I've given this location multiple chances, but my experience has been consistently disappointing…read more The young Hispanic female employee with dyed blonde/yellow hair has been rude, dismissive, and unprofessional every time I've interacted with her. She speaks to customers with an attitude that lacks basic courtesy and customer service. No customer should feel like they're inconveniencing an employee by simply placing an order. What makes the experience even worse is the lack of leadership. The Black manager often appears more focused on having personal conversations and interacting with that employee than supervising the restaurant and assisting customers. As a customer, it's frustrating to stand waiting while management seems distracted instead of ensuring the business is running professionally. I would rather drive to another location than continue spending my money here. Customer service, accountability, and professionalism start with management, and unfortunately this location reflects the opposite. I hope the owner or district manager reads this review, identifies the employees described, and provides the coaching and leadership necessary to improve the customer experience. Every customer deserves to be treated with respect, regardless of who they are.

Got the 15 PC mixed chicken wings and drums with soy garlic and korean bbq, some pork potstickers…read morewith soy garlic sauce and the Sotteok Sotteok I tried for the 1st time. My order was placed right away and the food arrived very fresh and hot. The place was really clean and it was connected to two other stores; a Kung Fu tea spot, love the mango pineapple bubble tea there and Mochi Ring korean donut spot I still have to try.

Spicy crispy chicken on spicy ramen. Fresh and tasty. Good amount for dinner. My kid got the…read moreboneless chicken with fries. Also good. Order at the kiosk and wait about 20 min. Not many seats but still clean; same with bathroom.

Small location in a small strip mall. Plenty of free parking. Not much indoor seating. Clean and…read morenew interior. Food is made to order, but service was still reasonable. Staff were very friendly. I got the Soy Garlic Drumsticks. The chicken itself was cooked very well, not overcooked & not slimy/greasy, just right. The sauce was typical Soy Garlic, if you're familiar with it. It's not truly soy (salty), not truly "garlicky," but rather a hint of both while mostly being semi-sweet. Over all a decent option. If in the mood for Korean Fried Chicken, I'd come back. I'm curious to the their other sauces and some of their sides. Grades: Soy Garlic Drumsticks: B

I landed from Koreatown, LA and needed a last Korean fried chicken hit. Scrolling through reviews I…read morefound this place with a decent rating. They didn't disappoint! Now I've only had 2 things on the menu so far (I recommend the secret sauce and soy garlic) though I plan to venture forward. I've Uber Eats from here too and the quality stands up!

The growing popularity of Korean fried chicken reflects a greater familiarity with Korean culture…read more Celebrated for its crispy exterior and tender interior, Korean fried chicken has been a staple late-night snack in South Korea since the late 1970s and early '80s. It's typically known as "drinking food," or anju, though Koreans also enjoy the crispy pieces of meat with non-alcoholic drinks. The dish is most often made with bone-in chicken thighs or wings that have been coated in a cornstarch mixture. Traditionally, the chicken is fried twice to take it to the next level of crunchiness. Located on a busy Stuyvesant Avenue in Union, I decided on bb.q Chicken for lunch. The acronym "bb.q" in their name stands for "Best of the Best Quality," focusing on high-quality ingredients. Upon arrival as a first-timer at this modern, well-lit, clean establishment with Korean music playing throughout, I was greeted by the staff. Their menu features fried chicken, rice bowls, and Ddeok-Bokki. I decided on the Honey Garlic Wings brushed in a savory sauce with a mild tang of garlic and Chicken Fried Rice with vegetables in a classic kimchi base. The wings were prepared fresh (~20 mins prep time). The taste was deliciously amazing and addicting with a perfect balance of crispy and juicy with the right amount of spices. The complimentary pickled radish that came with the meal had a good balance. All was prepared for takeout even if one was dining there. Portions were healthy, and the price was comparable to the area. The staff is attentive and polite. Thank you for reminding me what real good fried chicken looks and tastes like.

