My husband, four of our friends and I stayed at Paradisus Oct 11-16, 2017. We try to take a big vacation together every year so we decided to splurge for the swim up pool and the "Royal Service" package. To be quite honest, I was really skeptical of vacationing at, not only the resort, but Mexico in general. I am happy to say that our stay at Paradisus completely changed my feelings toward Mexico. When we arrived at the resort we were greeted at the door with cold towels and were immediately escorted to the nearest bar for drinks. Our bags were taken from us and we were taken to the "Royal Service" lounge to check in. The check in process was easy and quick. We were introduced to our buttlers for the week (Lucy and Rafael) and were given a cell phone that would allow us to reach them any time day or night. After check in, we were escorted to our room by our buttler and he made sure we had everything we needed, including our second drinks. Our room was beautiful! It was bright, clean, spacious, and stocked full of beer, water, snacks, and hard alcohol. Our swim up pool and private deck were perfect! Wouldn't change a thing! One of the things I was most skeptical about was the food, but I was very pleasantly surprised with the variety and the quality of the food. Our favorite restaurant was Mole. We loved our waiter, Celso! One thing that really stood out to all of us was the customer service. Every single staff person we interacted with had a smile on their face and seemed totally happy to be serving you. There was never a request too big or too small. My husband got a really bad sunburn so we called our buttler one night to see if he could bring us aloe Vera. He advised us that they didn't stock aloe Vera but that he would bring us something better. A few minutes later he was at our door with a hand cut piece of an aloe plant! Talk about customer service! Our only complaint during the trip were the bugs. There were a lot of bugs in our swim up pool and lots of ants around the resort. However, we asked our buttler for our pool to be cleaned and he took care of it minutes later! I would highly recommend this resort to anyone looking for a romantic getaway or a fun trip with friends. I would definitely recommend going for the "Royal Service". It was worth every penny! read more

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Royal Service is a must (unless you have kids)! We spent 4 days and never left the resort because it was so perfect. With Royal Service, you get a butler, private pool, and private restaurant. Our butler Octavio was AMAZING! Friendly, responsive, and took care of every detail proactively. I would Whatsapp him where I wanted to go to dinner, when I wanted picked up, what drinks we wanted in our room when we got back, and boom, they were there. The service at Paradisus is the best I've ever experienced. Highly advise going in January also as it's the slow season and we often had the whole pool to ourselves. I would come back 100%. read more

We stayed at Paradisus Playa Del Carmen a few years ago and absolutely loved it so we decided to give this resort a try. We travelled with a group of 8 adults, 5 children. The resort itself is beautiful and very well kept. The staff is hands down amazing. We booked a Family Concierge Ocean Front "Suite" which isn't a suite. It's a standard room that comes with the amenities of Family Concierge which is a must! Abraham was our Concierge and he was VERY attentive and checked in on us regularly. They use "WhatApp" here so communicating with the concierge was super convenient. Every morning we would receive a "Good Morning" text and asked what he could help us with for the day. Abraham noticed we were Seahawks fans - so on Sunday he arranged the game to be played in the ballroom - fully catered food and drinks. We were blown away! The Activities Director - Federico helped arrange the game kept checking on us, bringing us drinks and restocked the food (wings, burger, chips, salsa, guacamole) every 30-45 minutes. Since we were celebrating birthdays - we would come back in the evening to find our rooms decorated with balloons, cake and decorations. Nice surprise! Everyone went out of their way to make our group extra special. Highly recommended resort! read more

