soup is filled with veggies, like broccoli and cabbage and onions, and has huge melt in your mouth wontons! The flavor has a zesty lime thai taste...try it if you haven't already! read more

This location has a pattern of running out of staple items mid day but I still like their food so I just hope for the best . But today was by far the worst experience. Went through the drive through and ordered 3 grilled Mac and cheese sandwiches and a kids grilled cheese. Had to wait for about 10 min and I'm mad at myself for not checking the bag because the kids grilled cheese was missing when I got home (they remembered the kids yogurt but not the entree ). But the worst thing was the Mac and cheese sandwiches: they used sourdough bread instead of how it's suppose to come, it had no Parmesan crisps even though I specifically asked if they had them still and was told yes, and each half only had 5 pieces of pasta!! It was the most pitiful sandwich. They should have said they didn't have enough to make the sandwiches anymore instead of charging me full price for three crappy/skimped on entrees that barely amounted to the one. read more

Panera Bread - Grilled Mac and cheese Sandwich - Sandwiches Near Me - Snellville, Georgia

We went for breakfast, and I don't expect much from Panera, but I do expect coffee and hot food. They were out of all their coffees minus the dark blend, waited 15 minutes for it, then got our food and it was cold. We sent it back and it had microwave burn upon return. Not that hard guys! Coffee and bread/pasta! Shouldn't happen when you charge 5$ for half a sandwich, and 9$ for a plate of noodles with canned chicken. read more

Panera Bread - Burnt Tortellini, consistent through the bowl - Sandwiches Near Me - Snellville, Georgia

I came here a couple weeks ago on a Sunday after placing a curbside order. When I got there I parked and turned my blinkers on as the instructions said. I saw one person get their order and after that no one brought any orders out for the next 20 minutes. I tried to call inside to see what was happening but no one would pick up the phone. It was crowded inside and I did not want to go in due to COVID protocols. It was busy and Sunday so I gave them the benefit of the doubt. Finally around an hour later I went inside and said I had been waiting for an hour for my curbside order. She then proceeds to walk to the shelf and say "I know we're supposed to bring it out but just come pick it up next time."....so why do you have curbside? My sandwich was bad and my mac and cheese was cold but I had already wasted too much time waiting for it. Never coming back especially after the employee told me it was my job to do their job. If youre not doing curbside properly why even have it as an option? Imagine someone who really couldnt go in waited to never get their food. They need to do better. read more

If you order online for rapid pick up, make sure you check your order when you pick it up. I guess I put too much faith in Panera Bread and assumed my order was complete when it was put in the pick up area, only to find out at home that since they were out of the type of bread used for my sandwich, they didnt bother making the sandwich at all. I annoyingly drove back only to find out they make 19 types of bread, and i could choose which one I wanted! Wow such customization! Ill take the bread. Any bread. Its a sandwich not nuclear codes. read more

I had a bad experience at this Panera bread. I ordered through rapid pick up and there was a piece of string in my Frontega chicken. My stomach started hurting a lot after eating their food. I will not be returning. read more

The to go process is broken, and the manager doesn't seem to care. They have managed to leave something (or multiple things) off our order 3 times in a row. This time I went back up to the store, and the manager said I need to check everything before I leave (we ordered for 7, so that would have been impossible). When I pointed out that the receipt has a location for someone at the store to verify the order, they just told me that they don't use that at this location. It looks like my family is in the market for a good soup and salad restaurant... read more

Ordered online for myself and 2 other coworkers. Delivery arrived well before the estimated time. Unfortunately, we were missing an item. I called the store 5 times with no answer. I spoke with corporate and they couldn't get ahold of the store either. Corporate added a free pick 2 on my account for the inconvenience. Tip: make sure you check everything is right in your bag before the leave. read more

Food is ok but service was pretty bad. I mainly purchase pastries but I wanted a healthy lunch before heading to the mountains. I ordered a BBQ chicken salad with a side of chips and a cookie. So I wait 15 minutes while name tags on the food bags are being changed until my name shows up on the "ready" side of the screen. Thank goodness I checked my bag because there was a hot sandwich in there which I did not order. I told them what I ordered and said they'd remake it. Another 8 minutes and a guy in the kitchen looks at me, then reminds the cooks about my salad. Finally I get my long awaited salad and I see that the side is a baguette rather than chips, but I just gave up. Waited 25 for still a wrong order and I had even tipped beforehand which I regret. I won't be returning to this location or any others from now on. read more

