Beautiful, quality outdoor furniture at competitive prices!…read more Will purchase more items from Terra.

They say customer service is dead but it's alive and well at Terra Mountain View…read more.. We came looking for a replacement outdoor table and chairs, and perhaps a new pergola or umbrella. We had looked around online so had a decent idea of what we were looking for and what we didn't want (teak, for example). Annie and Maia were both very helpful -- letting us casually browse the selection outdoors and indoors, answering questions whenever we asked, and even looking up colors, styles, and delivery times for different configurations. Of course, what we thought we wanted wasn't what we bought -- glad we went to an in-person showroom. In under an hour, we settled on a table/chairs with expected delivery in 1 week (much less than we had thought). The price was fair -- more than Costco but less than other high end places. The furniture arrived when promised and setup happened quickly. They take all of the packaging away with them. Unfortunately, we noticed two small imperfections -- nothing structural but we expected pristine furniture for the price. Annie took care of it for us with no hesitation and four weeks later we had replacements. We've had the furniture for a few months now and are happy with our decision. Terra Mountain View is a recommended place for outdoor furniture.

Despite making all the usual stops when we started shopping for furniture in our new home, we were…read morestill struggling to find a dining room table that we loved in our price range. Fortunately we popped into Gingko's downtown showroom on a whim. Cliff & Jerry were great with answering questions and when we said "it's too bad we can't pair that top with those legs they jumped in with "of course we can". We walked out with a bench for the foot of our bed and a custom walnut table with bespoke dimensions and base on-order far more affordably than I'd thought possible. That experience was fresh in our minds when Crate & Barrel delivered a 4th defective dresser (and a final straw in our patience with them) from their beautiful but deeply flawed Linea collection. We negotiated with Crate & Barrel to take back the entire bedroom set given the saga we'd been through, and placed an order for a new set with Gingko. Gingko had our bed and nightstands installed within the week, with a few more months to deliver another custom piece--a wider version of a standard dresser to better fit our space. We've now received everything and absolutely love them. The ability to work with the Gingko team to make tweaks to dimensions and design that fit our style and space has been incredible--all at same or better prices to what we found at Crate & Barrel, etc. While the range of designs is of smaller than what the big guys offer, the Gingko team punches well above their weight and their ability to tweak and customize pieces at reasonable price points makes them an easy recommendation for us to make to anyone shopping for quality walnut furniture!

We really enjoyed dealing with Ginko Furniture when we bought our dining room set. Jerry was…read morepolite, helpful and really knew his products. He came with the delivery to make sure everything was done properly and cleaned up. They offered to move other furniture for us. Our dining room set is beautiful. We're very satisfied with our experience from beginning to end. Quality furniture and great customer service. Highly recommend this store.

They carry a wide variety of foreign goods from foods to furniture. I'm especially impressed with…read moretheir selection of Torani syrups and snacks from all over the world. Snacks such as Lays chips have a global appeal with flavors spanning different cultures. One flavor that has been absent from their inventory however is Croatia's tomato and basil flavor. It is delicious and would be a perfect addition to their snack section.

Credit card : The worst experience I have ever had with a bank…read more They kept charging hidden fees out of nothing - even with a closed account which I paid every single dollar. I ended up paying more fees because they just keep accumulating due to sending a statement for $2.75 Then $5.75 I ended up paying out of nothing: $8.75 DO NOT APPLY for the Credit card. It is the most unfair customer service- Manager the Worst.

We had a nice experience here. We browsed for a bit on our own and then a young woman working…read moreshowed us some products and talked to us about customization options. We ordered some very nice chairs that we customized with a fabric seat color that wasn't in stock. They warned us it was a 3 month lead time, and they were accurate with their estimate. We did get chastised for taking photos of furniture, but when we explained why we were taking photos, they helped us. They didn't want us taking pictures of the prices of the furniture (I'm assuming so it doesn't get posted online- they were having a sale), which was understandable. The price for the chairs was great, and lower than online - and online I wasn't able to find the same customization options. Recommend!

