The people working at the store are very professional, nice and helpful. They helped us to pick out the equipment we wanted. In the end, we decided not to proceed as the grill was going to be under a covered area with insufficient height so would've been a fire hazard. The staff helped us by getting the grill manufacturer's recommendations so we're very appreciative. read more

I highly recommend working with Sean if you need anything related to BBQs. From shopping to delivery and beyond, Sean was there to answer my questions, offer instructions, and suggest BBQ tips and tricks. He has also been available to answer my calls when trying something new on my new Napolian BBQ. Very rare service! I am so glad I ordered from Sean at Unique Outdoor Living! read more

My significant other and I recently visited unique outdoor living and was greeted by Rosa and Alejandra with a warm reception. They spent time understanding our outdoor kitchen wants and needs. The two were extremely helpful and knowledgeable in answering my endless number of questions and concerns. They helped us design our outdoor kitchen island and outfitted it with a Twin Eagles Grill, Wet Bar, and Fridge. The installation crew arrived on time and did a clean and complete installation. I was amazed with the delivery crew as they were very careful and did not cause any damage even though the outdoor island and grill had to be brought through a narrow side gate door. Our entire experience was perfect from beginning to end. With this being said, I definitely recommend Unique Outdoor Living for quality, affordable high end outdoor kitchen grills and islands. PS: My twin eagles grill is beautifully crafted and a beast!!! It's definitely a joy to operate. I just broke in my baby with some baby back ribs and a few ribeyes. read more

Unique Outdoor Living - Outdoor kitchen was the perfect addition to our backyard! - Appliances Near Me - San Jose, California

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Great customer service, and very knowledgeable staff. I worked with Sean on our project to remodel our outdoor kitchen space. Sean took a number of calls with me and patiently explained the pros and cons of different outdoor grill and fridge models until we landed on one that fit our budget and needs. Highly recommend! read more

We had a great experience working with Unique Outdoor Living! We approached them months ago about wanting an outdoor cabinet with room for a 30 inch grill and cabinets underneath to store items. We were initially greeting by Rosa who was very kind and informative. She set us up with Sean, their sales representative, who worked with us on figuring out exactly what would be best. He was very patient, diligent, reliable and hard-working. Once we decided and placed our order, Alejandra stepped in and organized the team of three men who delivered it and set it up. They were very attentive to detail and extra cautious in setting up the counter and in installing the grill. It was a very positive experience all around, so I would highly recommend purchasing from this company. read more

Unique Outdoor Living - Appliances Near Me - San Jose, California

Great company to work with, we used them on a custom outdoor kitchen project to design the island and source most of the components and the aluminum frame. Karla was very helpful in selecting various components and very accommodating in the many component and CAD iterations it took to get everything just right. Highly recommend them, especially if you are your own "general contractor" as a homeowner. I installed the frame and the components myself, and coordinated with my own plumber, electrician, and granite contractors. I installed the outdoor kitchen island over a year ago, and everything is working great with almost daily use. My only gripe is with Graysen Woods, the company that makes the aluminum outdoor kitchen frame. Instead of welding on the countertop overhang supports, they simple bolt the support on, with all bolts in single line parallel to the ground. This makes the support basically useless for supporting granite. If you are considering a graysen woods frame with a counter overhang, I would ask them to either weld the overhang support, or ask them leave a gap in the cement board so you can add your own 90 degree support bracket. Second, their leveling shims are terrible and didn't look like they'd hold up at all, so I ended up fabricating my own from aluminum. read more

Purchased a Primo smoker and we couldn't be happier with our purchase. Sean was a tremendous help and we'd recommend a Primo to anyone looking for a great smoker. Thanks for the quick delivery! 5 STARS to you and the team! read more

Unique Outdoor living was very helpful with all my questions for all my outdoor kitchen needs. This included the bbq grill, refrigerator, doors, and sink. They are very prompt with their responses and getting everything done. I was also very impressed when they were able to price match amazon discounts for a big item like the grill by working directly with the manufacturer. The are definitely my first choice! read more

I researched installing outdoor heaters for a few months, and finally called Unique Outdoor Living. It was the best call I ever made regarding house upgrades! I spoke to Diego who stepped me through the entire process, scheduled the install, and within 3 weeks had my outdoor heaters installed with a single issue. Honestly, I cannot recommend this company enough. It was affordable compared to other companies, they installed everything on time, cleaned up after themselves, and continue to follow-up with me several months later. Now we can sit outside having dinner under our awning, even in the rain, feeling the warmth of our heaters! If you are thinking about installing heaters, call them first! Mary & Mike Fox read more

