recently had Grady's come out and Install a new coil and all the others things associated with…read morethat, Christian and Emilio were very helpful, Informative,knowledgable and hard working. very people friendly Even when working in the summer heat. They came back for a follow up to make sure everything was looking good. I appreciate their time getting my hvac system right for my family

A/C was in need of repair. Grady's came right out and repaired the problem. Very fair and honest. I…read morehighly recommend. Christian, their A/C tech, was great to work with.

Very nice professional staff. Came out fast and took no time to let us know what was wrong and…read morefixed the issue. Was not pushy trying to sell us what we didn't need. Will use again. Thanks Robert.

I was referred to this company by another AC guy because we are having air quality issues due to…read moreour hvac ducts and was told Matt will be able to diagnose the issue. The lady answering the phone was very nice and responsive. They were quick to come to our house, but Matt was equally quick to leave. Matt is arrogant and either incompetent or lazy. He did a very cursory inspection and then wanted to sell me a new unit. Ours is 7 years old and works fine. He said our system has "no issues" as I am sleeping in my car due to the poor air quality and my dad was hospitalized.

Irresponsible, no follow up. I spent 19k on a new HVAC system. Lousy follow up. Very disappointed.read more

Worst plumbing/ sewer experience ever! I caught them in a…read morelie about laying my sewer line correctly . They never showed up or called to Finnish the job . I ended up finish it myself which took me 6 hours then they wanted to get paid at 100% !! I paid them 50% for an unfinished job they did incorrectly and now they are suing me . See u in court!

Spears just did a perfect job installing a new Trane A/C for us for a very fair price. The new…read more17SEER2 system is so much more quiet and efficient than the old one. We have used Spears for all of our maintenance and repair work for the last five years. They are perfectly honest and the price is also very fair.

I've been a fan and customer of Spears for years now. The integrity with which they operate is why…read moreI keep coming back. Steve is involved in nearly all customer transactions. The office staff's communication, scheduling and follow up is on point. All of the technicians that have come out and done work - unit maintenance, roof vent installation, and most recently unit replacement have all been top notch - letting me shoulder surf, ask questions, and learn a bit each time. Very professional and courteous from end to end. I highly recommend Spears. This was a 2 day turn around unit replacement with a more efficient and compact Carrier model. Steve game me options, details and no sales pressure. The team got us cooled back down before it got really hot out!

BUYER BEWARE - THINK TWICE BEFORE CHOOSING VANDERFORD AIR…read more I chose Vanderford Air because their website promises "Customer Satisfaction is our #1 Priority," "Quality Workmanship," "Honest Communication," and "Repairs Done Right the First Time." Unfortunately, my experience over the last three years has been the exact opposite. I purchased a brand-new A/C system in July 2023. Within a week, it wasn't cooling properly due to low refrigerant. The same issue happened again in 2024, but instead of finding the leak, I was told to spend more money on a second return. They installed the wrong return box, damaged my ceiling, and later I discovered they failed to connect the drain properly, causing water damage inside my wall that I had to repair myself. In July 2026, the system again wasn't cooling. The technician confirmed the condenser coil was leaking, even though I had complained about refrigerant loss since shortly after installation. When I spoke with Service Manager Dan, he claimed there was no history of my previous service calls until I provided documentation. Rather than taking responsibility, he dismissed my concerns and refused to let me contact the owner directly. After negotiating, I agreed to pay $1,200 because I was promised the leaking coil would be replaced and the incorrect return installation would finally be corrected. When repair day arrived, the crew wasn't even Vanderford employees--they were third-party subcontractors. They showed up with the coil but knew nothing about fixing the return box. While working, one of the subcontractors fell from my attic ladder carrying equipment. I was more concerned about making sure he was okay than Vanderford seemed to be. I requested a call from management and never received one. After spending thousands on a new HVAC system, I've dealt with repeated refrigerant leaks, poor workmanship, home damage, broken promises, and a lack of accountability. Based on my experience, I cannot recommend Vanderford Air.

