I had them install a ROckford Fosgate amp and wiring to my 4200NEX headunit and Alpine SPS-610 & 610c speakers. I was referred to them by someone who turned out to be a real clown, which I hadn't realized at the time. As soon as I mentioned this company to someone else, I knew was more knowledgeable, they said stay FAR AWAY. They used to be another business and scammed someone they knew. I was committed at that point... About a year later my amp failed and is trash. I've gotten 2 independent opinions of their wiring being the cheapest crap one can get, and the installation was amateur (leading to feedback from nearby wiring, resistance problems, etc.), which likely lead to the amp failure. Stay away. read more

Definitely do not recommend this place. I had a lot of work done here and I had issues with all the work that they did. They schedule you to drop off your car but don't do any work to it and give you a bunch of lies. read more

I stop by this weekend to get my stereo fixed. I have an older expedition and the radio turn on and off on it's own, so Sam helped me out and told me that it was time to upgrade, he showed me different options and gave me a good price on a jvc stereo with bluetooth and color display. I really recommend this place to everyone who wants to get a new radio. Thanks pch. read more

My audio still don't sound expected, took it back a few times and they were rude with bad customer service. Even having appointments made me leave the truck there all day n some time they made me go back the next day because they couldn't work on it. I'd recommend going somewhere else read more

awsome costumer service and I got approved in minutes to make payments on my new speakers. has varieties of brands, and help you suit the right one for you. I felt just like home. read more

Fuck this place. Took 6 hours to re-tint my car, ended up having bubbles in it once it was done. Took it back to get it redone and when I came to pick it up 4 hours later they ended up not even touching the car. read more

My original stock radio went out.. due to it being so old. So I called around and ran across PCH customs .they HOOKED me up with a nice up To date radio!! Timothy was very professional and knowledgeable helped me out alot.. Thank you!! I will be back every time. read more

I bought my car stereo back in april. They had it installed. I got home, checked the box it says it includes a remote control. I called the place and asked about the item i was looking for. They said to come over the shop. So i went, then they said it's not included in the package but it clearly says on the box that remote was included. Then one of the guy told me that he'll order one for me. He didn't even bother getting my name or my number. He even looks annoyed. read more

So over priced! They give different people different prices. Went in for a new sound system and they quoted almost $900 had my friend go in the next day for the same sound system and they quoted $650. SAME EXACT ONE! That's a $250 dollar difference. The managers are horrible and they just try to get you for your money. I think his name was SAM. Horrible. And the positive reviews about good prices are just their way of getting a good review. They told my friend multiple times that she's getting a GREAT deal and that she should leave a review (in a joking matter but there's always truth behind it). You've been warned expect a different price every time you go back. I would suggest if you do end up going to this place to go once and have someone go back asking for the same thing. I can almost guarantee it'll be different read more

I going to make this short. Bryan is the man of this place. His no bull shit. Any issues is no issue with him, go see him let him no. If his not there I'll wait. But call first just deal with him n trust him that's it. Thank again bro. read more

bought some rims. Some led lights and I put tint on my car windows. The rims are okay the tint is okay too but the led lights in a month on had burnt out on me. I called for a change of the led light and it's been two calls I've made and you haven't changed them. It's been 2 weeks and you haven't calle d me for the lights. I don't recommend this store and I'll never returned and I also lost my money on the led lights. read more

Thank u so much Sam you fixed my radio from 3 hours away. This is the best spot around.

Sales rep had very good product knowledge. Competitive pricing. Great customer service. Most of all, my new Alpine iLX-F309 head unit was installed very clean. They did a great job of integrating my new head unit into my existing amplified sound system. Looks great! Sounds great! My audio installation was finished about two hours ahead of schedule. Well groomed, professional looking sales staff. Neat and clean shop. Many products from which to choose. I recommend. Mr. Jackson read more