My friends and family consider Star Modern Furniture the best kept secret in Bay Area for the best…read moreEuropean furniture selection and price. My wife and I made several purchases over the years, three amazing European sofas one of them a luxurious Natuzzi from Italy, and some other fine pieces for the house including Calligaris. The service is knowledgeable, caring and impeccable! This is an old school family team that carefully curates EVERY PIECE of furniture and decor in the store, and takes the kind of pride in their work that is so rare these days. The showroom has a solid selection and some truly killer deals for the discerning clientele, but if you cant find exactly what you want or the color or material that you want - they have some amazing catalogs that allow you to take your purchases to the next level. Some of our purchases were straight from the showroom, but several of our pieces had to be special ordered. For the furniture that had to be special ordered the wait was reasonable and well worth it - furniture delivered as promised when promised. I do want to say a couple of words about the negative reviews these folks received - I know the types of people who left the negative reviews, I've seen them at the store several times - entitled intolerant idiots who couldn't tell the difference between the fine Italian furniture and disposable IKEA junk, or the self-proclaimed "designers" that shop at Living Spaces - the "McDonald's connoisseurs". Bottom line, if you want the best deal on the high end furniture and if you are not an entitled douche, you should check out Star Modern Furniture, and grab some sushi afterwards to celebrate!

We bought two very nice rocker swivel chairs right before the covid shutdown in 2020. I've ended up…read moresitting in one of them almost non-stop since then, as I work from home, and it's become my command-central spot. Not only have the chairs held up perfectly since then, the one time I had a cord problem from one of my own silly free-range guinea pigs who managed to quite mangle one of the cords (no animals were harmed, thank goodness and now blocked off), but when we couldn't fix it ourselves, they came out, picked up the chair, FIXED it, and returned it, practically within an hour!! OMG. I work in ecommerce and deal in customer service every day, all day, and I have to say, this was by far the BEST customer service I've ever experienced. Holy Smokes, I'm impressed!

We bought many items from this store. Service is always great. Delivery is always the next day.read more

Really gorgeous selection, all on sale because the store is closing :/…read more If youre looking for furniture, if you can think of a place you could put a gorgeous stool, if you need home inspiration, Id strongly recommend checking them out! Gorgeous dining sets. Stools worth $1000 being sold for $100. Wonderful, knowledgeable owners.

The absolute best place to buy a dining table set! They have an expensive selection of tables and…read morechairs to suit any budget, and great prices. I was helping my mom shop for a rectangular solid wood table with simple wooden chairs (no fabric seats), which was surprisingly hard to find in other furniture stores. Heather was quick to greet us and advise us on different options, but also gave us plenty of time and space to look around. Other stores were so pushy and focused on making a sale, but Heather felt like a friend who's goal was to share her knowledge about the different styles and materials to make sure you find your dream set. She helped us find a beautiful dining set that was the perfect color, material, style, and price! The delivery cost was one of the cheapest ($75) and they were the only store who had an option to take away your old table (for another $75 which is a steal considering other options would cost over $100 and would require coordinating with another company). Heather even asked us what type of flooring we had, so they could install the appropriate pads or feet on the table. We bought the table on Dec 20, and were about to get the table on Dec 27! Other stores wouldn't be able to deliver until January and it was the holidays. We were given a two-hour window for the delivery, and the delivery men arrived at the very beginning of the time window! Despite needing to take away our large expandable table with nine chairs through a narrow hallway before dropping off the new set, they were in and out in only about 30 mins. They also leveled the table and showed us how in case we moved the table and needed to level it again. Everyone we interacted with at California Dining and Bar Stools were phenomenal. I honestly couldn't have asked for better selection or customer service! We went to a lot of other furniture stores beforehand, and they were by far the best. Don't waste your time; go directly to California Dining and Bar Stools! You won't be disappointed.

