I went to a different dealership prior to me seeing the place. They were closed and didn't have one…read morecar that was 100 % I drove down the street and county car credit. I met jim not expecting to get financing. The cars were in excellent condition. I told him my story. He ran my credit. Then surprised me by telling me that I was approved. I wanted to ask him how that happened, needless to say I drove off the lot with a car that night, I recommend this place to anyone who needs to reestablish credit. jim is one great person and genuinely cared about my situation. I will shop here again. I'm still in awe that I have a second chance for credit.

I I purchased 2 vehicles from County Car Credit. The service and staff were very friendly and the…read morefinancing was approved hassle free. The vehicles have been very reliable and dependable. We will be purchasing another vehicle for our daughter. Thank you County Car Credit . I will be referring people who ask where we purchased our vehicles. Joe & Carol F.

I definitely recommend going to Michael Hadley at this location. He was very friendly and made sure…read moreto get me the best deal. Very straight up guy! So glad he was able to work with me and get me into my new 2020 Buick for a great price! I will definitely be returning there in the future. Thanks again!

This was one of the most frustrating car buying experiences I've had…read more I was actively working a deal on a Chevy Equinox EV from out of state and made it very clear I was serious -- we discussed out-the-door pricing, confirmed details like the charger and paperwork, and I was literally preparing to drive 7 hours early the next morning with my dad to complete the purchase. At no point was I told there was another buyer actively purchasing the vehicle. Instead, I was led to believe the car was available and that we were moving forward. Then, right after confirming final details, I was suddenly told the vehicle was "in the process of selling." I completely understand first-come, first-served -- that's not the issue. The issue is the lack of transparency. If another buyer was ahead of me, that should have been clearly communicated so I could have made an informed decision (like putting down a deposit immediately). This isn't the first time I've had this happen during my search, but this was by far the most poorly handled. If you're an out-of-state buyer, be very cautious. Don't make plans or assume anything is yours unless you have it locked down in writing. Very disappointing experience.

Absolutely blown away by my car buying experience here with Chase Raymond. From the first time that…read morehe sent me a personal text message to closing the deal there were so many times that he went above and beyond for us. For example, I had to wait for my bank to wire the funds and it took a couple more hours than I had planned. He went out and bought me lunch! He also brought his manager to give a detailed explanation of direct injection engines and the ticking sounds that they make. When it comes to service level, honesty and personability, Chase was second to none. I had quite a few hesitations about working with a dealership because of the stories other people told me, but after this experience with Chase and Spitzer I would do it all over again. Definitely planning on buying my next vehicle there.

I took my Super Beetle in for service because the rear door latch needed adjustment to allow proper…read moreclosing and prevent unwanted opening. The gas filler door also needed adjustment because it would not open when the electric release was operated. When I arrived they told me there would a $184 diagnostic fee for each of these problems. I questioned their sincerity with this charge, but they stood firm. I left without having any service done. I will not pay $368 to find out exactly what I told them was wrong in the first place. The two latches needed adjustment. The electrical portion was working correctly. Instead of trying to accommodate a customer with minor problems, they attempted to exact as much money as they could for the necessary repairs.

As someone who has 30 years experience selling software and solutions to auto dealers, I have…read morenumerous connections across 4 states so I can buy a vehicle anywhere. For me to choose to buy from Lambert is indicative of my trust that I will get great service and get a fair deal. It took two non-pressured visits to Lambert to complete my purchase. I worked with the Sales Manager, Bryan Steinlechtner after I researched my potential purchase and drove the vehicle. I felt comfortable and never felt pressure. Using various sources on the internet, I determined Lambert had the best vehicle at the best price. I worked with James Orlando in Finance to secure financing at a rate lower than I expected and a warranty that I requested. Totally transparent. Again no pressure. John Sdono, my seal person, helped to get the car ready and assure that I was satisfied with it's cleanliness and condition. Perfect experience start to finish. Have no fear your will be treated fairly!!

I was out window shopping for a new vehicle recently and I encountered a fine young gentleman named…read moreGarett at Lambert Buick. I honestly was not looking to buy immediately as I stated I was just only window shopping. However, Garett's expertise, professionalism, and understanding of my situation had me rethinking my decision to only "window shop". I dropped that idea like a hot cake and was ready to sit down and make a purchase immediately. If you're in the market, do yourself a favor and go see my main man Garett.

Nice cars selection, good prices, they work with plenty of reputable banks to get an easy and Quick…read morefinance.offers good extended warranty and GAP protection. They offer free Carfax Good service after the sale is done.

I had a great experience with Rob and he got me in and out in no time with a great deal on my new…read moretruck and on top of the, he found me great low insurance rates for my vehicle. Big thanks to Rob over at Downtown Bedford Auto Mall go check em out!!