I had issues with my some side speakers in my car as they sounded like they were blown so I decided to stop in and see what kind of deals I they have. I walked up to the counter and the gentlemen was assisting someone and informed me he would be right with me and in no time he was done and ready to help me out. I informed him what kind of issues I was having and asked if they had any specials going on with speakers and an amp as my amp was in need of a replacement. The gentleman helped me out and showed me a few speakers that they had on special and told me what I needed for my car to run them so I decided on replacing all 4 internal speakers and an amp to pump out my base box in the back which all of it plus installation came out to just a little over $250 which isn't to bad but better then taking it to best buy. I left the car at 11:30 am and was told they would call me once the installation was done which was roughly about 4:00 pm because they were extremely busy on a Saturday which I truthfully didn't expect them to install it the same day. I called them at 5:00 pm since I hadn't heard from them yet and they said they were wrapping it up and to come pick it up at 6:00 pm. I arrived at 6:00 pm and my car was still being worked on, however it was about 5 minutes later they were finished and my car sounded amazing. So happy I came here and decided for them to be the go to guys to ensure I left with some nice bumping sounds. read more

Love the service, everybody is really friendly. Thank you for Timothy, he was very helpful he recommended jlaudio by the time it was installed it was done professionally. Thanks to all of you and thanks to Timothy again. I LOVE MY NEW SOUND SYSTEM!! I recommend pch custom audio in Wilmington to everyone. read more

Came across this place again after coming here years ago for a tint and music. Timothy is awesome and has Great customer service. I will definitely be back for another tint!!!!! read more

Sams an idiot gives me a 9am appointment and I sit here waiting till about 9:30 for them to pull all the cars out and clean up . The part they were replacing didn't show up till almost 11 . A simple phone call in the morning or the night before closing would have been nice ! Dam place thinks people want to just sit around and hang out . read more

When i walked in they were just talking and laughing. They told me that they were going to help me in a minute and they just continue talking. They were using profanity in front my 8 year old son. So i waited for a while to be helped. No type of customer experience whatsoever. They take way too long to install a radio. read more

Higly recommend this place, i needed a dash kit for my 03 cobra, they got it in really quick and installed it in no time for a great price

I have a after market alarm and key fob on my truck that was having some issues unlocking and engaging the alarm. Knowing that it's pretty old I figured anywhere I took it for service I was just gonna be pressured into an upgrade, which in all fairness I need, but don't want to get just yet. Anyways I called first to see if they could service my truck. The woman who answered was pleasant and said absolutely come on down. I was there within 15 minutes. They helped me right away. The issue was that my key fob was old and dying so we ordered a new one to arrive in about two business days. The gentleman that was helping me ( I didn't get his name, unfortunately) was very knowledgeable and even came out to my truck to check out some of the settings in my stereo and the alarm system and was able to quickly fix some small issues I was having at no charge. Never did he try to upsell me to anything else. When I do upgrade I'll definitely be coming back here to have the work done. read more

Installed new radio and speakers in my 22 yr old SUV. All works great. Price as promised. Installation professional. Oscar was a great help. read more

Took my 2013 FJ cruiser in here for a lift, wheels and tires. Timothy had great customer service skills and knew exactly where to look to find exactly what I wanted! His team was polite and very helpful/professional. If you have good credit, take advantage of there 0% financing! The over all outcome was a great success. I dropped my car off and it was completed in reasonable time. (About two days) I am overall a happy customer in the quality of work and would recommend them for any services they offer! read more

Don't let the clean appearance fool you into thinking this is a reputable establishment. I was calling around looking for quotes on alarm and tint combo sand this was the lowest I found... Until I arrived 20 minutes after calling and was told alarm was out of stock. So I shelled out an extra 50 bucks (that matched a competitors quote) so I said f--k it. All they do is feed you bulls--t. "yeah no problem, well take care of you" I heard them say that to all customers as an automatic response to anything. I handed over the keys with one question. "how long?" Reply "3 hours no problem" I dropped the car off at 1pm returned at 4 to check status. "he has 1 window left to do" Did they do the alarm? "let me check...." "can i see your receipt?" Son of a bitch! "can you cone back at 630?" Long story short 1pm-720pm tint and alarm.... Quality of tint looks good so far and alarm works as it should. So unless you you give up your car all day avoid this place read more