We went here on recommendation of our contractor Simancas Landscaping as he was so confident in the kind of products Unique outdoor living displays and sell off. We were lucky to have been assisted by Alejandra and Kurt who explained about all the items specially BBQ grills including maintenance for future to keep our investment safe and working long term. We were impressed by their patience and time they offered in explaining everything not even knowing if we would actually buy from them. In short an expectation less superior customer service which I admire as sometimes sales persons get pushy. They gave us a lot of time to think over and not be pushy plus helped with additional holiday discounts which you might not usually get at other retail outlets. We were clear on the kind of brand we wanted and they explained the pros and cons of various brands which made decision to short list easier. Pros - Variety of brands on display Good customer service Good value for money We are happy to have been here. They are doing great job ! Looking forward to receiving the order soon. read more

Starting my back yard from scratch I decided to start with a outdoor kitchen I found myself with lots of questions and so I showed up to unique bbq and boy did I hit the jackpot. Alejandra was real patient and listened to every question I had and I had many. We reviewed all the different styles of different grades of grills in there showroom floor. She made me feel very comfortable on my purchase of the twin eagles grill, griddle and side burner. She was able to pair fridge and cabinetry with our budget which required lots of extra time. She even detailed a schectch and made everything so clear. Putting unique bbq to the test a warranty scenario arrived. The company and alejandra was there every step. This is s family business which I highly respect. Premium grills, products and honest services are provided here at unique outdoor living. read more

Unique Outdoor Living - Outdoor kitchen - Appliances Near Me - San Jose, California

After being disappointed with a different company that I had ordered a fire pit from, I decided to look for a local company that would be able to fulfill my needs. I emailed Minnie from Unique Outdoor Living and it was such a wonderful experience! We were able to find a fire pit that fit my needs, in budget, and delivered in a reasonable time frame. Minnie was amazing from start to finish - she even threw in some freebies, which was so kind and generous of her. If we need anything else for outdoors, or know of anyone else who needs items we will be sure to send them to Minnie at Unique Outdoor Living! We can't wait for relaxing nights by our fire pit! Note: They do not do natural gas hookups but can refer you to another company that would be able to do that. If I regret anything, it is that I did not start my search with them first...and that I had already purchased a BBQ grill from another company nearby! They are a one stop shop and it would have been easy and affordable to do everything through these guys! read more

This company is an absolute pleasure to do business with. They really go the EXTRA mile, and I highly recommend them. I ordered long distance from Michigan for delivery in San Jose and was amazed at the ease of communication and quality of customer service. A big thank you to all involved!!! read more

I've been looking for Primo Lump Charcoal and hard to find local. This place had it! It's the only thing I like burning in my Primo Grill. I've tried other kinds but not the same quality. Thank you Unique Outdoor Living for Carrying it! read more

Easiest review I've ever written. Found the BBQ online I wanted. Memphis Elite. Memphis Grills recommended this reseller. I called on Monday and needed the BBQ by today Saturday. Minnie is the absolute best. She is a top tier Sales / Customer Service person. I was pleasantly surprised by the entire process. She was able to coordinate the air freight to have the BBQ delivered by Friday. They assembled it and delivered first thing on Saturday morning. Not only that but they gave me a welcome basket with Meat Claws, BBQ Gloves, Spices, 28 lb bag of my choice of premium pellets, 20 lb bag of Memphis pellets, AND a grill cover. The Elite grill is not discounted. Go to Amazon / Google and you'll see its not a discounted item. Those places like Amazon don't give you all the goodies Minnie gave me for FREE. I paid the Amazon price and she included well over $350 worth of freebies. I definitely will recommend them. I will use them again for my outdoor needs. read more

Unique Outdoor Living provided incredibly quick thorough responses and were truly a delight to work with.