I love Panera and come here fairly often. I just left urgent care for the worst sore throat and I wanted some Panera mac and cheese and my favorite strawberry banana smoothie. However, when I got there, they told me the strawberry purée wasn't on their shipment they got today and are all out. I was so sad because I wanted one SO bad! But, the ladies working today were so sweet and truly went above and beyond. They could have simply told me they were out and to try something else, but, she made me a custom smoothie! She used the mango base and fresh strawberries and banana! It is SO yummy!!!! I told her she's going to spoil me now and I'll always want that and she said she will make it for me any time. AMAZING customer service!!! Thanks Panera! You made me feel better already!! I wish I had asked for the ladies names because they for sure deserve recognition! read more

Panera Bread - My custom mango smoothie with fresh bananas and strawberries!!!! - Sandwiches Near Me - Snellville, Georgia

I decided to go today for coffee and a pastry just pick up and leave because.... I knew they only had to- go and drive through.... well evidently to-go does not mean you're allowed to go inside even with a mask and select your item. Unfortunately this will be the third business that I have decided not to frequent ever again due to non accommodation during covid-19. I understand no dining in although many restaurants have accommodated that as well but with something that changes every day ergo pastries you might want to select. Good luck read more

If I could give less than a one, I would. This use to be one of the best Panera's in the Gwinnett area. However, it has become one of the worse in recent years. From charging you 75 cent for an Asiago bagel for the spinach avocado sandwich, which I remove the egg white; and every other Panera does not charge for this substitution. I went in yesterday and purchased an oatmeal and asked for granola on the side to add to it, which I ask for at every other Panera without an issues. However, Rosie did not know how to add it, so she asked the manager Shannon to help add the oatmeal, which I told her was never a problem for a little container of granola. When I looked at my receipt, (which I am glad I asked for) she charged me 2.50 for the granola!! Totally crazy and unheard of ....I told Rosie to remove the granola, but she could not do it, Shannon had to come and do it, which took about 15 min for her to finally come over to the register and it took all of 1 min for her to refund my order. However, she did not apologize or offer any support for what we just went through. Totally unprofessional, customer NO service and definitely non management or leadership material. I will never go to this Panera again...I hope this helps someone else. read more

If I could put a zero rating I would. IF YOU ARE LOOKING FOR QUALITY AND CUSTOMER SERVICE YOU WILL NOT FIND IT HERE. Try your luck at Chick-Fil-A. This was one of the most disgusting experiences at a Panera Bread. I ordered the flatbread pizza and they gave me a different order when I complained and told them after realizing they took back the order inside "who takes back food inside that people already had" put some other toppings on it and gave it back to me then I complained again saying this was not it and they were trying to tell me where I could find the chicken that should be on the pizza. It's a pizza the chicken should be on the top you idiot. I knew exactly what my order should look like because I have ordered it already. The cashier was laughing and persons looking at me I had to ask for my money and leave. Disrespect never again. read more

I always say if I had some money I'd invest in stocks for Panera Bread because there's no place but up for them. Everything on their menu feels like they carefully selected the ingredients to be healthy and tasty. My mom and I can't resist going there after a day of shopping at the plaza or for a nice brunch after doing nothing all morning . My personal favorite is the Mediterranean flat bread sandwich with turkey chilli or chicken noodle soup with green tea. But they have so many selections I'm sure you'll find your own too. read more

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Did not have anything available when I ordered. People at the cash register seemed lost. Probably one of the worst places i have been. Go somewhere else and save yourself some stress. read more

I like to go to Panera. But here are few things... Not sure why they get B grade last several times on Food inspections!! They need to figure it out if they are Bakery or Cafe or both. I love their bread. I think they have best Baguette. But you can't get a fresh when you go after 630pm. Though they close it at 9pm. Coffee is bad. Manager Tim is very good. But employees need serious training. Noticed service get worse when managers are not around. By the way they are not rude. Just need to brush up their service manuals. 3star due to this. read more

I get lunch from here once or twice a month. Lunch time is the usual hustle and bustle aka busy time. I can always find room to eat and do a bit of work. Staff has traditional been enthusiastic and friendly while providing quick service. They have the new order express line just inside to the right of the entrance, where you can place an order and pay, take a pager and grab a seat till your order is ready. read more

No complaints! Kinda cold though. Coffee customizable to your taste. Frozen lemonade too sour. But maybe because it's only 100 calories? Splenda? Not sure. Love the half-half salad/soup. Try your variety combos! read more

They need to really do better as a company. The food is good especially if your looking to eat healthy but the problem is they are ALWAYS running out of something. I ordered a Green Goddess salad and they ran out of avocados!!! Really that's the key component of this salad. I was so mad. I didn't get compensation, no discount, and was expected to pay the same price.. Really ??? This is a big company, I expect more...smh read more

