Delivery was fast, maybe too fast. The crust was very under cooked. The toppings were plentiful. read more

It's great Pizza but my order was not up to par. I couldn't understand the person who took my order. I ordered a Hawaiian pizza but it never came. Maybe next time. The delivery man was nice and respectful so I tipped him more than usual. Please keep him to the delivery man. read more

I placed our order and was given a delivery time, called after 20 passed the delivery time and was told that door dash messed up and that Poppa John's had to remake my order and that it would be at least another 20 mins before it could be delivered, making my original delivery time over 40 minutes later. They never offered to discount my order or anything, just completely blamed door dash If you are a pizza delivery company but can not order your pizza orders yourself then maybe you should not advertise as a pizza delivery service!! For the price we paid for just a pizza and a 2lt drink was crazy but the cu service is just plain outrageousmy ridiculous and we will not order anything from them again. Dominos and Pizza Hut will get all of our business from now on read more

Oh Papa John's, gotta give you a three star. Love your pizza, but I ordered half veggie and half pepperoni. Got one third veggie and two thirds cheese. Even the label on the box says half pepperoni. Oh well, good thing we'll eat cheese, too. read more

Papa Johns Pizza - Half pepperoni that I didn't get on my pizza - Pizza Near Me - Arlington, Tennessee

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@papajohns The New York Style pizza was cooked perfectly! Crispy Crust! BIG SLICES! Great for folding like New Yorkers do! A squeeze of of pepper! Good to go! read more

Papa Johns Pizza - New Yorker Style Pepperoni! - Pizza Near Me - Arlington, Tennessee

Good pizza. Better employees. Papa John's. Always open with I need them. They simply don't miss at this papa John's.

Seldom gets my order correct. I've paid for extra sauces multiple times and never received them. And yes, "never" is accurate, this is not an exaggeration. Called once to complain and the manager told me that my order was correct because the pizza toppings were correct so I shouldn't be complaining even though I didn't get my sauces. Then she got frustrated with me and hung up on me. Yeah...been ordering from Dominos ever since. read more

Used to be the best one anywhere near Memphis and Lakeland, but customer service sucks and they constantly cut toppings short and mess up on something every order. read more

Absolutely horrible customer service. We ordered a large Works pizza for delivery. We paid cash and the driver left before we realized that we were given a plain Cheese pizza. When we called to tell them about their error and asked for them to send us the right pizza we were told they were "Busy" and it would take "Probably an hour / an hour and a half." So we waited. And waited. After an hour and a half we called back. We were told that the pizza was given to a Door Dash driver to take to us 10 minutes prior to our call. We live mayyybe 4-5 minutes from this Papa John's. After another 20 minutes we call back and are told that the driver is stuck in traffic due to a wreck. Meanwhile, a family member who was out during all of this was able to get around the wreck with little to no issue and walks in the door a few minutes after this call. We give it another 10 minutes or so and call back. This time to ask if they can just make us a pizza and let us come up and pick it up (I know, I know. We should have done that from the start) since whatever this Door Dash driver has is probably colder than a Biden voter. They tell us that since it is 9 o'clock, carry outs are closed. We ask to get our money back, but OF COURSE, there is no Manager on duty (you don't say!) that can perform a refund and we'll have to come by tomorrow! So now we have a sh*tty cheese pizza that we paid the price of a Works for, no proper pizza on the way (the supposed Door Dasher still hasn't come after nearly an hour+, and clearly isn't going to), and have to take time out of our day tomorrow to get our cash back. Absolutely pathetic. We'll order from the Marco's a block further from now on. TL;DR: Order a pizza at 6:30, wrong pizza delivered at 7:00, it's now 9:30 and still haven't gotten what we ordered. I'm now posting this review to everywhere I can out of spite. read more

Absolutely love my chicken sausage no sauce pizza. No one makes it as great as the Lakeland store. Your friends next door read more

Papa Johns Pizza - Thin crust w/six cheese sausage & chicken - Pizza Near Me - Arlington, Tennessee

Would give five stars but they can never seem to cut the pizza correctly. Always have to fight with the pieces sticking together or tearing.

I had a good experience. I ordered online & picked it up myself. The time tracker on the app was handy and our order was filled exactly as we ordered it. We tried the stuffed crust & the hand tossed. Both were good, just a preference as to which you should order. We tried the jalapeño poppers. They were ok, but we really like the traditional jalapeño poppers way better. I was hesitant to try this Papa John's because of the negative past reviews, but it's convenient & most of the negative reviews were from 2 years ago. Glad we gave them a try & we will order here again. read more

I ordered a pizza and they didn't deliver. Worse Pizza Hut in the city. I was told it was on the way, I called back and customer service said it was voided and we never canceled the pizza. read more

I have given Papa Johns Two chances obviously it's not important for my order to be correct I am very upset that it has takenFor me to try this restaurant again and it still has not improved unacceptable read more

If I could give this location a 0 star I would! Don't order unless you like getting other people's order, not getting your order at all, or having random drivers show up as they can't seem to keep delivery people on staff! The first two times I let it slide. Won't be going back, pass about 2 others on my way to work who may appreciate my business a little more read more

I love this Papa John's. They always deliver quickly and food is always hot and delicious. One of the drivers brings dog bones for my dog. The drivers and the workers at the store are all very nice. So far they've never messed up an order either. There was also a time when I accidentally gave the driver cash for the pizza not realizing I had already paid through the app. The Manager called me and let me know of the mix up and I got my money back. Impressive. read more

My family loves papa joins for the occasional cheat meal. We tried to order from them during our remodel and found them to be very rude! However, we chalked it up to the particular cashier and gave them another chance. The second time they took our number down wrong and claimed no one would answer the door when there were six people in the house. They gave us a $4 discount and delivered a cold pizza to us (the one they had supposedly delivered the first time.) we will not order from here again! read more

I ordered a large and a medium, and got 2 larges. (They had charged me for them too.) They left off my tomatoes on one, and gave me a whole pepperoni pizza when I wanted half cheese, half pepperoni on the other. However, when I called to complain, they said they would refund my money, but couldn't figure out how, so they are giving me free pizzas next time that I call. Supposedly. We'll see. read more

My husband and I called in order pizza one late evening, had no cash we decided to pay over the phone with our credit card. Pizza was delivered as promised. However the very next day begin to notice some fraudulent charges being used with our credit card.. that hasn't been used in a month. seemed strange. Although my bank is taking care of this issue, We decided to contact the location to share our concerns not only what happened to us but hoping they would at least look into who took the order in a attempt to stop this employee from doing more damage to someone else. the manager Vicky answered and was rude and defensive. Wasn't helpful and was very annoyed with my concerns she hung up in my face and refused to give me her last name. We will never eat here or advise anyone to place an order here if you have no cash. read more