Family owned and excellent customer service. When you need a screw, you can get just one!…read moreHelpful staff as and great seasonal selections.

The staff makes this store. They are so very helpful. Their opinions on paint colors...manager…read moreshould maybe be a decorator instead. And they are willing to order anything in the ACE catalog they don't have in store. Their new store is small. It's not very handicap accessible. And no power doors. The old store was definitely better for the shopper. But the staff!!!

Just wanted to give a shoutout regarding Allison in Customer Service in Orland Park. I was having a…read moreproblem with a purchase and one quick phone call to Allison and she took care of it for me. I know most people only send reviews when they are unhappy so I thought I'd sent one because I was happy! Thanks Allison and Lowes!

Waiting for any type of help is nearly impossible. And when it finally arrives, it's met with an…read moreattitude. I hate spending my money here but it's close to home.

My earliest memory of Menards is of an old boss of mine complaining about them. So, I avoided…read moreshopping here for the next 20+ years of my life. But I needed lumber for a small home project and Lowe's and Home Depot aren't really enjoyable for me either. Truth be told, I hate most large home stores and prefer neighborhood hardware stores like Ace. But with no Ace or lumberyards close by, I'm stuck with these places. This Menards is actually pretty nice. Its huge size isn't a detriment, because I can usually find what I need here more easily than at Lowe's for some reason. The people who have helped me out have been really nice too. This Menards sells furniture, seasonal stuff, even packaged food items. Their service departments, like cabinetry for example, are much easier to find than at Lowe's. My favorite thing about this store is they have a discount lumber section with odds, ends, stuff with big knots, stuff that was cut or milled a little wrong, etc. It's priced starting at like 99 cents a board and if you're just building something like a workbench you don't need perfect lumber. They had a pretty nice sale recently and I got a bunch of carpentry tools at a good price. The store is clean and well organized. I'll keep coming back.

I rarely leave negative reviews, but my experience with Menards has been one of the most…read moredisappointing customer service experiences I've ever had. I purchased a nearly $3,000 Maytag refrigerator from the Tinley Park Menards and also purchased the water line that I was told was required for installation. When the delivery contractor arrived, he told me the Menards water line was not needed and refused to complete the installation unless I purchased another water line directly from him for $20 cash. Feeling I had no choice, I paid him. Later, I discovered the Menards water line I purchased was never installed. When I returned to the store to request a refund, I was told by management that if the Menards water line wasn't installed, it could void my refrigerator warranty. The delivery person then claimed he had installed it, even though I was standing in the store with the unused water line I was trying to return. The installer even sent photos to support his claim, but those photos did not show that the water line purchased from Menards had actually been installed. Only after my husband informed the manager that our home's security cameras recorded the entire installation and conversation did the manager acknowledge there had been "confusion." Instead of correcting the problem, I was told I would have to hire and pay another company to complete the installation properly. The Supposed GM at store level stood behind the lie . To make matters worse, this all came after a troubling experience at the Homer Glen Menards while trying to purchase this same refrigerator. As a longtime Menards Contractor Account customer and business owner who has spent hundreds of thousands of dollars with the company, I expected professionalism, honesty, and accountability. I am extremely disappointed by the lack of communication, the conflicting information, and the refusal to stand behind the installation service I paid for. I have asked Menards' Executive Office to investigate this matter, including the actions of the delivery contractor and the handling of my complaint by store management. I hope no other customer has to go through this experience.

They have bare minimum of selections. No matter what you're looking for it has only a few options…read moreof it. The website and app have more on it than the store does- generally a good mix but not here. Everyone is online only. The aisles and main walkway in front of aisles have stairs or displays blocking everything and it seems so clustered and no set up. I have only encountered friendly employees which is a plus. There comes a time where you have so many employees standing around yet self check out at the worst type of store for that. No point in that. But there comes a time when I'm looking at everything in the aisle and employees ask me 3-4x if I need help and keep walking by like I'm shoplifting and they're babysitting me... Speaking of- we couldn't feel/ look at the wire we were looking for because it was all chained up with anti theft locks. We didn't bother to ask for assistance because it was so expensive here. My bf wanted to get it elsewhere since we will also have to go elsewhere since they had zero closet brackets that work with a rod... We usually enjoy the Halloween and Christmas decorations up seasonally here. There was a water spill in the main aisle walk way leaving greenhouse back into store that never got cleaned up and had a sign saying be careful for an hour and still there when we left. Bathrooms are clean. Parking lot is big enough. Some handicap parking spots. The greenhouse did have a lot of options with employees available to assist. The indoor plants section was very very tight and small and you cannot push a cart around there unless you're walking straight back to the greenhouse. We watching multiple people bring dogs with to the greenhouse on leashes and also watched them pee right on the ferns sitting on the ground so that's great....