First time visit to Cabo and i have to say my stay at the Paradisus all inclusive resort made my visit great. The hotel is absolutely beautiful, the lobby was stunning with manicured grounds, and beautiful palm trees throughout the property. Our room was unbelievable with an ocean view, and modern upscale furniture. Our mini bar was fully stocked with soft drinks, beer and snacks. This is a true all inclusive resort with several restaurants, two large pools and swim-up bar. On the resort property are five restaurants in total. The names are as follow: Naos- Buffet breakfast cuisine. Mole- Mexican cuisine. Bana- Japanese fusion. Market Grill- Italian cuisine. La palapa- International gourmet cuisine (for royal guest only). Gabi Beach- casual dining. Also there are several bars with all the top shelf liquor you can drink. So get your monies worth because its included. Here are my pros & cons for the resort. Pros: Beautiful property Excellent food Great customer service Gorgeous rooms Great location (20 min from downtown) Cons: This is a kid friendly resort which can be annoying at times for those couples who don't bring or have kids. Only one restaurant open for lunch, very (annoying). No hard liquor in your rooms mini bar, only beer and soft drinks. The pool is completely occupied by children, children, and more children yelling and screaming (annoying). Lack of entertainment and daily activities, no nightlife on the property. When there is entertainment it's a surprise, there is never any notice or itinerary to let you know about the time and place of the entertainment. Tipping Experience: Is tipping required? The answer is no. American guest i've learned that we have a great reputation for tipping. European guest not so much. Tipping Games: Pay attention please, if you order room service the hotel charges a five dollar service charge. If you tip your guest room server every time you order room service you may get a pass on the service charge. Not 100% sure about this. All I know is when it was time to checkout we noticed that our room service charges disappeared, and we ordered a lot of room service. They talk... Games the hotel employees play to receive more and better tips. Once a guest tips there is no turning back. Here's how they work. 1. Housekeeping never quite fill your mini bar, or leave the right amount of towels, soaps and lotions. why? So you the guest can make a separate request for their services. Thus requiring more room service (TIP). 2. Housekeeping will pop by unannounced so be warned, dropping off towels, lotions and soaps and items for your mini bar only hoping for a (TIP). Poolside servers are most impressive, the service was fast and efficient, please TIP they truly deserve it. All n All this is a great resort but only warrants three stars. read more

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I came for my Birthday with my friend and we had a great time. We stayed in the swim up suites and it was perfect and worth every penny. The main pool area was an even blend of families with children, friends and couples. The food and drink service by the pool was pretty quick, cabanas were very comfortable, scenery was beautiful. Our suite was the perfect size, was able to get room service at 2am, and the private pool was perfect when we just wanted to mellow out and just relax without being around lots of people. We had access to the adult only areas and that was a big plus and gave us some variety. We really enjoyed the dance lessons and the instructor was very nice and entertaining! We will definitely return and looking forward to trying other Meliá hotels. read more

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Beautiful hotel. The view and service was exquisite. I would not mind staying in this hotel every time I visit Cabo. Atmosphere - 5/5 - The weather was gorgeous, the views were amazing and the hotel is simply beautiful. You will not be disappointed. Service - 5/5 - upgraded to the Royal Service and whatever I needed, they were there. They were always smiling and always happy to help. Food - 5/5 - From room service to the restaurants, their food was excellent. What to Order - My recommendation is that you reserve the Japanese restaurant, as they have the best food there. Overall, you cannot go wrong with this choice if you decide to stay here. read more

Pictures are worth a thousand words so I don't think I need to communicate the disappointment with this all inclusive resort. Be better charge more if needed. read more

Paradisus Los Cabos - Doesn't look like an ocean view to me. What do y'all think? - Hotels Near Me - Los Cabos, BCS

You can never go wrong with a Paradisus Resort! Manuel is awesome! Food is great and the resort is beautiful. We went to town once and decided not to do any excursions the resort is amazing. read more

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SUPER friendly, accommodating staff. Beautiful hotel. Not too big, but not very crowded either. Stayed for a week in July. DEFINITELY bring the sunscreen!!!! - Pool is giant and shallow enough that even the 10yr old with us was able to swim unsupervised. They allow you to bring your own floatation devices (which they even fill for you), so tube it up! - Kids Zone was excellent. Tons of activities to entertain the kids in our group without them realizing it was free babysitting. - Beach was beautiful, but the sand was very rocky. Waves were relentless, and current was very strong. - FOOD was hit or miss. Mostly a miss. The breakfast buffet was the only consistently good meal. - Activities varied: water aerobics, dance classes, water volleyball. They provide board games by the pool. It was nice because the options were there, but they were not overly pushy. - Shows/live bands/performances every night. read more

This was our second trip to Paradisus Royal Service. Alex was amazing and very attentive. That said, we were disappointed this time in the room. We had two swimup rooms, one for my husband and I and 1 for our son. Our room had a heavy mildew smell which we reported. They did "a room refresh" and the smell went away for about 12 hours but was back again. Very humid in the room even with the air going, enough for our towels to never get dry. The couch and rug in the room were both stained and needed cleaning. The food in both Bana and Mole was not as good as when we were there in Feb. It seemed that there were many new staff and service took a hit because of it. Service and food at La Palapa was excellent. I hope things improve at Paradisus. We will be trying another resort next we go. read more

