I found myself in a difficult situation and I needed a truck but because I'm laid off work during the winter months the lenders I was meeting with wouldn't approve me for a loan. Sitting in my front room wondering what I was going to do because I needed a truck so I could support myself through the off season, yet it appeared no one was willing to give me the small loan. Then it popped into my head to contact a long time friend that I hadn't seen in a few years though we kept in touch over the internet. I contacted him and explained my situation and told him of my concerns about my lack of knowledge and experience being taken advantage of, that I'd had enough of that in my life and wasn't up to dealing with anymore of it. My friend was in the auto industry for years. He sends me a couple sites to look at and see if they had something I was looking for. Although it wasn't exactly what I had set in my mind PDX Auto Mart had a truck that appealed to me. I sent my friend a photo of the truck and he responded saying to give him a few minutes, he knew the owner of the place and had a good friend there that he wanted to contact. Less than an hour later I receive his message to call a man named Gary, that he's expecting my call. I call and Gary tells me he'd like to try and help me out so he sends me the location, PDX Auto Mart. As I'm getting ready to head out the door I'm really nervous, concerned at another no, so I message my friend and ask what does he think my chances are. His response was simply, "I trust Them." I'm old school. He couldn't have given me a more reassuring response. His response proved to be true. Gary showed himself to be a direct and honest man who took the time to listen to my story and why I had such a need to purchase a reliable truck. He was respectful and did not seemed put out by my need to talk about all that had recently gone on in my life. Gary did everything he could to get me what I needed and in a way that is within my ability to pay. Gary with the support from the owner, Medhi, had me leave PDX Auto Mart in my new 2003 F-150 a more relaxed, confident man. Smiling now that I know I'll be able to earn a living through the winter while awaiting the return to work this spring. I highly recommend PDX Auto Mart if you're looking for a truck because they've proven to me that they're worthy of Trust. Ask for Gary, you'll like him, he's the best. Enough said. read more

Excellent customer service seems hard to find these days, but my family and I found not only excellent, but ABOVE AND BEYOND service at Pars Auto Mart! Matthew and Bob were SO awesome!!! We have been looking for a car for our daughter who is graduating from college. She had a specific car in mind and we found it at Pars! We needed to drive 4 hours to get to Pars, but it was worth it! We ran into terrible traffic on the way, and realized we wouldn't be able to get there before they closed, so I called to tell them, and they said they would wait until we got there! We arrived one and a half hours after their closing time and they were still there waiting for us! They were kind and friendly, not pushy at all, very informative, and told us to take the car for a test drive as long as we wanted! Our daughter instantly fell in love with the car and it is exactly what we have been searching for. The WONDERFUL staff at Pars stayed 4.5 hours after officially closing in order to make our daughters dream come true! They truly were a PLEASURE to do business with, and the next time we need another car we will most definately drive to Portland again to Pars Auto Mart! If you need a quality used car and would like to experience SUPERIOR CUSTOMER SERVICE, GO TO PARS AUTO MART AND ASK FOR MATTHEW OR BOB!!! Thank you Bob and Matthew! YOU GUYS ROCK! read more

You could have had an easy sale yesterday. I was interested in the 2001 Ford Explorer you had listed for under $4000. I had also been speaking with one of your competitors about a Jeep. When I accidentally arrived at your show room, the salesman who greeted me actually mentioned the Eddie Bauer Ford you had listed. I said I was in my somewhere else, but "show me what you have under $4000." Someone different emerged from the back room and escorted me out and pointed me in the direction of the place I was looking for. Your car was my first choice, which is why I paid an $80 uber to drop me off (I live a ways away), but I was turned away and ended up buying another car for over $1000 more. After walking 2.2 miles in a not very good part of town. Your sales person could have had a very easy sale, but the back room guy told me to move along. I have always bought Ford, since my first car at 16, and the car I ended up with is the first non Ford I have ever had. I hope I am happy with it, but I would have liked to at least looked at your Ford on the lot instead of being told to leave. Oh, and I paid cash for my wrd choice, which was more expensive than your car which was my first choice. read more

