Great place to get a great pedicure! The staff is always friendly and helpful and the pedicure is…read morephenomenal! The energy is relaxing too

The only place I go for my pedicures. They get my feet smooth as hell and my pedicure lasts a…read moremonth. They are very clean and hygienic. And they take their time doing it to perfection.

If you're thinking about getting a gift certificate from here I would ask what the policy is. I was…read moregiven a gift certificate from a friend for my birthday that expired a week after it was given to me and didn't know that when I went to use it in November. They didn't tell me it was expired while I was there, let me use half of it, then crossed out the expiration date and made it a date in expire 10/30/25. I was unaware they back-dated it because I was in a hurry to put it in my pocket since I was in rush. Fast forward to today, I went to use it and obviously it wasn't honored because of that new date. I understand that it expired and of course I'm fine not using it since it's completely my fault. It was just the most bizarre experience because 1. No one mentioned it was expired the first time I was there (which I would have been fine paying for my pedicure if someone explained that to me instead writing in a new date so couldn't use it again) Also I'm just not sure why they would give me back a gift certificate that I can't use anymore or never mention that it was expired. 2. What kind of place has a 1 week or 1 month expiration date? (Thinking about it I'm wondering if it the date a typo since it was handwritten because most places around here have a 1 year expiration date when I buy them or am gifted them.) Also my nails were different lengths and the polish I used developed white spots on top (it was a light purple) With so many wonderful places in Montclair, I would definitely consider buying a gift certificate somewhere else with a longer expiration date, a more clear policy, or somewhere that will take the time to explain these dates and policies if you have an issue like I did if you are looking to purchase a gift.

Just found this nail salon in Upper Montclair. The reviews were great. I went today and it was…read morefabulous. The nail technician, Rosa, was excellent. The best nail service I've had since moving back to NJ. In fact, I've already recommended to three friends of mine immediately at leaving the shop. The shop is so comfortable, peaceful and welcoming. I'm definitely a new repeat customer. YAY!!!

On Friday, I decided to check out the new nail salon that just opened near my house. The place that…read morewas there before wasn't so great, so I wasn't sure what to expect. Well, my expectations were definitely exceeded. For starters, the place looks great inside. The new owners have done an amazing job decorating and it now looks more elegant than it did before. I got there as soon as they opened and decided on a mani/pedi. The place was immaculate, there were plenty of OPI and Essie colors to choose from and the woman who did my nails - Sandra - was wonderful, personable, and excellent at her job. I especially appreciated the mini massage that she gave me on my shoulders as I waited for my nails to dry! I have to say that I got a way better mani/pedi than ones that I've gotten at a certain large salon/spa in Montclair for half the price ($26!!). Needless to say, this alone would have been enough to make me come back. But what happened AFTER my services is what really will keep me coming back... Like a moron, I left my engagement ring in the ring keeper after I got my heavenly hand massage. This wasn't just any ring. It once belonged to my husband's grandmother. So, as you can guess, it's pretty invaluable in a sentimental kind of way. Of course, I didn't realize the ring was missing until that evening. Frantic, I tried to retrace my steps, thinking about where I could have lost it. I finally realized that it must have been at the nail salon. As you can imagine, I had a fitful night of sleep that evening! I arrive at the salon the next morning - a full 24 hours after I had left it - thinking for sure that it wouldn't be there. It was. I couldn't believe it! A number of things could have happened, but Sandra recognized me as soon as I arrive and got the owner/manager to get my ring. There aren't many people or businesses who are this honest. They have a client for life! FYI...There is plenty of parking on the street, but there is also a small lot on the side of the building.

I've been coming to nail story spa for years simply because it's THE best nail salon in NJ/NY. I've…read morebeen to so many salons in the area, but this spa takes the cake. They really know what they're doing - I get my nails customized here and they're always sooooo spot on!!! Just bring in a picture and Angie can literally duplicate it. Most nail salons tend to be dirty, but like how the other reviewers have mentioned, this place is super clean and professional. Plus the prices are reasonable - I cannot recommend this place enough!! I suggest making an appointment in advance for the best experience!!

I've been coming here for I think over 6 years. I get a uv gel fill-in appt and it lasts so long. I…read moretry to get them filled in every 4wks, but a few times it was 6 wks and not a single chip. I love coming here. They have the kindest people working here and they do a great job with your nails. I usually see Eric, but they are all AMAZING!

Came here following a friend's recomendation. LOVE IT ! The place is cute and super clean, very…read morewell equiped ! I was running a few minutes late and Jen called me to confirm I was coming. I wanted a gel color manicure. The variety of colors was overwhelming. Hard to choose! Jen was great and super quick. I will definitely become a regular. Parking is available (always a huge factor for me)

Lovely salon that has been in business for 17 years. I got a manicure and pedicure here. Good…read morework, great prices, definitely going back and highly recommend.