Do not stay here! I stayed here recently and cut the trip early a night because a tropical storm moved in and we left a night early on aug 29, Sunday as opposed to the 30th. We called ahead of time and informed them as well as when we checked in and they said it would be no problem. My chase sapphire travel agent has reached out 5 times and has not recieved a call back or an email back. I still havent gotten my night back that i didnt stay. Dont not stay with Paradisus los cabos! They will rob you. DO NOT STAY HERE!!! read more

Just beautiful and every bit relaxing as promised. Staff is very friendly and willing to help at all times. Food at Mole, Bana, Naos is great. Beach is very clean but the current is rough. Swim only in designated areas. Sand is coarse and irritates the skin, use footwear. Hotel has a nice outdoors swimming pool with a swim up bar. Enjoyed our 25th anniversary and will be back again. read more

Great location. Very clean. Excellent service. Pretty good food. Paid extra for Royal Service with swim up suite. Our "butler" Ricardo was great and so was Boris our pool server. Ricardo Made dinner reservations and kept fridge full of Tecate. The resort was empty when we were there 2 weeks ago, and that was perfect. Lapalapa restaurant was our favorite. Gabi and Market restaurant also good. Room service breakfast was my favorite meal of the day. We will stay here again read more

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I would give this a high 2 but touching the surface of a 3 star. The property is OK. The access to the beach and the pool is probably the nicest thing about this place. We tried all of the restaurants including the buffet and all of it lacked flavor. Pretty disappointing when you can't get tacos or ceviche right in Mexico. The room service was probably better than any of the restaurants. The buffalo wings, specifically. Our first night, our room smelt like sewer, our shampoo pump was broken and we had no body soap, so we asked to be moved. Our second room, the room lock was not working due to battery issue so we had to move, our 3rd room had a double bed, --pretty romantic when you're celebrating your 20th year anniversary . No comps of gifts were offered. Not even a bottle of champagne in our room for the inconvenience. And champagne is free. Lol. Shampoo, conditioner, lotion all diluted with water for to conserve. Bring your own vanities! We took the time to accept the invitation of a 45 minute presentation but by that time, our experience couldn't sell it. We would never invest in a Melia property after our experience. We would never even stay at any of their properties. Sadly. Consider other properties in the area. There are so many! Our only regret is trusting Costco reviews! read more

The place is beautiful, and I was super excited to celebrate our 1 year wedding Anniversary here. It started off so promising!! As someone who is weighing the options of buying a vacation package in the near future, we decided to take an hour out of our vacation (which ended up being 2 hours, and was definitely pressured to buy) but it seems ever since we said No on purchasing anything this time around.... service has just taken a nose dive. It's practically IMPOSSIBLE to get a dinner reservation. And when you finally get one it's communicated poorly and not until 10pm!! Our concierge is so confusing one moment we have reservations to one place, and then the next we don't and it's a whole Different place than what was originally talked about. We even ended up going to the Asian place (that we really wanted to go) just to for them to tell us our reservations weren't even for there and that restaurant was closed. If dinner reservations were this hard to come by you think they would sit down with us at the very beginning and plan out our dining locations and times from the start. Never been to an all inclusive place that made it so complicated. Will definitely look into a different resort going forward after this experience. I'll have to suck it up as we still have 2 days here! read more

Let me preface this review by saying it's difficult to gauge how this resort is since COVID 19 struck. It would have been cool to visit before and after to compare. Anyhow, let's get into it. The resort is beautiful, clean and really well designed. It looks new but there were some areas that were closed for renovating. Several restaurants were not open. We visited on Sept 25th weekend of 2020. They took our temperature when we arrived. All their utensils were individually wrapped. All staff wore masks. We tried all the restaurants except one because they did not allow kids and we had our 4 year old. No menus were given, we had to scan QR code for each restaurant to order food. Sometimes it did seem like the restaurants were understaffed but I'm sure no one knew how busy it would or would not get. We also enjoyed walking out from the resort to the beach which had an area that had very little waves and it was great for my 4 year old. The beach itself had very strong waves and there was also a dramatic dip when you walk into the water. I stayed away from the beach and spent most of my time at pool. This resort has a kid program with a couple of kids activities director who were very sweet. They had the kids doing art, exercises, and scavenger hunt. We enjoyed the resort and are happy with our choice to stay here. read more

Paradisus Los Cabos - Having a drink at the main pool. - Hotels Near Me - Los Cabos, BCS

