[[HIGHLIGHT]]Abdallah is easy to work with![[ENDHIGHLIGHT]] I love the Panoramic Door system. It's unlike any other product I've seen! read more

Panoramic Doors™ - Door Sales/Installation Near Me - Los Angeles, California

[[HIGHLIGHT]]Shane the tech advisor was fantastic.[[ENDHIGHLIGHT]] We did a Facetime session and he solved my problems with a clear explanation. The problem had been my lack of knowledge of the doors. [[HIGHLIGHT]]He also got right back to me when I filled out a request for service form.[[ENDHIGHLIGHT]] Fantastic read more

We are in the middle of remodeling our kitchen, and choosing Panoramic Doors has been the absolute highlight of our project. [[HIGHLIGHT]]First, we cannot speak highly enough of Abdallah Rasheed, the Sales Executive Manager. He is a true gentleman and a phenomenal asset to this company. Abdallah is incredibly knowledgeable and gentle in his approach; he never once used 'hard sell' or pushy tactics.[[ENDHIGHLIGHT]] He understands that this stunning product truly speaks for itself, and his clear explanations helped us feel completely confident in our choice. The technical execution was equally impressive. Carlos Salazar, the Installation Manager, came to our home with his son to measure. They were incredibly meticulous and took the time to explain every detail of how they work. It was wonderful to see such a dedicated team at work; they are absolute pros. As for the doors--they are simply amazing. They are so beautiful and have literally 'opened up the whole world' in our new kitchen. For the level of quality and the life-changing transformation they provide, the price is very reasonable. If you want a stress-free experience with people who genuinely care about their craft, I highly recommend reaching out to Abdallah and Carlos! read more

Complete garbage. We have to have a technician out to our house every 9 months to fix the doors. We spent over 20K and we get charged a service fee for anytime they come to our house. The doors are three years old and have had to call a technician 4 times to fix our doors. The company makes you sign an agreement that you will pay $500 for a service fee if the track/door is out of alignment before they fix anything under warranty. Like I said before, they have been to my house 3 times before and always say alignment is fine. "Whoever installed them did a good job!" What do you bet this time they will be suddenly out of alignment. Hi Kate, Please find attached the Service Fee Inspection Agreement for your review and signature. Before we can proceed with any warranty service, we require confirmation that your alignment meets the necessary specifications. To move forward, please: Review and sign the attached agreement. Return the signed copy to us at your earliest convenience. Provide proof of purchase or your order number to help us ensure accurate processing. Once we receive the signed agreement and required documentation, we can proceed with scheduling your inspection. Please note: If the installation does not meet the required criteria, a $500 service fee will apply for the inspection and report. This fee is not due upfront, but if applicable, an invoice with a payment link for $500.00 (plus tax) will be sent prior to any further parts being ordered or service work performed. If you have any questions or need clarification, feel free to reach out. We look forward to your response. Best regards, Cori McCall Senior Service/Warranty Case Manager Phone (760)-616-5018 Email service@panoramicdoors.com 15050 Frye Road, Fort Worth, TX 76155 panoramicdoors.com [[HIGHLIGHT]]Not to mention the horrible wait time for anyone to respond to your warranty request after you submit a receipt, purchase order and photos EVERY time for the same issue we have had 4 times now.[[ENDHIGHLIGHT]] DO NOT BUY FROM THIS COMPANY. Btw, the part that has had to be replaced 4 times now on our doors has been a known issue with these doors and has been upgraded and changed for new doors, but Panoramic Doors will do nothing for you for the garbage they sold you 3 years ago. read more

[[HIGHLIGHT]]I also worked with Shane to resolve a door that had become stuck and he is amazing![[ENDHIGHLIGHT]] Within a minute on a Facetime call, he identified the problem, told us how to fix it temporarily while we wait for a new part (a week or so). Our doors are seven years old and we LOVE them: easy to open and close and have held up well under really tough environmental conditions. read more

We had an amazing experience. We were debating on wether this was something we wanted to go with from a security standpoint, after visiting their showroom and really testing the doors we were convinced this is what we wanted. Gary Taylor was our sales rep and he was extremely helpful, patient and very knowledgeable. We gave him the rough in dimensions and he gave us a few options that would fit. After delivery which was super early, thank goodness, we ran into some installation issues but one quick email to Gary and our problems were all solved. Our family and friends love the panels and we are looking forward to this inside/outside concept for gatherings with family and friends. read more