I have used Vanderford for several years now because I thought I was getting honest care from them,…read morebut I was so wrong. Over the past 4 years I have spent over 20,000 with them only to find out most of what had been done is either useless or not done correctly. Every time I've had an issue they have sent techs out that eventually tell me I needed new coils, new dampers, new plumbing, to have my ducts cleans, and a new outside unit. I don't know a lot about AC so I take it as they are being honest and I just want my AC to run correct. But last year we invested 13000 in a new outside unit, by their recommendation, to fix the new issues we were having and things got worse after that. The house never really cooled correctly after getting the unit and I had humidity issues inside the house. They would send people out to look at it but I was always told things were great. Eventually the compressor in the brand new unit went out and even though it was less than 10 months old and under warranty I was charged 1400 to put the new one in for the "labor" costs. The issues with cooling and humidity continued after the pieces was replaced. I then decided to reach out to a new company to get their opinion on my issues and when the owner of the new company arrived he literally laughed when he saw my ac unit and the work that had been done. He asked who had done it because he wanted to call them himself and complain once he found out what I had been charged. He found holes everywhere in my duct work that had been coved with layers of tape after tape, Leaks around every new damper they had installed and several of the dampers had zero insulation round them and was allowing air to leave the system and hot air to enter. , thus causing my humidity issues and not allowing it to cool the house properly. He also said the compressor issue was because the unit they recommended I buy was not made for the system I have installed and it was overworking and will continue to go out over and over. I have attached pics of just some of the places where you see that they just taped over the issues. He said it was some of the worst ac work he has ever seen done by a "professional". We sat down and went over all the money I had spent with vanderford and what had been done for the money. I was told the majority of what I spent was not necessary if they would have just been honest with me and fixed the root cause of the issue to begin with. Maybe they were being dishonest, maybe their techs didn't know what they were looking for and couldn't find the issue, or maybe they just didn't care to fix it and kept taping the holes knowing I would keep spending money with them. Either way it sucks and Im kicking myself for the time and money I spent with them. The yearly maintenance plan is joke. Had it for 6 years and guys show up, act like they inspect your system and then recommend you buy something to make your system more efficient. FYI.. The new company fixed my issue in ONE day and completely redid the work that vanderford had done and my AC is running better and more efficient than it has in years. Vanderford had been trying to "fix" or "find" the issue for months. Thankfully I called them before the humidity issues vanderford was allowing to happened called mold issues or more in my home. Be careful what "experts" you trust or it may cost you thousands.

Ralph came out to inspect my furnace situation and give me a quote on 11/18. I told him I already…read morehad a quote that was 1/3 of that price, and he told me I should definitely go the cheaper route if it was possible - told me there would be no charge, and left. Now, 30 days later, I received a text message and email from Master Air stating I owe them $99 for my service. I called the main line to confirm whether this is a legitimate charge or not, spoke with John - he said it was legitimate for their time. I asked, what for, since Ralph said there wasn't a charge & left - John stated, "I don't know a company would stay in business if we didn't charge for this" - I paid the $99 charge, but I think it's horrible business to wait until 30 days after someone comes out to send a bill. Especially after being told there wasn't a charge. Thanks.

I would avoid this company as the owner is not a person of accountability. We paid $22,000 for a…read moreheat pump system which means there was a large margin for the owner. (I had two systems in California installed for $28K as an example, so much less even with the higher labor rates in CA. Master's margins are quite high, at least on heat pumps.) Within one year we had a draining issues that caused $2K worth of damage to our property. The issue was that the drain from the unit to the drain pipe was not coupled properly so the main drain overflowed. While it's not the responsibility of the HVAC installer to do this coupling, it would have been nice to have been informed that we needed to hire a plumber to fix this. We would of done that on a $22K system immediately. We informed the owner and he got defensive and, when we tried to stop him from being defensive (four horsemen and all that), he hung up the phone. Accountability and trust are critical to any business or relationship. My CA installer was so much better. Find a different company if you want an accountable business owner to work with.

We had the pleasure of having our Sears Kenmore Elite Microwave Oven repaired today by AAA…read moreAppliance Service. The owner Dave was extremely personable, repaired of issue we called about with the unit and also corrected the repair of a prior technician. I selected AAA after reading the reviews on this site. Needless to say, I believe we have found our appliance and HVAC company!

Dave and his company are 5 stars He's professional, knowledgeable and affordable. He is always my…read moreappliance company. He fixed my icemaker on my fridge. thank you so much

They rescheduled my first appointment and failed to show up for the second appointment they gave…read moreme. Sorry, but I want an a/c company that I can rely on.

I called Dalton for a second opinion. Another local company strongly recommended an entirely new…read moresystem because repairs would be over 4k. Charlie with Dalton made the repair for a fraction of what the other company quoted. I am very happy with the service I received and will be using them again.