So so helpful, my truck needed to be towed and it was in a difficult location and instead of giving…read moreup the driver continued until he was able to get it out with no problem and no complaints. Very pleasant, very professional and affordable.

From the owner: If it fits it ships. Quality towing services read more

Scammed me out of 130 bucks. Pulled my car off the road even though i told them AAA was 5 minutes…read moreaway. Have to pay cash, don't accept any other payment. They will literally drive you to the atm, or will impound your car... if you need any private towing services use Chuckran's Towing, Recovery & Transport... they have been much more fair to me on price and quality of service. These guys can and will scam you. Beware.

Do not use this towing service, even if AAA sends them out to you. My car wouldn't start so I…read morecalled AAA to have my car towed 9 minutes away to my mechanic. When the guy got there, he didn't even say hello. He immediately just started complaining his back hurt and that he might have to call his boss. My main complaint is that when he tried to start my car, after i told him it wouldn't start and a AAA tech already had come out, he tells me "time to get a new car, your engine is completely gone. I can tell.". My car is only a 2013 and never yet had any issues so this seemed unlikely. Then he tries to get me to bring my car to his cousin's mechanic shop "Ty's". The whole thing made me completely uncomfortable and felt sketchy. I told him no and that I wanted him to bring it to my mechanic down the road as requested. I felt like he was trying to rip me off and I felt really uncomfortable as he left with my car. (Oh by the way, my mechanic said I just needed spark plugs. The ran all tests and fuel pump and all other parts were fine). To add to this, since the moment he got there he was complaining about his back hurting and didn't want to do the job. Although on a human level I was sorry to hear his back hurt, professionally it had nothing to do with me and he shouldn't have been working that day if he was in too much pain to get on the ground to hook up my car to the tow. Overall it was a really bizarre experience.

Great service, quality and value. Customer service was great and the level of professionalism is…read morecertainly high. I needed a fuel pump and they took care of my car. Expensive, but the white glove customer service is well worth it.

Humanly and great service. Spent little time in the lobby and got the best service ever!!read more

Really great experience every time! The team is super friendly and professional. They always send…read moredetailed photos of the problem after diagnosing, which really helps you understand what's going on. Booking an appointment is super easy, and the service is always fast. Highly recommended!

Carmen, Gloria, and Perry were very considerate and helpful when I had several mechanical problems…read morewith my car. They were always courteous, gave me frank and honest answers, and helped by giving me a ride to the rental car place when I needed to rent a car while my car was being worked on. The only reason I hesitate on giving 5 stars is because when my battery light suddenly came on as I was leaving, I called the mechanic to see if I should return as I had a long drive home and he said to ignore the light as it probably was just a false reading. It was not a false reading. My alternator had broken. I ended up broken down late at night in CT. So next time I will run all questions by Perry and not some rookie mechanic. The staff tried to make it up to me the next day, which is nice.

Needed a tow from Dorchester to Southern NH. They were upfront about when they would be able to do…read morethe tow, pleasant to deal with, and very reasonably priced (and honored the price quoted with no difficulty). Driver was experienced, and navigated our driveway expertly. Would use again, in the unlikely event that my car ever breaks down in Dorchester again.

Horrible service. Do not use them even if covered for "free" with roadside assistance. If you see…read morean EJE Towing truck run the other way!!

I would not ever recommend this place to anybody if you want your car to be detailed and done…read moreprofessionally don't go here I paid to have my car buffed out the scratches and the whole car to be waxed when I got it back everybody that saw it asked me who did this and I told them who the person was and they said well they did a crappy job

Recently had my car VW CC towed to TOM'S AUTO to my surprise their customer service is out the…read moreroof they are so nice offered all necessary help to the point of coming in over the weekend on their day off so that i could get my car out AS THEY HAD PROMISED .dealing with them smoothened out car troubled soul Everyone is professional thanks to MR.TOM ,BRIAN,DONNA and MEGHAN

Horrible service. Drivers swore at me several times and raised their voices at me. All around just…read moreterrible professionalism and employees should be help to a higher standard.

Professional, polite and VERY helpful. The owner never got irked no matter how many different ways…read moreI asked to pay. Cash only.

I can't say enough good things about Jim's. From the second I called, I knew I could trust him to…read morebe fair and do great work. He was patient on the phone and quoted me a very reasonable price. There were no hidden fees and he had my car back to me the next day.

This place just got themselves a new loyal customer! I brought my beat up 2005 prius last week for…read moresome service and the staff got it done with amazing communication and fair pricing. In the scene of auto repairs where it is difficult to trust that the mechanics have your best interest in mind, Jim's is a breath of fresh air. They were attentive, communicated well and delivered exactly what I asked for in a reasonable time frame.

My car was towed away from an accident scene and when I called to pick it up a few days later I was…read morehelped out by a very nice gentleman, Matt. Not rude at all, and turned out to be very helpful. You have to know that they take cash only, and that their billing is on 24 hr cycle. Reading these reviews I knew that and was prepared. Picked up my car and was off. Overall a very smooth experience. I have nothing bad to say about this company.

I live in the Windsor gardens they had towed my husband car multie times for no reasoning. because…read morewe get home about 12:15am as he work evenings by the time we get home there's no parking but yet they do t bother on towing cars that don't belong here and have to resident sticker... we wake up and the vehicle is gone now we have to wait until after 8am because the office it's close and they still don't take credit cards what in the world is that I have severe health problems to be walking up the street and stressing for this bs they need to be more professional when you go there is not our problem your money hungry

Good communication, arrived on time or a bit before we were told. They took care of the problem…read morequickly got the car running. We will refer you in the future.

Amazing guys. My car wouldn't start this morning - they ran a diagnostic to make sure it was my…read morebattery and not my alternator. A jump wouldn't work so they went to the store to purchase the battery for me, then returned to install it. Great patient guys! Will use them in the future and recommend to everyone in the area. Thanks again !!