Booked a 3 night stay at a swim up room with royal butler service and I was SO impressed with everything about this resort. They put so much detail in everything that they do. I have never stayed at an all inclusive resort, so I didn't know what to expect of the food options. But I can honestly say that all of the food was top notch! (Btw the COFFEE was amazing here too. Do yourself a favor and order a cappuccino. Yum) The gym has pretty good equipment. I was able to get a great workout in using what they have. The spa was amazing!! A little pricey for a massage. But the spa had a sauna, steam room, and pool for use. On our last day there, the "butler" assigned to our room checked us out, sent a bellboy to grab our bags, and ordered us a private shuttle to the airport. We just sat in the lobby and enjoyed our last cappuccinos while we waited to head home. So amazing. I loved it here!! read more

This was one of the rare instances where a website & brochure that looked too good to be true, was incredibly understating itself! We did a last minute trip to Paradisus through Costco and were blown away form the very beginning. Included shuttle rides to/from the airport, all the meals and drinks covered, rides to downtown Cabo covered, but really there was little motivation to leave the property at all. Cant recommend the Royal package enough, separate pools and dining options if you want to get away from everyone else, private butler with a cell phone to call them and arrange restaurant reservations or activities, it was more than we had any expectation for. The beach and ocean are accessible unlike any others around the area, the views and options for dining are vast and relaxing, its the perfect spot for a short or extended vacation. read more

For this review I am going to compare the Marquis with the Paradisus. We have stayed at both in the last year. They are seperated by the Hilton in between them so they are both centrally located. This most recent visit to the Marquis was lovely. The lobby and the resort grounds are less impressive and smaller than the Paradisus to be sure. The big win for the Marquis is the staff. Everyone was beyond kind and professional. We never wanted for single thing. Stand outs were Diego at the pool, Adriana at the breakfast buffet and DIANA, who worked out on the pool deck in various capacities. The Paradisus staff is wonderful as well and some of the higher levels come with butler service. The Marquis does not offer this option. At the Marquis, the pool areas are lovely but there is no access to the ocean and not much in the way of usable beach. They do have lounge chairs but you have to get up at 6am if you want to reserve one and that can be hit or miss. At the Paradisus, they have a beach bar and a couple of dozen beach cababnas that are first come, first serve and come with all the service. We never had trouble getting a cabana or a lounge chair. They have a small bay where you can cool down in the sea. They have a very large pool with a swim up bar. At the Marquis, the pool area is used for other activities so there is no night swimming and no hot tub for public use. There are hot tubs in the spa but you have to pay for access. Another ding against the Marquis is the fact that they have their own app and the expectation is that you have your phone on you at all times. The app is used for just about everything. Not my idea of vacation. Our room was oceanfront and glorious. At the Paradisus, we booked an oceanfront room and even after moving us twice, we never got the room we reserved/paid for. The design of the Marquis property lends itself to dozens of rooms just like the one we had. They have a good room service menu and we dined on our patio over the ocean a few times. Now, for the food. Lots and lots of it is subpar and you need reservations for alot of it. It is hard to gage at what time you think you are going to want to eat so far in advance. I would give it a C-. Think Golden Corral or Hometown Buffet. There is an abundance of it, but it lacks big time in flavor and creativity. The breakfast buffet was the highlight and that should not be the case. The food at Paradisus was incredible. I would give it an A. You can get a delicious meal, served by amazing staff at any time. Both the resorts off dinner "upgrades". It is $150 per person to eat at the french restaurant at the Marquis. It is $50 per person to eat at the Paradisus steak house. We did the upgrade at Paradisus and found it to be unnecessary based on the quality of the food everywhere. We did not do the upgrade at Marquis because $150 seems like a lot to pay when you are supposed to be having a better food experience overall. We are returning in a few months and will be going back to the Paradisus. read more