Panoramic Doors™ - 3 panel door - Door Sales/Installation Near Me - Los Angeles, California

Discovered Panoramic Doors and had them installed in our condo. They are a great feature and everyone who visits is wowed by them. They completely open up the outdoors to the inside and are so versatile. The two color option (inside and outside)is fabulous as it allows us to conform to the exterior look of the building while choosing a color that matches our interior design. Design, Sales, Installation and Service has all been great. My only complaint was I didn't have a larger opening for an even bigger experience. read more

Panoramic Doors™ - Door Sales/Installation Near Me - Los Angeles, California

Stay far away from these doors and this company!! We have five separate door systems that were installed in 2012 and they have been nothing but a nightmare! We have had multiple problems with the door systems only to get the complete run around by all involved with this company. Their lack of communication and lack of follow-through is standard operating procedure for this company and all their employees. We are utterly disgusted by the lack of communication and support shown by Panoramic Doors. We have been patient with every issue we've had, but they continue to just send technicians to measure and remeasure, they then promise resolution - and no resolution comes. We've had - and currently have - multiple doors come off the pin, falling to the floor, and threatening to crush our children. The doors do not slide due to faulty wheels that they knowingly installed - and then refuse to support. There is clearly a design or manufacturing flaw with these doors and nothing is being done to fix any of these issues. Panoramic Doors is a complete sham of a company. Stay far away!! read more

We love our Panoramic Doors! They have truly transformed our home so much that they are the one thing helping us get through our remodel! They work so beautifully and have opened our home to an entire new world! The company and all of its people are superb and stand behind their products 1000% ! I really can't say enough about this, we are grateful that we found them on line and thank you Karen Warren, for all the patience and hard work to help us! I'm stand now just staring out of my kitchen into our back yard that's currently a mess and I can only smile! You should just take a look at the showroom and you will see and feel the amazing quality and workmanship! A very very satisfied customer, Cindy read more

Funny thing! After my previous review, all the parts for my 8-panel screen was delivered 3 days later. No one contacted me or required me to call them with additional informations and measurements like they were asking me before when I called them. All the parts they sent worked out well too. Honestly, its a good quality screen and looks great. It shows well. I actually do like the screens so I figure I should provide an update for other customers. In my opinion, the screen material is good, i just dont appreciate how inattentive of the customer service in solving my issue and how long it took. For the sake of my panoramic doors saleperson, Kornel, and the good quality of the material, I ll change my one star to four stars. read more

As others have noted, Panoramic Doors doesn't care about its customers, at least not after they have been paid. Our doors were constructed too large, even though the measurements were clearly written on the order. It took us 4 months to get the doors fixed, and during those 4 months, Panoramic consistently ignored our calls and e-mails. I had to contact the CEO to get some traction, and even then it took a full month more until the doors were fixed. They blamed the 4 month delay on parts, but I highly doubt they weren't building any doors at all for 4 months. They just would prefer to build new doors and get paid for them than fix the doors that they've already been paid for. read more

I only give a 1 because a 0 is not an option. Absolutely no customer support at all - like NONE. Doors corroded in a year - only response I got after dozen emails and 18 months is you are within 1 mile of ocean so not warranty but we can give you quote to buy parts to fix!!! Better note that exclusion before buying. That being said still waiting on such quote to pay for parts to fix and now to date 18 months later NOTHING. read more

Karen Warren is the best, I love working with Karen on my projects, she is very knowledgeable about their product, she make it so easy that I just put in my third order from the beginning of the summer. When you call or go in to the showroom you HAVE to ask for her, highly recommend. read more

Purchased our Panoramic Door in early 2020. The glass installed was defective, marks between glass panels. New glass was ordered and replacement glass was also defective. Still waiting 1 YEAR later for glass with no defects. Communication with Panoramic Doors is terrible. Absolutely No followup. Personnel I was working with are gone. So frustrating. read more

We were looking for the best solution for our home and we went to the right place. Panoramic doors are beautiful and stylish yet uncompromising in workmanship. Our Rep, Kornel Galambos, was fantastic. With busy schedules, he made time to meet with us often last minute, and he was expert at explaining the options and best mix of components for our home by the ocean. He is thoughtful, professional and polite, and in today's business world that says a lot. Strongly advocate your taking your business to these guys - they will not steer you wrong. Jim Riley read more

