I have been taking my dog Bailey here for over 4 years and I love these ladies so much. They take…read moresuch good care of my dog, and he always comes back looking and smelling wonderful. He is getting older and they take extra time and caution with him. I have taken him to other groomers and have never really felt comfortable leaving him there...but at Messy Furr N' Paws I feel so comfortable leaving him and I know that he will be taken care of. I can't recommend them enough!!!

Last month, I picked up my Maltipoo after a grooming appointment and was extremely disappointed…read morewith the results. I had specifically requested a teddy bear face and was assured that she would be groomed in the same manner as my previous visit (despite not returning for two years due to a similar issue). My appointment was the last of the day, and the grooming was completed in about 20 minutes--much quicker than the usual 45 minutes. The result looked rushed and did not resemble the teddy bear style at all. Instead, she ended up with a narrow, poodle-like snout and a fluffy top. When I calmly expressed my concern, the response I received was dismissive ("I think she looks cute"), rather than acknowledging the issue. I was also initially blamed for trimming her hair myself, even though I clearly explained I had only lightly trimmed above her eyes and not around the nose. Eventually, the owner acknowledged that the grooming resembled a poodle cut rather than the teddy bear style I had requested. Additionally, I was told that customers typically refer to the style I wanted as a "donut" cut. As a customer, I am not familiar with specific grooming terminology and relied on clear communication describing the look I wanted. To further add to my dissatisfaction, I was charged a higher price than expected, and Coco's nails were not trimmed as part of the service. Overall, this experience was disappointing, particularly given the clear request and prior assurances.

I had the best experience, everyone was very friendly & incredibly helpful! they made my boy look…read moreextra handsome!

We've been going to that other "smart" store for over five years to have our dog's nails trimmed…read more Ever since, they've told us that we can just walk in and they will do the trim. The most we've ever had to wait is about 15 to 20 minutes. Today, was no different, walked in at 10:15a, let them know that we needed a nail trim, the associate said that the earliest they can get us in was not till 12 PM without an appointment. An appointment? I explained to them that in the five years we've been going to them for nail grinds (which is pretty frequent) we've never had to make an appointment. That's when she said that making appointment has always been in place. So, I walked out, came over to The Good Dog. The General Manager greeted us, even while working with another customer. Listening how he handled the other two customers in front of us (who appeared to be regulars) set the tone that this is a friendly place that we want to be a part of. You know, it's like "Cheers," you wanna go where everyone knows your name! Well, they were able to get us in right away. They advised we typically do not need to make an appointment for nail grind, but to simply call up to make sure they are not busy at the moment, otherwise can get in quickly. I think that's reasonable, fair enough AND smart! "Thanks, Good Dog!"

My babies were groomed and they look so cute!…read more My babies spent the day at the spa at paws and claws depot. We got there early and because they were a little matted it took the groomer awhile. They were good with them.

wonderful employee they offer grooming services by appointment only , has reptiles and guinea pig ,…read moreturtles for sale, pet adoption services offered. I took advantage of their Walk in Self service dog bath $20 includes shampoo / conditioner/ towels / and an apron. Full use of the facility blow dryer, comb, scissors etc. Definitely will stop in again for the self service dog bath . The facility was clean and the convenience of using their grooming products was great.

I met Karla through a neighbor on the app "Next Door" . She is a wonderful person . Karla lives in…read morethe IE yet drives to SFV for clients & all over the West Side & So Bay. We try to book appointments when she is going to be in our area and so far it's been really easy . I highly recommend her, she is very gentle, she cleans up after the cut & just an overall sweet person. so glad we've met you Karla and look forward to a long friend/catship with you !

I'm so glad I found Pawz ' n Klawz on Yelp. Karla went above and beyond to make my rag doll cat "…read moreJackie" to feel comfortable and gave her a beautiful lioness haircut. Karla always kept me informed throughout the process, and you can tell she loves animals. I highly recommend Karla for all your pet grooming needs. She is Awesome!