I was a guest at the Paradisus Los Cabos during 07/26/2023-07/30/2023. We were there as part of a wedding group. This trip was our first time to Los Cabos and most likely will be my last because of the experience I have lived in your hotel. I have been travelling to Mexico for the past 19 years and often 2-3 time a year and I have never experienced what I have experienced during my stay at your place. I have never dealt with so many carless, incompetent groups of people that have no regards for people or their guests. Starting from customer service, cleaning services and etc. My personal property with valuables were stolen on 07/28/2023 from the pool/bar area. It was most likely stolen by one of your employees judging by the transactions when they tried to use my credit cards. One of the transactions was at OXXO and others were in a store inside Walmart. I am beyond disturbed and heartbroken. Aside from the valuables, I had a prayer written by my grandfather who is 93 years old and no longer can recognize us. I can never replace that. It means nothing to the person that stole it but it means the world to me. I am suspecting that this happened during a commotion by the pool where some of our group was approached, harassed for smoking and eating multiple times. Now I can't help but to think that this was all a set up... If you are that proficient, then you should also monitor your stuff and watch what they are doing. We were following leads by your own employees including Javier who just took our tips multiple times tell as it's ok to smoke, bring us food by the pool but would turn and send other and watch them approach us and repeated same thing as Javier. They would also say it was ok to do so when we tipped. We tipped more than $500 the first night. I am requesting surveillance footage of that day since I am told there are cameras everywhere and I have every right to do so. This did not happen outside, this happened on your property and premises hence, the hotel should be responsible. Up on reporting the incident, your staff is not equipped or capable of handling a claim or they just simply don't care. I regret that I did not get the name of the lady that was there that night. She was the one that showed concern and tried to go downstairs to see if one of the transactions were done at the gift shop. Although it did seem surprising to them as it seems like this happens all the time. No one went over the form with me. I was distressed and they were standing and watching. I had to wait for more than 30 minutes for the security to come and inspect my room at their request. Your security is a joke. I requested a copy of the incident report and I had to follow up more than 4 times to get a copy and when I got a copy, it was not even signed. What is this???? I had to make an argument and demand for them to provide a copy to me. On the form I indicated that I did want to make a police report and upon picking up my report the day of my departure I was told well that was not done, more time is needed. How long of a time are we talking about when your guests are typically only there for a week or so. Why is this not a concerning matter. I am your guest, I don't live in your county and don't know your rules. It's your obligation and responsibility to help your guest not mine to chase everyone around. Now that I am bring this up, I would like you to know what we have experienced in other areas. My fridge was never restocked. (Note that I only used one beer so I am not talking about alcohol. I am referring to water, mineral water and ect.) My teas where never restocked. The coffee was only restocked one time. I had to go to the lobby and request cleaning of my room as it was not being done. We had a wedding on Saturday and had to be ready by 3:30. My room was not cleaned, I had no towels and my son had to stand in the shower for over 20-30 minutes until I, myself, had to go chase a cleaning crew try to explain what I needed as none of them understood what I was asking for because none of them spoke English. Mind you, I called twice to the lobby notified them that I needed towels and still did not get it. I had to go up again myself as the cleaning crew only gave me two, that's all they had. When they finally came to clean, no Kleenex, no small hand towels, no face towels. Trash left at the balcony. (Not a trash by us, but most likely from the neighbors trash thrown to our area.) I have tired calling room service at 11:30-12:00 am and no one pick up. I thought you had 24 hours room service. Number of times, I had to pour my own coffee as it was close to the station. Otherwise I would have to wait for a long time to be approached. I paid $5,000 for my trip and received worst service than a motel. This is by far the worst experience. We were there with a big group and some were returning guest, I am guaranteeing you that none of us will return and will never recommend anyone. read more

I stayed there in October and it was terrible. There was so much that went wrong on our stay I don't have enough time to explain it all. Service was awful, we always had to wait to get a meal, they messed up our restaurant reservations each time, the room was noisy, there were four weddings at the resort and the people from the wedding were rude and loud. A lot of staff did not speak English so we couldn't understand them. Water in the shower was always luke warm, never hot. Curtains would not close all the way so the sunlight beamed in each morning. I could go on, I suggest going somewhere else for your dream vacation. It's a lot of money for an all inclusive that you don't really get your money's worth. read more

