What can i say, everything is so amazing, the staff , thr place , the linens the bed and the food i will definitely come back here. read more

Paradisus Los Cabos - Amazing view - Hotels Near Me - Los Cabos, BCS

Probably the worst all inclusive resort I have stayed at. Food was mediocre at best and always cold. Drinks were not much better and the wine selection had to be the worst and cheapest wine I have ever tasted. The service in all restaurants was slow and bad. Nothing to do in the evenings and the place is dead by 10pm. Too far to Cabo to go in unless you want to spend $35 each way Management does nothing to make it better they don't care The good was the room was nice, pool nice and the resort was clean Do yourself a favor and stay somewhere else read more

We stayed at this property in Cancun and were blown away so we decided to give Los Cabos a try. I'll start by saying that you can't compare Los Cabos Paradisus to the one in Cancun (playa Del Carmen) - for a number of reasons... The ambiance at this property lacked the luxury feel that we felt in Cancun, perhaps it's not fair to compare but I would have expected that the company keeps the same standards throughout. The food was OK, nothing crazy to write home about and by day 3 we were a bit underwhelmed by the choices and quality of food that we were receiving. Some staff were much more attentive than others, others were just going through the motions of "work" and seemed quite miserable. We did Royal Service, not once was our fridge restocked in our room (they must expect you to call for that sort of thing). It was a big let down and not what we were used to from the Melia (Paradisus) brand. There was a period during our first day when we tried to get a bite to eat and every restaurant option was closed, it was bizarre - we had just arrived from the airport and were starving. The food that they put our in the lounge seems stale, not sure how long it sits out, but the drinks were pretty good. There's a nice view of the ocean and the location of the property is great (we did not leave the area and stuck to the resort). Overall, we were disappointed and likely will not return. From the initial experience of booking online and being overcharged from what I was quoted on the site, to not being able to properly reach someone to discuss this issue, all the way to our departure... I think we will try to make it out to Cancun again but one visit to the Cabo location might have been enough. read more

Really lovey place, mgmt trying hard and it's a really nice property. Bana restaurant needs work, staff not on things, everyone other place great we tried, special shout out to Hector who served us at Market Grill, made it very special! Staff very helpful, bar and servers really nice. Rooms very comfy and super clean. Didn't try the Michelin Star Rest on-site, next time for sure. read more

Paradisus Los Cabos - Pool side - Hotels Near Me - Los Cabos, BCS

The food is not good but the staff is great. Silvia was our poolside server all trip and she was fantastic. Very attentive and friendly. I will miss her. Omar, Daniel and the entire activities crew was so fun! They played volleyball with us and planned many fun games throughout the trip. Roberto from Naos, Axel from Mole, and everyone at Tokimeku were amazing! However, the food was bland and we got tired of it almost immediately. We stayed for 6 nights and there was not enough variety of food for that length of stay. In addition, I am a vegetarian and there were not good options anywhere besides Tokimeku where they were very accommodating. Overall, we had a fun trip but would not return due to the food. read more

My husband and I spent our honeymoon here for five nights. We stayed in the ocean front view suite with an all inclusive experience. First off I'd like to say how amazing the staff was! We were greeted right away with champagne and cool towels to use. We checked in and the resort was gorgeous! Our room overlooked the resort and the sea of Cortéz. It was super clean and very peaceful we are actually going to book with them in the Dominican Republic next year I highly recommend this resort. I can't explain how perfect our stay was with great service, food, and activities. read more

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The property was very big with great access to the beach. The service people however could improve. There seemed to be a lot of employees at the resort but service was low. We had to wait several minutes to get seated, 1 hour for a room service call and many were rude. The food was mediocre. I got sick twice from the food & its bland tasteless. The resort offered restaurants with majority of them required you to call and reserve only during a certain time. If u didn't call during that time frame they will not let you eat there and the only place left is the buffet with bad service. It rained one day during our stay and the resort was leaking everywhere. The entrance was super soaked and inaccessible, the buffets roof was leaking from everywhere and the manager still sat us down right under the leak with wet seats. Room service is not so great either. The staff kept taking the food menu upon food delivery as if they did not want the guest calling for room service. I only had the mini fridge re-stocked once and my sheets changed once during my 6-day stay. Half of the rooms lights were not working neither the restroom fan. I regret booking this resort and do NOT recommend staying here. Bad service, mediocre food, old resort and cheap alcohol. You will most likely get food poisoned once read more