Had to check out this chicken spot because I love chicken lol! Parking lot nearby as well as…read moreaffordable street parking. Though this spot is geared for takeout there are bar stools and counter available. Service was great, actually sat and ate inside because it wasn't too crowded and felt comfortable to do so with kids, stroller, etc. Our food was so good we went back a week later. The best chicken I've had in a long time, the crunch, the flavor, so yum. Mozzarella sticks perfectly made, rice and tenders as well. New go to!

Was in area, so I ordered take out. Got the dinner for 2 . Which included 8 wings and 4 drum…read moresticks, onion rings, and 2 beverages. Chicken was prepared two ways , soy garlic and kalbi( k-bbq). Kalbi was delicious. Soy garlic was just ok. The drumsticks were huge. We also got an order of beef dumplings. Very good, but I would have wished some sort of dipping sauce came with them instead of just soy sauce. Ordered on website and it was ready when I arrived.

I was craving some wings and decided to try the new limited edition flavors. They had a few deals…read moregoing on so the timing was perfect. I had the bone-in wings and they were delicious but not impressive. I was a little disappointed in the Citrus Mojo and Knicks Lemon Garlic flavors. They weren't bad, but nothing really stood out about them. The lemon and garlic flavors were mild at best. I would not be in a hurry to get those again. The lemon pepper and hot honey are usually my preferences. I'll stick to those in the future! Wingstop should be ashamed of not including any blue cheese or ranch at all with an order of 20 or more wings. That's horrible!

Had the worse experience here on a pre order for Super Bowl Sunday. Order placed and paid for in…read moreadvance. On day of, Food never arrived, I called the store several times this yielded zero results, just empty promises: "we are making it now" "it's on the way" To add insult to injury when after 4 hours of not receiving food, I called to cancel-was put on indefinite hold no one came back on the line. I finally hung up, waited several minutes and called back. Spoke with a "manager" (he sounded exactly like the guy who put me on indefinite hold) who said "we will cancel the order and refund your money it will take 24-48 hours" well, guess what? Almost a week in and they didn't refund anything the "pending" charge was actually processed. I had to get my credit card company involved. Extremely poor customer service. No one showed any remorse, no one ever apologized. Based on this I will never return to this location. NOTE TO: customer service comment below-I had already visited your "contact us" link and provided my concerns prior to posting this review.

I really enjoyed the burger at the Rat! You can build your own. Comes on a Kaiser roll and is a…read morethin patty. Very classic and hit the spot!

A Cranford landmark…read more The Rathskeller has managed to thrive one mile away from the Riverside Inn for many years. Like the Riverside Inn, the food is good and the they have an interesting beer list. The service is attentive.

Had a great lunch here. This is a very nice bar/restaurant. The staff was very friendly and…read morehelpful. The place was busy, and then they also have screens where people can watch sports, and other events. They had a very decent menu, that leaned toward "pub grub." The meal started, with chicken strips coated, in Ritz crackers. They were delicious. You could definitely taste the Ritz crackers, and the sweetness of the crackers played very well against the chicken. I don't remember what was in the dipping sauce, but it was amazing They actually reminded me of the old "planet Hollywood" restaurants They had a Dish, along the same line, called "chicken crunch". Chicken, coated in Cap'n crunch cereal. As weird as it sounds, I loved it, and I'm not the only one. It was one of their most popular appetizers, if not the most popular. The main course, the short rib tacos were fantastic. The short rib was literally melt in your mouth tender. It also came with a pink sauce, that was both savory and tangy at the same time. It had a little bit of a kick to it. I may be wrong, but to me, it tasted like there was a little bit of horseradish in it. For the quality of the food, the price was reasonable. I would gladly come back. Thanks!

I've been to this restaurant dozens of times. When it first switched from The Office to the Thirsty…read moreTurtle, I loved the marguerita flatbread. Sometime in the last 2 years, possibly more, they changed it to marguerita pizza. I got it about a year ago, but first they gave me the wrong pizza. When they replaced it with the right pizza, it came out cold and undercooked. My boyfriend has tried many dishes on the menu, none of which he liked. The pretzel burger has always been the one thing we could never go wrong with. I would only get that everytime I've been in the last year. Today, my pretzel burger was undercooked and they switched to Kraft Squares (or something similar) for the cheese. It was gross. The only time we have good service is when this one small older woman is our server, unfortunately don't know her name. Everyone else who works there is usually apathetic and inattentive.

