I had the pleasure of working with Larry from Calm Water Pools for the installation of our…read morefiberglass pool. He was amazing with helping us decide what pool, where to install, what options we should think about, safety concerns to consider, and educating us on being new pool owners. Larry has been available for questions about pool maintenance and guidance. His customer service is top notch. I would highly recommend Calm Water Pools!

When the pandemic hit, we were like--alright, let's bring the vacation to us. Called Larry at Calm…read moreWater Pools, and our journey began. What transpired was beyond our imagination. Our overgrown backyard and rickety deck have given way to an amazing stone paver patio, a in-ground, heated pool, and a hot tub. We added new landscaping, outdoor furniture and a white fence around it all and voila--what a friend called "Shangri-La!" Larry and his team did the whole thing--not just the pool. From permits to an end result that makes people go OMG when they see it...everything...done to perfection. Even when hiccups arose along the way, as they do in all construction projects, they were handled immediately and professionally. Can't recommend Calm Water Pools highly enough. Great company. Great people. Great results. For real.

It is truly rare these days to find a business that genuinely cares about the customers it serves…read more From the owner to everyone in the organization, Galloway Pool Service makes great effort to ensure that their work meets expectations. They are absolutely amazing! Highly recommended.

Great family business pool company! We use them for all of our pool maintenance and they are a…read morecompany we can truly trust.

I've been working with Hydratech for the second year now, and they are superb. What stands out is…read morenot only their workmanship but also their communication. We've had issues with our pool, and they've been willing/able to help in multiple ways. Obviously, they'll come out and do the work (and do a great job), but a pleasant surprise is that often, rather than send someone out and charge a fee to address an issue, Chris would give me a call and walk me through addressing the issue myself. Not only that, he also identifies ways for us to save money on equipment by making smarter choices. I feel more capable of addressing issues with the pool now myself and trust that Hydratech is a good partner for us in managing the pool. Highly recommend.

Very satisfied and pleased!!! After weeks of algae ridden water and nothing seemed to work…read more... Pool so very dark green! HydraTech came out, worked their magic and boom-- the very next day pretty blue! Definitely recommend. Thank you!

I reached out to Goudy Pools on June 5th about an inoperable Jandy heater and potential coping…read morework. I was told it would be a couple of weeks to get on the schedule, so I completed all the links they sent and even called on June 9th to confirm everything was received. On June 10th, I received a text from Mike asking a few basic questions about pump flow and the DE filter, but no follow‑up and no scheduling ever occurred. Then nothing for nearly two weeks. When I called back on June 22nd, I was told by Chris (Customer Experience Manager) that he had no recollection of our first call, that he gets 40 calls a day, and that because I didn't keep reaching out, no appointment had been made. I was then told to "try again in July." I waited 12 days under the impression I was already in the queue because that's what I was told. If they had been honest upfront, I could have contacted another company instead of wasting valuable time. Very poor communication and customer handling.

We have been a customer of Goudy Pools for years, they are reliable, honest and professional.read more

You should absolutely steer clear from this unethical company. Expect broken promises,…read moreself-imposed installation dates they won't meet, and to be left hanging repeatedly. Sadly, you cannot count on Chris to keep his word, or even care about his commitments. What he is good at, is blaming everyone else in the world for his failing to show up or communicate with you. He'll never call, never update, never show, up, and generally not follow up. There are many quality pool companies out there. I highly recommend you find one more trustworthy than this one. IT makes me sad having to write this review, but I was given little choice, based on Chris' clearly just not caring -- and leaving my family hanging.

Contracted to replace heater, said they were done but the gas was not hooked up and they were ready…read moreto leave, said they were not licensed to hook up gas, owner went back to his TXT messages to show me he said he would not be able to hook up gas and read his TXT message to me aloud that said they would hook up the gas. They then hooked up the gas. Scheduled pool closing with them, they changed the date and then didn't show, won't return phone calls. This is the bottom of the bottom.

