Jacob recently installed a full system for our backyard. Great work, competitive pricing, and…read moresomeone you trust. Would recommend for certain. We will be signing up for Bridge City for annual service as well as an additional scope come springtime.

Jacob installed a new backflow from the meter and installed line/heads for front lawn and drip for…read morebeds and rear beds, as well as an extended line for the garden. Excellent work and communication. Super flexible and fair when surprises happened. I highly recommend Jacob, you'll get honest, personalized service at very competitive prices.

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

Every part of our experience with All Pro was just great ... their receptionist was clear,…read morecommunicative and warm, and the plumber Kaleo was definitely a master of his craft, and he went to the trouble of explaining what needed to be done in great detail. Their estimate for the work done was far more reasonable than the other plumber who came by. Kaleo made sure to take care of both the initial blockage we called about AND some other problems waiting to happen with our kitchen sink (that he addressed and repaired as part of his work under the initial estimate). In short, if you want a master plumber at your disposal, true value and a great experience, All Pro is the way to go!

What a great company! I had a drain line leaking in my crawl space and called All Pro Plumbing for…read morean estimate. The receptionist was very personable and knowledgeable about my issue. It took maybe five minutes to get an estimate scheduled. The cost was lower than I had expected and I use to be a contractor so know prices! The plumbers that showed up were very friendly and diagnosed the problem in 10 minutes. I highly recommend All Pro plumbing for all of your plumbing needs! I'm very satisfied! A+++

After years of having American backflow do my annual backflow test with no fuss, they really…read moredropped the ball this year. A tester came out in early July and, due to some overly enthusiastic spring mulching, 'couldn't find' my back flow device (its in the same place it was last year, I guess the company doesn't keep any notes?). Instead of knocking on the door or calling, he filled out a form saying they couldn't find the device but that they would contact me to reschedule. It's now late august, they have not contacted me to reschedule. I get that the company might have a policy about not digging around in customers' mulch, but i think it took me less time to clear the mulch after finding the form than it took the technician to write it out. Why fill out a form and leave instead of even trying to contact the owner?

Unreliable. They no showed for two separate appointments and even confirmed the day of that they'd…read morebe there when I called when they didn't show up at the appointment time, and still never showed up. Go with someone else that cares about their customers

Quick to respond and professional. I definitely recommemend Matthew! From 1st contact to job…read morecompletion within 24 hours.

Easy and seamless. They text me each year with a date and I leave the stickers for them. Thank you!read more

I signed up for their annual irrigation service. Turn on in spring, off in winter and any repair…read morework along the way. As the reviews say, this company is amazing. Everyone is friendly, service oriented and when they give you a time they show up then. It's rare to find a service company where everyone nails exceptional service. They are great!

This is the first time to turn on our sprinkler system by Greenleaf. Excellent communication and…read morefriendly service from the beginning to completion of the job. The technician was knowledgeable and made sure every sprinkler head worked properly and the water spray reached all the desired areas. Great company to work with. Franklin M.

Good communication and able to help on short notice. Job was done quickly and thoroughlyread more

Beware of Estimate Low Balling! Estimate to build a 13 foot wall with door was $4,043.20. Final…read morebill $6,387.21! No new discoveries or additions during construction. Now, I am left to come up with the extra $2300! Can't even complain to licensing board because this is apparently a great tactic for a company to use.

Accurate Backflow Testing has performed the (city) required Backflow test for me for a lot of…read moreyears. They are always very professional and easy to work with.

They were accurate..... fast easy and affordable but they want 85 characters so I have to blab…read moreabout a flow test lol

I've used this outfit for the past two years. Last year went without a hitch; convenient and pretty…read moreseamless. This year (2022) I went with NW Backflow again because they make it convenient and and I expected things to go without a hitch as did the 2021 test and passing results. Unfortunately, this year did not go so well. I came home to see that my beautiful Rhododendron tree had been butchered and hacked by the test technician (Rachel the owner) unnecessarily! I was fuming. I got into contact with Rachel and I was told that the valve box was inaccessible (which is not true) and the at the tree limbs were "poking at her hair" so she took it upon her self to butcher the tree that is located adjacent to the valve box claiming she couldn't conduct the test without doing so and that the fine print in her "terms of agreement" granted her the right to do so with impunity. Never once did she apologize, empathize and or make it right by offering to refund the $45.00 test fee which really floored me the most. Her cavalier and callous attitude will be the reason I will NEVER use NW Backflow again and I vehemently oppose anyone else using them either. There's other options out there people and I suggest you give your hard- earned money to a better company that cares about its clients.

Have always (more than 5 years) used NW Backflow for testing. They…read more respond quickly and follow through with reports as required. Have no reason to use any other company for this service as I am completely satisfied with their service.

Tim and Nate are amazing! They quickly fixed a leak in our drip irrigation and then walked the…read moreyard finding and fixing other issues and tuning the sprinklers to better cover areas where we added new plants. Friendly, extremely knowledgable, and fast! Fairly priced too.

Tim Bruton really knows his stuff and runs an honest business. I thought I was dealing with a…read morepricey sprinkler repair, but it turned out I just didn't know how the system worked. Even before diagnosing any problems he took the time to explain everything about my sprinkler system and walked me through how to use it properly. As a new homeowner, that was super helpful. You can tell he's been doing this for years - he made it all easy to understand. Plus, he's a great guy - super friendly with a good sense of humor. Definitely recommend!