I have been taking my cars to passion for about 3 years now. It is important to me that I can have…read moreconfidence in what a mechanic says.. So many auto mechanics will lie to try and make more money because of deception. I don't know about you, but If a place lies to me, I'm gone. I would recommend Passion. They have always been straight with me. There have been times when they have gone overboard to help. Good people there who care about people and doing a quality job. They back up their work with a warranty and they honor it. I hope you will give them a chance for your business.

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.

They have always been honest, with me, and everyone I've referred to them. I simply can't ask for…read moremore than that. It's a fair price, for their services. When they tell me I need something, I actually need it. They are honest enough to tell me that next time I need....."And I get it done. The gentleman at the front desk always remembers me, and what I need. It's worth the 45 minute drive, when you have mechanics you can trust.

Poor customer service. Unpleasant from the greeting and really curt from the start. I had high…read morehopes and was looking for a local mechanic I could come to for the life of my vehicles. Unfortunately this wasn't it.

I was having a hard time gluing my rearview mirror back onto the windshield. I called this place to…read moreask if I could pay to have it fixed. Jeff walked me through the proper steps to fix it on my own instead of paying him to do it. Thanks to him I was able to get it back on. Thank you Jeff. I appreciate you for taking the time to help me.

Oh yeah, this guy is definitely the man to call if you're broke down or you need some repairs in…read moreyour car, don't have to go into any shop, he comes to you, makes like so much easier when you're as old as I am and the prices are pretty doggone good especially when he has to drive to you. Quality work good value. I recommend this guy. He's pretty good pretty damn good I say my car is still running like a champ. Thank you at your service.!

Got a quote through yelp showed up and my car was done by the end of the day. I waited since I had…read morenowhere to be, but the waiting room was spacious. I spent what I thought was fair value, and the person at front was super nice.

Took my car to them about 5 times because of my engine light was on. My car smelled like gasoline…read more They said it's my charcoal canister, my gas cap, purge valve. My engine light was still on & never went away. Took it to a different mechanic and they solved the problem right away. My engine light came off. They also left my trunk open when I picked it up. They never called and give me an update. I had to call them they had my car for a couple of days. They didn't know what they're doing.

They are very efficient and professional auto mechanics. I would definitely use their service againread more

I can say we will never take our car here again. We have been getting only smogged here since we…read moremoved here 9+yrs ago,because they were know for the $9.99 smogged, came in today after they got my car in the system the ladies upfront said it was $19.99 now plus tax which was weird because the stack of cards they have at the register says $9.99 smogged and oil change, had I known I could have gone somewhere near me.The male Hispanic manager came in greeted me when I was already at the front desk talking to the Girl up front, He asked me what I needed I said just a smogged and I've dealt w him before w our other cars so I know how he works he likes to upsell and look into stuff that wasn't asked for. What was weird was he asked me for my zip code? Keep in mind being there several times never once he asked for that so that's a little suspicious why? I think being a female and they check ur zip they can try to sell u stuff, as expected he came in try to tell me can I show u something ur motor mount is cracked I said ok I'll let me husband know his a mechanic for over 20+yrs he works on all our car, then he came again said about some oil engine spill bs I said ok again I'll let my husband know and he walked away not even getting halfway to me, Again as female beware going in by ur self know ur car and what it needs, if you are going in specially for smog oil change etc let them know that's all you need and nothing else. The price estimate print out that they said I needed was ridiculous amount, talking about some mounts that was gonna cost me over $1500 work lol, sorry sir my husband will do it himself. After reading the yelp and Google reviews pls beware! I would never ever come back to this place again also who ever worked on smogged is very unprofessional left my driver side door panel dirty as hell w grease all over the panel !!! ! Any professional mechanic will know not to leave a mess in a customers car so pls Beware people make sure you keep an eye out on your car even for such a simple service because they can be doing something to your car so they can make money of you specially if you know nothing bout cars.

Mike was super helpful and kind. Great customer service. They changed my oil quickly. I recommend…read morethem big time!

I came into USA Auto Service for a squealing noise that only happens when my AC is running in hot…read moreweather. To be fair, they did attempt to replicate the conditions, and I chose not to proceed with a full diagnostic at that time because I initially wanted a visual inspection first. After that inspection, I was quoted $1,800 for a compressor replacement by a technician named Gary. What concerned me was the level of confidence in diagnosing the compressor as the issue without a full diagnostic. From what I understand, and based on further research, it's very difficult to definitively determine that a compressor is the cause of a squealing noise without running proper tests under load and evaluating related components like the belt and tensioner. To be clear, I did decline diagnostics initially, but I was still reassured that the compressor was the issue, which didn't feel like a fully supported conclusion. I also looked into pricing, and while compressor replacements can be expensive, most estimates I found for Las Vegas are generally in the $700-$1,200 range (with some variation depending on the vehicle). That makes the $1,800 quote seem on the higher end, especially without a confirmed diagnosis. Part of me speculates if the high quote may partially due to me being a woman, however, I can't confirm this suspicion to be true. I did not move forward with the repair and will be getting a second opinion. I would recommend others ask for a full diagnostic and possibly a second opinion before agreeing to major repairs. After more research I'll be trying Busy Boots for the second opinion, as they have higher yelp ratings.