Paradisus Los Cabos - Sat us right by the leak, our seats were soaked - Hotels Near Me - Los Cabos, BCS

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Pool great staff at hotel good service for reservations a joke. Will never go back again just because of frustrations and lack of communication and service and accommodations. read more

We were looking for a place to getaway for a few days over Christmas and we ended up in Cabo since none of us had ever been there. When we found Paradisus we were very pleasantly surprised what a top-notch hotel it was! This was my 2nd All-Inclusive experience and my wife's first. The staff was so nice and courteous all the time, they took amazing care of us. We also stayed in the ROYAL SERVICE area and we thought that their food was actually a a little better than the other restaurants at the resort. Our dining captain Alejandro took care of us like we were his family members! What a culinary experience we had eating at Cafe Lapalapa! (We later found out that Royal Service meant adult-only!) Can't say enough about this resort. Even though it was not down in center of Cabo San Lucas, we loved the fact that it did not feel too crowded all the time. Only a 15-20min, $2 bus ride to the town and Cabo marina, Paradisus was in the perfect location! read more

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This all inclusive resort was extremely nice and we were pleasantly surprised . The site pictures do not do the resort justice. Everything was neat and clean and the family concierge, David, made our trip and personalized everything which was a nice touch. We came with four sets of family members and celebrating birthdays. David created a balloon display and we ordered a special arrangement of tropical flowers. Breakfast in the AC family restaurant had an assortment of choices, eggs cooked as you like and tasty pastries . The pool and all the kids events were a special surprise and the evening entertainment was worth watching. All of the bartenders were nice and made some of the best pina colada's and Miami Vice drinks ( strawberry and pina mix). When we wanted to lounge out by the beach, the bartender really worked hard running back and forth to bring us food and drinks . The menu for pool and beach service is most fried food ( only down side) but you could always eat at a restaurant and order off their menu instead. When we decided to go into town (20 min car ride) the valet emps ordered our car and made us feel safe by asking our room numbers when we left and returned . The nice resort is worth the money we paid for and the upgrade to family concierge worth it! read more

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Francisco in The Reserve bar is amazing! So friendly and helpful. The entire staff have been wonderful and the accommodations are great. It is a beautiful resort and would recommend staying a a Reserve guest! Certainly a must do! read more

Amazing place. The service is five diamond. The food is Michelin star level and the property is beautiful. Private beach, enormous pool, well designed rooms and the best hospitality with all the staff. We will definitely comeback and make this out regular place for any special vacations. A great value for 5 days of relaxation and away from all party scene at Cabo. read more

If I could give this hotel a 0 I would. I never take the time to write reviews but this was the most horrific experience I have ever had. The service could not be more demeaning and degrading. You spend a lot of money and they are so disrespectful, I've never had anyone speak to me or treat me in this manner in my entire life. They don't care about the people staying there. If you deal with an individual named Dan (Daniel) - he is the most incredibly disrespectful person I've ever met. He laughed in times of need and help. They will continue to rob you and steal your money for no reason. The food that is all inclusive is not eatable. The staff cannot be trusted. Do not choose this hotel if you are planning a vacation in this area. Stay anywhere else, a motel is better than this all "inclusive resort." DO NOT WASTE YOUR MONEY! read more

Beautiful hotel. Excellent costumer service. Food is amazing. The drinks are very good. It's all inclusive hotel. You can get royal service packet which includes private pool and butler. Kid friendly place. This is not a party hotel it's more for a chill vacation. Clubs bars about 20 minutes cab ride. This place was just renovated so everything is brand new. read more

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I would not recommend this resort. We paid for an ocean view but received a view of the middle courtyard (cactus, plants, sand, and grass area). The food lacks seasoning, and the restaurant is unable to accommodate a large party. If you don't reserve one of the premium restaurants, you'll receive the same food daily. The front desk staff was unable to answer simple questions. I will not return to this resort or another Paradisus resort. read more

Bad service when you need something peculiar or extra, i.e. no interest in helping out a guest in trouble or making up for inconvenience they caused; unimpressive food; not well managed in general. If you have to wait 2 hrs to get into a room for whatever reason, it means their system is broken. read more

