These guys are great people! After months of headaches with my trailer at other shops, I finally…read morebrought it to Kro-Built and couldn't be happier. They quickly and efficiently installed a brand-new leaf spring axle, put on the correct size brakes with the proper weight-rated axle, and removed the old undersized, welded-on setup that had been giving me nothing but trouble. The whole process was done fairly, professionally, and with no wasted time. I had some follow up questions/issues and they gladly took me, took care of me, and address all my concerns! It's such a relief to have found them. I highly recommend Kro-Built for anyone looking for honest, skilled, and reliable trailer repair or upgrades!

What a great group of dudes. I stopped at Kro-Built with a problem with my trailer's wheel…read morebearing/dust cover and although they were booked out for the next three weeks they paused what they were doing to help us out in a pinch. Every step of the way the dudes were super cool and friendly. They got us back on the road in 90 mins and gave us a good deal on the work. At the end they asked me to drop them a review and because they were so cool to us I had to hop on here and spread the word. Thanks dudes you rocked.

Very pleased with the work done on my F150. Everyone I interacted with was professional and polite…read more The whole process was as easy as it could be dealing with insurance companies and the stress of getting it all done. I'm very thankful they loaned me a nice capable car that really made the entire situation so much easier to deal with. My truck was detailed when I picked it up and it looked fantastic. There was a small misunderstanding about a charge that was cleared up quickly and to my satisfaction. Nice local business and I'm glad I chose them.

To start with I made an appointment for a slide adjustment and a vent cover on the roof ... this…read moretook 5 days! The slide adjustment was not even 'properly adjusted' ... the work order said 'tightened loose bracket' ... on our next trip the slide was still uneven .. 21 inch front, 17 inch in rear - Arg!! I then googled and found the adjustment procedure online which involves identifying and loosening the slave motor, adjusting the slide by hand then re-tightening the motor ... this was not done, but I was charged over $300 for a fix? In the end I had a bill for over $1000 and apart from a roof vent and new windshield wipers ... it's the same as when I took it in. Cannot recommend this establishment.

I have been a customer of Custom Truck Accessories several times, each time is was a very rewarding…read moreexperience! The team there installed a roof rack on top of my Leer Cap, they did excellent job. Separately I came in cause my Leer Cap door was not locking or unlocking w my key fob, the team quickly diagnosed and fixed it at no cost! Love this place!

Had a hitch put on our Corolla for a bike rack. Everything went well. Customer service was great…read more Hitch looks very good.

You don't have to swing hard to hit a home run. If you got the timing, it'll go. --US Navy wounded…read moreVeteran Yogi Berra, one of the greatest catchers in baseball history and a 13-time World Series champion, a 3-time MVP, and a Hall of Famer, who as a child started in American Legion Baseball. I so love it when a business does everything so well that I'm able to write a glowing 5-star review. I am updating my previous review because Off Road Warehouse management publicly responded here positively. So we gave them another chance. I didn't want any special treatment from this business because of my previous Yelp review. So, I waited awhile, then we went back, picked out items, presented them for payment, showed my Veteran's ID, and this time received their advertised Military / Veterans Discount. The measure of good customer service is rectifying issues to the customers satisfaction. Businesses that develop and maintain a customer service mindset are able to learn from mistakes. Off Road Warehouse management acknowledged and accepted their previous mistake and avoided blaming me the customer. It analyzed honestly and objectively what went wrong. It implemented corrective actions. It actively sought to make and keep me and my family members as customers. Staff answered all our questions and provided adequate and alacritous service Selection was adequate for the type of store it is Organized Clean Disabled-friendly Family-friendly No one here offered to commit fraud to reward us, pay us or compensate us for posting 5 star reviews of this business. Blessed are those who provide good customer service. Good customer service, which we got here, is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become customers and then repeat customers. I rate 'em 3 stars. According to Yelp ratings' definitions, that's "Ok". That to me is an acceptable rating of something that does day in and day out what it is there to do. It's NOT a negative review because doing day in and day out what it is there to do is NOT an easy thing to accomplish. I added a fourth review star for their finally complying with their boast of having a Military / Veterans Discount. I added the fifth review star because their management provided good customer service when they publicly addressed and corrected the previous issue that led to my first not-so-glowing review. The essence of good customer service is forming a relationship with customers - a relationship that a customer feels that she or he would like to continue. I'll be back. For my Customer Rule is: Always patronize again a business that has treated you okay AND supports Veterans and Active Duty with a publicly disclosed daily Military and Veterans Discount. P.S. Don't message me because in spite of several complaints to yelp, for years now I am unable to open up any messages in yelp to me :-(

