When it was close to our pet passing away, we found Only Cremations For Pets and spoke to Kayla…read more She answered all our questions about the process and services they would provide to our beloved dog, Ronni. She explained how we could watch as little or as much of the cremation process as we wished. She also explained the "Private Viewing" and what the entire package would cost and entail. The morning Ronni departed our life, we brought her to Only Cremations and they kept her for us until the viewing, which was a couple days later. The day of the viewing, we were already an emotional mess, but Brittany was there right away to show us the presentation of Ronni in the viewing room. She was beautiful and had a blanket laid over the lower half of her body. Ronni looked like she was peacefully sleeping. There was ambient lighting and somber, relaxing music playing, a vase of flowers nearby, a sofa, and of course a box of tissues for our use. We were given up to two hours to spend with Ronni in the private viewing room for us to say our last goodbyes. We felt grateful to see her beautiful face one last time. During this time, Aldair came in and took her clay paw prints and we also had some ink paw prints done. He did a great job capturing the definition of her paw prints. Both Brittany and Aldair made this time more supportable with their patience and compassion and the gentleness they had with our baby girl. When it was time for the cremation, we had to leave the viewing room and go to another room, as our 86 pound Ronni needed a larger cremator chamber. We were able to sit in this room and watch through a window as Aldair placed her into the compartment. We had previously viewed the entire cremation process with another pet of ours and wished to ensure we received only their cremains, with little chance of a mixture or unknown other pet being switched out. Sounds a little paranoid, but we've heard stories, and this way gave us peace of mind knowing we were definitely receiving Ronnie's cremains. After the cremation process, approximately 90 minutes later, Aldair carefully and thoughtfully prepared the cremains for us to be able to take our Ronni home with us in a nice wooden urn provided as part of the package. Brittany presented us with a fabric bag with the urn inside, along with the clay and ink paw prints, a certificate note of sorts, and a packet of flower seeds. We are so thankful for this experience your establishment provided. Some of the "mom and pop" stand alone facilities have been bought out by big chain corporations, and they do not provide this same service as you have given to us. It's almost as if they have something to hide or don't want you to see. You've provided us with the best farewell we could give Ronni and are so appreciative Dr. George Katcherian founded and created this location for us to give a compassionate goodbye to our loving pets.

My dog passed July 15 2026 and I have his aches yesterday July 21 very nice box with a lock and…read morekey, a seed envelope , print paw and a certificate with a condolence letter.it was servir with care.

We just had to say goodbye to our goose of 16 years. As hard as this was for my wife and I Paws…read moreinto Grace made it very nice for us. The doctor that came to our house was exceptional and was just amazing in such an emotional time. We were crying most of the time and he was so patient with us. He let me carry goose to the car and she looked so beautiful and at peace. For the life of me I can't remember his name because we were crying but a truly great human being so thank you. I think both my wife and I want to go this way when it's our time hopefully many years from now. But again thank you guys so much. Jason & Dana Berget

This place was such a God blessing for me and my family. It started from making the call to request…read moreinformation. I wanted same day service and don't think it would be possible sine I called last minute but they made it possible! Dr. Klaus was so very sensitive and supportive. He walked us through every move he made. He treated my baby with respect and dignity. would recommend for any family making this difficult decision.

Oliver was outstanding answering questions w compassion and good prices !…read moreTues thru Sun 10 to 2pm Michele Harr

I am so happy to recommend Oliver from Precious Pet Cremations. He is a class act, compassionate,…read moreprofessional and just a nice and kind soul. While cleaning out a loved one's residence, I discovered several urns of her former pet remains. Wanting to be respectful of the remains and our family member, I arranged for Precious Pet Cremations to include the remains as part of a communal spreading of ashes at sea.

My first time going through this with my first and only puppers who passed away exactly 2 weeks ago…read more& I just picked up my babies urn/ ashes and since the beginning of this transition Gentle Journey has been very patient , caring and comforting through out this process , I appreciate their work for my first time dealing with this , they were very helpful , thank you for caring for my baby

They are very polite , patient and showed empathy to the family that lost a family pet.read more

The service was great. Very caring from the pickup of my sweet pup to the delivery of her ashes…read more They are reasonably priced as well. The best I could hope for in a stressful situation.

