I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

Ruh-rohhhh.The motor on our air handler died in August. It was only a 89 degree day, and a super…read morehot week. We come to find out the system is around 35 years old. It's old enough to have a family, a career, a mortgage... Uhh. Time for a replacement. After speaking to 7 companies and getting 3 quotes, I landed on Nick's company. Almost immediately after reaching out, he was asking questions, requesting pictures, and really trying to get an idea of my space. He was kind, thoughtful, and extremely communicative. Unlike one company I dealt with, he was also open to giving me multiple options. There were no pushy sales tactics. He definitely isn't a salesman, he's an installer. Replacing your entire HVAC system is not cheap, and honestly, it is intimidating if you don't know a darn thing about SEER ratings and tonnage. I can research just about anything, so I really appreciated being given the information and having the opportunity to take it back and analyze it for myself and compare. The entire install went great, the team was courteous, respectful and seem to work well with Nick! They were joking around like old friends while working their tails off getting the install done. FYI he is not located on long Island any more, but that doesn't stop him from providing excellent service. He is on the island all the time. We're extremely happy with everything so far and we couldn't have picked a nicer person to do it with. Ps: if you need further proof that he's an all around great guy, he loves animals, too!!

Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

My heating stopped working right before the 20" snowstorm. David came to my home three times and…read morespent a total of six hours troubleshooting. He finally solved the issue -- a problem so rare that even my HVAC‑specialist friend couldn't diagnose it. I'm truly grateful for the outstanding work David did. He was a real life‑saver. And just a note: if he doesn't pick up your call right away, don't worry. It simply means he's busy, and you can trust that he will always keep his promises, fix the problem, and make sure your home stays warm and comfortable.

David came today to service my central ac unit. Just a great guy so happy that I found him. He's…read morefirst class a gentleman And he is highly skilled.

These guys are really good at what they do. My heating was not working and they came and fixed it…read morein under 2 hours.

From the owner: We repair, service, sell and maintain air conditioning and gas heating systems. Unit like Window…read morea/c, Ductless System ptac unit, Suburban ptac unit, Central System, Furnace Repair, Furnace Service, Boiler Repair, Boiler Service. We have been offering our customers with the most satisfactory solutions at the most competitive prices.

I was disappointed with the quality of work provided by my previous HVAC service provider. I only…read morerecently found out the owner is 84 so doesn't go to job sites. I can see the employees want to do the minimum and expect the customer to know when a service is needed. A few weeks ago I had an old zone updated for $9000 which seems to be working fine. We had significant water puddling in our basement utility room which houses our heat and a/c handling equipment. I called our Plumber who is always fast to respond and competent. He found that it was a clogged condensate drain on the A/C air handler. The plumber cleared the line the best he could but referred us to call the HVAC guys. When they returned, they agreed it was the drain, and begrudgingly flushed the line and made sure the pump was working expelling the water into the waste line. I asked, don't you open up the cabinet to see what's going on? "No. You don't see much and you would have to cut into the sheet metal to inspect it." Thanks for staying with me, this is when I found Chris at Econ Air. I saw the reviews and gave him a call. He's the owner and came himself. He looked at the drain, immediately removed 4 screws holding a large access panel and explained how condensation and metal eventually rust and form a kind of rusty mud. He spent a good half hour flushing the area with bleach & water and mopping up the area so the condensate tray was spotless. Before he left he checked my new unit and informed me the prior contractor sold me a low quality Chinese system. I know when I need my next 2 zones updated I'm calling Chris at Econo Air. You know immediately when someone is skilled and that's pride in his work. I'd give Chris 6 stars. He only charged me $200

If i could give this company 10 stars i would uses best equipment changed system used trane…read moreinstalled way beyond expectations at a fair price highly recommend

Burst pipe in midst of record cold snap. Have been using Berleth for 25 yrs and they are always…read moreresponsive,have great service and trustworthy.

I've been using Berleth for all my plumbing needs at my own home as well as at my mother's house…read more They provide thorough, clean, professional and friendly service. They have fixed every issue on a timely basis, especially important when an emergency leak pops up, as they fit me in this past week. Their entire team can be trusted to quickly and efficiently solve any problem. When we had an issue with an older Kohler toilet, they did not have the part on the truck (which is unusual, they have everything!) the serviceman went off to the warehouse and returned promptly. Skill and dedication. While some have said their prices may be higher than others, I believe you get what you pay for. I highly recommend Berleth.

We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

In 2018 just prior to a really hot and extremely humid July 4th holiday weekend my Mitsubishi A/C…read morestopped working. With each visit by my local HVAC outfit things were continuing to spiral out of control. Each guy they sent to solve whatever the problem was appeared as if it was their very first service call. Yes that's right, on the job training experimenting with my $12,000 almost brand new 3 year old state of the art computerized Mitsubishi! Finally, I had enough!! I began searching for a new HVAC company. I remembered that my family had been using Comfort Control in East Northport N.Y., but was told that normally they would not travel to Nassau County. I called and spoke with Samantha. I explained what I had been dealing with for well over a week and that I really needed help. She said since my family were longtime customers they would come over and have a look. The next day a gentlemen named Anthony showed up. I explained what had previously been done which included bypassing Mitsubishi's internal water pump and jury-rigging the computer board to force the fan to blow warm air even though the unit had shut itself down. Anthony got on the phone with Mitsubishi and began to attempt to first undo the damage which had been done. He was calm, professional and courteous and explained to me he'd get to the bottom of this. After about 2 hours he did just that!! He then began to troubleshoot what the real problem was. This didn't take much time as he discovered a clogged drain pipe and explained one of the first things any company should look for is just that!! He then blew the drain pipe clean using pressurized air. So for well over a week I was sweating my ass off because the local idiots couldn't think to try that first along with charging me hundreds upon hundreds of dollars, which I did get back thanks to a comprehensive report that Anthony wrote up for me to show them. I will always remember and be grateful that Comfort Control bailed me out of a very frustrating situation. Fast forward to Tuesday Aug 25, 2020 and my Mitsubishi shut down for the first time since back in 2018. Called the local outfit and insisted they send one of their two senior technicians. On Friday Aug 28, 2020 they responded and were not quite sure what exactly was going on however they were able to get the unit working again. I got right on the phone with Samantha and explained that I really do not have much confidence in the locals and could she send someone over to give me a second opinion. She said if the unit shuts down again she would do her best to accommodate me. I want to emphasize that over approximately a 40-year period I have used more than a half-dozen HVAC businesses in my area and discovered the hard way that each one is worse than the next and that finding a really good one is nearly impossible. Comfort Control is just that. I cannot say enough good things about Samantha, her father Bill, and Anthony. Besides all that they are just very nice folks who have helped myself and my family with all sorts of referrals having nothing to do with heating and cooling. Unfortunately for me they only serve Suffolk County, NY.

Bill came and diagnosed the problem after a thorough analysis. He took the time to explain to us…read morewhat was happening and what our options were. On installation day, everything went smoothly and on time and as planned. I recommend him highly for his professional service! One of the best contractors I have dealt with.

The UpRight Plumbing Team was awesome. Professional service was given throughout. They identified…read morethe problem with my toilet flange and quickly fixed it at a reasonable price. They left the area clean and tidy and my wife and I with smiles on our faces. Choose UpRight Plumbing and you won't be disappointed.

I had a great experience with this plumber, very polite, honest ,on time ,solved my purifier issue…read moreright away job was done carefully and efficiently . no complaints