Had the best fried catfish ever here not to mention it's right at my place of employment very…read moreconvenient very good pricing and quality food. The customer service here is Top notches. I had some special request and they made sure to take care of me if anyone has a chance to come here, please do you won't regret it. Great ambience as well as you can sit down and eat comfortably.

So, I need to start off by saying the owner is super nice, and down to earth, but I can't for the…read morelife understand why the service is so slow. The first time I ordered wings, it was so juicy and delicious. I use to be a fan of this place, BUT then they took away the Wing Wednesday deal, however I still gave them the benefit of doubt and ordered recently, but I was just so disappointed, the wings were burnt, and I don't mean "crispy". I'll give it another shot in the future, but just want to let the people know.

A typical local style "Chinese store" vibe, no frills kinda place. They do offer some limited…read moreindoor seating, & there is both street parking and a small parking lot for the business. It truly more of a to-go place like most similar places. Staff was friendly, service speed was Ok, I guess. We called about 15 mins in advance and still waited maybe another 10 mins. They did not appear too busy, but I was not in a rush. An odd thing I wasn't a fan of is your receipt is not itemized. It just said "Open Food" and gave the total. We had the General Tso Chicken, Crab Fried Rice, Fried Chicken Wings, & Crab Rangoon. The wings come with a sauce from their list of sauces, we chose 'Sweet Hot.' Grades: General Tso Chicken: A+ Crab Fried Rice: A+ Fried Chicken Wings: A+ Crab Rangoon: A++ Sweet Hot Sauce: A++

This restaurant was like no other Chinese restaurant in the area. I have been there several times…read morenow, I tend to order the Crab fried rice; seafood fried rice and the fried chicken gizzards. All be been outstanding, especially the fried rice because the crabmeat in both the crabmeat fried rice & seafood fried rice is not imitation crabmeat, it real crab and so delicious. Every time I have ordered the food was freshly prepared, so be prepared to wait a bit, it's truly worth the wait. I highly recommend this spot.

I was going for a walk and needed to make a pit stop and I came across Johnny Napkins. I've driven…read moreby this pizza shop many times over the years but it was always at an odd hour when they were closed, so I took this as an opportunity to check it out. Johnny Napkins is a chain of pizza shops (they recently opened a location in Cranford) and it definitely has a sense of humor about itself. When you walk in the walls are painted with various characters including their mascot "Johnny Napkins". It really adds a fun feel to the space. They have plenty of seating including large tables with about 6-8 tall seats around them and a bar where individuals can sit and eat. Shakers with garlic salt, pepper and more are spread throughout the eatery so you can spice up your slices. The main counter has a glass case with a bunch of square and round pies on display. I wound up getting a slice with mushrooms and a BBQ chicken slice. Service was super friendly and efficient. These folks were *busy* with a constant stream of walk-ins and phone calls at the same time. I was very impressed. My slices came quickly and I sat at the counter to enjoy my food. The slice with mushrooms was excellent. Nicely heated up, a good crust and just the right amount of cheese. It was not too salty and had plenty of flavor. The BBQ chicken slice however featured a thicker crust (even though it was a slice from a round pie). I prefer a thinner crust but this was still good with a nice chew. The only reservation I had were the chunks of chicken themselves. They were a *tad* dry but this was the last slice on the platter, so I imagine it had been there for a minute (and I knew this, so this one's on me). I'm really glad I stopped into Johnny Napkins. Now I know it's a good slice and will definitely visit any of their locations in the future.

union, nj. absolutely the best pizzeria in the erea. good food, fun atmosphere, nice staff,…read morefamily-owned and very very loyal clientell. come check them out. maybe ill bring them over. ;)