This service at this place is absolutely the worst. I have been going to Cabo San Lucas for over 25 years and never seen such poor pool side service or room service. The restaurants require a reservation and they only turning the tables over every 2 hours. So another words you can go to the restaurant there is a bunch open tables but they are waiting for reservations that may or may not come try to follow that logic. The hotel Zeva is a much better deal and much better service and you will not be disappointed this place was one big disappointment I am just being honest not mean read more

Just got back from a 3 night stay here with my sister and it was perfect! All the staff members that we encountered on this visit were very friendly, respectful, and helpful. The food was much better than I expected from an all inclusive resort. Our waiter Cesar at Gabi restaurant was great and the bartender Julio at the Wet Bar made the best drinks! Also, I have to add that the resort, restrooms, restaurants, and rooms were very clean, which is the first thing I look out for. OMG and the soap in the bathrooms smell amazing!!! I am so happy with our stay at the Paradisus and look forward to going back there next year hopefully. read more

i absolutely loved my stay at Paradisus! this was a little Birthday getaway for my boyfriend and i . the place is beautiful all the servers , workers etc are very polite and attentive of you . The food was great we loved going to Market Grill for breakfast- relaxing by the pool in a cabana was our fav and the beach is just a stairway away- the servers at the pool and beach come up to you and ask if you need any food or drinks . I was surprised by a plate of strawberries and champagne on our way up to the room for my birthday very nice touch ! we also got upgraded to a royal room with its own pool . i will be coming back to this hotel whenever am in Cabo everything about it is just beautiful. They also had a buffet style & Taco making down by the pool area with a Marachi one of the nights we were there. read more

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Room service all hours of the night, poolside snacks and drinks, and amazing views? What would there be to complain about! Everyone we spoke to was amazing, Carlos, the server on the beach this day, recommended us to an amazing place to eat in town. The food was good... could of been spicier but I'm from CA so I'm used to spicy Mexican food, so I assume it's for people who are not as accustomed. We only stayed for two nights but I can't wait to return. read more

Exceptional food and service. This all inclusive resort goes above and beyond to make their guest feel like royalty. The food is really good. Drinks are endless. There are special events every night such as the fire show and circus. As great as the resort is, make sure to take Uber and visit the surrounding sister cities during the daytime. read more

My husband and I had our wedding at Paradisus (Los Cabos) just two weeks ago and it was an incredible experience all around. We chose Paradisus for the following reasons: - All inclusive -Flat and easy to navigate (no hillside stairs) -Swimmable beach -Very clean -We heard the staff, service, and food did not disappoint. We were encouraged to get the "Royal Service" and we were so glad we did! Our room was a swim up room and although we didn't use the pool much off of our room, it was so fun to wake up to each morning. The Royal Service comes with a personal "butler" - our butler Alex was hands down one of the friendliest people we have ever met. He was attentive, patient, available, communicative, kind, and generous. He made my wedding day so FUN and sent beautiful champagne, fruit, and all the fixings down to the room. He helped ensure my dress was steamed and he hand carried it back to my room. He stayed late on our wedding day and even took pictures he shared with us later. We loved Alex! Matt and I didn't make it easy on the hotel, we brought 120 guests from Seattle down to this resort and took over the pool each day. The resort was quiet (late October) yet the staff continually ensured we were taken care of, having a good time, and all of our needs were met. Ariada is their wedding coordinator at the resort and she worked tirelessly with our own wedding planner to make sure all of our guests were booked and attended to. The restaurants at the resort were great. We ate at "La Palalma" the most because we loved the outdoor atmosphere. The buffet for breakfast was delicious and had a huge variety of options. We found the food all around to be delicious (even poolside). Drinks were incredible too. Manny and Tabitha (and two others who's names are escaping me) led activities each day that were so fun. Kenny and David took great care of us poolside (made incredible drinks) and all around the staff was so joyful. There was not one person we passed who did not say hello with a smile. I got a massage one day from Yolanda at the Yhi Spa, and two days in our 10 day visit I got my hair done (Yolanda as well) and all three services were incredible. The Yhi Spa and facility very tranquil, I would recommend to everyone to utilize this. The ONE and only disappointment from the whole week was the "Ocean View" rooms. Many of our guests upgraded from garden view to ocean view rooms (a bit more money) and every guest who upgraded made a comment that they were dissapointed with this room selection. You had to lean most of your body over the balcony to see a sliver of the ocean in the ocean view rooms. It was primarily a "side view" or for some even a "construction view." The rooms themselves were not poor quality, they just should have been labeled something different, and if anything, they should cost less. All of our guests with Ocean Fronts and Garden Views were happy. We are incredibly thankful for Paradisus and the staff who made our wedding week possible. We will absolutely be back. Thank you read more