Great and thorough service They even fixed a leak on the…read morespot So glad I found them

Leisure installed my inground pool 20 years ago. It was time for us to replace the filter and pump…read more Glenn and his guys did a great job with this replacement. The supply house gave them the wrong pump and they came back the next day with the correct pump and evrything is running nice. We also have always had Glenn close our pool for us at the end of each season. This way all our underground plumbing lines get blown out and antifreeze poured down the pipes. Thanks

After contacting this company by phone and then sending an email with photos of my filter which…read moreneeded replacement per their request, I never heard back from them. I called back and they told me they don't do work in Annapolis even though they did not tell me that initially. Had I not called them, I would've never heard back. A simple call or email response would've been appropriate and the right thing to do. What has happened to good customer service?!!

We have been using this company for many years to open and close our inground pool. The staff is…read morevery friendly and incredibly knowledgeable. On the few instances where there has been an issue, they have come back and corrected it quickly and without any pushback. We replaced our inground pool liner last summer and, although the process was something new for us, they explained everything to us clearly and were incredibly helpful. It was a very affordable cost and we were extremely pleased with the finished product. This is a fantastic, locally owned business that I would not hesitate to recommend to anyone who asks.

The best choice for pool installation! Such an easy process from start to finish. Chris came out…read moreand helped us determine placement, seeing our vision. All of the crews were respectful of our property. our pool is BEAUTIFUL! We are in our third season and cant stop raving about SPLASH! You will be so pleased with this team.

We live on the Chesapeake Bay, and if it weren't for Splash Pools, we probably wouldn't have a pool…read moretoday. Prior to finding Splash, we had several pool companies visit our home for estimates, and nearly all of them told us that we wouldn't be able to acquire a permit. Splash, however, was the most accommodating. They said, "Let's try to get the permit, and if it doesn't work out, we'll refund your initial deposit, minus the permit fee." Sure enough, six months later, we had our permit. The process required us to jump through several hoops with the County, but Splash kept us updated every step of the way. I'd also like to highlight one of the owners, Sean Locklear. Sean handled the administrative side of things--contracts, ordering materials, change orders--and I was very impressed with his responsiveness. He answered emails promptly, often after hours or even on weekends. Like any construction project, there were changes and minor issues that came up along the way. For example, we needed to add a small retaining wall around part of our pool. Sean gave us a very fair price for the addition, and in the end, the wall extended further than what we had originally paid for. We also had a minor issue when one of their landscaping employees accidentally hit our underground dog fence with a skid steer--despite being made aware of its placement. Sean immediately took responsibility and covered the cost of the repair without hesitation. The pool itself was installed impressively fast. It was in the ground and filled with water the same day in early March. From there, the remaining work--including the concrete collar, bonding, coping, pavers, electrical work, black aluminum fencing, an additional paver patio under our deck, county inspections, and "pool school"--was completed in about two and a half months. Now that we've spent the entire summer enjoying the pool, we couldn't be happier. Everything has been running smoothly since the handover after pool school. Maintenance has been simple with the combination of a surface robot and an underwater robot that keeps the walls and floor spotless. I handle the water testing myself using a Taylor K2006 test kit and have had no issues keeping the water balanced or algae-free. Overall, we are extremely pleased with our experience. We're especially grateful to Splash Pools for taking the time to see if a permit was possible rather than moving on to an "easier" project. Their dedication and follow-through truly made the difference for us. Update 4/3/26: When we purchased our pool it included a closing and an opening. Splash closed our pool in early November. They just opened my pool in early April. Henry Martinez showed up and took his time walking me through the entire opening and answering my questions. He cleaned the pool, tested my water and added the initial chemicals. I was very impressed with this young man and his pool knowledge. Even though my contract was already paid for Henry did not rush through the opening and was very patient with all my questions showing me each step in case i wanted to do it myself next year. Thank you Henry and to Splash with coming through on getting my pool open on the date I requested.