Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

Our experience with Good Life Property Management was defined by delayed repairs, canceled…read moremaintenance requests, poor communication, and an exhausting amount of effort required simply to get serious problems addressed. We first reported rat activity outside the property in May 2026. Good Life canceled that request as "Not maintenance issue." A second rodent request was also canceled. By July, we had specifically reported holes around the rear deck and asked whether conditions at the property were contributing to the problem. On July 31, a rat ran through our kitchen, and the pest-control technician found evidence of rodent activity in multiple kitchen areas. Good Life acknowledged that the owner is typically responsible for structural conditions allowing pests to enter. It also told us that it had received a report from Thrasher Pest Control and that the owner was reviewing it. Nevertheless, the response continued to focus primarily on trapping and monitoring while permanent exclusion work remained unresolved. Good Life later admitted that Thrasher had advised it that entry points needed to be accessed and sealed beneath the rear deck. When our dishwasher was eventually removed for repair, we discovered extensive apparent rodent droppings and debris concealed underneath it. We photographed the condition. The air-conditioning experience was similarly unacceptable. We submitted the repair request on July 22 during significant summer heat and reported indoor temperatures exceeding 85 degrees. The system was not repaired until September 3--43 elapsed days later. We purchased a window air conditioner and fans because the provided system remained unusable. This was not a matter of submitting a request and allowing management a reasonable opportunity to respond. We repeatedly had to send emails, seek updates, contact vendors ourselves, preserve records, and challenge inconsistent explanations before meaningful progress occurred. A Regional Manager eventually apologized for the "frustrating timeline," but an apology after months of preventable disruption does not restore the sleep, comfort, time, and peaceful use of the home that we lost. Good Life markets itself as providing proactive maintenance, attentive tenant communication, and stress-free property management. Our documented experience was the opposite. Based on how it handled serious rodent-entry conditions, a prolonged A/C outage, appliance problems, and communication throughout the process, we cannot recommend Good Life to either tenants or property owners.

Trying to find an apartment is hard. Trying to find an apartment 1200 miles away is pretty much…read moreimpossible. Lucky for me I found Faydra. She was so friendly and helpful. Always quick to return a phone call and answer any questions. I've never written a review. I am so satisfied with westbound I felt it was necessary.

Awesome. They take care of business...If you are renting a property from WCR, then you are lucky…read more The property manager is on point and makes sure the tenants are taken care of. She acts professionally and has a great personality to go along with it. If you are lucky enough to deal with them, then stick with them. It is rare that a property manager is this good with their tenants.

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

Ocean Beach Park Units…read more Beautiful Location, Excellent Management -- But Long-Standing Safety and Maintenance Issues Need Addressing We've been coming to this unit at Ocean Beach for 5-6 years, and there is a lot we love about it. The view is fantastic, parking is secure, and the unit itself is spacious and consistently clean. Communication from the management company was excellent as always -- clear instructions on rules, security codes, and answers to questions before we even had to ask. That said, there are two issues we feel need to be raised, one inside the unit and one outside of it. Interior maintenance: None of the interior locks (bathrooms, bedrooms) function properly. This isn't new -- it's been an ongoing issue every time we've stayed here over the past several years. We understand things break, but a problem that persists for 5-6 years across multiple stays is a fixable maintenance item that shouldn't still be outstanding. Safety and enforcement in the surrounding area: This is the bigger concern, and the reason we're reconsidering how often we book here. Throughout our stay, we regularly encountered individuals in visible mental health crisis behaving in threatening or indecent ways near the building -- several instances of public indecent exposure, and unpredictable verbal outbursts directed at people who got within 40-60 yards. In addition, the public lot next to the building (between our building and the lifeguard station) has become a semi-permanent encampment of RVs and cars, with tents, BBQs, and debris that don't move for days at a time -- despite posted signage prohibiting parking from 2am-4am, which should give authorities the basis to enforce turnover. We regularly saw arguments, yelling, and thrown items from this same group. On our last morning, as we were checking out, five police cars and what appeared to be a sanitation crew arrived and began clearing the area. We had to leave before seeing the outcome, but the timing says it all: enforcement action came right as we were leaving, after being exposed to the underlying problem for our entire stay. This isn't a one-time thing -- it's a persistent condition of this stretch of Ocean Beach. It's had a real cost: we used to coordinate trips here with three other families, booking multiple units at once, and they've stopped coming because of what they were exposed to. We love this unit and we love Ocean Beach. But we're increasingly weighing what we're paying against what we're exposed to, and that comes down to a lack of consistent enforcement by the city and local businesses -- not anything within the unit or management company's control. If these two issues (locks, and the surrounding safety/enforcement situation) were addressed, this would easily be a 5-star stay every time.

We were not able to get into your unit every single day of our trip without 50+ attempts to unlock…read morethe door. The door is broken. The code does not work 99% of the time. I called them to tell you about this issue and you said you'd send someone over to fix it and then call me back with the results. This never happened. This was unacceptable frankly. This issue messed with our plans and experience every day. On new years day we had to go back at around 10pm to prepare for our early morning flight, but we could not get in. I tried calling you and Airbnb, but I didn't hear back from you and Airbnb didn't reach back out until 6am. While we were drenched in the rain, my girlfriend and I continued dozens of attempts to unlock the door. It took almost an hour. We finally got in by some random miracle. I'm requesting money because not being able to enter a unit is a critical issue that ruined my entire trip.

My family and I recently had the privilege of staying at a beach rental that was managed by Mission…read moreBeach Management. Sarina and Luke were very helpful in answering all out questions and concerns both before, and during our stay. The property (707 Seagirt Court) was better than we expected, and we have no complaints whatsoever! We are hoping to visit Mission Beach again in the next few months - we will definitely be booking the same home again! Thanks Sarina and Luke!