this is your typical Home Depot location. Nothing exceptional. I found what I needed on my own but…read moredidn't have any employees offer to help me which is usually the case at more stores. Store & bathroom were clean. This spot had a good amount of parking.

Luke in blinds at the 7300 W 159th St, Orland Park Home Depot is amazing. He is super smart, double…read morechecks everything, presents all of the options, and took his time to listen to me (his customer). FYI -I am definitely a tough customer, in that, I will always double check everything. What was cool is when I would double check... Luke, had already had everything done and done correctly. There are a lot of details to know when it comes to ordering roller blinds. I am grateful for Luke! If you want roller blinds, Luke is soooo good and helpful, it's worth it to travel to Orland Park and have Luke help you!!! Hope this helps

DO NOT ORDER TOOLS FOR ONLINE PICK UP! Every single time I have ordered tools (yes they have them…read moreIn stock on the app I shouldn't have to call and have a person double check) they cancel the order without even trying to call for a solution and then I'm out of that money for 5 days!!! Sometimes you need that tool that day so you order it. Very unprofessional!

Shame on Ace for mistreating and not helping out a young woman who got a flat today outside in the…read moreparking lot today. My brother, the Good Samaritan he has always been shared what happened. So I went to ace hardware to pick up pool stuff. I get there and see this gentleman helping a young lady with her flat tire. So me being Me I said you need help and he said no I should be okay. I got what I needed and came back out. He was still working on changing her tire. So I started helping him. We got the tire off and the car falls to the floor because those cheapy Jacks the car companies give you are garbage. So Brian the guy originally trying to help goes into ACE and asks if we can borrow those hydraulic Jack's for 5 min. Just to lift the car and put the tire on. They told him NO. Mind you this young lady went into AcE and asked if they could make a call or help her with the tire and they told her no too. So I go into the store and said do you sell car Jack's. He said yes and pointed me and told me which one I wanted. I told him and we went to the register and the worker said. Fyi the manager is on my ear piece telling me you can't return this. I told him don't worry I will never shop here again. Take a wild guess the color of the young lady skin was that just needed to get home after working at Walmart. Spent 100 bucks but got that young lady home. She was thankful and apologetic. Had tears in her eyes. Even said I get paid on the 21st and will send you the money. I Said no, I hope you realize the lord put this gentleman and me in your life to make sure you got.back home safe. We will never shop at ACE. Time for some diversity training at the ACE store.

Extremely friendly store always have a great experience . For people worried about Masks they take…read moreit seriously wouldn't let me shop without one .. then even offered to bring me my items I wanted to purchase outside .. I refused as my stubbornness isn't there issue but kudos to them !

Five stars is not enough! Multiple each star by ten and you'll have a more accurate number! These…read moreguys are great, they stayed open late for me, and helped me a second time with no extra charge. I have to admit - I'm a cranky, impatient, nightmare of a customer who's sometimes half out of his mind with stress and yelling, but the Computer Greeks have responded with nothing but patience and kindness. True professionals with exceptional customer service skills on top of their computer expertise. Forget Geek Squad or anyone else out there. If you have a computer problem, Computer Greeks is the place to go. They've earned me as a permanent and repeat customer because of their patience, expertise, and kindness. Great job, guys!

I have bought a laptop and desktop from Computer Greeks. I have also brought my computer in for…read moreinfected check up. Each time they have been so helpful and took the time to explain the problem to me without making me feel like a dummy. I would recommend this place to anyone who wanted to update their computer or get advice on their current one. Thanks guys!