ORW is fine, but they really need to work on their stock levels. It's nice to be able to order some…read morestuff local for pickup but you are waiting a week or so for 90% of what they offer, and the problem with that is that I can overnight things from Amazon for the same price or maybe less.. But man the last time we went in, the guy at the counter was so pissy and grouchy that I don't think I can even bring myself to going back, I'll hit up Summit or Amazon..

Long overdue review! After six months with no auto defects, I think I can give a proper review on…read morethe services received at A1! Long story short, I had a bumper which was damaged and required a replacement. However, I would find out that the auto repair that I went to before A1 was trying to have me have my car "totaled" as they deemed the damages too great to repair, despite it was only the bumper being damaged. Desperate to save my car, I ran around town looking for a repair shop willing to replace my bumper and not have my car totaled. I found Dena Greenlee with A1 and after listening to my story she told me to come by. She listened attently to the issues and had the repair technicians assessed my photos. A rough price was quoted and there was an arrangement to have my car picked up and towed over. Before Christmas (roughly 3 weeks in all), I got my car back! I can't say how thankful I am to A1! Having to go through a car accident is very traumatic, so do go through your insurance and coordinate with them about what are your best options. See if you can come by to have your vehicle serviced at A1 and hopefully have your car fixed!

Although the customer service was great I was bummed it took a little longer than expected for my…read morevehicle to be finished. Once I received the call to pick up my vehicle I noticed the back up sensors were not programmed like they should have but I will add that the bumper they repaired and paint job was top notch.

My friends and I had an AMAZING experience renting with Western RV. We needed an RV last minute…read more(the day of) Burning Man because another rental had fallen through. Matt, from Western Skies RV went out of his way to hook us up with a great RV and he even made sure to expedite everything so we could pick it up immediately. The Rv came stocked with everything we needed... bedding, pillows, cookware, dishes, paper towels, soap... Western RV goes above and beyond to make the RV luxe and cozy. The great service didn't end when we drove off... Matt gave us his cell for any issues. We proceeded to text him with every question that came up and he answered promptly. It was like we got 24hr concierge service included in the rental. When we dropped the RV off Ron met us after hours to accommodate a 4am return!! I cannot recommend this company enough, it feels like they actually care about you and your experience. You can't go wrong here. Take it from someone who made the wrong rental choice first and then was saved by this company : )

We had the best experience buying our new Opus 17 here. Mark Malcom was so helpful, showing us all…read moresorts or rvs until we decided exactly what we wanted. When we came up to pick it up he even got us a place to stay at the Atlantis. Scott in finance made everything very easy and explained all our options well. Justin was who did our walk around, and he was excellent at knowing all the little nuances of our rv. Super nice kid! We even got to meet the owner Austin and talk about snowboarding. All around a great experience with some really nice people. We love our new rv and couldn't recommend these people more!

I had a great experience buying a dump trailer from Utility Trailer Sales. This happened after a…read morevery bad experience with Big Tex Reno. In stark contrast to them, Kassidy was efficient, knowledgeable, honest and helpful every step of the way. I'll be going back to them for future trailer needs!

This is the only place I will go to buy trailers or parts. Also the only place I will have my…read moretrailers repaired.

I took my car hauler to them for wiring and winch install. They went above and beyond my…read moreexpectations. I highly recommend this business. I will say I paid more than I thought would be the cost but all else being equal they were great

August 2024 we had major sway damage to our 26 foot travel trailer, bent axles, flattened leaf…read moresprings, destroyed hub and brakes. 300 miles from home. Ruben and his crew, upon hearing our story inspected our trailer, and the next day had parts replaced and us on our way. Talk about customer service!