After a suggestion to go to Barbecues Galor to buy out outdoor appliances for our remodel, we decides to look elsewhere. I Just happened to pass by Unique Outdoor Living next to Loayzas' We immediately saw the many completed BBQ islands, and fireplaces. Sean and Rose (the owner) was very ward and inviting. They answered questions, very helpful but not pushy. They know a lot about the products and ones that are similar and can suggest alternatives. I came back once again, and they remembered me. Again, I was scoping out for a big purchase. They gave me some prices in several models. We came back a week later ready to rock. We agreed on the best price ( $90 less thank BBQ Galore. Moved on to a burner. They had one, and extra in stock - "they will give me a good deal on it" and boy did they! PIcked up some stainless drawers and a fridge for under our budget and had enough money to pull an impulse buy - a Sole Wood fired Pizza Oven! The service here is what one that you would expect from a family run operation. They know you will be back sometime, or tell your friends. Free delivery for me and a quick leadtime - just a couple days. Barbecue Galore told me 6 weeks for the same BBQ. I think they were just trying to get me to buy it today, or soon, otherwise it wouldn't be there for construction. A salesmen's scam. Didn't fall for it, went to Unique outdoor Living. We will be back to buy the furniture with a sit-around gas fire pit. Thanks Sean and Rosa! read more

The first time you go to Unique Outdoor Living you'll feel like you're off the side of a side road on the way to Alice's Restaurant . . . but it's worth every turn of your steering wheel because what greets you is a complete outdoor living store set, not surprisingly, mostly outdoors. Better yet, the customer service level offered by proprietor Sean McElhone is peerless. My initial contacts with Sean resulted in a well-designed and equipped barbecue kitchen for our new home, based on a unique aluminum framing system that made it easy for our contractor to assemble and install. Everything was designed well and delivered exactly on time. But there was to be more. We had purchased a gas firepit from another vendor and had a lot of trouble making it work right. The manufacturer, the dealer, and the plumber all threw up their hands claiming no responsibility for the pits unsatisfactory performance. So I called Sean who spent the time to look up the specs and suggest some equipment changes that I could do. That helped but did not completely solve the problem, so he sent his plumber who found the problem and fixed it on a Friday afternoon. Mind you, he had to travel over 35 miles through weekend traffic to get to my place. If you are looking for any sort of outdoor living equipment or ideas, get to Unique Outdoor Living . . . don't stop anywhere else first! read more

Very happy we found Unique Outdoor Living. Worked with Kurt to find all we needed, very helpful and knowledgeable. Pricing is exactly the same as those large internet companies but got personalized service. Love being able to support a small, local business especially during these times. read more

I visited this store and met with Sean. From the very begining, Sean was very informative and not pushy at all. His main concern was making sure I ended up with a Grill that met my needs and fits into the cavity in my Island. He provided me with all the documentation and information I needed o make a good buying decision. In the end I ended up buying a 32" Delta Heat unit at a very competitive price with Free delivery. What more can you ask for? Thank you Sean for the great service and advice. read more

Kurt was very helpful in procuring our new Viking Grill. He also assisted us with a quote on installation and modification of our existing outdoor kitchen to fit the new grill. We appreciated his taking the time to get us the information we needed. read more

update can you give a 6 star rating? we received our furniture and it didn't work for us. We contacted Sean as we had a dinner party planned. Within 4 hours he had taken back the special ordered furniture and replaced with something that did work out of their stock. WOW What customer service. All I can say is if you are shopping around for backyard "stuff" and don't go here you are doing yourself a disservice. read more

Had a great experience working with Sean. I was originally shopping at Amazon for a Ceramic log set and burner. Due to the complexity of all the options, I was referred to a local dealer by RH Peterson. To my surprise, Sean agreed to match the Amazon price, so I had no reason to NOT buy local. Sean was very patient and polite and answered all my questions. He also handled a glitch in the order with a smile and had one of his guys deliver the logs directly to my house. The ceramic log set is working out great. You can never go wrong with good customer service. read more

Purchased an entire outdoor kitchen set (BBQ, Smoker, Side Burner, Sink, Refrigerator, and Storage Units) from Sean. He was amazing from start to finish and beyond. He went above my expectations to ensure everything was working and I was completely satisfied. Even when we had a minor issue (which was no fault of Sean or the products), he helped me troubleshoot and fixed the problem. I have never experienced such a high level of service before. Highly recommended. read more

Every once and a while you find an awesome business and this is it. What can I say, Sean is great and a pleasure to do business with. I went convinced to buy a Big Green Egg BBQ, but saw a Primo next to it. Then confusion and indecision set in. Sean took the time to to show me every thing from pellet grills to gas grill as well as patio furniture were wanted. Today, I picked up my Primo with all accessories and I am very pleased with the deal and cannot wait to use it. It gets better. My wife found a patio set somewhere else with a great Labor Sale price and they pay the tax. Sean knew the items and looked up and priced them. He said, for the price we had it's a great deal and we should get if we want it. WOW, he did not try to pressure sell me on something he could get and acknowledged we had a good deal elsewhere. You won't find that every day in this economy. If you want cheap, low quality stuff - go to Target. If you are looking for great quality products and amazing customer service, go see Sean. You will be happy you did. I will definitely be back again! read more