I absolutely love this place. They don't discriminate against my pitbull. They always take her and…read morehandle her with care.. They also Service, my poodle Shih Tzu mix, and she always runs in with a little pep in her step...: I appreciate the care that they give, and their reasonable prices that they offer!!! I highly recommend this place. It's always super clean..... only place that doesn't smell like a wet dog!

My dog has horrible irritation and redness in his penis after bringing him here. I thought picking…read morehim up bald after 30 minutes of dropping him off was the worst part, it turns out that it is not. I'm afraid he might have an infection. It seems to me that this guy is careless about these animals. I got a call 30 minutes after dropping him off which was insane to me how you can bathe, cut hair, cut nails and clean ears all in 30 minutes! I don't know if my dog was hurt with the tools but I do know that this was caused by the grooming. My dog has been knotted before and this is the first time this has happened.

I have been here about 4 times to self wash my 2 huskies and every time I go in, the owner & the…read morestaff are extremely helpful. I made an appointment today to actually get my fluffier husky done by one of the groomers because she needed some deep help with her undercoat. The groomers name was Kaitlyn who did her and she did a great job. Very friendly, got Skye's undercoat out, and gave me a recommendation for which brush I should buy for inbetween grooms. This is definitely a great place and I highly recommend it for a professional groom or a self wash!

This place is an hour from me now, but its honestly probably worth the drive…read more I have tried a LOT of self serve dog washing places. This place checks allll the boxes. The feel inside is great. Roomy and clean. Each station has its own door, and you can choose between a bath tub or a flat shower type basin. The hook up system for keeping your dog tethered is great. The water temperature is adjustable, and the shower heads swivel so nicely, plus are squeeze pressure style. They had some girls doing professional grooming in the back as well as doing check out, and they were so nice. I asked one of the girls for her opinions on my dogs coat and she was really helpful. Also, this place sells items directly from FrostPaws Bakery, who I've used several times in the past for custom birthday cakes.

Friendly staff. They have Sameday day appointments. Dogs smell great. I love the banana's!read more

I don't recommend this place to anybody, this is the second time I take my 4 month old teacup…read moreYorkie & I am very unsatisfied. The first time wasn't bad, but the second time was horrible! I had left. No lie was gone for only like 10 min when they suggested for me to come back when he was ready & they'd call me. It was legit 10 min later! As soon as I walked in, the lady in charge referred to my dog as the "devil" at first I thought it was funny because he is very afraid of the groomers & even gives us a hard time to bathe him! But, he's a PUPPY! I asked if she trimmed his nails & she said no, I offered to hold him while she did that. Pretty much the only thing they did was bathe him, trim his front hairs by his eyes & charged me for full service. What really bothered me is that when I picked him up, he was terrified, shaking & was totally out of it for 2 whole days! I couldn't stop thinking what could've happened in the 10 minutes that we left our puppy! These people have no patience & he also was refused a bandana! I will not be returning!

Jessica is fantastic . This is my first time owning a long hair dog and of course I was worried…read moreabout grooming and the experience. I called several mobile groomers and no one called me back . Jessica is quick to respond and right on time. She was so good with my golden retriever. Towards the end he was all smiles. I will definitely be calling her back. Goose says Thank you !

Amazing amazing amazing service! Our puppy got into a bit of a mess inside of his crate. We didn't…read morehave any supplies on hand, and it was late as well. Drew responded to our inquiry and traveled to our home quickly! Drew was communicative throughout, kind, and attentive to our puppy. And our pup looked so great afterwards! His coat was so shiny! Superb service! We will definitely use again! Thank you Drew!

Been here a few times for a few of the dogs that I dog walk in the area, multiple sizes &…read moretemperaments .. Mallory has always gone above & beyond .. calming the dogs & fitting us in best she can even with her full schedule. The overall experience has been 5 stars EVERY visit . Definitely check it out for yourself & don't rely on any bad reviews cause PUN INTENDED "B*****s always trippin"

Take with a grain of salt what these people leaving negative reviews are saying. They are ALWAYS…read morecomplaining about something. This young woman has groomed my Betsy countless times and is wonderful.