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This hotel is just OK. It looks good, the pools are sparkling but first of all, a lot of things are closed. This is not advertised on their site but the restaurants on site are not always available and you must make a reservation for everything. I gave 3 starts because the hotel, the view, and the front desk staff were all great. However, it was hands down one of the worst food I have ever tasted in my life. We are 4 people, and nobody could eat their food. It was not just bland, it was disgusting. How can you mess up Guacamole ? Easy! Just a serve a smashed avocado, with nothing else. We were very disappointed with the Capella Italian restaurant, even the pizza was not good! The pool side restaurant is actually the worst of all. The only place we could eat a little was Mole, that is it. The service was very hit or miss. Everything took forever though. Room service can take up to 2 hours, which is ridiculous. Some of the wait staff in restaurants are actually rude, and not very happy to serve you. The resort does not live up to its stars, and a tiny little bit of effort should be made to make the food at least edible. I also want to add that the bathrooms smell like sewage at times. They also had good concierge service to book excursions. The covid protocols were followed to the T and it was very easy taking an antigen tests at the hotel. The beach down from the hotel is great, but again, will not return to the subpar quality of the food. read more

Worst Oceanfront junior suite. Just arrived today. 1. We were given a room w/ one king size bed instead of 2 separate beds as requested, but it was eventually taken care of. 2. I also booked an oceanfront junior suite(Costco travel). My room is on 4F. The "Oceanfront view actually consists of construction, the rooftop of Gabi restaurant, and maybe a 3rd of actual ocean. On top of that, the Balcony wall is made of thick cement instead of glass, so it blocks the existing view. 3. Dirty chairs in room . Very disappointed and I regret booking this resort at all. Have stayed oceanfront room wherever I traveled, this is the worst oveanFRONT view and this is NOT I paid for. read more

Company negotiated complete Buy out of hotel in addition to Hilton next door to support recognition event. Was win win negotiation as Hilton residents were granted full Access to all inclusive amenities of paradisus. They also had larger conference room on island to host the business meeting so most meetings and meals were Hed at this hotel and others just slept at Hilton rooms next door. Food and drinks were good ( not high end quality but good enough). Pool and beach views were excellent. I didn't get to see hotel rooms but was told they were nicely appointed although Not as nice as Hilton. Staff was very very nice to everyone and hotel was able to handle the large group size. Given risks of going off property I would highly recommend going all inclusive route which makes this property so high in my rating for this area in Mexico . read more

Excellent experience all the way around. My wife and I stayed in the Reserve section, Unit 3216. This was an oceanfront room with an incredible view. We received spectacular service from our concierge, Juventino. From the minute we arrived until we left, he was available and eager to help with anything we needed. He made all of our reservations at the restaurants when we checked in. The La Palapa restaurant, Asian and Italian restaurants were excellent. The Mexican restaurant was just okay with me, my wife liked it a lot. Rooms were attended to daily with nightly turn down service too. The experiences at the main pool and reserve pool were excellent. Any time we needed anything somebody was there immediately. The grounds are spotless here, nothing out of place. We were treated excellently throughout our stay. I have stayed many places in Cabo and Puerto Vallarta, but I've never received this level of service. It was an incredible week and we will be back. read more

They have great food and a great venue. Great swimmable beach and polite staff, BUT the bar staff is perverted and racist. I came and sat at the bar with no attention- 2 other groups came and were helped despite VISIBLY coming after me. I have always been a good tipper as well so that is not why they helped me last. On previous days when I wore a little bikini, I would be helped first but when I came the next day and wore a t-shirt, this happens? That is unacceptable. I love Paradisus overall, but this gave me a very bad taste and I will not be returning. read more

