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Pavilions

3.1 (104 reviews)
ModerateGrocery
Closed 6:00 am - 10:00 pm

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Recommended Reviews - Pavilions

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Erica T.

Went in to grab a few helium balloons. Bill was super nice and we had such a lovely conversation. My friend leaves around the corner and she always tells me how much she loves the market there due to their costumer service. Every time I was there (sometimes twice a day for work props or helping with snack selection for the craft table) the store has looked very clean, well stocked/organized.

X Marks the Spot!
Lance L.

Do you ever feel like dressing up just to do some of life's basic chores? You know, things like... Grocery shopping. Or maybe you feel like just walking the produce aisle with a full face of makeup just in case you come across your "Mc Dreamy"...(who's still watching greys?) Or Maybe, just maybe you have a crush on the the gal behind the deli counter and every time you come in you spend 60 dollars on Boar's Head honey ham just so she thinks you're a baller.. Well, if you are going to do any of the things stated above, I say Pavilions is the grocery store to do it!! Yeah, this upscale grocery store is a step up from its predecessor Von's and though there are many similarities, they do have their differences just the same. And just as Infinity is a step up from Nissan and Lexus is a step up from Toyota, Pavilions is that to Vons in which they offer a larger space for more specialty departments and few more bells and whistles that are sure to elevate your shopping experience. So... Break out your best Gucci loafers, Get your hair done, nails done, everything did (dedicated to all my Drake fans), Find yourself the least wobbly grocery cart for all that ham And... Let's. Go. Shopping.

Gelato

Must buy! This gelato is amazing! I grew up in Italian and never thought I would be able to find authentic gelato. This truly has the chefs kiss! Thank you for carrying Nancy's Fancy Gelato. I will def. Be buying all the flavors!

Elisa G.

I love this market and they are so kind to employ some of the nicest checkers and baggers. They produce is always fresh and the wines are RAD!! The fish is not so good so 1 star off for that HOWEVER, it's all great when you live in the Oak Park area and I was so lucky to be there for 5.3 years. I miss it and visit whenever I'm visiting my sister wife! TMI lol

I wanted a very neutral and elegant arrangement for my boss's wife and Bill did just that!
Haley G.

I had to run to grab my boss some birthday flowers for his wife and none of the pre-made flowers looked right for her. Bill asked if I needed any help finding anything and then very sweetly offered to make me something if I wasn't seeing anything I liked. He was very knowledgeable and helpful and made it a great experience. He gave me his advice on what was best to do while also making sure it was something she would like. He let me know they also do pre-orders! I had no idea. I will definitely be back the next time I need a beautiful arrangement!

Thanksgiving 2021 with a splash of color from Pavillions Floral Department.

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11 years ago

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10 years ago

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9 years ago

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10 years ago

i'm allergic to corn. The pharmacist at this location is absolutely amazing. His name is Rick, and he has yet to kill me. woo hoo!!!

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9 years ago

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11 years ago

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15 years ago

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12 years ago

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9 years ago

This place is unbelievable. Not 1 express lane open. Slow as molasses. Get the self check-out back or something. Ralph's here I come.

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11 years ago

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10 years ago

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9 years ago

Pavilions is ok, nothing great but not horrible. The selection is decent and usually the customer service is too.

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9 years ago

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9 years ago

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9 years ago

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12 years ago

Increasingly going down hill. Selection is more like a convenience store than a full service grocer.

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9 years ago

Patrick works very slowly and lazily, what they say does not stop, there were negative impressions about the service

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Page 3 of 3

Ask the Community - Pavilions

Review Highlights - Pavilions

Here are some photos below of Passover and Thanksgiving arrangements that Abby made.

Mentioned in 6 reviews

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i've been coming to Whole Foods since I've been in LA for 20 years. Unfortunately, this one is the…read moreclosest to me now. My favorite one is Woodland hills and I go there when I can, but unfortunately, the thousand Oaks location leaves a lot to be desired. The juice bar team never pays attention when customers are standing at the counter or walk up. I always have to get their attention. And often they don't make the juices or smoothies correctly. And my biggest gripe is this location never has fish on hot bar. They have all the meat and chicken but for pescatarians or vegans, they have very limited options. Why does this location not order fish for hot bar? It's the only Whole Foods in the area I've seen without fish. They've maybe had it 4 or 5 times in the past two years. And sometimes they're out of tofu so I have no protein options. I'd like to know from corporate why they refused to order fish.

This was my first time at the Whole Foods in Thousand Oaks. I'm closer to the one in Porter Ranch…read moreand always get chicken kebabs with a whiskey barbecue sauce. I went to the meat counter and noticed that they were all out of my favorite. I asked the butcher if they had any in the back and he says no they were out of them, but he could make some for me right there. He got plain skewers and got the sauce from the refrigerator and made them right there on the spot. Talk about outstanding customer service. This was just fantastic and I thanked him several times because I knew he didn't have to do it. This was about 1130 today Friday unfortunately I didn't catch his name but wanted to pass on this.

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Gelson's Westlake Village

Gelson's Westlake Village

3.6
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Dear Hubby was out running errands and stopped at the soup/chili bar for me last week. I've been…read morehaving some dental challenges and soup was just what I needed. He brought home a wrapped piece of cornbread, a pound container of vegetable chili, and a tiny lemon bar slice. For $15. What?! He reported that service was good. And the presentation for the little lemon bar in a fancy bakery box was lovely. My sticker shock had me questioning take out as a concept. Their soups are priced at $7.99 a pound, which seems on the high side. The soup was tasty, if a bit spicier than I expected. I did enjoy the beans included with the vegetables for added body and flavor. For me, the cornbread was too dry and flaky to be fully enjoyable. That was the least favorite of the items for my eating experience. Crumbs were flying everywhere as I tried to eat it. The lemon bar was overly petite for $5, in my humble opinion. It was very tasty, and not too sweet. The texture was on the dense side. My preference is a little lighter & fluffier. Overall, I appreciated that DH was searching for softer items I could eat while going through my dental issues. The cost seemed high for a meal that I mostly enjoyed, but didn't send my tastebuds to a heavenly place.

Nicole S (cashier) needs an attitude adjustment on how to treat loyal customers. Eric, Store…read moreManager made a sound decision on my behalf, to which Nicole took issue with the decision and proceeded to embarrass me in front of customers in line. She continued to reiterate several times the store policy regarding the usage of coupons. As a result of her anger and harassment towards me, she failed to place additional grocery merchandise into my bag The complaint issue was called into by me and personally spoke to Eric (Store Manager) on 5/30/26, regarding Nicole S. Conduct.

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Pavilions - grocery - Updated July 2026

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