I purchased my new Honda here about a month ago. I'm a new mom, who has very little time. I was…read moreable to work with the James from sales team before my arrival so that most of the details were taken care of upon my arrival, ensuring a fast and smooth purchase process upon arrival. Upon arrival Moe assisted us from start to finish, and he was so great and made the purchase very easy and speedy. There was one miscommunication upon arrival regarding pricing but the team quickly addressed the issue, so that we could move forward with completing the process. I was in and out very quickly, with the car I wanted at a great price! I will certainly be back to Tracy Honda and refer family and friends!

Quite the joke of a dealership. Came in for a service on my accord and I wanted to sit inside the…read morecivic type r to check out the car. Was quickly denied entry into the car by management. Walked over to the Toyota dealership and they eagerly showed me their $71,000 Toyota Supra. Giving the stars for Kevin at their service center for fitting me in last minute.

You take your car to the dealership when something is wrong. That's stressful enough. Then they…read morediagnose what is wrong and that becomes even more stressful. But then you have a liaison, like I did, his name was Mikey Shaw and that made everything easier. He was the most understanding, communicative and most helpful I could have asked to work with. Mikey has been more than helpful and communicative person during this whole process of mine. He was able to pivot options for me until it fit what worked best for me. I couldn't have understood what was going on or how to get through it if it wasn't for Mikey. I'm thankful and glad I was able to find my person at Toyota. Thank you Mikey.

Thank you for your response. At no point during our visit to…read moreyour dealership did we feel there was transparent or clear communication. While you state that all options were reviewed and voluntarily agreed to, our experience did not reflect that level of openness. Key information regarding financing and add-ons was not clearly explained upfront, and the overall process felt misleading rather than transparent. Going forward, I will not allow the dealership to communicate directly with my wife regarding any transactions or financing matters without my presence. Given how the deal was presented and finalized, this boundary is necessary due to the lack of clear and straightforward communication we experienced. This has significantly impacted our trust in your dealership. Additionally, we were told that the bank required the purchase of an extended warranty in order to receive a better interest rate. This representation felt misleading and reinforced our concerns about the sales tactics used during the transaction. Based on this experience, we are genuinely concerned about any future visits or interactions with your dealership. Our expectation is honest, direct, and transparent communication--something we did not receive.

Dilpreet, Najeep , Alex.. All absolutely wonderful in fairness, service, humor, documentation, and…read moreso charming, just all I could ask for in a car transaction experience. There are not enough stars. Oh, and all very good looking people btw. Come check them out... and check out the cars too

I took my Jeep to have and oil change, oil pan and drain plug stripped. Told Jennifer not to touch…read moreit, They removed transmission pan bolts, and jeep started to leak oil everywhere. I went to see service manager, he was condescending, rude, liar. I went on to tell him that he was lying about the story he was telling me. I had to tow my vehicle to Manteca Jeep Cabral, where they are going beyond to help fix, the mistakes that Tracy Jeep, in Tracy California have done.

Abe lives up to the name of his shop…read more Operating out of a simple trailer in a lot in front of a trailer park, the location certainly doesn't look like much. But, Abe's easy way of doing business more than makes up for it. We had scheduled an appointment and when we showed, he promptly took us out to see the car, a Chevy Volt, and let us take it for a test drive. Once we were back, we discussed our concerns and settled on a cash deal in about 5 minutes. Then about 20 minutes of paperwork later, we paid and we were done. Super easy and straightforward. We were off the lot with the car within about an hour after our arrival, including a 20 minute test drive. I'll definitely be checking with Abe on my next purchase. He makes it worth driving a bit further.

I'm broke down in Virginia with a car I purchased in June. The service package that the owner…read moreencouraged me to buy is AGERO. They kindly tole me that my auto insurance company covers my towing but that I can pay out of pocket and they will reimburse me

Amazing Team! Michael, Adam and Sam are all examples of…read moreProfessionalism, they treat you like family and will always go the extra MILE!!!. I will continue to recommend this team to everybody I talk to. Thank you Team Tracy Chevrolet.

We had an amazing experience at Tracy Chevrolet! I would highly recommend going and meeting with…read moreTom Friedman, he made sure we were taken care of and answered all of our questions. Also I want to thank Mike Neive and Cristian Lujano, they all made sure we walked out happy and satisfied with our purchase and overall experience.

Made my second purchase at Platinum Hyundai or Tracy. Purchased a new Santa Fe PHEV. Sammy was a…read moregreat salesman to work with, made the whole process painless. Just brought her in for the first oil change and Mike and Ricky were awesome to deal with in the Service Department. Definitely worth the drive to come to this dealership.

Super friendly and helpful service staff selection of Ioniq 5 is better than Bay Area dealerships…read moreand in my opinion worth the drive out to work with them

Co-bought a used Accord here, would highly recommend checking this place out. Ramil was…read moreprofessional, honest, and accommodating, and his positive energy really lit up the room. Really nothing bad to say about this dealership.

My husband and I had a very pleasant experience working with Ramil in buying our car! Would give…read morethis place a 6/5 stars if we could! He really went out of his way for us and was very polite, totally refreshing after feeing belittled by other car salesmen at other dealerships. We were able to even trade in our car and he made the whole process very easy and fast! 100% worth the 1.5 hour drive we made from Vacaville!

I bought an Outback from Chris and it is solid. What I like about his operation is that you get all…read morethe facts up front, CarFax info is available on the listing with the VIN provided etc. Craigslist and Facebook are littered with polished turd old Subarus that have been abused and have a nice coat of wax but are total mechanical basket cases. Chris seems to focus more on cars with good histories, which he then gets sorted and sells at a reasonable price. Then you can go home and vacuum the carpets and put on an coat of wax while your neighbor with a shiny Subie bought elsewhere is bringing their's into the shop. Super not-creepy-at-all vibes from this dude. Buy a car from him.

Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

Review for the Service Department: I purchased my Tiguan…read morehere, but I stopped coming for a few years due to poor service in the past. Recently, I had to bring it back for an ongoing issue and noticed a completely new team, including the manager. I want to specifically praise Daniel F. for the excellent service I received. He took the time to explain the benefits of dealership service versus a general mechanic and kept me updated exactly as promised. He explained the progress on my car clearly, and laid out all my options. I especially appreciated his patience with my many questions. Daniel set a new standard for customer service excellence. After several bad experiences here in the past, this new team has restored my confidence. I'll be returning here for my future maintenance. Thank you, Daniel!

Had poor experience with service reps not paying attention to detail. Claimed I would get updates…read moreabout the work. Nope. They will verbally apologize for things - feels like lip service, and make no real showing of being apologetic. An example: service rep had put down wrong address for pick up by the Uber driver. I couldn't reach anyone in the service dept (very common), so I had to show up at the wrong address to be picked up or miss the pick up service and have further delays. I hope that doesn't happen to anyone else. They claim that staff are all mostly new within the year, that even their service technicians are all new. Big turn over, you wonder why. I wish this wasn't the closest VW dealership to me, but it is.

I contacted integrity looking for a truck and they happened to have a Dodge Dakota. The owner was…read morereally friendly and the price was great. Everything was done fast, the owner was honest kept his word and followed on everything he promised. when we signed the paper work I felt like I made a friend who sold me a car and not just a car salesman who was trying to sell me something.

From the owner: Used vehicles, Financing, Good resultsread more