Consistently correct and good customer service. Food tastes fresh. Shelly is great. Would recommend this location.

Do not order from this store. Not that anyone will read this till it's too late! still waiting on the pizza that they say to order has been completed. Mary has hung up on me 3X while trying to get a status on my order. The second time saying she will be there tomorrow during business hours to take my complaint that I didn't receive my order. I order twice a month, and it just keeps getting worse and worse. Will not order from them again. read more

I ordered my pizza at 7:59 pm after I put the order in it showed delivery time of over 120 mins. I tried to call the store and cancel the order but no one answered the phone, and the voicemail was not set up for the store. I tried to call the store at least 10 times. I tried to call another store to get in touch with the store in Ellenton and they couldn't even get in touch with anyone so I could cancel my order. I purchased a xl pizza and 8 wings and a 2 L bottle of soda. When the food finally showed up at my door after 10:00 pm, I was in bed, the pizza was cold and the wings were cold. I threw the whole order right in the trash. What a waste of money and time. I'm disgusted with this place. It's been years since I even ordered from Papa Johns, I can guarantee you I won't order from them again.. I want a refund!! read more

Ah, Papa John's! The place where dreams of cheese, dough, and questionable toppings come true. My recent visit to this pizza paradise left me giggling, scratching my head, and questioning my life choices. But hey, that's what makes it memorable, right? Let me set the stage for this epic culinary adventure. It was a rainy evening, and my hunger had reached a level where I was willing to face an army of ravenous pigeons for a slice of pizza. Papa John's beckoned me with its tantalizing scent, promising an experience unlike any other. Little did I know, I was about to embark on a pizza odyssey like no other. As I stepped into the restaurant, I was greeted by an enthusiastic employee who seemed to have mistaken me for a long-lost relative. The sheer excitement on their face made me wonder if Papa John himself was secretly hiding in the kitchen, kneading dough like a ninja. But I digress. After placing my order, I decided to take a seat and observe the pizza-making spectacle. It was like watching a ballet, but with dough twirling and sauce swirling. Suddenly, the pizza acrobat lost control, and a freshly topped pizza went flying through the air like a Frisbee at a dog park. I kid you not, it almost landed in my lap! Talk about a cheesy surprise! Undeterred by the pizza missile, I managed to secure a table and eagerly awaited my pie. It arrived in all its glory, looking like a masterpiece from a toddler's finger-painting class. The cheese was like a waterfall of molten goodness, cascading down the sides of the crust in a way that would make Michelangelo proud. The toppings were scattered with such abandon that I felt like I was playing a delicious game of pizza hide-and-seek. But here's where things got interesting. As I took my first bite, I experienced a flavor explosion that can only be described as "pepperoni meets fireworks." The combination of flavors was so unexpected that I found myself laughing uncontrollably. It was like a party in my mouth, and everyone was invited, including that one pineapple slice that dared to join the festivities. All in all, my visit to Papa John's was an adventure I'll never forget. From airborne pizzas to unexpected flavor combinations, this place is the epitome of pizza chaos. If you're looking for a dining experience that will make you question the very essence of pizza, Papa John's is the place to be. P.S. Be prepared to catch a pizza or two if you visit. They have an impressive throwing arm back there! Disclaimer: No pigeons were harmed during the writing of this review. read more

DO NOT ORDER from here. They have a problem with the sausage, black olive cheese Epic stuff crust pizza. 3 time since the Super Bowl I get this and wham Hershey time and upset stomach. DO NOT ORDER from this Lakewood Ranch Blvd location. read more

Ordered the New York style pizza last weekend an there was NO difference with this New Pizza, not thinner and just a Gimmick!

Food is fine but service was great. Xavier I believe, had great customer service. Thank you for bringing me my 2 liter before I left!

I have ordered delivery from this specific Papa Johns Restaurant several times. This restaurant is always prompt when delivering our pizza. The pizza is always hot and delicious! Much better than other pizza restaurants in the area. I have to brag on the young man who delivered our pizza this evening. He noticed the USMC flag in our front yard and proceeded to tell me to thank my husband for his military service. He stated his dad served in the Marines. I was VERY impressed with this young man as not only was he polite he was appreciative of my husbands military service and appreciative that we ordered pizza from Papa Johns. He told me thank you many times, in fact - if I had known I'd have an experience like that, I would have given him a much bigger tip (it was paid for by credit card and I didn't have cash on me). I in fact will order again in hopes that this young man comes back to our home - I'll be prepared with that bigger tip next time!!! Great food, amazing service - much, much better than "ordinary!" read more

