Bill, Frank and the entire Ace Hardware team are all about customer service. Today was another…read moreexample when I came in to ask about removing a frozen hose bib to my hose without an intended purchase. I was immediately helped by Frank and his assistant despite the project taking a lot longer and being more complicated to solve. They found a good solution and solved the problem. For me, the Deerfield Beach store is my go to hardware location for that reason, real time unselfish customer support, polite and willing staff and quality products.

Amazing customer service . Great selection of items you may need and the atmosphere is always…read morepositive

I am in the process of a complete remodel of a two bedroom condo…read more My contractor sent me ProSource as a recommended vendor. It was at ProSource I met Amanda Gross. She listened to my vision and my budget constraints. She is exceptional when it comes to translating your vision into the right flooring/tile and other products that meets all your requirements. She has an impeccable eye for design. She can create a color palette for what ever your design choice is. She also is a master of creating a story with texture and the smallest of details Amanda's knowledge of each product, and the entire inventory of ProSource is remarkable. Amanda will take time with you, until you are satisfied, even if that requires you coming back more than once. She is patient, a professional and just a joy to work with. She makes the process of selecting from an seemly endless array of products easy. Also to Amanda.s credit is her ability to guide you away from common/costly mistakes. Please meet with Amanda if you are considering your remodel. You will not

I would not recommend this store. I'm a senior citizen and have redecorated numerous times over the…read moreyears and never dealt with a store like this. I was renovating two apartments with my son and purchased over $22,000.00 worth of tile for bathrooms and floors . first I was told they would ship directly to the apartments in New York. Weeks after I paid for all the products, I was then told that the shipping fee was $5000. After much fighting with them, they lowered the price to $1200 which was still not what I was originally told. When I purchased the tile, the sales person took pictures of each bathroom showing the shower tile, the shower floor tile and the bathroom floor tile. When the tile arrived, one bathroom had the wrong tile. I called ProSource immediately and told them and they told me that the numbers on the order form matched what was sent to me. I sent them the picture that the sales person gave me which of course was different from the tile that was delivered. Instead of working with me, the manager told me they cannot help me because even though the sales person might have written the wrong numbers down on the order form, the tile delivered matched the order form and therefore they will not stand behind it. Also, the sales person no longer works there so they can't ask her anything. I am now stuck with approximately $8000.00 worth of tile that is ugly and will not be used. I explained to them that the order form does not show pictures of the tile and that's why my salesperson gave me pictures of what was ordered. How was I, the client supposed to know that the numbers on the order form did not match the tiles that I picked out and thought I was ordering. By the way, I was with my Decorator at the time and she is enraged at what has transpired. She will no longer recommend ProSource to her clients because of this situation. She has contacted ProSource as well and has not gotten any assistance. ProSource is not a store to frequent if you want to work with people who are knowledgeable and are customer service oriented. The experience I had at ProSource is probably one of the worst if not the worst experiences I've had when buying home decor. I only went to ProSource because of my Decorator, who was present the entire time and will never go there again.

We couldn't believe how Wina and Patio.com made our search for outdoor furniture a breeze…read more Didn't know what we wanted. After talking awhile we were shown all the pieces that we loved. We highly recommended Wina and Patio.com

Great selection of patio, great service from Wina, they have stock items so one doesn't have to…read morewait till the end of summer for patio furniture. Easy transaction. I would shop there for any more outdoor

A fantastic place to visit to view high end appliances. I was welcomed at the door and browsed…read morearound. Melissa joined me and we discussed the various models and features. She took notes and will share a quote with me and my builder. A very pleasant experience. Worth the drive if you're interested in seeing working models of appliances. Thank you!

Fuse is a cute little store with amazing customer service.... ask for Melissa she will do all the…read moreleg work and more to make your experience in buying a built in refrigerator a success. They carry all the top tier brands and we will go back to them for our next appliance

Amazing service! The are a 1 stop shop for grills and home stand by generators! My home standby…read moregenerator installation was flawless. I got a Generac but they offer several other options as well. The showroom is clean and well stocked. The staff was absolutely superb!

