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    Pawprints Pet Services

    5.0 (1 review)

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    16 years ago

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    PetSmart

    PetSmart

    (275 reviews)

    This isn't a review of PetSmart so much, but instead the Kitty 911 adoption that sets up at the…read morestore. We stopped in last Sunday 8/16 - we spend at least $500 every month or so on supplies - and Kitty 911 was there. There was a huge sign saying "ADOPT ME" on a cage with a little white kitten, so my wife watched the kitten for a while and then asked to hold her. We have been looking for a white kitten. The person she asked must not have liked my wife for some reason, because she snatched the cage away and announced that the kitten was "not available". She seemed to be in a hurry to get it away and said something about "medical issues". I went to talk to her (I didn't get her name, but she is tall and has curly blond hair) and said we were interested in seeing the white cat. She said that it was not available and had multiple medical issues. I asked her what the issues were. She was taken aback and after hesitating, said that she had seen tapeworms at home that morning and that they didn't have any medicine to treat them at the store, so she needed to take it back home. This is despite the fact that there was an open Banfield Pet Hospital literally 100 feet from where we were standing, who undoubtedly had deworming meds in stock. Also, why would you bring in a kitten with tapeworms to an event like this when a single flea might pass it along to the other cats? This was all just gaslighting. We are usually happy to see Kitty 911 and we even adopted a Russian Blue from them at this PetSmart a few years ago. I really don't understand why this one person was so angry and rude to my wife, but she certainly made us both feel very unwelcome. I think that the manager at this location might want to reconsider having Kitty 911 on site if they are making their best customers consider if they want to return, or at least interview the people that show up and interact with PetSmart customers.

    Alright peeps let's see who is on the chopping block today!!!…read more Come on down petsmart!! Alright so outside like always so much space for parking and disabled parking. So cuddos to you guys for this! When you get inside the establishment it's very clean and you can see where stuff is at really quick. Love the choices they have for pet treats. One thing for sure is that they do need more customer service we are here to see about a pet adoption but it seems like they don't want these pets to go to homes. We have been waiting to hopefully hold one to see if I get a reaction from it but still nobody is helping us. Well we have been decline to adopt suki it's okay no worries it was probably not meant to be. How ever we did adopt 2 tabby cats from joybound rescue it was buy one get one we took the brother and sister so we are happy and blessed to welcome 2 new family members I did go back to this store to get my kitty supplies and I'm happy to say that I'm happy with everything I bought. Now I won't drag this I will say it I will continue to go back for all my pet supplies and needs but will not go back for pet adoptions it just seems like they are not thinking of the kittens/ cats for people that want to give them homes. I can just say petsmart do better have someone that can rehome these kittens/cats or animals that are wanting to get out of that cage they are in.

    The Tail Haven - Lafayette

    The Tail Haven - Lafayette

    (71 reviews)

    Although I had a nice chat on the phone with very nice lady, I decided to drop by before my fist…read morereservation to check the place out for my 3 mo old tiny puppy that needs playtime and socializing, while I got called away for meetings at my usual wfh job. When I pulled up a younger male (long hair) was a bit standoffish and looked at me like I was insane asking if I could come check the facility out. I honestly felt like I was being shamed for so much as asking to come see where she would be after I dropped her off or meet any staff. I guess we are supposed to hand off our dogs through the car window on a rather busy street, to a virtual stranger? No lobby or anything? He said I could look at pictures online, but I have never had a boarding or daycare place gate keep their space like that.

    I have never left a review on Yelp before, but feel I need to now. I have had 2 different dogs who…read morewe have taken here over the past 6+ years. I was always surprised when I would pick them up and they would be very wet, sometimes soaking wet. I was under the impression this was because it can be very warm in Lafayette and that is how they cooled the dogs off. imagine my surprise when I was told they use water from hoses to "correct" behaviors. I have checked around and found this is not a usual way to correct dogs. so, my dogs won't be going there. I am also going to clarify to anyone I have recommended Tail Haven to that I no longer recommend their doggie day care.

    Pawprints Pet Services - pets - Updated September 2026

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