I consistently come here for a gel manicure and regular pedicure. The service is great, everyone is…read moreso kind, and my nails last for 3+ weeks if I want them to. Friendly, calm environment.

Made an appointment for a pedicure to try out this salon for the first time. My nail tech was Hilda…read moreand she was so fantastic and thorough. They have nice pedicure chairs and the vibe is chill and quiet. I noticed regular customers were greeted by name as they walked in...everyone was so nice and friendly. Parking is easy with the town municipal lot right behind the building. I'll definitely return!

I see this salon everyday when driving to work, so I thought I would give it a try. My 1st visit…read morewas okay. Eunice is the owner and quite lovely, it's a cute salon. Sadly when soaking off my old gel manicure, they left my nails soaking too long and my nail beds were burned. An oversight I guess, but they weren't that busy that this should not have happened. I made an appointment for a mani/pedi for 2 weeks later. I called the day before and asked if I could bring my daughter for service also. They said yes but needed to change the time to accommodate us, which was fine. Upon arrival we were told that we couldn't both get a mani/pedi, which was hugely disappointing since it was 2 days before Easter. It was also my only day off to get this done, but I shouldn't have been inconvenienced to come twice which the point of making an appointment, isn't it?? The salon continued to allow walk in customers all while telling us we couldn't get 2 services. I think it's strange that a salon would sacrifice a potential long term customer to allow basic volume of customers. I would never return here, it's a shame.

The pictures speak for themselves. This is the best nail salon around. Nail shape is literal…read moreperfection. Designs are perfect. And they last soo long like they will not chip or break. Im so obsessed with how my nails come out everytime. Im always so shocked to see the end result. Also building wise, everything is so clean, they are always cleaning all the time.

Horrible customer service by Sue - If you value your time & want to be given respect as a paying…read morecustomer - don't come here. I got my nails done here for a while by Sue. Anytime I had an issue with my nails (weird shape, uneven polish, etc) I couldn't mention it without her getting mad at me & defensive. She is rude & disrespectful to the paying customer. If you ask her to change something she has to make nasty remarks like "I will do it because you asked but if it comes out bad you will have to pay again for me to redo it" or "That doesn't look nice but I'll do it because you asked" Just unnecessary comments that aren't needed or respectful. The final straw was the other day when she forgot a step & my nails came out completely messed up. I brought it to her attention & she had the nerve to tell me "Go look at the camera to see that I didn't miss that" & "To not come back since I don't like it" I left there crying & couldn't believe that she can be so rude to people who are paying for a service. Needless to say, I will not be coming back & I will also be making it known that people should not come to this nail salon. They also never take appointments on time because they are constantly taking walk-ins. Even when you are the first appointment of the day, every employee is late & your appointment is not on time. Sue is rude, does not run this place well & needs to learn how to treat paying customers with respect. If I could give a 0 star review I would.

I have been going to this nail salon for almost a year and have actually always enjoyed the service…read morethere. The girls that work there are great it's a nice salon. I got my first set of acrylic tips and nails a few weeks ago. I went this past Sunday to get a fill in and there are apparently only a couple of techs in this salon do acrylic nails. The girl that did my nails was not the person that normally does my gel manicures. The manager/owner assured me that this nail tech was very good. When I sat down I told her that I did not want gel on top of my acrylic because I noticed she had a bottle of gel nail color and she said OK. Then she told me it was going to be $70 for a fill-in and I almost fell out of my chair. I've never paid more than $30-$40 tops. I asked her again are you sure you charge $70 for a regular acrylic nail fill and she said yes. I didn't want to cause a scene so I just sat there and let her do my nails at a premium which is ridiculous. Plus she put gel on my nails after I specifically told her I did not want it. She had quite an attitude with me as well. I really should have requested a refund or gotten up and left but I didn't. So after almost a year of having pleasant experiences I will no longer go to this salon. To have been charged that amount of money for a simple fill in is ludicrous and they should understand that there are nail salons pretty much on every corner that people can choose to go to. Good luck!!

Disappointed. I started going here on a regular basis when they first opened but then with Covid I…read moredidn't go much. I went back last week and was so disappointed with my pedicure. They used to provide more detailed regular pedicures but now I guess you need to upgrade your pedicure to get anything. This felt like a no frills pedicure. The girls are always nice here. I was just disappointed in the fast pedicure which cost me $30 plus tip. Guess I need to try somewhere new. Sigh.