All I can say is that my personal experience with Palm Beach Grill Center was a very poor and…read moreshady. I drove to the west Delray location looking for a grill. The salesman showed me something I could buy right off the floor, which was exactly what I wanted. He told me the price and I said no problem. He apologized for not being able to take any money off the grill because it was a floor model with a few dings. I said it was fine and frankly I never asked for any money off. He then went on to offer a few hundred dollars off delivery which I thanked him for. We then went to write up the order. That's when things got really shady. He told me he had to charge me more for the grill than the price that was hanging on the grill because the price he gave me was 2021 prices and their 2022 prices were taking effect. I said - "we already agreed on a price. That's not cool." He squirmed in his seat wondering how to make what he just tried to do ok. He then said, "okay - I will honor the price I gave you but I can't take any money off delivery." So in essence, he was going to bone me one way or another. This is where I take some responsibility. At that point I should have laughed in his face, walked out of their store and drove straight to their competition, but I just wanted the grill. So at this point he tries to pull off the old "ok ... let me get my manager to approve this" bit. The manager comes in, agrees to the price they quoted me and everything is ok. I'm feeling a bit uncomfortable at this point and want to talk to my wife about the $15,000 purchase I was about to make so I tell them I will get back to them a little later. I discussed it with my wife and we decided we just liked the grill and we were still going to buy it despite who we had to buy it from. So I call these hooligans up again and asked what they needed me to put down for them to deliver the grill and then I would pay the balance once they delivered it. Apparently they deliver on Saturdays and Tuesdays. I had hoped they would say 50% but they said 75%. I said 75% is fine but they had to deliver it the following Tuesday. They then said they wouldn't deliver it Tuesday without 100% deposit. At that point I congratulated them on losing my business and hung up the phone. Yes, a few days later they tried to call me back and smooth things over and make the sale - saying that it was all a big mix up and they would happily deliver Tuesday with a 75% deposit but at that point I wanted nothing to do with this company. I'm just putting this out there for people who had similar experiences or who don't want to have similar experiences. If I were you, I would stay as far away from this business as you possibly can. They're dishonest and oddly arrogant about it.

I called Jeff G, the owner of Budget Blinds, to simply do a "fix" on an old aluminum blind on the…read morefront window of my condo. I may eventually replace the blinds, but for now, I really was just looking for a 2" valance replacement. He got back to me by telephone immediately and offered to come by and see if he could assist. We agreed on a time and date and he showed up with a smile on his face. He was just so professional, reliable, and knowledgeable. He offered some suggestions and helped me utilize the very old equipment on these blinds. He did not charge me (which was extremely nice) and I would have given him a "tip" but I did not have cash on me. I would feel very comfortable ordering window treatments from his company. Of course, I can not speak for the installers because I did not use them yet. My first impression....give him a call. I believe he can offer many suggestions and hopefully everything will work out! Thank you, Jeff, and I will spread the word.

I placed an order for my drapes back in November. I was told it would take 3-4 weeks to get them…read moreinstalled and it is going on MONTH THREE and I still don't even have an install date for my drapes ! Excuse after excuse and all I wanted was drapes in my home before all of my holiday events. Now the holiday have come and gone and still my windows are bare. I live in Parkland so according to this map you do service my area. So no I will not remove it. But thank you for being worried about my review instead of me as a customer.

We came to Sur La Table for a date night cooking class, and it was such a fun experience! The…read moreCaribbean-inspired menu was delicious, and our instructor, Chef Sheena, was fantastic. She was knowledgeable, personable, and shared plenty of helpful cooking tips and techniques throughout the class. We even got recipes to take home and recreate the dishes ourselves. The class was around $100 per person and was well worth it. Whether you're planning a date night, girls' night, or a fun outing with the kids, I highly recommend checking out their cooking classes. They offer a wide variety of options on their class calendar, so there's something for everyone.

We bought a Breville coffee pot from the Sur La Table in West Palm Beach earlier this week and…read moreafter putting it together, it was not functioning. My wife called Breville and they told her it was malfunctioning and to bring it back as the water didn't heat and it didn't drip. We attempted to return it to the Sur La Table in Mizner Park in Boca Raton with the original purchase receipt from West Palm Beach. The manager of the Boca Raton store, Anastasia said that since it was opened and used that she would not be able to issue a credit throughout credit card account, but could exchange it or give us an in store credit. This is contrary to what was printed on the receipt. From other stores, we have made a purchase at one store and returned it to another of their stores. Recently, we purchased something from Tommy Bahama when we were in Sarasota and was able to return it to the Tommy Bahama in the Boca Raton mall. There was no issue as we had the original receipt. Why did we get a hard time returning a defective coffee maker to another Sur La Table? We tried setting up the coffee maker but we never were able to use it as it didn't work. We now have to make another trip to West Palm Beach to return the coffee maker to the Sur La Table that we purchased it from within the 30 day return period. This is a big inconvenience to us. We will be telling our friends and neighbors about this experience at the Boca Raton Sur La Table. We no longer will shop at Sur La Table.

For years I visited Paradise Grills and dreamed of the perfect backyard addition. That dream…read morefinally came true with the addition of an outdoor kitchen from Paradise Grills. Joe from Paradise Grills Town Center in Boca did an amazing job helping us select the right configuration, put in the order and coordinate the delivery and installation at a great price!! Many thanks to Joe and Paradise Grills!!! Now our backyard BBQ experience is truly elevated!!!

My husband and I purchased an outdoor kitchen from paradise grills. We just got ot delivered and…read morecouldn't be more excited! It turned out great! Thanks Joe!