Do Not Use these people!!! Their product and services are crappy. I paid over $3000 dollars for a fire pit from them almost 2 years ago. During the installation process they screwed up and delayed it getting done. Heck their stucco guy did a crappy job on the base of the fire pit. Well about 3 weeks into it being completed I noticed there was a crack in the granite countertop. The crack grew over the past year and I decided it was time to replace it with something more durable. I went through a new company and they just came out to remove the old top. It popped right off. Plus they put concrete under the countertop. No wonder it was off balance, easy to remove, and cracking. That was a waste of money and time. Please do not use these people... They are a total rip off!!!!! If I could give them negative stars then I would.... Brian read more

Sean has been superb to work with (!) - very friendly (not pushy) and very knowledgeable with very fair prices. I had stopped into BBQ Galore in Palo Alto where we bought a 48in grill 17 years ago. It was clear that this was no longer the place it was in its heyday. So a friend, who had recently bought a Fire Magic grill from Sean, recommended that I go meet with him. We had just moved into a new home with [literally] dirt for a backyard so I had a blank slate to work from. And I wanted a full outdoor kitchen, not just a grill. My setup was to include a grill, refrigerator, sink, cabinets, drawers, and, of course, a custom island built to house all of these items. From the start Sean was great to work with. He helped me design an L-shaped island including exact dimensions I wanted so spacing between items would be perfect (btw: the Greyson aluminum frame with the backerboard product he provides is great. Even our hardscape contractor and granite stone fabricator loved it; I highly recommend it). Together we chose the grill (Alfresco 36in), refrigerator (True) and other components. The process was very efficient and smooth - Sean was very responsive with both cell phone messages and emails - whether from my questions or issues that needed to be addressed. And, as the saying goes, a picture is worth a 1000 words (I wish I could include one of my setup in yelp). I would highly recommend Sean! read more

After searching for a BBQ grill everywhere, I contacted Unique Outdoor Lighting and they were the first ones to inform me that the specific model I was looking for had been discontinued. Instead of hitting a dead end, Unique Outdoor Living provided me with a replacement that I presented to our customer and we could'nt be any happier .Replacement worked just perfect and our client is very happy. read more

This review is long overdue as we bought our Delta BBQ grill about a year ago. We did a lot of research and went to most of the BBQ shops in the whole Bay Area. Unique certainly had one of the largest collections of high quality grills. Not only did we get the best price that we could find, Sean provided excellent services from ordering to delivery to afterwards, when there was an electrical issue with the grill (turned out there's a loose connection internally), and Sean followed through closely throughout the process to have the manufacturer's servicing department look into the issues. Anybody can sell you a BBQ grill at a good price, it's the service and the peace of mind that you get that make a difference. read more

We contracted Unique Outdoor Living for our outdoor kitchen last year (as part of redoing our backyard landscaping). Unique Outdoor Living has been a very good partner for us during this project. Sean and Tracy (and Rosa) did an amazing job showing us different options and working with us very patiently - we changed our minds multiple times! :-) Tracy's sense of what would look good in our backyard was extremely helpful. As for the estimates and pricing, Sean was very upfront and clear as to how much things would cost and how long it would take for the delivery. Prices were very reasonable compared to what we would have found at other places. Sean also sent us multiple status updates during the time we were waiting for the delivery...very helpful. Sean is extremely knowledgable in his business. Many times I send him emails asking random questions about appliances, backyard accessories, taking care of our outdoor kitchen, etc. He is always very prompt and follows up as promised. We are very glad to have found Unique Outdoor Living. Highly recommend them! Thanks guys! read more

Unique is a very good name for this store because they not only have a wide selection of patio furniture, grills, and other outdoor accessories, but they also have uncommonly great service. Sean is just a great guy. He is very patient and diligent about following up. He does not pressure you and will provide you with an education on grill features and quality. You can see that they have a family business and pride themselves on that. The prices are reasonable. Though you can spend a ridiculous amount of money on their high end stuff, they have a range of quality to meet your budget. I would say they do not carry cheap stuff you can buy at Costco. If you want Costco, go to Costco. Then go again in a few years and buy more Costco. I bought great quality furniture, an umbrella, a fire pit, and a mid-level grill. They delivered everything, broke down the boxes, set it up, and took all the packing away. What a relief not to have to haul all this home. I could not be happier with this store. read more