I paid over $11,000 for patio furniture here 6 weeks ago, and I was supposed to have received…read morefurniture covers and a glass cylinder for the fire pit weeks ago. I have talked to the store multiple times about it. Every time they have given me a new arrival date, and every time it has not arrived as promised. Now they tell me the items are back ordered. But why was that not the case 3 weeks ago when they said I would get furniture covers this week????????? Also, there is stuffing coming out of the back rest cushions because there is no liner between the filler and the Sunbrella fabric. I am deeply disappointed in the quality of what I purchased and the store's inability to ensure I get everythingI paid for. Update 12/6/24: They ordered furniture covers from a different place now so that I can get covers sooner. Have been promised delivery in 5-7 business days. Fingers crossed. Update 12/26/24: I got the new covers in that timeframe. They work well and the store called me to make sure they arrived and that I am satisfied with them. This follow up was a nice touch.

Excellent Selection/Superior Customer Service…read more We have been shopping patio furniture for months in preparation for the summer and though we expected them to be the most expensive because of their location don't let that scare you off. The quality of their furniture is top notch, and in the customer service is outstanding. You are not dealing with a bunch of sales people, they have very one on one sales consultants. They guide their customers showing you options but no pushy sales techniques. You will make your own decision. Delivery is even better. The furniture was delivered in days if it is in stock and on time. Also their fireplace log selection is the best in the area with very fair prices. I highly recommend this store. Don't burn up gas running around. I guarantee it will be worthwhile.

Almost three months now since I received my sofa and I still can't believe how much I really like…read moreit. It is just so comfortable that I don't want to get up from it. I had been looking for a while now to replace a rather "lived in" sofa and I couldn't find anything out there I really liked, that is until I came across "WhatARoom". Their numerous custom designs, sizes, incredible fabrics and seating comfort choices available I knew I was at the right place. I was a bit hesitant about buying without trying/seeing as I'm from out of state but through many back-and-forth emails with staff I felt at ease with my decision. Delivery was fantastic too and the care taken by the delivery company was perfect.

I purchased my first adult couch from them about 10 years ago. No more hand-me-downs. What A Room…read moremakse your coach to your customization so everything's going to fit exactly as you need. Their customer service is great and they're responsive. They have lots of fabric to choose from and most are machine washable. The only reason I didn't give them 5 stars is because of the price. They ain't cheap - but most things in this world that last long aren't. If you're considering buying new couches, drop by and test out their cushions, it may only cost you the loose change in your pockets.

Had the pleasure working with Jackie to host my team holiday event making candles. From selecting…read moreour own based & learning the difference between why candles are expensive to how to light them & not ruin the wax itself. We got to play & test scents to build our candle & also decorate the tops as well. As a team we enjoyed it & it was nice and personal. But utmost Jackie made us feel at ease, comfortable & just allowed us to have fun in her space! I love my candle and lighting it up every chance I get:)

Such a cute activity to do with your friends, significant other, or family! Book a reservation in…read moreadvance because it can get busy, especially on weekends. When you arrive, the staff are super welcoming and walk you through the candle-making process step by step. It's beginner-friendly, so even if you've never done anything like this before, it's easy to follow along. There are tons of scents to choose from and you can mix and match a few to make something unique, or pick one signature scent you love. You also get to control how strong or subtle the fragrance is, which is a nice personal touch. The space itself is clean, well-organized, and smells amazing! Plan for about two hours total: the first hour is for scent choosing, instructions, and pouring your candle, and the second is for drying time. During that time, you can explore nearby shops or grab coffee in downtown Mountain View. When you come back, you can decorate your candle with labels or small touches to make it gift-ready or keep for yourself. Overall, it's a relaxing, creative experience that's perfect for date nights, small group outings, or even solo time if you want to unwind and make something special. Highly recommend checking it out if you're looking for a fun, hands-on local activity!

We had a great experience with Ilya and his team at Status Wood. We had a very large built in…read morebookshelf made. I was nervous taking on a large project as a new homeowner. Ilya made me comfortable with the process and was quick and responsive to all my questions. He gave me pricing options to stay within my budget. The project was complete within a few weeks. The finished product is beautiful.

Let me start by saying that StatusWood does very nice work and Ilya is a very nice guy. But the…read morepricing here is ridiculous, and the communication and timelines are pretty bad. We never knew where the status of our project was (Status: the irony). We had to constantly check in and drive the process. Even got our "finished" product for our thousands spent and it wasn't even finished.