DO NOT GET YOUR PIZZA DELIVERED EVER!!!! This is the worst location I have ever dealt with. I have waited over 2 hours for my pizza to be delivered more than one time. This last time they brought the wrong pizza to my house after waiting 2 hours!! When I placed my order on the app it gave me an estimated time of 35-45 min. After 30mins I got a notification that my order was being delayed. I called the store and Landon confirm that yes they were backed up for delivery and that it would be another 30-45min. So I waited..... then my pizza finally arrived and it's the wrong pizza! It doesn't even have my name or address on the box. We gave the pizza back. I called the store. I spoke to Landon again who acknowledged it was unacceptable. I asked if the pizza could be delivered right away or if I had to wait I would come and pick up but that I would want my delivery fee and tip refunded. He put me on hold while he spoke to the manager. He told me I could come pick it up. I asked if the pizza was ready and he told me yes that it was in the store the whole time! When I went to store my pizza was cold! Let's hope they actually refund me! read more

If I could give no stars I would. I ordered pizza for my daughters birthday 2 days in advance online for delivery. It's was 1.5 hours late in being delivered. When I contacted the store they were not nice at all or apologetic. I emailed the company and was given credit for pizzas. I decided to give them a chance on a Tuesday evening. I called at 2-3pm for 615 delivery. It finally arrived at 720! This place has awful, awful customer service. Beware! Do NOt rely on them for food for any occasion. read more

Picked up my pizza , order 2 different one . 1 large bbq Chicken. Doesn't look good .very little chicken on it . My medium pepperoni pizza was good . But everything was cold . Said pick up was ready by 4:19-4:26 . I picked it up 4:34 . It shouldn't be stone cold . read more

Do not order from here! I ordered delivery last night and waited an hour for the food to arrive, which was fine. My husband accepted the order and paid. I noticed that the order was incomplete. My husband called for the delivery driver before he left and he said he would call his manager and then left. I had to call the manager. She was unhelpful. She said she would send someone to bring my money. A half hour goes by and I call again. She said she had no idea when the delivery driver would be back with my refund. She was super unhelpful the whole time. Midnight passes and still no refund or missing items! I had placed my order before 9:30pm. Thanks for ripping me off Papa John's! Worst customer service ever! read more

There delivery area must be less than 6 miles. They called and said we were out of the delivery zone ... 5.7 miles away. Guess they have more business than they need! read more

I was coming back here to give better props to PJs. They have since tried to make it better for the issues I had. ps. I guess it doesn't matter b/c Yelp hid my review, I didn't know they are now judge and jury, wow! What's the point of a review site when they decide what's good. I am a real person who orders PJs often so Yelp please quit hiding my reviews, b/c they are real !!! read more

Can never go wrong with papa johns! Love ordering from the app and being able to track when the pizza will be delivered.

We love Papa Johns! We have ordered from this location many times in the last couple months. They are always fast and friendly. And, the food is always good! read more

3 stars. I like the courtesy they have implemented into papa John's stores such as them holding the door open for you. I do agree that the ingredients are high quality and fresh , however I've noticed every time I get a thin crust pizza it is excellent. So good it made me love papa johns again . Every time I order a regular crust pizza , it is trash !!! I don't exactly understand how this happens.. I've worked at a pizza place for over 2 years and even with my experience there I'm truly unsure . I think that maybe sometimes the cooks don't make the pizza properly is probably the best bet. So when you order a pizza you can chose well done or regular, your regular pizzas NEED to be baked a tad longer. read more

Have never been to this location and Recently stopped in to order a Pizza. Clerk rang it up and said that was higher then normal for Papa John's Pizza.....she said that was going rate. Ordered pizza but went online and sure enough...it was 5 dollars less. Asked for adjustment and they said they can't adjust prices which is hard to believe. My advice is use Dominos and if that is not possible go online first and order there. Manager sent me a note offering 20% off next order but it's still 2x the dominos price for similar pie. read more

Never ever EVER order from the Papa John's on Lakewood Ranch Blvd. After waiting for over an hour for our pizza, we received somebody else's pizza. When we called the restaurant to notify them, after being disconnected multiple times, we finally got the manager. He informed us they could not remake our pizza because they had 125 pizzas to make. When we told them we had 5 kids to feed, they told us we could "come help them make 125 pizzas". read more

I love papa John's pizza they so dericious and yum yum in my tum tum also my girlfriend Ming Ming made me write this cause I'm whipped

Placed a phone order for pizza and wings. Received a call back minutes later asking for all my information again along with the order. They then asked for payment again. I stated I already paid. I was told there was no record, I then checked my account and sure enough there was the pending payment. After speaking to the Manager, Brenden, I was told unless I paid I was not getting food. I again stated I just gave my order twice to 2 of his employees. His response was that I only paid once!! Wow!! I suggested he just make my food and bring the pizza and wings, he said he would not until I paid again. I hung up and called the Fraud dept of my bank. These people are nuts! Not worth even dealing with them! First and last time dealing with them!! read more

One star for no star... girl taking orders can't get them right, delivery or take out.. go to pick up and make it our problem they delivered. Offer half off.. that was the deal of the day... fire people who worry about their phone or text vs doing there job... trumps America read more