Very disappointed in this service. Would not recommend. Very tacky clay paw prints with rhinestones…read moreon them. We paid for the paw print framed and the pictures speak for themselves. Could not look cheaper or tackier. They used a label maker to put our dog's name on the frame. We also asked, specifically for our dogs fur, she was a black and tan Doberman and, well, again, the pictures speak for themselves. We wrote on the form, when they picked her up to make sure that they gave us both black and tan fur. She had a lot of tan fur in her paws that we should have clipped ourselves in retrospect. We got a tiny amount of black fur (it doesn't even look like hers). We had our last cat cremated at her vet and they did a much better job with the paw print and glass vial (filled with her fur). What's done is done. Also, it should be "forever in our hearts" with a "s" because "our" is plural. Just sloppy and cheap.

I've brought 3 of my furbabies here and the 4th just 2 weeks ago. I don't have any complaints but…read moremore curiosity, like why is there an extra fee to witness your pet go into the furnace and how come it takes 2 weeks for the ashes to be ready? Just general questions that I think most loving pet owners would want to know. I trust this company that they are humane and actual placing your dog's ashes in the box and no other animals. Price is affordable.

My dog passed away last night. I received Pet Haven as a referral from the Vet. This morning I…read morecalled to inquire about burial services for my little boy. Clearly feeling devastated I was beyond words to explain how rude the woman was I spoke to. From the moment she answered the phone, she sounded bothered and clearly she does NOT want to be there. I asked her if she could tell me about the services they provide and she said, WHAT SERVICE? I actually thought I had the wrong number and had to ask where am I calling? She angrily said this is a pet cemetery, what do you need? I asked her about cost and she said $2,000 ANYTHING ELSE??????? I'm so upset, I just hung up. I have never dealt with someone so rude and non companionate is an under statement!

There are no words to truly express how grateful my family is for Dr. Nicole and the entire Serene…read morePassages team. Recently, we had to help our almost 18-year-old dachshund, Dodger, cross the Rainbow Bridge. He had been with me since I was a teenager, so we truly grew up together. He wasn't just a dog. He was family. As the last of our five-dachshund dynasty, saying goodbye marked the end of an era for our family. We were there the day he was born, and nearly two decades later, it felt like such a full-circle moment to surround him with that same love as we helped him peacefully cross the Rainbow Bridge. From my very first phone call, I knew we were in the right hands. In full transparency, I wasn't my best self when Don answered, as I had been dreading making that call. Yet he met me with nothing but patience, kindness, and compassion. He answered every question without ever making me feel rushed and quickly replaced my fear with peace. His care didn't stop there. On the day of our appointment, he kept me updated on when to expect Dr. Nicole, checked in afterward, notified our primary veterinarian of Dodger's passing, and handled every detail with incredible thoughtfulness. He truly provided a white-glove experience, allowing us to focus entirely on loving Dodger instead of managing the logistics. The handwritten note we received afterward meant more to our family than he'll probably ever know. Dr. Nicole gave our family the most beautiful gift: a peaceful, love-filled goodbye at home. From the moment she arrived, her expertise and emotional intelligence were evident. She took the time to get to know Dodger and our family before anything else, allowing what could have felt like a heartbreaking appointment to instead become a meaningful celebration of his life. She thoughtfully explained every step, intuitively meeting each of us exactly where we were in our grief. She somehow knew when to speak, when to sit quietly, when to gently guide us, and when to give us space. She made sure each member of our family was truly ready before moving forward, honoring that everyone grieves differently. What impressed me most was that she never allowed the experience to feel clinical. Every detail was handled with remarkable tenderness and intention. Even something as routine as placing Dodger's catheter was done so thoughtfully and discreetly that our focus remained entirely on loving him instead of the medical process. Afterward, she lovingly swaddled him with such care and respect that it felt like she was caring for one of her own. Every interaction reflected dignity, compassion, and genuine love. As heartbreaking as that day was, Dr. Nicole gave us the incredible gift of peace, allowing us to be fully present with Dodger in his final moments and leaving us with the comfort of knowing we had given him the beautiful goodbye he deserved. Thank you, Dr. Nicole, Don, and the Serene Passages team for treating not only Dodger, but our entire family, with such dignity, compassion, and love. You transformed what could have been one of the most heartbreaking days of our lives into one that honored a life so deeply loved. We will carry that gift with us forever.