Over the past few years, I've used Roadside Wrench for various mechanical repairs…read more Recently, I took my car for an oil change at Findlay Honda. Naturally, they discovered a few other issues and were eager to have them fixed at their shop as soon as possible. I reached out to Roadside Wrench, and Jonathan promptly arrived at my place the next day. Jonathan worked efficiently and completed the job in no time. Findlay Honda, however, attempted to charge me an exorbitant amount for this minor repair.

I can't thank Jon enough for being there to help my parents in their time of need. A week before…read moreThanksgiving this past year, my dad's 17-year-old Silverado had an issue starting up. Called up and scheduled an appointment with Jon. Upon his arrival we just knew things were about to trend in the right direction. He has such an incredible personality, is patient and overall, has a down to earth demeanor that is a RARITY (and refreshing to see) in this city. After attempting to "kick" the starter and run diagnostics on the battery, it became evident that both needed to be replaced. The battery was only a few months old, but as is the case sometimes, there is a chance you might end up with a dud. Based on Jon's suggestion, we managed to get a replacement from the nearby auto parts store, and within a couple days, the starter replacement arrived, and Jon not only installed it but even helped change the oil in my mom's car as well and answer some of her questions and concerns. We will definitely continue to use, as well as recommend Jon to friends and family. Thanks Jon! BTW: The Rooster, with his leather jacket on, says hi. :D

My experience at Tyler express was nothing short of amazing! The staff were super kind and honest…read moreand they were very fair with their pricing. My car feels amazing now. Couldn't recommend it more!

Old (2008) Prius, old cars experts! We are forever clients now!! New Location located right of…read moreModern Designs & More LLC/Floor Showroom off of Twain Ave (kind of behind Green Valley Grocery). They pick up their phones/text through phone. Our go to mechanic for everything from usual oil change, to complicated old issues where most mechanic will guess their work. At Tyler Express, they know what they are doing. And if they have to figure it out, I fully trust them in not trying to rip me off; they will explain what they feel they can control. We've been going since 2024; they moved location to 3915 W Twain Ave. I kept forgetting to create this review. - In the past, an oil change, oil filter would be like 15-20min for $30ish cash/zelle. - This visit we brought our own oil, oil filter, filters (cabin/engine), fuel system cleaner; and pay for labor. All of this + whole car quick check is 45min-1hr from $70. We already have our own oil due to needed to refill the Prius every so often. Otherwise, I don't think its an issue to just use their supplies? Waiting room is clean with comfortable new couches, coffee Keurig cup machine, etc. It has ac. You'll have to walk through the left door office, and it's in the back area of it. With this new location, you're like 6min walk away from many great places -- - Plaza with Golden Tiki (bars and food), - 99 Ranch Market and plaza, - Rio Casino Hotel, and - Take It Easy Roasters to morning/afternoon wifi/study/work on laptop from 8am-4pm (9min/0.4 miles stroll away) - Pop Café to afternoon/evening wifi/study/work on laptop from 2pm-10pm M-Sat (13min/0.6 miles stroll away). Google Maps makes this place pretty difficult to find. DIRECTIONS: 1. Google to Green Valley Grocery, then 2. drive to the right of it where Modern Designs & More LLC/Floor Showroom is. 3. Tyler Auto is connected to, and located as the right side attached building opening. Payment, they need a full name attached for the bill. QR code scan and pay via zelle. ------------------ Old LOCATION Draft review I forgot to post: Kenny is SUPER DUPER knowledgeable about old Prius!! And cars in general!! My Prius tour 2008 has gone through so many random issues over the years. Reddit to youtube can offer a lot of different solutions too for these scenarios. You'll learn a lot of tips and more about your car.... Opening trunk hatchback from the inside of the car, make the dashboard screen appear when needed again, etc.. Towing: - We called Tyler Auto and they were willing to take us in. They took in our car from being towed for simple stupid mistake by us (no gas, we have a dashboard blank out issue/typical issue for old Prius in hot climate places). - Towed our car in. Apparently a lot of cars get towed here. Alot of the Vietnamese restaurant owners bring their car there which is a good sign to us. - Tow person's tip: Police tow will cost around $500 where cops also get a cut from it. Don't take a Police tow unless you have to. Cash or Zelle is best. They have QR code to pay.