We just returned from Los Cabos. Paradisus was clean, the staff was extremely friendly, and each night offered different entertainment. The beach was calm and "swimmable" for the kids. The pool was a little warm but no fault of the Resort because the heat and humidity were extremely high during our stay. Mole had AMAZING FOOD; the best poblano cream soup I've ever had. Javier at check-in was very helpful and went out of his way to send a birthday cake to my daughter about 20min after we checked in. Our stay was worth every penny and would recommend this resort to anyone. One thing I would like to add is, I would recommend that the hotel staff ensure the pull out sofa has sheets before checking in a family. The KIDS ZONE was also a plus. Our kids enjoyed every minute. The ONLY mishap that we encountered at NO FAULT to the hotel was the transportation included in our Costco package. We were never told when we arrived at the airport by the transcabo agent we had to double check our return transportation ticket. The day before our departure I looked at the ticket and noticed our pick up time was 1:15 but our flight was at 2:05. The ticket said an agent would be available to speak to until 7pm. I went down to speak to a transcabo agent at 5:30 and no one was there although the voucher said someone would be there until 7. The morning of our departure (9:00am), Ricardo of Transcabo was the rep that I asked to assist me in the hopes of arranging an earlier pickup. He called someone on his cell and the conversation was maybe less than a min. After the call he proceeded to tell me the time could NOT be changed. He was not helpful at all after that. Even had the audacity to say it was "irresponsible" of me to not look at the voucher. I explained I was not told to nor did I feel I needed to confirm arrangements made through Costco when they were confirmed the day we arrived. He again reiterated that it was ultimately my fault and he couldn't do anything. He said I could call a cab. I asked if Transcabo would pay for it since the arrangement for the pickup was their error and he again said "no, you will need to call a cab." I left him talking to himself and went up to the front desk for assistance because Ricardo's customer skills were apparently never taught to him. He fell short in the empathy department. Einar was the front desk agent who assisted me. I explained to him What happened and he took it upon himself to call Transcabo on my behalf. He was able to arrange our pick up time to 11:15am. Einar went ABOVE AND BEYOND to provide me assistance and I will never forget it. It was not his job to do something Ricardo gets Paid to do through transcabo. That tells me, Einar Loves his job and knows how to assist someone in distress. At departure time, I did report the incident to a gentleman asking how our stay was. Again the issue was NOT with Paradisus but with the agent from Transcabo. Tip to those booking thru Costco-Confirm everything in writing. To the staff of Paradisus-THANK YOU FOR A MEMORABLE VACATION!!!! See you next year. read more

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I got food poisoning our last day here from their Japanese restaurant. When I finally was able to leave, I let the front desk know what was going on. We had missed our Italian food reservation so we wanted to order it to the room instead. His advice was to see their doctor which is an EXTRA COST even though it was their food that caused me to get food poisoning. Then he said there was nothing they could do about ordering food from the Italian restaurant to our room. Completely unacceptable and unhelpful. I've seen other reviews on here about food poisoning, clearly it's a trend with this place. read more

Amazing experience. We were at Paradisus from Feb 27-March 5. Weather was amazing. We came with our 2 year son and had the best vacation. Food was really good. So many options and everything was delicious. Pool is amazing. The only recommendations that we have is stronger drinks and some more entertainment both during day and night. Overall we had great experience and are looking forward to coming back soon. read more

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Well this is a beautiful place Food is good. Grounds immaculate However be careful (!) and consider somewhere else Their administrative and back of house functions are super screwed up. (And we have been to 20+ resorts in Mexico and know the drill) and starting here is about 50% of what they need. Plan to wait 90 minutes for service at pool. Restaurants packed with guests waiting for a (limited number of ) tables. We held a family event with 30 people and nothing was right... The payment... The logistics... the communication internally - Despite numerous advance emails and early "heads up"calls and efforts to communicate detailed specifics from the head of sales fabiola all the way down to the front desk. They don't talk. So at least eight hours of vacation was spent trying to unravel the mystery of them having poor internal communications. And now having to correct payments and fix-problems. Something to look forward to when we get home And when all this was brought to everyone's attention the answer was that it was "our fault "or our problem and that is not the kind of reaction you'd expect from a place that is at this level Also - be careful about booking through Costco etc as they lost one couples reservation and a second had an ocean view reserved and had sewer smell in basement level instead. Lots of frustrated vacationers. By the way the Hilton next door looks lovely and it shares the same beach read more