Fools here don't know how electricity works. Walked in asking for a fuse holder with 60 amp fuse. Gives me the holder and 120 amp fuse. I tell him I don't need 120 and then he says "it's ok ,will give you more power". What the hell! No it doesn't! With my system that only means it will give me less protection. read more

I came in before they opened. I came in for speakers, tint and lowering springs. They open at 9am I left a little after 6:30pm with only speakers being done. To top it off on my way home the two front speakers stop working. I can only come in on my days off so I have to wait a week from today to fix the front speakers and get my tint done and lowering springs. Which should have been done in the 9+ hours I was there. Another 9 1/2 hour day to look forward to. If I'm not there a long @$$ time on my next visit I'll change my review. read more

Great service, talked to Timothy he will give you the great price for what you need done

Great prices and service. Staff is very professional and my cars sound system was done at an excellent deal thanks to Andrew. will definitely recommend to friends and coworkers. read more

The markings if a good place is satisfying the customer, and for that I give this place a 90/95 score; although there were kinks at the end of the day I was still able to walk out the door a happy customer. Repeated customer, for fourth or so project next. Special thanks to Andrew. read more

Freaking awesome!! Came in here a in early December and geez they sure know what they are doing when it comes to upgrading an audio sound system in your car it's freaking amazing so much better than what I had in my first car they saved it for me haha :) looks and sounds good and best of all they were not like some other places such as Hollywood and west Hollywood area where they judge you on how fancy you look and give you shitty service if you don't meat there pushy big spender requirements. No these guys are a pretty cool bunch very low key and real and best of all payments plans so that helps lol read more

They force you and pressure you to get something especially that cholo guy with long beach tattoos that's not professional imo. Anyways they have an attitude and are not very helpful at all you guys need to stop pressuring customers most of all read more

Been coming to PCH custom audio for years. Jason and everyone of the sales staff always treat me with respect and never have issues fixing problems or any request I ask for. Definitely a striving customer service business. read more

What a great staff and professional work. Everyone there was extremely polite and helpful. They make sure their work is detailed and done with precision. I had some tints done and I'm extremely pleased with them. read more

This place is only good for normal and Basic sound system, if you looking for something professional I don't recommend this place at all but if u looking for something basic like installing a radio or tinting they are ok. read more

I am so happy with my purchase. I came to pch custom because i was referred by a friend. I let Timothy know what i was looking for and he was awesome. He got me the sound system that i wanted at such a great price. And it sounds perfect. Couldnt ask for more. I will return a few times more for other custom jobs and will most definitely recommend family and friends. read more

My boyfriend and I came here to get an alarm and were greeted so well. Alex gave us such a great experience & a very good offers. Service was great. If you come here please ask for Alex. He'll take good care of you. read more

This place has the worse customer service. I called a week ago for an appointment. I walked in there told them I have an in dash and some speakers to be installed..which I said over the phone when I made the appointment. this Pakistan dude just looks at me and says can I see the receipt. I said I don't have the receipt because I just need installments. The dude just sits there eating his Mc Donald's with a dumb look on his face and says oh it's 95$ an hour for installments it's going to be 3 hours....I said ok cool would you like to see the items I want installed. The guy never gets up to see what I wanted installed. I walk to my car and just drove off. I wanted to explain to the Pakistan looking guy what I wanted done but the guy was to lazy to even see anything.....if anyone goes to this place don't let that Pakistan looking guy with glasses help you out...I call him the Pakistan guy with glasses because he didn't even introduce himself...worse customer service. read more

Such a great place! As a female I'm always weary of going alone to any place that has to deal with cars because there's always that fear of being hustled. Definitely did NOT feel that way here! Staff was super helpful and courteous. Was interested in some rims for my Rogue and they helped me pick some out that would look great and not as expensive as I would've thought! I would definitely recommend this place to a friend, specially a female friend! read more

This place is great! Sam is the man! Great quality installs and they know their stuff! I'll be going back to them for all my audio needs. Thanks! read more

Good prices....and everyone there is really friendly..make sure you make an appointment tho since every one else seems to love this place as well and there's always a wait. But I guess that's a good sign...im a returning customer who will definitely go back again. read more

Good service but Not a good place to go when it comes down to finance they will charge you twice as much