The food was delicious and seasoned well. The service was kind and insanely fast getting our food…read more The ambiance is really good. Overall, 5 stars for everything but the Ambiance.

Hire some staff that are not bitter employees or can at least process order in an organized manner…read more 2:00 in the afternoon and the register had people wanted to order to the door and zero people eating. That alone should tell you what a cluster this place is. About 5 groups came in stood in line and then left due to lack of service and that was while I was there. I can't image how much money this place looses to lost opportunity and customers that will not return again. Mis-management, poor and under staffed. Sad this place could be a good thing but don't waste your time or money here

God forbid you order food. You're waiting FOREVER for anything food related. It's wild honestly…read more Don't recommend.

I go there and order 2 English muffins with extra extra butter. The butter part doesn't show up on…read morethe screen. I ask the lady if she heard about the butter. She said yes. It never comes up on the screen. I ask again did she hear what I said about the butter and she says yes I got it. It still doesn't come up on the screen. I pull around to the window to pay and ask again if she put the butter on the order. She said yes and gave me the receipt. I looked on the receipt and it still did not say anything about butter. I pull to the next window and ask the guy, he says yes we put butter on them. I said go ahead and give me some butter packets and he did. When I get home neither one of the English muffins had butter on them. This McDonald's never gets better. It always gets orders wrong.

Every time we go here, we remember why we never go here very often. The food is terrible almost…read moreevery time. Today was no different. We got 6 tacos, a burrito and an order of their potatoes. All 6 tacos were literally broken into pieces. They were very skimpy on ingredients and just poorly made trash. We asked for extra sauce, and didn't get it. This was a drive thru order. I guess the management and staff just doesn't care about food quality. Because it really shows! What a total joke of a restaurant!

I orderd a chicken cantina quesadilla and cheese roll up! I didn't receive any of my food! My…read morehusband got everything he ordered i expected better

The burgers were good. The hotdogs are too, but when it takes a half an hour to get it, it's not…read moreworth it. I just waited 22 minutes in the drive through, just to get a shake. They act like little kids in there.

I went to DQ to get a choclate malt. 8:30 on a Wednesday. I was the only customer at the counter…read more It took over 7 minutes for anyone to realize I was even standing there. There were 3 employees behind the counter. There were 2 additional employees out standing beside the dumpster. It then took over 5 minutes for the malt to be made. Problem was it was a shake instead. more like just soft serve chockate ice cream. Not what I wanted. The pricing seemed to be incorrect on the display menu, (ok, was incorrect) although actually in my favor, except I didn't get what I ordered. I was not told thank you, or anything else on the poster depicting good service behind the counter. I didn't ask for an order correction as I didnt want to waste another 15 minutes. Overall, a terrible experience.​​

Hsve only been a few times & never any less than delicious! Ingredients are fresh, prices very…read morereasonable, restaurant appears VERY clean. Friendly customer service, looking forward to trying again soon!

Tastes so good love the meatball sub and the brownie lol it's never busy and quick to get ur orderread more

We got some food and we were short one Roast Beef. We drove back and Sandra was SO kind to us. She…read morewent above and beyond. We appreciate her for making it right!

Website and Google both say this place opens at 9:30 am doors were unlocked and I had the manager…read moretell me they were closed until 10 am and to leave.. i already am not a big Arby's fan stuff like this is why I o ly stop by once every 5yrs or so.

I don't remember his name but the big man in the blue shirt really helped me out. They messed up my…read moresandwich but he fixed it real quick and was super nice about it. Even on a busy day they still knew how to make a good food experience.

I stopped at Chik Filet in the mall and ordered a 4 Piece Strips with Zesty Buffalo Dipping Sauce…read moreand a Medium Sunjoy Drink (mixture of Lemonade & Tea) There was a delay in my order coming out so the manager was very friendly and gave me a gift card to use in the future (very nice)

Use to be my favorite restaurant. Don't enjoy getting screwed over. Go elsewhere when craving a…read moreburrito.

I ordered by automated phone (easy to use!!) Because the app was not working. Got to the window &…read moremy order never made it to the store! (My payment was taken out so it did go thru!!) Tyler at the Vienna WV store hooked me up!! I circled the building and he made it right up!!