Poor customer service. Well actually no service. Will not be coming back. The donuts are not made daily per the staff member. It's frozen. I asked if their were any other flavors in the back because there wasn't many left and was told that we get them frozen and haven't received a shipment yet. Don't waste your time going there read more

Really good donuts, they are flaky and almost like they use croissant dough and shape into donuts then they add fun toppings. They are also HUGE Coffee is basic starbucks quality. Just come here for donuts and thats it. Place also seems to be really understaffed because every time I come its only one person working. read more

The donuts and drinks are great but the breakfast food could use some work. I got the avocado toast, it was so hard to bite into I couldn't even finish it. The acai bowl was so hard it seemed like it was made days before and frozen; it took a while for it to thaw to be able to enjoy it. The girls at the front counter were not the friendliest...one girl even said "Are you done?" while we were still ordering our food. The only person that seemed like they enjoyed their job there was the lady who brought us our food--she had such great manners and was nice. read more

Absolutely terrible service. Waited over 30 minutes for our iced lattes, I'm actively still waiting. We asked to just cancel them at this point and get a refund and now they are saying we have to wait for the manager ("we can't do that") who is not onsite and they are not willing to call (because he "doesn't answer his phone") or help with anything ("we don't know when he will be here"). People who came after us got their coffees/lattes and the employee making the coffee couldn't prioritize our lattes. There is another patron who is having the same issue and getting the same response. The employees look miserable, don't make eye contact, and barely communicate in a way that is understandable. Terrible experience. read more

Finally tried this place today and I'm very glad I did. The single origin coffee did not let down. I like a dark roast and it was indeed that. I had their breakfast tacos with bacon which was very tasty as well. Gonna grab 12 mixed donuts for the ride back to Dallas. Will be back. read more

Awesome place! Fresh homemade donuts! Such a treat! The location is open with a fresh airy vibe. Feels welcoming and relaxing read more

Parlor Doughnuts - Parlor Donuts front door - Donuts Near Me - Nassau Bay, Texas

I normally order delivery during the week. Delivery takes an hour or so but I don't mind it. All donuts I've had have been amazing. Coconut cream filled mini is a must have for me. Everything looks over the top sweet but they're actually not! They're just right for me and I order parlor at least once a week. read more

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Delicious donuts. The store was very nice, could be cleaner- a table was dirty and napkins on the floor. I will still come back to try other flavors. read more

Parlor Doughnuts - Sandy Beach, Maple Bacon, Strawberry Shortcake and Coconut Cream Filled - Donuts Near Me - Nassau Bay, Texas

The last time it was a great experience. This time not great and will not be coming back. No gluten-free bread. Food serviced cold. Ask for fork and vs customer oriented service to get fork the server pointed to forks that were only 10 feet away. read more

Food is amazing!!! We love the ambience and the good. The croissant sandwich is literally out of this world!!!

Atmosphere is nice but definitely overpriced for what it is. I wouldn't market these as donuts either- the consistency is more like a croissant. I got the French toast donut and it was light and fluffy. Not bad. The chorizo tacos were NOT it. The tortillas were stale and there was barely any chorizo. I also got an iced lavender latte with oat milk and it was mediocre. The staff and service did make up for it. They were slammed, but stayed cheerful. Overall, this is one and done for me. read more

For donut enthusiasts, this place is a must try. It leans more towards the pricier side of donuts in Houston, but you do get what you pay for. The different styles and flavors are fantastic. I haven't tried a single donut from here that I didn't like. Good atmosphere, and the placement right near nasa is decent, it's not difficult to get in. Service is great, everything ready when you get there. I never had any crazy wait times or long lines to sit through. Fantastic, would recommend. read more

I only gave it 2 stars because the quality of the coffee and donuts is good. The problem is you might never get one. Service is terrible and won't even acknowledge you if you aren't a DoorDash or UberEats driver. I only go here if I have a LOT of time. Floors are also sticky everywhere read more

So good! Bacon egg and cheese croissant, peanut butter doughnut, maple bacon doughnut, campfire doughnut. read more

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These donuts are so good! I have to go back and get some for my family to try! I know the kids will love them

The donuts are literally heaven!! They are so fluffy and soft. Both donuts I tried are really good but my fav was the cookies and cream! The customer service is a 10/10 and everyone was super friendly! You should check it out! read more