I purchased a vehicle from out of state (Illinois) and was worried about shipping issues and how to…read morego about it. Tony and Joe were absolutely amazing!!! They handled everything in a top notch manner and really went out of their way to accommodate my needs, and settle my worries. They really treated my like an important customer and ALWAYS responded to my texts and emails. Top Notch customer service - COULDN'T BE HAPPIER!!! They assisted with shipping the vehicle and everything worked out great! Thank you Tony and Joe!!! Price was extremely fair as well. 5 STARS!

After dealing with this dealership over a 2 month period to get the info that I was promised…read moreseveral times. They finally got me the info videos of the underside of the car which I feel for the vintage of the car (a 2006 Honda odyssey ex) was warranted before traveling 5 hours to see it in person. after it had been listed for 2 months with no pics and or price I got the videos and price so decided to see it in person. I did also ask multiple questions about condition I asked about oil leaks ,air conditioner , many points of the car that where in my mind skimmed over that should have been disclosed in the manner of courtesy to me with them knowing I was traveling 5 hours to see the Van. One very obvious thing was the fact that the windshield was damaged and the damage was in the line of vision which made it a necessity to replace it to pass inspection. When I took the vehicle for a pre purchase inspection the mechanic found a large oil leak in the engine the 2 front struts where leaking as well as one rear shock. the bottom bracket on one of the struts was bent from bottoming out and would need to be replaced there was evidence of the mud skirts in the front having scraped so I specifically asked to have the dealership look for any metal damage under the skirt before coming to see it and they saw none , rear tail light was damaged an would not pass inspection, no mention of this to me . The air conditioner compressor was leaking and would need replacing. I was also promised that I would get in writing a guarantee that the timing belt water pump and tensioner which they said they replaced would get me to my mechanic back home 5hours away to verify the job.when I asked about this before I test drove it . the person that I was given the guarantee by gave me an attitude such that I was being ridiculous about it .Lots of other issues with this dealer ship.! I passed on the vehicle .I would avoid them and look elsewhere. I know they will come back on this review with some smart excuses and blame me . But do you trust a dealership that would send you out on a test ride for a pre purchase and they did not know if the spare tire was good on the car. Until I asked !!!

In the years I've used yelp, this is only the second review I've ever written. And I feel like I…read moreneed to write this review because my experience went so dang well. So here we go: I'm a 33 year old lady who has had the good fortune to have supportive people around me who will help me negotiate things. But I'm a grown up! I need to fend for myself! And that's how I found myself walking into a car dealership alone, terrified of the impending interaction. Would they take me seriously? Would they try to screw me over? Would they tell me I should come back with a boyfriend or father figure? (All three of these things happened to me the last time I financed a car, a decade ago.) But it was pleasant from the start! The girl at the front desk was so friendly and we chatted for a few moments while we waited on the salesman to arrive. And he was great, too! His name is Scott and I highly recommend him. He was friendly and professional, and still was able to joke around with me. I told him what I was looking for, and we walked around the lot to see options. He even showed me a few cars that were cheaper but in great condition to keep my costs down. He was great about only sticking to cars in my price range. I test drove a couple and decided on one. Next came the nerve-wracking part: financing. My credit isn't trashed, but it could be a lot better than it is. I put my game face on and got ready for the humiliation, but it never came. Jeff was the finance guy, and he couldn't have been friendlier. He even got me a kielbasa sandwich when I mentioned I'd seen him eating one earlier and it looked delicious (in hindsight creepy on my part, but he took it in stride). I told him what I was willing to pay monthly, not even sure if it would pan out due to credit, but he managed to get me slightly under what I was expecting to pay. I was treated with a ton of respect and it really, really meant everything to me. Walking into a dealership, I'm sure a lot of people, especially women, feel they need to instantly go on defense, with me being no exception. I had my guard up but was so happy that it was a total breeze, and actually an enjoyable experience! I kept waiting for the Bad Moment, the moment that would leave highly-emotional me crying and running for the door, but it never came. To sum it up, I LOVED my experience, and I love my car! Definitely give this place a chance, especially if you're working with Scott, Jeff, or Akira!

HORRIBLE! Stay away from this dealership! I live in California and never in my life have I…read moreexperienced this type of customer service. Got approved for a loan on a 60k car which was for the GTR, ok great. Come to find out the car was in a pending sale. If I knew it was in a pending sale I would've never ran my credit. 3 days later no phone call or email very poor communication. I don't see the problem here I got approved for the loan I'm downing 10k I honestly don't get it you have a serious buyer that's from California that didn't even look at the car and is still Willing to buy it and ship it at my expense, but I guess the sale associate I believe her Name was akira still wanted to go fishing. imo if I was a sale associate If your trying to sell A car sell it don't beat around the bush. This would never happen in California I promise you that. And if I could give them zero stars I would.