We worked with John, Gary & the owner ( I'm not going to try to spell his name because I know I will completely mess it up ). John did a great job keeping in touch with us the entire time. Returning calls & texts. Never once did he just brush us off. When we walked into the dealership, Gary greeted us with a big handshake & smile making us feel extremely welcome. His nearly 50 years in the auto industry & customer service definitely shows. He knows his stuff! But the part that was most impressive was the owner. He came out personally to meet us & get to know us as people. We weren't just another car sale to him. He takes the time to get to know his customers. I've bought several brand new cars from large dealerships at easily twice or three times the price of the car we bought. Never did anyone try to get to know me. This is more than just a dealership, this is a place you can trust & go to time & time again for all your vehicle needs. read more

I have had not one, but three perfectly pleasurable car buying/selling experiences with PDX Auto Mart...and all this week! I came in to buy a used car I saw advertized on craigslist. I showed up on Monday, drove the car, and decided to purchase it. I also ended up selling two vehicles I had been trying to move off my balance sheet...and ALL IN LESS THAN ONE BUSINESS WEEK. Mike (my salesman) and Gary (the manager) were both SUPREMELY helpful through all three processes, and got me prices on my trade-ins that made me happy. Besides that, the staff at PDX Auto Mart (ESPECIALLY Mike and Gary...but also Mehdi and Hamid, the owners) were all super friendly and great to deal with. I will DEFINITELY be going back to PDX Auto Mart the next time I need to buy (or sell) a car, truck or motorcycle. Thanks guys for the awesome service! read more

OMG! This was the fastest experience I have had at any of the 8 dealership experiences I have had so far in my life and by far the most fun. This whole crew here is so fun. We had a great time while financing got the loan together, Erik came out and told us sign sealed and done, which was freaky fast. Jarrod, & Gary were our two sales men only because we came in on one day to look at the truck and another day to show my son who bought the truck that day. These 3 guys are AMAZING!!!!!!! Great time had the short time we were there. No boring stare at the walls awkwardly waiting to find out if your financed or not. A lot of fun and great conversation and laughs were had. We expressed we only wanted a Dodge and within a certain price range and BAM! it was done. I highly recommend going to see them! read more

Bought a used truck from Abbas. Went in to look at one truck I didn't really like and was not pressured. He called me the next day to let me know they got in another truck I may have liked. I wanted a very exact truck and they found it for me and called me right away. They let me look over the truck completely and even got it put on a lift so I could look at the underside of the truck. Gave me what I wanted for my trade in as well. Had one minor issue after buying it (17 year old truck) but I called and they took care of it completely for me. Before I bought from them I went to every other lot around me. No one else actually listened and wanted to push what ever on me. 10/10 would recommend buying from them. Especially Abbas. read more

This is THE place you want to buy your used car! Amazing experience, I just bought a Chevy Tahoe from them and it has been a pleasure doing business with Mak. He is very friendly and helpful, polite and very important not pushy! Just awesome! The only have quality cars and well maintained vehicles. Small place with big future! Process was easy and not stressful, gave me a great deal and I am looking forward to buy more cars from Mak at PDX AUTO MART! Everyone that is looking to buy a car should pay them a visit! Strongly recommend them!!!! They are the best small lot in Portland area! The will make sure you leave happy and with a great vehicle! Thanks Mr. Mak read more

This was our 3rd stop of the day on my husband's quest for a new ride. He found their add for what he was looking for on Craig's list. He got out, started looking at the Pathfinder and met Jim. Jim was very friendly and listened to what he was looking for. Of course they took it out for a spin. The Pathfinder was in great condition. Jim answered his questions about it, was extremely helpful without being pushy. He made the whole buying process easy and painless. Everyone we met at PDX Auto Mart was extremely nice. A few of them checked on me while Jim and my husband went over the details. it was a pleasure working with them. Thanks Jim and Medhi read more