Extremely overrated hotel. I can't believe this place is 4 stars. No heated pool, no jacuzzi! Worse yet, the rooms are all old and the bathrooms smells like raw sewage. Food is terrible! And the service is even worse! Do yourself a favor and pay a little bit more for a better hotel! Avoid all hotels run by Melia, they suck! read more

My family of 4 including 2 children just got back from a 4 night stay at the Paradisus Resort in Los Cabos. I cannot say enough great things about this Resort and all the staff members. Every employee was so helpful and really made our stay great. The food was wonderful, rooms and beds were super comfy, and the beach was gorgeous. The water could be a little rough but, the beach is swimmable unlike many other resort beaches in Los Cabos. We will definitely be back for another stay at the Paradisus. read more

This resort is definitely beautiful, I'm giving them 3 stars due to the hit or miss service. For the most part service was great. Their breakfast buffet closed way to early at 10:30am but a accommodating lady told us not to worry they would make us what ever we wanted in the lunch area by the water. We arrive to the lunch area to be told no they would only serve us lunch, my group not wanting to create a scene just ordered lunch. much to our benefit the same accommodating lady (I will assume was a manager) arrived in the lunch area so we approached her she immediately asked if I got my breakfast I said no she then made the server get what we wanted it went sour from this point the manager left the server complained to the bar tender the bartender started giving us the look of death I even walked by and told her to smile. I was not impressed with service I could pay half the price and be provided with better service at the Riu Palace. If you do go to this resort I recommend going to the royal service area for everything the food and service was better on this side! Can't forget about horrible wait times ... read more

Beautiful resort and area. The resort must be mismanaged because their staff is overworked many working doubles, and have a high turnover. This leads to very poor service. 3 years ago it was fantastic. It's really unfortunate due to the physical property and location. read more

I stayed here last week. The hotel was very beautiful but the food, drinks, and service was terrible. The food was so bad I can't describe it. I would've rather slept at mcdonalds for a week just so I couldve eaten there. I dont even like mcdonalds. The drinks had no alcohol at all. When at restaurants waiters never come by or check on you. At the bars you must wait hours to order your drinks. You have to literally assault someone to get there attention to order anything. read more

I had a really good time at this resort. At the bottom I will write why I gave the resort 4 stars instead of 5. Here are some of the great qualities: 1) I felt the staff were really friendly and accommodating. 2) the food was really good. I recommend eating at Mole restaurant. 3) The resort was really clean and well maintained with a really comfortable atmosphere. 4) the shows and entertainment were really good. We saw a Gatsby Show, an 80's rock band, A Michael Jackson theme show, and an acoustic guitar band. 5) they offer a whole slew of daily activity. In the mornings I took the yoga class. My wife regularly takes yoga (this was my first yoga class) and she reported that the instructor was probably the best instructor she has ever had. The cons: 1) the beach is really not a beach. The waves were too rough. You really can't play beach volleyball. Not much of a beach experience. 2) the "beach view" we requested was more of a partial view which required you to lean out and look to the left. read more

I can't explain how great this place is. I've been to 5 All-Inclusive resorts in Cabo, Cancun, PV, and this one takes the cake as the best one so far. We paid a bit more for their Royal Service and we thought it was worth it just by the access to La Palapa restaurant which is exclusive for royal service guest only. The best restaurant at the resort is the Gastro Bar. For royal service guests, you get a complimentary 4 course meal. With an additional $45 USD per person, you get the full 7 course that's amazing. We originally opted for the free 4 course, but immediately upgraded it after we tried their first course. I've been to Michelin Star restaurants all over the states and Europe, but this was one of the best I've tried. It was a huge surprise. For non royal service guests, I think you can purchase the 7 course for $90 USD. I think it's totally worth it (but keep in mind that this is the only restaurant that doesn't include free drinks with your all-inclusive). We also did the baby turtle release through the resort and it was just an amazing experience. To add, the service around the resort was impeccable. I'd highly recommend this resort. read more

