I want to express my deepest and most heartfelt appreciation for Charles W. Smith & Sons. I am…read moreespecially grateful to Rainy Day, who was entrusted with the sacred task of dressing and presenting my son to me one last time. There are no words to fully express my gratitude for the extraordinary care and dedication she put into making him look more beautiful than ever. Her compassion and attention to detail brought me a measure of peace in an unimaginably difficult moment, and for that, I will be forever thankful.

We came back to this place once again from the cordial treatment they gave us. And yet again they…read morewere awesome in the hospitality they gave us. The pricing is affordable and the timeliness of my grandfathers cremation was exceptional. But what I really loved was experiencing the funeral director and his staff who came into pick up my grandfathers body from the bedroom, going to the van. They gently handle him with care and wrapping him nicely in the blankets. They also draped a beautiful blanket over him. And gently carried him to the gurney and put him in the van.

Motorcycle cop is horrible at conducting traffic, Unprofessional, all cars are scattered. He should…read morebe at the traffic light guiding most people, especially since our loved one is passing through the neighborhood, smh!

Very friendly staff and sympathetic to situations. The music…read morecould be lower during the service, it was painful. Thank you for the slide show you were able to project from the few photos we had.

If you want to be blessed, call Rest Haven!…read more Our church recently walked alongside a grieving family during funeral arrangements at Rest Haven, and we were deeply moved by the level of care and compassion shown by their team--especially Lada Feldman. Lada was confident, discerning, gentle, and kind. She carried herself with such grace--providing assurance and peace in a moment filled with heartache. Her ability to balance professionalism with genuine love and empathy was remarkable. Every detail was handled with excellence, and every interaction reflected dignity and compassion. When you're in the moment of needing funeral services, know that you'll be in good hands here. Lada and the Rest Haven team truly serve with their hearts. If you want to be blessed, call Rest Haven!

my Mother and Father are at Rest Haven. They both look handsome and beautiful in their caskets…read more This is from 2010 and 2014. When making preparations for my mother, I asked the director to please put polish on my mother's nails. They did even beter, they put little sport length press-on nails and painted them a delicate pink color. My mother would have loved the way they looked. And she also looked beautiful in the face....such a professional. she look 20 years younger. thank you Rest Haven.

The staffing at Mountain Creek was very professional as always, outgoing work hard, and always…read morethere when you move there this is a very good place to do business

Mountain Creek staff and employees are always a pleasure to work with. I love the concept of green…read moreburial, and and thankful that this place (only one of a few in Texas) offers a family this type of service. There is a value in the price and offers a great alternative to the high dollar cemeteries.

I know that death is a bad experience for everyone involved and I would think people's emotions and…read moresensitivity would run high when trying to plan funeral services, but I am surprised at some of the other reviews. These people nothing but polite, as well as empathetic. Everyone I spoke to at Williams displayed the perfect amount of compassion, while maintaining professionalism. Given the situation, I wouldn't say it was a pleasurable experience, but all of the staff went out of their way to make the experience as painless and seamless as could be.

My family and I have used Williams Funeral Directors twice before, but after this most recent…read moreexperience, we will not be returning. The level of communication, professionalism, and care we received during one of the most difficult times of our lives was deeply disappointing. My loved one passed away on October 2nd, and his cremation did not take place until November 6th with little to no communication from the funeral home in between. It started the night he passed. Their partners took hours to arrive at the house, even though law enforcement had already informed them of his condition and approximate weight. They arrived completely unprepared, and a family member had to help them place his body onto the gurney. It was traumatic and unacceptable. The next day, October 3rd, we arrived on time for our scheduled appointment but were placed in Raul's office while he took a lengthy phone call. He later explained that he had been "looking for a casket large enough," despite not yet knowing our wishes and we did not need a casket at all. Throughout our meeting, he repeatedly joked and attempted to be overly friendly, which felt inappropriate given the situation. One of our requests was to view our loved one one last time, and Raul assured us it could be arranged for the following day. Instead, I received a call the next morning stating that viewing would not be possible "because of his size" and the need to involve a third party, which would result in additional fees. Only after several hours and my firm insistence were they suddenly able to make it happen the same day. Before the services (held eight days after his passing), I confirmed with Raul that a priest and someone to lead the rosary had been arranged. He later informed me that "Maria" from the church could lead the rosary and that I would need to pay her $100 because it "wasn't in the agreement." I reluctantly agreed. It was only afterward that I learned Maria is actually a salesperson for the funeral home. After the services, I asked Raul whether everything had been received from the doctor for the cremation. He said yes and that they were only waiting for the state's approval. Weeks passed with no updates. When I reached out on October 28th, he hurriedly told me they were still waiting on the county medical examiner and claimed he couldn't email me details because he was "out of town." Once again, only after repeated insistence on my part did things suddenly move, and we received the cremation certificate on October 30th. This entire process was far more stressful, confusing, and prolonged than it ever should have been. Losing a loved one is already devastating; families should not have to chase down information, argue for basic services, or experience avoidable delays and miscommunications. We are extremely disappointed in how this was handled and can no longer recommend Williams Funeral Directors based on this experience.

Outstanding service and communication from start to finish! Tom made a difficult time very easy…read more Mom wanted to be in with Dads remains at DFW National Cemetery and we were not sure how to navigate this request. I mentioned this to Tom and he handled it with no issues. We are grateful for Tom and the rest of the staff at Rest Haven that we came in contact with.

Summer Pierce barged into a burial ceremony and stared to yell at my family while we were grieving…read morea death of a family member

Finally after all these years,I made the time to visit the grave of my childhood friend SRV…read more After dying in a tragic helicopter crash in 1990,Stevie was buried along side his parents here in Laurel Land just southeast of where we grew up in Oak Cliff. Even on a random weekday there were fans here from Arkansas visiting his grave. R.I.P. Stevie Ray

Hello! I went to my appointment today at 10 am with Ms…read more Kitty Arnold. It was amazing. I am 58 years old and I have always been afraid of death and burial, in fact the whole process! Ms. Arnold greeted me with a hugh smile and she was full of information. She explained and showed me my cemetery and funeral options as well as grave markers to choose from. I'm still deciding on burial, cremation or mausoleum. We took a ride on the cemetery grounds, and I was amazed at what people have done for themselves and their families. If you don't know, get in touch with her at 214-371-1336 or Kitty.Arnold@DignityMemorial.com. Her entire presentation was professional and I actually am extremely excited about planning for myself! I left there happy and well informed.

I cannot adequately put into words the justification for my 5 star rating. My mother purchased a…read morefuneral package from Donnelly's over 35 years ago when she buried my father. She passed away recently and I reached out to them for assistance and to make her final arrangements. Although prices have changed significantly, her agreement was honored and has exceeded all expectations. There was no pressure or attempt to "up-sell" the services she purchased. Mike communicated with us every step of the way and guided us through the entire process. Mom was treated with the utmost respect and dignity. We and our guests were treated like royalty. I highly recommend this trust and professional company.

Sam and everyone at Donnelley's Funeral Home are wonderful. They were so helpful during a very hard…read moretime. We had a small service for my mother and it exceeded my expectations. Very grateful to Sam Scott. I would highly recommend Donnelley's services.