The property is about a 20-30 minute drive from the airport. Ensure you book a roundtrip shuttle so you don't get gauged w/ a taxi fair. When you get to the property it is beautiful w/ palm trees that guide you to the pool which overlooks the beach in the background. The beach itself is not the soft sand you might expect. It's actually pretty rocky and no fun to walk on. The ocean is COLD. However they do have chairs on the beach for those that want to be close to the water. The pool is large w/ a swim up bar, basketball hoop, plenty of chairs and cabanas. There are plenty of waiters around to take a food or drink order. There is staff that gathers people to do a salsa class, workout in the pool, play volleyball on the beach and even a cooking class. There is a private pool in section 3, but you have to pay extra for that area. It also includes different food as well from what I'm told from friends that stayed there. The food is on property is hit or miss. What I mean by this is that the food is not always cooked to completion so be careful when eating, always cut into the food. At the pool at noon they do a cookout. One day is hot dogs, hamburgers and potatoes. Another day it's grilled veggies, chicken, steak, pork chops, rice, chips and guca. They end at 4. The restaurants do not allow take away. So have a seat and eat up. For breakfast it's eggs, bacon, sausage, hashbrowns, fresh fruit, cereal, donuts, juices, deli meats and cheeses. For lunch it varies, but you're usual buffet styles. We ate at Gabi for the first day and had the octopus ceviche which was really good, but the octopus tacos were not. The shrimp tacos were good, but the shrimp aguachile was just shrimp drizzled w/ some sauces. They stop lunch at 5. Dinner starts at 6. Room service comes w/ a charge of $5. I highly recommend not ordering room service, it is NOT good. We ordered chicken wings which came w/ 5 drenched in a sauce that was just not good. The salmon was WAY too fishy tasty. The guca and chips were stale. My gf made the comment of 'how do you f up nachos? The crispy chicken is basically chicken fried steak w/ a dollop of mashed potatoes. The gluten free spaghetti was the best thing we had out of those items. The room we got had 2 beds that seemed like they were full beds if not twins. We didn't sleep well on these. The bathroom has dual showers so 2 people can shower together as there is one on each side. The water, no matter what temperature it is on, get VERY hot at some point. I thought it was because my gf flushed the toilet or ran the water, but it did it when she wasn't in the room. Our friends complained about the same thing and they were in a different building. The toilet paper seems like a 1-ply type of TP. When turning on the faucet to the sink be careful as you may get splashed as we did numerous times. The mini fridge comes w/ 4 small bottles of water, several beers and 2 juices. The side bar has 2 large bottles of water, chips, oreos and a couple other snacks. Their gym is small surprisingly. They have about 6 cardio machines, cable machine, various workout machines, free weights, kettle bells. It gets pretty tight in there w/ about 8 people in there if they aren't on machines. The staff speaks good English if not broken English to get by. The place is VERY clean. The property is small enough to walk from one side to the other in a matter of minutes. W/ about 6 restaurants on property you have plenty of options. For me for the amount of money you're spending a night for this place I expected better food and more premium alcohol than what they offered. Two other things to keep in mind is that it's about $60 round trip by taxi to get to downtown Cabo which is where the partying goes on. You can take the bus for $2 if you want to sweat it out and hang w/ some locals. The other thing I was told is the plastic cups are handwashed and reused. So ask for a glass if you can or stick to shots. read more

We took a family trip here and had a great time. This is an all-inclusive resort. There are several restaurants that you can visit. We enjoyed the breakfast buffet. There are two places you can go to, but where ever you sit, you can go into the other breakfast restaurant (which is just across from each other) and bring back food from either places. I enjoyed the salmon at almost all the restaurants at lunch. It was also nice that they will bring you food to the pool of you are out there. For dinner, we enjoyed the restaurant Mole the best. All around good food. :) Service was great for me. We booked an ocean view room. We got a pretty good side view of it so just be aware that ocean view doesn't necessarily mean the full ocean view. They have a kids center that is open from 9-11pm.....so awesome. You can drop them off, they will do lunch and dinner and even take them to the pool or at night, take them to the shows. They also had nightly events. We really enjoyed the fire show and the jazz musicians that played at the bar. Overall, a great time was had by all. I hope to visit again some day. :) read more

We are very happy with our stay at Paradissus, except for minor problem in the bathroom, everything went well. We are very satisfied with the services these employees provided us. 1. Jose (super sexy) at the pool rocks. 2. Geremias at the Capella Restaurant - very customer service oriented employee. 3. The housekeepers who tirelessly cleaned our rooms day in and day out. 4. The waiter at La palapa (I forgot to get his name), he served us twice. read more

Nothing like I hoped it would be in comparison to other AI resorts I've stayed. Staff is nice, resort is clean. But they have odd hours at the restaurants and everything closes early. The pool bar closes at 6 PM and the pool itself closes at 8 PM! What??? The "stocked in room bar" consists of 6 cans of Dos Equis, a couple bottles of water and canned coke and Diet Coke. One restaurant that we were looking forward to eating at was only open on Saturday and Sunday and another was closed due to "health permits issues". The ocean is unswimmable and the beach is a long walk to the water. It doesn't take away from the beauty of Cabo, but I'd recommend a different property. read more

This resort charged me for a massage and dinner for $502.10 which I didn't charge. This was a fraudulent charge on my credit card and they would not reverse the charges, I had proof. The bedrooms were gross and bugs everywhere. My friends and I will never stay here again. read more

