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    Paw Factory

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

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    9 months ago

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    The Good Dog - We offer a variety of stylish accessories to keep your pup looking their best!

    The Good Dog

    (693 reviews)

    I can't say enough amazing things about Good Dog Boutique in Rancho Cucamonga! They have been an…read moreabsolute lifesaver for me--not only helping with two puppy litters, but also consistently taking incredible care of all three of my Goldendoodles through their grooming services. The owner and the store clerk, Nick, are both extremely knowledgeable and genuinely care about what they do. Every time I walk in, I feel supported, informed, and taken care of. Their customer service is truly exceptional. What really sets them apart is their mobile grooming service--anytime I've been in a bind, they've come through for me without hesitation. That kind of reliability is hard to find! If you're looking for a place you can trust with your dogs, this is it. Highly recommend to anyone who wants quality care and a team that treats your pets like family.

    I will NEVER COME HERE AGAIN…read more I took my maltipoo last week. I took her here maybe once before years ago. This is not my normal groomer. My dog just went to the vet for a physical exam just hours before and there were no issues. She is an indoor dog & does not socialize with any other dogs. She has never had an open wound, nor any incident with any other groomer in her life (5 years). My dog came home with cuts on her legs and face and I just found another on her ear this morning (it was masked by hair). I contacted the company and the groomer said the scab on her legs must have got caught on the clippers. She also said she doesn't like being cut on her face. I do not believe either of these statements. She has never had issue at any other groomer. My main complaint is that none of these were mentioned to me when I picked her up. It was only said after I called and told them what I found. The owner did contact me and apologize and offered to refund half the grooming price. I do appreciate that. However, Now that I found another cut on her ear, I'm honestly even more upset. There is no way that she went in there with all these cuts without my knowledge and without a licensed vet noticing them. She didn't because those cuts weren't there prior to her grooming, although the groomer claims they were. I should've have requested a full refund and medical care/products. Although I did receive an apology after contacting them, it doesn't negate this fact this shouldn't have ever happened. Now I have to spend money tend to her wounds medically and don't know what to do since this has never happened before. I'm just very irritated with the whole situation and hope I don't find any more cuts.

    Paw Factory - petstore - Updated May 2026

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