After doing some research online I decided to drop by unique outdoor living to inquire about some furniture. Sean was so helpful. He wasn't pushy like most salesman and he really invested time into what I was looking for. I would absolutely recommend unique outdoor living if your looking for something out of the ordinary. The show room has some great prices and the wear house was just a couple of steps away. It was very easy and quick finding what we needed. The location is tucked away so you might make a couple of u-turns to find it but it's worth it. Just make sure you ask for Sean. read more

This place is great. Was looking to get a Green Mountain Grills pellet grill and UOL was the closest dealer. Sean was super helpful in understanding the various options and gave me a great price. Would totally recommend these guys to anyone! read more

I purchased the grills for my custom BBQ build along with the drawers and cabinets from Unique. Great help and good prices. Will be going by back. read more

I never sit down to write a review, I seem to be always too busy. This time will be a first and a must. I have worked several times with Sean at Unique Outdoors, and I can't say enough about his resourcefulness, and his ability to get you the best price on the merchandise, he sells. I have purchased standing lanterns one year, and a beautiful Cantiliver umbrella another year. The lanterns fire igniter went out and they helped replace them. After two years of having the umbrella, it got jammed. Sean went out of his way to connect me with the manufacture to trouble shoot the problem. They were able to help me fix what was going on. I would say that , that type of customer service is impressive! He could have sent me on my way especially because it had been two years since we bought the umbrella, but he didn't. Life is so busy, I truly appreciated not having to chase this beyond a simple phone call to him. Now , that type of customer service is a dying breed. Many thanks to Treasure Gardens Umbrella Co. as well. It was team work at its best! read more

I first went to Unique Outdoor Living looking for a built in grill for my new BBQ Island. They have a great selection of grills on display, and their pricing was the lowest I found (even lower than online). Sean was very helpful: knowledgeable about the products, and willing to take as much time as needed to answer questions. I ended up with a Fire Magic grill and accessories, which I'm very happy with. We went back a couple months later to get some barstools. While they don't have a great variety of furniture in the store, they have some good representative samples from the different lines they sell. Sean and Tracy took the time to go through the catalogs with us, and called the manufacturers when we had questions on things that weren't spelled out in the catalog. Again, the pricing was better than anywhere else we looked. I've been very pleased with my experiences with Unique Outdoor Living, and would recommend them to anyone looking for high quality outdoor appliances or furniture. read more

Fabulous firm, located in a out of the way location, it is truly a place to find and search out. I had been shopping for a BBQ, and I am very happy that I found them. As the other reviewers note, the service is impeccable. Selection of products is awesome; you will find what you need. Totally recommend this firm to anyone looking for improvements to their backyards bbqs and patios. read more

I have had two top notch service experiences working with Sean. The first was when I bought my Primo XL from him in August - he was very knowledgeable and made the purchase/delivery process extremely easy. The second was this past week when I had a major problem with my Primo (the top fell off and cracked - obviously not supposed to happen). I called Sean to report what happened on Monday. By Wednesday morning he had handled all warranty issues directly with Primo (I did not have to get involved at all) and personally delivered a brand new Primo to me - just in time to cook our Thanksgiving turkey on it! Life would be much easier if all customer service worked this way. I highly recommend working with Sean read more

Went in to look at a Primo BBQ grill but wasn't expecting to buy. Sean the owner was a wealth of knowledge and answered every question I had. An hour later and I was trying to figure out how to get this Q in my Mazda 3 Lol. Sean offered the use of his lift gate truck. I don't know of any business that would do this! If Customer Service, Knowledge, and lifetime support are important to you, go see Sean at Unique Outdoor Living. read more

Great service and selection! I gave up on my local BBQ Galore after being ignored by the staff, and headed to Unique Outdoor Living after seeing the reviews on Yelp. What a difference! Although Sean was plenty busy, he very patiently and competently helped me figure out replacement grill options for our existing BBQ island. When it became apparent that some retrofitting would be necessary, he called Eddy over from Loayza's adjacent office. They had a plan and a tentative quote for me before I left the store, came out to measure and confirm, and had my new outdoor kitchen installed in less than 3 weeks. Fantastic! A minor followup adjustment to the electrical configuration was dealt with immediately. I love supporting family run businesses like this, especially when they are so WELL run! these guys are a pleasure to work with. read more