The pictures don't even began to do This place justice. This was the best hotel I've ever stayed at. 1. Two gorgeous pools one has a swim up bar 2. So many inclusive restaurants and bars you get to eat at for free that are basically 5 star restaurants 3. I recommend the Mexican restaurant and the Japanese restaurant 4. Make sure whatever room you stay in comes with the royal service ( that means you get a personal butler & access to the beautiful lounge / restaurant that over looks the ocean ) 5. Best breakfast buffet I've ever seen in my life 6. Best service I've ever received Just in AWE ! Best two days of my life I'll be back! read more

I loved Paradisus, it was probably one of my favorite vacations booked through "Trip Guy Travel". It is not that they were perfect per se, everyone has their share of imperfections. It is hard for a resort to always be on top. We, however, had an amazing experience. Let's start from the resort size. The resort was small. The smallest I have ever seen for an all-inclusive. It was intimate and and everything was walk-able. The beach was amazing. In the beginning, we were quite disappointed with the distance to the beach, or the fact that the sand was so rough that it left blisters on our feet. But after a few days, we realized that this was probably one of best beaches in Cabo. The warm blue water was so calm it was unlikely to see that anywhere on the west coast. It was as though we had our own little private lagoon. I will say that I saw people from adjoining resorts walking over just to swim. The service was great, we had an upgraded concierge rooms and they really did try to go out of their way to please us. The food was very good at most of the restaurants. Slightly disappointed with the buffet, small with little choice, but otherwise all was great. Overall I would recommend and come back to this resort. read more

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First- The grounds are beautiful and well maintained. BUT- the food is awful! It was not what I paid for! I did get Royal Service and THANK GOD for the burgers and fries at La Palapa... because it was the only thing that was edible! Oh and by the way, the butler service consists of a good morning text... If you are a wine lover- just Forget it! I don't know where they found such nasty wine but it had to have taken them quite a bit of effort! And if you want to try to get something better forget that too! Thank god we rented a car and were able to drive to CosrCo and get something halfway decent. I will NEVER RETURN- Huge rip off!!! We paid for a5 star resort and got crap! No entertainment unless a ping pong table is good enough for you! By the way- be careful- I think most of the reviews here are completely fake, read more

I wouldn't stay here again. At the end of the day, the food just was bad. Even in the royal service, which we upgraded to. It's not worth paying for all inclusive if the food is not good. Overall, the staff was very nice and the common areas were nice. The check in process was very slow though. The rooms in royal service were fine, but I would say there are much nicer at other hotels in Cabo. read more

I love the thanksgiving party and the jousting I recommend it so much all though one day we had no power the light were good but the tv and air did not work bu t okey read more

We had a great stay at paradisus los Cabo's! The staff was friendly and personable. Would definitely recommend to anyone wanting a little getaway vacation. Bartender Kenny was the best!!! read more

Amazing all inclusive resort. Period. We upgraded to the Royal Service and it was worth it. The food at La Palapa (Royal Service only restaurant) never disappoints. Every meal there was amazing. Very attentive staff and our Butlers, Octavio and Felix were amazing in surprising us with rose petals and champagne to celebrate our 5 year anniversary during one night of our stay and chocolate covered strawberries when we checked in. I would recommend everyone experience this resort and we will be back. Thanks for everything Paradisus Los Cabos. read more

One of the best resorts I have been to! The service was exceptional- especially true of our concierge, Roberto. He was attentive, responsive, and went above and beyond with communication. If you come to this resort and you get Roberto as your concierge, you are going to be well taken care of. read more

LOVE IT!! The room and environment is inviting. My kids are 7 and 5 years old and they love the kids zone. The staff Natalie is awesome and my kids asked to go back to kids zone all the time. I enjoyed the Mexican night with the buffet and shows. Also they have shows every night. The pool is great and we really enjoy the all inclusive food, Naos and Market Grill are the best. The only not so good experience was the last day when we went to Naos for breakfast. My parents went first to get a 6 ppl table. The host said we can only be seated when all party was here. My dad then said they would like to be seated separate getting the 2 people seat since we are in a hurry of leaving to airport. My dad wrote 2 people down on the sign in sheet but the lady kept seating 2 people table who came after my dad. My dad complained to another person and it was resolved. Other than this, we had a great time. read more

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terrible first impression. arrived at 4 pm. learned that no dinner reservations available. learned staff "work around" broken app for booking reservations. was able to book three days out but for today and tomorrow no reservations. learned that despite being all inclusive the menu has prices went to buffet learned it is not a buffet and kitchen was closed. or closing. getting hangry now Was served a cold steak. Heading back to room to rummage for snack bars in my luggage read more