824 Island Court This place is a gem. My daughter and I…read morearrived late. Google maps had the location wrong, but was easy to find. The 2 bedrooms were great and overall comfortable and very clean. Parking place was tight so suggest a small economy vehicle. It rained a little so didn't do much on the front lanai area but had nice accommodations with BBQ grill and patio seating. My 5yr old grandson stayed the night with us and he fell in love with the bunk beds. Had a great time. I do highly recommend to others very nice place and the hosts were very professional and helpful when needed.

April and the rest of the folks at NewWest made renting super easy, especially for a multiple…read moreroommate situation, and where offsite parents/guarantors were paying the rent. Everything was done conveniently online via the NewWest portal, as was reporting items needing repairs. They provided responses quickly, and worked with us to accommodate our needs. My son and his 3 roommates enjoyed their 3 years renting a townhouse through NewWest while attending UCSD. The security deposit was returned promptly upon move-out and everything was handled professionally. Highly recommended!

April was my property manager for nearly a decade, we only parted ways when I decided to sell. She…read moreis everything you want in a property manager - proactive, responsive, knowledgeable, competent, resourceful. I lived far from CA and never had to worry about my condo because April had everything under control. When tenants turned over, which was rare, she quickly found another great tenant. She ensured any maintenance or other issues were addressed quickly and thoroughly. Highly recommend NewWest!!

We've had an amazing experience with Keyrenter! Argu and Israel have been so positive, flexible,…read morecommunicative and all-around helpful every step of the way. They respond very quickly to maintenance requests and seem genuinely invested in creating a great experience for their renters. Best rental management company I've ever dealt with! And bonus -- we love the home we've rented from them too. :) Highly recommend!

Fara and her team have been exceptional! We have difficult renter situations and they have been…read moreincredibly helpful and knowledgeable. They respond quickly to every situation. Highly recommend this company!

We own 3 little houses in Normal Heights. We live in one and rent out the other two. We needed a…read moreproperty management company. But our property is old and of modest quality; it has several quirks. Initially, we went with Cal-Prop b/c of Melissa Kleifgen, one of their V-Ps. She knows about property management AND construction; she has helped coordinate improvements. She is friendly, direct, straightforward, and a solid communicator. She knows when to show her formal side, and when to reveal her sense of humor. Later, we discovered that they have an outstanding handyperson, Dirk. He must have a magic wand in his tool box. He is versatile, resourceful, and adaptable. He does quality work, with an eye to longevity. Example: We wanted to replace a back door at a vacant rental. At a yard sale, we found a gently-used "Hollywood" door. It's the kind that has little windows that you can slide up and down. Although it was too tall and too wide, he trimmed it to fit. It opens and shuts SMOOTHLY. He also notices things that need attention that we have overlooked. For instance, after the appliance company had replaced a gas stove with an electric one, he decided to cap off the gas line so that it could not be opened by accident. Dirk and some others did a fine job fixing up our vacant house. And Melissa and her team found us a pleasant new tenant. All within 27 days of when the former tenants had moved out! And they have been prompt about sending out a variety of people when repairs have been needed. We were nervous, but we didn't need to be. We are relieved.

I wanted to get on here and commend one of Cal Props employees, Robert, for his outstanding working…read moreand customer service. We just had to get our bathroom completely remodeled due to a pipe that needed fixing which was unfortunately only accessible through the bathroom floor. While it was a pain staking project to go through, Robert really made it a much better experience along the way. He is masterful at the technical plumbing work, managing the project, and interacting with the tenants. He is a real gem and I wanted to make sure he gets the recognition he deserves. Also, thank you our property manager Kari for the help along the way. The project looks great and got finished prior to estimations. Thanks team!

I have submitted a formal complaint to Airbnb with receipts on this host. I booked a unit in…read moreFebruary for a full week in June. The total cost was over $2800 after fees. Less than a month before my stay Jeff and a co-host, Sisco cancelled my reservation saying they had to "redo" something in the unit and had to start on it immediately. They then stated the unit would not be available during my dates. Doing further research the unit was available to book weeks before my date. Then after I was cancelled and given my refund the dates I chose became available for a price increase equaling over $3500 plus fees. They most likely took a $50 penalty on their end. I could not change my dates and booked months out for a reason. I had to scramble and find a new stay because these guys wanted to be greedy. They realized they had an error for the price I was given and decided they wanted to cancel me for more money. As a host all they have to do is tell Airbnb that they are "fixing" the unit, then able to cancel someone. If I cancel my trip I lose half or all of my money to a host. This is not ok and should not be allowed and although nothing can really be done potential clients need to know how these folks handle business. I have also stayed at this unit before with a group of friends which is why I was familiar with it. I would NEVER book with this realty group again or this host.

Unfortunately 711 Island Court is next to a restaurant that is open until 12AM! Therefore, you will…read moresmell cooked oil the entire stay and hear the garbage can open and close well past midnight. Also, the cleaning crew left a USED kitchen sponge for us.

I've been with krone and Bushard for I think 15 years. I've had a great relationship with them cus…read morethey're cool and not like a bunch other agencies in OB San Diego. I highly recommend getting in a spot with them. They will take care of you.

My original independent landlord retired and had to pass the property to new landlord company. At…read morefirst they were responsive when it comes to water or plumbing problems. When it comes to non emergency things in the apartment it takes them never to respond or take care of. The issues will not be taken care of at all unless I spend my own money to take care of it myself.