We purchased a used Honda Odyssey in June from this dealership. While there were a couple of items that needed to be sorted out, we couldn't have imagined getting any better customer service than we did. They advocated on my behalf and never dropped the ball when it came to communication and all with such a positive demeanor. They are not there just to sell you a car, they wants to be sure its the right car, right price and if you have any questions or concerns, they will get you the answers and help to fix any issues that may arise. We don't buy a lot of cars, but when it's time for another one, I would want to work with these guys again. read more

Amazing buying experience. From the moment I drove on the lot I felt welcome, valued, and comfortable (in spite of the rain). The sales people were welcoming, friendly and low-key. The experience I had was the best ever from car sales folks. No pressure, easy to negotiate with, and truly interested in finding the right car for me. My sweet VW bug is a wonderful choice for me, and we can even fit my granddaughter's wheelchair in the back. Thanks Josh Dean and Pars Auto Mart for helping fulfill my need for a car of my own! read more

We all hate car shopping, Its up there with going to the dentist. I have to say I was surprised at how this transaction went down. Didn't have to go back and forth haggling. Felt like I got a fair price based on my research, got a great truck, decent financing based on my poor credit history and the process was smooth. They were busy but I was well taken care of. They don't work on commission just bonuses based on positive reviews after the transaction. Great buying experience. read more

I had a great experience here, very different than most dealerships. Clint and Bob were an amazing team for me, put all the info together for me and clearly laid out numbers and options w/out ever making me feel pressured. Plus they were both just really friendly and worked so hard to make the deal work for me. They happily made some touch-ups to my new car and gave me a fair trade-in. It was a pleasure buying from them and I'd definitely recommend it to anyone! read more

My Fiance and I purchased a 2002 F-350 on a sunday evening, working with Joe and Matt, After sitting down and explaining our needs, and our financial capabilities, we drove off the lot that same day in our Truck! Very pleased with the service we got and how willing they were to work the numbers back and forth with me to get into a position that was reasonable and affordable for us. I highly recommend talking to them if you are on the market for a vehicle! read more

We came in looking for a F150 that we had seen online and while the one that we originally were interested in seemed to have a couple problems, the guys, especially Raul and Gary, were excellent at finding out what we were looking for and what they could do to help us. We were having trouble with financing and they gave us a lot of good options and we were eventually able to purchase a truck that is in the category that we wanted and will work for us! read more

Basically, I was completely satisfied with the service at Pars. I stopped by after driving through and seeing some cars that caught my eye. I give them five stars because the atmosphere in the office and on the lot was welcoming and allowed me to think clearly about my decisions. Some places don't do this, and purchasing a car can be a pain. I would do business with Pars Auto Mart again just because of their friendliness. read more

Mauricio helped us look at a car we found online. He was very professional and courteous and even had the car we called about up front and ready to show when we arrived! Very knowledgeable about the car as well as common problems and how they were fixed before before being putting up for sale. Accommodating staff and had a good selection of cars. Would recommend giving Mauricio a call to help you find you next car. read more

We drove 400 miles to pick up our new, used Honda Element. As soon as we contacted the dealership through Auto Trader, Tim Svirid returned our call and met us when we arrived. The car was everything it was advertised to be. Tim made the car buying experience very quick and painless. He was very personable and hospitable as well. We will shop there next time we need a new rig. Thanks Tim & PDX Auto Mart! read more

My husband and I recently bought a great rig from Bob and Logan. These two guys were absolutely amazing to work with. They went above and beyond to help us out and made sure that we were completely satisfied customers. They made us feel as though we were all old friends just chatting about cars and life. I highly recommend them to everyone I hear is looking for a vehicle. Thank you for all of your hard work! read more