The doors are great and look terrific. However, the Service is poor at best. I submitted a service request on July 23rd, 2023 with pictures and additional documentation notifying the Service department the access door would not close. The online submission was after a call with the Service team who asked that I submit my claim online to start the process. On August 3rd, 2023 (11-days later), I received an automated e-mail notifying the claim was being reviewed. Then on August 25th, 2023 (22-days later) I received a call asking to schedule a technician for September 1st, 2023 (7-days later). Had I waited this would be 40-days until someone visited to inspect (and hopefully repaired) the access door. This would have also been 40-days the door to an outside accessible area would have been open. Had someone had negative intentions they could have just walked right into our home. Fortunately, I was able to contact a local contractor I've worked with in the past who sent someone to fix it. Again, the doors look great, but if you need Service you'll most likely be on your own to find someone. read more

As a design build and development professional, I must tell you how much I love these doors. By placing patio doors adjacent to window over kitchen counter, when both are fully open, this system provided a true Southern California indoor outdoor experience. Kornel from Los Angeles show room was not only helpful and professional, he was knowledgeable and honest. I have a strong feeling that Panoramic Doors system will be my signature design move on many up coming projects. read more

Loved these doors at the showroom and just received delivery today. Shopped around a lot and so far very happy with the buying experience. The stand out here was the client servicing provided by Kornel (from the showroom) - really knowledgeable and very helpful throughout my months of research before buying the door all the way to delivery of the doors. He put a very nice personal touch on a very professional setup that he has going. Thanks a lot and will be in touch when we install the doors soon. Highly recommend reaching out to them to learn more about their product. read more

A big part outside of quality product is the service and Panoramic Doors exceeds expectations! I work strictly with Kornel as a rep and couldn't be happier. They have a level of expertise and always put my needs ahead of their own. Being in real estate working with developers I put my trust in their service to satisfy my best clients and they deliver. Truly recommend Panoramic Doors. read more

Designed into a custom ADU and installed in late 2019. The doors have been great so far.

I have worked with Kornel on many projects in the past. He is fast, efficient and has a great client approach. We are a developer and builder firm of contemporary residential projects. I highly recommend Kornel and Panoramic Doors. The doors are of great quality and enhances our projects. read more

I have called the company to come out so many times to fix issues with this door, and each time something else goes wrong, it doesn't close properly, it falls off the track. I am basically stuck with them right now. read more

Though this may sound somewhat "Korney", I am here to tell you that Mr. "Kornel" Galambos has to be one of the most honest, efficient, friendly, intelligent, and, to-the-point, Panoramic Door, Account Executives there is. Mr. Galambos has always kept his word to me. He sends emails to me and calls me back, when he says he will. He has always kept his word and has always told me the details that I need to know. My entire Panoramic Door buying experience was A++ thanks to Kornel's guidance. So, if you, too, want your Panoramic Door quotes in a timely fashion, (note: my two quotes were for two, 25' "glass walls" that closed together, to a common "corner column", costing me $30,000.00+, which I gladly paid), then ask for Kornel Galambos to help you. These Panoramic Doors are such a terrific, versatile product, so good that my son, Thomas and his wife, Emilie, are going to install a smaller Panoramic Door system in their own home. So, take it from me, if you want all the support in the world, before, during and after the sale, if you want a constant flow of communication, during the entire process, if you want to "feel good" about your Panoramic Door purchase, if you want to work with a smart, genuinely good man, then be sure to ask for Kornel Galambos, "the Hungarian, Panoramic Door, sales rep." Call Kornel @ 1.424.299.7111. Good luck with your project. Enjoy your Panoramic glass wall, both open and closed! read more

It was really great meeting with Kornel who helped so much choosing the perfect doors for our first home. The decision couldn't have been better than what we chose. Best of luck with everything you continue to do. read more

Being very picking about everything in life isn't easy. As my husband and I decided to remodel our vacation home we had to go through so much decisions with doors and windows it was crazy. A friend of ours recommended Panoramic Doors and we met a very nice gentleman named Kornel. He was so helpful and made the process extremely easy for us to actually make a decision at our first visit. Thank you to our perfect decision and Panoramic Doors we now get to enjoy our beautifully remodeled vacation home. A recommendation I would give without a blink. read more