Parlor Doughnuts - Cookies & cream donut and a strawberry shortcake donut - Donuts Near Me - Nassau Bay, Texas

This place was such a let down. Imagine hard croissants with messy toppings and that's what this place is. Nothing tasted fresh from the cabinet we did order a sausage biscuit and that was definitely the best thing we got. Service was ok it was empty and they didn't have any silverware out so they had to search for it. The word donut is very misleading if you're expecting like a voodoo vibe this ain't it. It's a skip from me read more

These donuts were so delicious. Not like any regular old donuts. The flavors and texture were just amazing. More like a croissant texture than a donut. read more

Clean and inviting atmosphere! Very welcoming staff and quick service as well! All the tables were clean, and so were the floors. Everyone was very polite in the shop as well. read more

Parlor Doughnuts - Black drip coffee and the honey glazed donut were amazing! - Donuts Near Me - Nassau Bay, Texas

Their donuts are works of art. I tried the keto pumpkin spice and it was probably the best keto donut i have ever had! Its a pretty cool place. Not cheap but worth it as a treat. read more

We originally came just before opening staring longingly at the windows of the delicious layered donuts to come and were finally able to come back and try again and they were definitely worth the wait! We had the Lemon Bar (mom) and the Turtle Cheesecake (myself). I did not share and I didn't ask mom too either. However, she ooohed and yummed over her selection while I relished every bite of mine, tearing it apart and eating it like a little kid. I was in heaven. My only complaint is they are not fat/calorie/sugar/guilt free so I could have a dozen... or more. The ambiance was also clever, unexpected, and inviting. I feel like if this was 20 years ago I totally could have overtaken a corner booth with some coffee and a few donuts studying for exams. A nice touch includes the ability to charge your devices so everyone is happy! I would have given an additional star; however, there were still 3 hours until closing and the staff were already turning the chairs over the tables as if they were closing. This made me feel rushed to leave and no longer welcomed. Overall though, very nice visit and I shall return to try more fantastic treats!! read more

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Doughnuts where delicious. Granddaughters approved the chocolate chocolate and the churro ones. And the minis disappeared faster than I could grab one. read more

Watch out Voodoo, Bye Bye Shipleys, Parlor Cronuts is where it's at, AMAZING! If you haven't had a cronut, it's a donut made with croissant dough! Our office tried double chocolate, coconut cream, strawberry shortcake, maple pecan, churro, raspberry pistacio and blueberry, all FANTASTIC! The croissant dough is buttery, flaky, super legit! Sooooo much better than regular donuts. Don't waste your time and tastebuds on Shipleys or Dunkin, so blah! They also have amazing coffee and breakfast sammies too! DO YOURSELF A FAVOR AND GIVE PARLOR A TRY!!!!! read more

LOVE LOVE LOVE these donuts. I'm a huge donut fan and these hit the spot. Almost like a cross between a donut and a croissant. Super soft and fluffy and the flavors were oh so good. Strawberry shortcake was the group favorite. I will for sure be back. read more

Parlor Doughnuts - Donuts Near Me - Nassau Bay, Texas

The staff was so kind and friendly! They made us fresh doughnuts at the end of the day. Everything was delicious! Steven was so kind and welcoming. Will definitely be back again! read more

First time trying parlor , doughnuts and coffee are amazing also the service is great the little mexican girl is so cute i will be back !!!

I would give 4.5 stars because my expectations were not really met by the website. I ordered 30 minutes ahead online through Google for pickup - 6 donuts and one dog donut. When I arrived, the order was never taken off the machine by the staff and they said the dog donuts never show up on online orders anyway. However, the staff were quick to fill the order, so not a real problem with the store - just seemed to be the Google app ordering process. Also, very pricey if you are thinking this a quick in & out donut store like Shipley's to take the kids before school. That being said - this is a culinary experience and the food is freaking amazing! I think it is Totally worth making a trip for this special gastric experience and I'm so glad we have one south of Houston now. The dough is a cross between a light croissant and light cake with fillings that are fresh and amazing and they are really big, so I think they are worth the money. The store was very clean and the staff was very nice and customer friendly. They have specialty coffees, upscale avocado toast and blinged out breakfast sandwiches, so there are salty and sweet delights for everyone in the family to be satisfied. Great place for brunch or breakfast for dinner. I took them home and we paired them with amazing craft beers for a fantastic dessert experience! The dog loved her treat too :-) read more