This is such an incredibly difficult decision for any of us faced with the rapid deterioration of…read moreour lifelong family companion. Our Bella was a 15 year old Aussie when we made the decision to euthanize her at home. Dr Nicole communicated with us throughout the day as to her arrival time. She was so extremely kind and supportive. She explained to us how the process works and gave us as much time as we needed to say our goodbyes. This was the best possible outcome for an incredibly painful experience. It has been a month since Bella's death and I finally can write this without crying. Dr Nicole really helped us feel that we had made the right decision. Godspeed Bella and thank you so much for all your love over the many years.

I mean just horrible service in the face of a family tragic loss. Took my payment 12 days ago for…read morethe loss of our beloved pet, and sent an update link that has not been updated in 10 days. And when I reached out they told me they are just a technology company and offered no help in finding our animals remains. Terrible service and company. updates

It has been months since my beloved dog Lucky passed, but I figured I should share my review any…read moreway. I want to start by saying that the package I ultimately received was very beautiful and I am very happy with the physical products I received from this company. They did well in honoring my best friend and providing me with cherished mementos. The mementos were the main draw for me when I chose Angel Paw/ Loving Pet. My dog Lucky had cancer, and although I was starting to emotionally prepare myself for the end of his life, his death came suddenly. I was alone with him when it happened and I felt panicked and anguished about what would have to come next. I should have stopped and called our vet and asked them to hold his body for me while I figured things out, but instead I immediately started trying to find an aquamation service that had the mementos I knew I would need to grieve and remember Lucky. So I turned to Loving Pet/Angel Paw. Their website looked so clean and modern! I was impressed so I filled out a form and they called me very quickly. A van was dispatched to my home and arrived in 2 hours. The driver who picked up Lucky from me told me the process would take 2 weeks. Loving Pet/ Angel Paw promised cutting edge technology that would keep grieving pet parents in the loop every step of the way of the cremation process. It's proudly proclaimed in their About Us story that the whole point is to keep families away from the nightmare of not knowing. I was stuck in that nightmare of not knowing for a month. If you're stuck waiting, please know you will get your pet, but it will take a month. I was in agony thinking I had chosen wrong, or that I got scammed and I would never get Lucky back ever again. I did get Lucky back and so will you. You unfortunately just need to keep waiting. The app never updated with any of the steps of Lucky's aquamation process. After 2 weeks I started calling and calling and calling. I left messages with my phone number asking for a call back that never came. I had more success with emailing them. I would recommend emailing if calling isn't working. The explanation for the delay was The Weather. Southern California was experiencing torrential unrelenting rain earlier this past spring. Fair enough. 3 Weeks after they picked up Lucky from me, someone responds to my email saying Lucky would be shipped to me. They don't provide me with a tracking number even when I ask. At this point I am having slightly more luck getting them on the phone. A few days after I asked for the tracking number via email, I call and a Lovely man who said his name was Jeff answered. Lucky had not been shipped out yet after all, BUT Jeff does reassure me that Lucky's cremation package was ready to go and would be shipped ASAP. And it was. So shout out to Jeff for that one. I get a text message later that same day with the UPS label. Overall this experience was unpleasant. Complete lack of communication with grieving pet parents. I would not recommend this cremation company to anybody in the future. But if you've already chosen Loving Pet/ Angel Paw, please just wait it out. Your baby will be home soon.