Fast, clean and courteous! My only complaint is that I used to be addicted to their blueberry muffins that they always seem to run out of! Price: A little on the high side for some items like the kids pb&j that's roughly $4! read more

First time using the app to order and I have to say that I was very pleased. After placing my order and paying , I was able to just walk in and see my order waiting for me. However, I was missing one drink, not sure if that was my fault or not but I will figure that out next time. read more

Panera Bread - 1st time using the app to order and I have to say that I was very pleased. - Sandwiches Near Me - Snellville, Georgia

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I was introduced to Panera Bread through some guys that brought some to my job. It was so good, I kept going back for more. So I've passed by this location numerous times and have thought about going in plenty of times. I actually did go in once but didn't see the bagel I was looking for. My friend and I were in the area (he was getting his eyes examined---should have gotten his head examined too..LOL!!) so I decided to get us a little treat down the street. Okay...1st off, I could barely get through the door. The line ended just inside the door when I got there and it eventually extended outside of the establishment. When I finally got to the counter, the cashier was friendly and struck up a conversation about USF (Univ. of South Florida), my alma mater...I was donning one of my beloved sweatshirts. (Hey, is this why the line was so long in the first place? Conversations with all of the customers?...lol) I couldn't remember which bagel I had enjoyed before at work, so I asked to have a closer look, and he obliged without hesitation. I chose two cinnamon crunch bagels (they had the closest resemblance) and got some honey nut spread for them. I was totally expecting to pay about $5, but the total was only a few pennies over $3. As my friend and I sat to eat, envied by everyone in the examination waiting area, we were taken on a brief excursion to heaven by the deliciousness of these bagels and spread. OMG!!! My friend says the bagel is good enough to eat alone, but I just have to have that spread. Panera will definitely be seeing me again!!! Too bad there isn't one on the way to work. read more

Words cannot describe how angry I am. Firstly I am from out of town so I don't know the area, I drove up not only for the Thanksgiving holiday but to see my father who suffered a heart attack that morning. I thought Panera whom I usually love would be a great healthy choice after 8 hours of driving and being in the hospital. Well apparently I was wrong, not only could I not find the place but no one and I mean NO ONE would pick up the phone the multiple times I called so I could get some direction. It was supposed to be a quick and easy dinner order for me and my family, but no. Thanks for nothing PANERA except for the money you kept from my supposed Rapid Pick up. read more

Poor leadership at this branch. I waited 15 minutes tonight for my to go order after it had already been bagged, and placed on the counter to be distributed. The restaurant was virtually empty, very few patrons, and I stood waiting in full view of the entire staff only about 10 feet from where my food sat on the counter. The staff of roughly 10 employees fraternized, joked, engaged in horseplay with one another while occupying themselves with literally no work activities at all. They would glance up at me, roll their eyes, and ignore me some more. All 10 of them. It was obvious why I was standing there as they all witnessed me order and then wait in front of the counter patiently. A rude bunch that behaved this way in front of Manager TIM. read more

Ate there for lunch today with my sister. I ordered a to go bread bowl and soup for my husband who was off from work and home dealing with house renovations. The soup wasn't filled anywhere near the middle even. I called and spoke to a manager. He was apologetic and very professional. He asked me if I would be near the area. I told him I would not. He said he can deliver food to me and asked me for my address. Not only did they deliver the bowl and soup but they added a cookie and a bag of chips. It took less than hour to arrive. I am highly satisfied with the managers way of handling the situation and making it up to us. Will definitely be back! read more

It's 7:00 on a Friday night and the Panera on scenic Hwy in Snellville is open until 10:00; however, the shelves are bare...no visible bagels, pastries or loaves of bread to purchase. We went by to pick up iced sugar cookies and a specific chocolate chip cookie and they had none. Very few cookies and pastry choices. My granddaughter broke her arm and specifically asked for those cookies. Who wants to eat dinner at a restaurant that looks like they have already closed for the night. It wouldn't be so upsetting except the last time we took grandchildren there for breakfast at 8:00 AM on a weekday they were out of egg soufflés! Very poor planning and management at this location. read more

I love this place. Never disappointed here. My favorite thing there is the bacon, egg and cheese on ciabatta and the frozen caramel drink for breakfast... AMAZING. Other favorites are the chai tea latte hot and iced. So many different soups and sandwiches to try. This is my go to lunch place when I'm Out with friends. Can get pricey, especially with drinks but totally worth it! read more