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I don't even know where to begin! Melia brand knows what they're doing! I've been to many all inclusive resorts and Paradisus was superb!!!! I mean truly incredible! The service was like no other, they cater to any want or need that you may have. Not only was the service phenomenal, the resort was beautiful. They really take a special effort to keep the place clean and orderly. The pictures are exactly how the resort is in person. We had the most amazing service from Alexis our butler. He truly made the trip even more special then we could ever imagine. On top of that, we had access to the Royal Services restaurant called La Pallapa. When I say this is 5 star dining it's an understatement. You can order lobster, filet, oyster, scallops...the list goes on. Worth every single penny. We will definitely be back to Cabo and certainly will try another Melia resort! read more

Release of claims. One person of our group fell exiting one of the restaurants entrance door, where no markings warned about a step, as soon as you walk out of the door. Staff assisted us towards their in house doctor, who referred us to the local hospital. They refused to help pay for the transportation and all they wanted was to have us immediately sign this form. In which we refused. read more

Paradisus Los Cabos - Release of claims - Hotels Near Me - Los Cabos, BCS

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This was a disappointment. Food was horrible and service was mediocre. I will not return nor recommend!!!!

Decided to visit an all inclusive resort in Cabo, Mexico with my family to celebrate my 30th birthday. I waited until after my final exams were completed for graduate school, and off I went to visit paradise for the first time. I opted for the base level access (black bracelet worn 24/7 at the resort), and my experience was overall worthwhile. The staff were incredibly friendly and extremely welcoming and helpful. The were a variety of restaurants to eat at, from the Naos Market Grill (American food, buffet style), Mole (Mexican), Gabi Beach Bar (tapas and entrees made to order), Iban (Japanese), La Palapa (upscale eatery), to the select restaurant at the main entrance to the resort (forgot the name), which was not included in the base level access pass. The room service was open 24 hours a day, which made my 11:30 p.m. spaghetti craving all that more sweet and delicious. There was a freshly stocked mini bar and fridge daily with plenty selections to appease all, including Nespresso pods and hot tea as well. The nightly turn down service was perfect accompanied with chocolates on your pillow and slippers with a robe at the foot of the bed. The A/C blasted cold air and the heat kicked in nicely (even though I did not need to use it). The double showers were fun and the pool area with cabanas and cocoons were clean and usable. The swim up "wet bar" was also an awesome place to enjoy margaritas while cooling off in the water. The views were beautiful but the food was about average, a little better in La Palapa than all the rest. Overall, a good spot for an all inclusive resort stay if you are looking to relax and unwind. 20 minute bus ride into San Jose Del Cabo or Cabo San Lucas (opposite directions), and only $2 USD each way per person (beats a $30-40 taxi ride each way). read more

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A solid 3.5 stars! My family spent a week here after Thanksgiving. The weather was very pleasant - about 80 degrees during the day and mid-60s in the evening. Pros: 1. The staff was super friendly. 2. Clean and comfortable room. 3. About 6-7 restaurants onsite, so plenty to choose from. 4. Kids Zone hours were from 9:30am - 11:00pm. 5. They had an app so we could make reservations and request services using the app. 6. Beach access from the resort. Cons: 1. No hot tub anywhere! This is the first hotel/resort we stayed that didn't have one. 2. Only one pool for the general public. There were kids in the pool which was nice for us because we had our kids with us, but for those who are looking for a quiet poolside afternoon, this isn't ideal. 3. Food was average but better than I originally thought for an all-inclusive. Beautiful presentation. 4. The resort was relatively small and it was located on the main, busy road. You couldn't walk anywhere. Had to take the taxi even to get to the grocery store or do any kind of shopping. What got us upset most was that we made reservations on their app at Mole, our favorite restaurant onsite. We were looking forward to having our last dinner here before headed home the next morning. When we showed up, the restaurant was closed. We walked down to Market Grill. That too was closed. Naos, the restaurant next to it, was closed!! The only restaurant opened that evening was Bana which we ate at 2x already. No advance notice. Nothing! When we asked the staff, we were told that it was Mexican night so we could go get buffet style dining by the pool. Seriously?! Overall, our experience was pleasant and relaxing. We came on a quiet week, very quiet week. We did not need to wait in line. There were moments when we were the only ones in the pool (a little too quiet). Kudos to the friendly staff! read more

Restaurants and food was awsome. Pool area is like a concrete jungle. There are also biting bugs around the pool area. rooms are nice.