They were good, but extremely overpriced. And some of them had a slight burn taste on some of the edges. And when I say extremely overpriced $40 for a dozen. read more

Can't really comment on the doughnuts. They looked really great in the case, but I never got one. My family had limited time to stop in and get a box of doughnuts to go. There were 6-8 other customers in the shop and 6+ staff. In 15 minutes I didn't even have a chance to make an order. None of the Customers in front of me had big orders. Nothing required cooking (just doughnuts from the case). My observations: 1) When Customers walk in to Parlor, there's nothing to direct them. Order doughnuts HERE. Order coffee HERE. Good restaurants/coffee shops make it simple for both customers and staff (Starbucks/Chipotle/Torchy's/etc.). Big signs explain the menu while you get in a well marked line Even a few hand written signs (marker on copy paper taped up - CHEAP) would make things alot better. If the staff isa creative bunch...give them free reign to make the signs awesome/decorative. 2) While the lack of structure makes the place slow and chaotic (even with a handful of Customers), that could easily be overcome with crisp direction and supervision. If Parlor hired one Shift Leader from Chick-Fil-A across the parking lot (and gave them autonomy to make decisiosn) Parlor would be sorted out in a couple days. Doughnuts look great. I'll be trying again when I have more time and will update! read more

I got a pumpkin chai donut and it was amazing !!! The inside is very spacious and clean with cute decor. You order from the counter, but the employees are very attentive and have great recommendations for a new-goer like myself ! read more

Literally out of Doughnuts, long long long line. Not enough people working, doughnut seemed undercooked and the Mayan mocha was so sweet I couldn't even drink it. I'll try again in a few months. Maybe it's just because they are new, I wasn't impressed. read more

My new favorite donut shop! All the ones I tried were great but my favorite was the coconut cream filled. The staff are friendly and helpful. I didn't try the coffee but looking around they looked creamy! read more

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The workers were very helpful and nice! But, unfortunately, if you're looking for a good vegan desert/donut, this isn't the place. I specifically went here because we saw they had vegan options and their pictures look delicious. Unfortunately the vegan donuts are totally different than the ones in the photos. (I had expected just a vegan version of those in the pictures.) You can order any of the flavors vegan, but what it is is a not-so-great small vegan donut with a flavored glaze. I feel bad saying that, but just want other vegan-food-seekers know what to expect. read more

Tasty donuts. Fantastic breakfast tacos. Friendly staff that provide great service. Great place to sit and enjoy a morning coffee and some sweet treats. Love the vibe. read more

Donuts are good, but customer service is not. As I've seen mentioned in other reviews, you walk in and no one addresses you. You just stand there. I had to ask where I'm supposed to order. One employee couldn't hear me with her air pod in her ear. When there are people in front of you, even if their orders are simple, it's going to take a long time when all they're doing is putting donuts in a box. This makes for a disappointing experience when you consider the premium price you're paying for Parlor's product. As another review said, hire a shift leader from CFA across the street to improve the workflow and customer service here! read more

A coworker brought a box of these to share. These are sort of a cross between a cruller and a croissant. One bite and I was hooked. Hands down the best donut I've ever had. I brought two home to share with my wife and son. They said the same thing. Nommmmmmmmm. read more

Omg... the breakfast sandwich is so delicious. Had the bacon,egg, and cheese on a buiscut, and it was so yummy I could have had 2 with the Mayan mocha superb! The donuts are so delicious as well, and the variety is outstanding. The staff is friendly. The only thing that is a fix and to say the organization of the line is not so good. Was in line for a minute them when they finally got back they skipped me. But the food and drink made up for it. read more

Saw an open sign around 2 pm on Monday after Beryl settled down. The sweet family of workers let me in and told me I could purchase day old quickly or they would small batch dip a custom order. I told them it was my brother's birthday and I was looking for something sweet since nothing was open due to the hurricane. They gave me a lot of favorites, brewed up dirty chai tea, and I'm very impressed! The line grew quickly and they continued to feed hungry customers despite a skeleton staff, drip coffee not working, wet floors from the storm, and slow computers. All with hard working attitudes and smiles! I'll be back for sure! read more

This was the BEST doughnut i've ever had. so light but flavor from the glaze was SOOO moist 10/10 would recommend

Super friendly staff, and nice ambiance. So many options, hard to know where to begin. The tonight's are more like a cronut, layered and flakey. Highly recommend! read more