Professional, experienced, and reliable Pool plastering. Otto came out on time, measured, and sent me a quote. Gina walked me through the process and answered all of my questions with a quick response time. Compared to other companies called for quotes they were the only one that showed up as scheduled and offered the best price. They removed the rusted re-bar that surfaced and did a cut out to resurface for durability. They started and completed the job as indicated. Started on Monday and completed by Friday morning. Workers ( Manuel, Jose, Aurelio, Francisco and the entire team were courteous, took extra care and left the area clean. I would highly recommend to anyone needing to resurface their pool. read more

Peak Pool Plastering - Before Peak pool Plastering - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

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We had our pool replastered, existing tile bead blasted/cleaned, step marker tile installed and lighting system replaced with Peak Pool Plastering. Everything was outstanding. The price was very reasonable, they were prompt, professional and communicated every step, every day. The work crew were friendly, and cleaned up every day after their days work. We were given a work schedule and work was done exactly as scheduled. The outcome was beautiful. Gina (Office manager?) was very friendly, communicative and accomidated questions, design changes, payments promptly and cheerfully. I've recommended them to all of my friends with pools. read more

We did an owner-build pool and Peak Pool Plaster came highly recommended. When we sent our plans out, Peak was the first one to reach out and give an estimate. Within their estimate they gave clear concise breakdowns of everything as well as instructions on how to maintain their plaster. Other companies reached out as well, but they were not as detailed as Peak. We dealt with Jennifer though their office. She was amazing. She was very patient with us and answered all our questions. Due to the fact this was our first pool build we had a lot! She took the time to email us several different umbrella color sleeves next to our Pebble Sheen that we picked for the finishing touches. Great customer service. We had three different crews come out to prep and get the pool ready and they were all great! Right on time, if not early, and cleaned up after they were done. We also had lots of questions for them, and they were all very friendly and happy to answer. Thank you Peak! read more

Amazing company! Completed work very quickly and well done. Kept me informed on every step. I highly recommend them for pool plastering.

Peak did a great job and was reasonable on the price. All work was as expected with no problems or delays. I would use them again.

Peak Pool Plastering was an easy reliable company to re-plaster, re-tile, & re-deck my 35 year old in ground pool. I have had no issues with the old pool except for potting of the old plaster until this summer whthe issue could not be ignored any longer. I waited until late October to take action. Peak Pool Plastering came out & gave me an estimate. Work stated on Nov. 9, 2021 and finished on Dec. 10, 2021. Each crew they sent out to work was professional & tidy each time. The office staff, namely Stephanie & Gina were knowledgeable and professional & were kind enough to give me a heads up when a crew was coming so I could unlock gates & keep my dog inside. I am totally pleased with my tile choice, the decking looks amazing and the entire process was flawless. I highly recommend Peak Pool Plastering. Thank you, Carol read more

Peak Pool Plastering - My lovely pool! - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

This is a 5 star great company to replaster your pool. From the free quote to scheduling of work and quality work performed. The quote included a breakdown of all item cost you would be interested in. The scheduling of work and updates from Stephanie's office couldn't be more Precise. The organization and cleanliness of the three different crews that complete the process was remarkable. Great value and quality work. We couldn't be more pleased. You won't be sorry for choosing this contractor to replaster your pool. Great customer service!! read more

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Peak Pool Plastering was referred to me from a friend that had recently had them resurface his pool. I went over to look at the finished product and decided to give them a call. Not only were they the most competitive bid I received but they did an amazing job. I am a firm believer that you get what you pay for but in this case I got way more. There was one very small hiccup but Stephanie was proactive and handled it right away. The end result was fantastic. It has changed the entire back yard. You can't go wrong with Peak Pool Plastering. I am telling all my friends. read more

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Peak Plaster was the subcontractor used to install pebble tech to our new pool. There workmanship was terrible, the install was too thin and caused pitting and cracks. They claimed it was etching from CYA acid (our acid levels were never over manufactures limits). They refused to warrantee our claim. We had to appeal to the Nevada State Construction Board and won. Peak Still refused to warrantee their work and stuck it to the Pool Contractor. This is not a reputable company and they will not warrantee their work. I hope you get sued out of existence. read more

This is our second time getting out pool replastered in 11 years. Peak is by far the BEST company we have worked with. Let me tell you why! 1) Stephanie is literally the most awesome front office gal to work with. She is efficient, so dang friendly, always called when she said she would and finally she is good at her job! I LOVED dealing with her! 2) Carson! Carson was awesome from the minute he came to measure and provide a quote to the inspection and payment. We had a REALLY horrible experience with another company who was NOT willing to call me prior to arrival because we have three dogs, they just needed to be put away! Carson was totally willing to work around this and let us know when the guys were to arrive...(this is where Stephanie comes in extra handy because she was the one who called me daily!) 3) THE CREW! While I never met them, they clearly respected my yard and my pool. They did a great job cleaning up daily, always left everything neat and tidy! The final result looks amazing and it was because of their craft and ability to complete a job in a timely manner...that makes the crew stand out! This company went ABOVE and BEYOND for our family and our pool Our pool looks amazing! We absolutely would use them again! Thanks Stephanie and Carson and the entire staff at Peak! Ya'll ROCK! read more

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Trying to get a answer from this place is like pulling wisdom teeth at home. Not a easy process I've been trying to get answer from them for over 6 months and have talked to serval people with no response. I won't be using them moving forward or will I be recommend them to anyone. If you fill out simple request I'll revaluate my review read more

Pool looks very good. Jennifer is very patient and they are always willing to answer any questions we had.

Peak recently completed a pool plaster crack on the bottom of my pool. Two employees arrived the day after they drained the pool and performed a perfect patch. I could not be happier with their work and attitude. read more

The team at Peak is awesome and provided us with the highest level of service. We built our own pool and they were able to provide a lot of resources and expert advise. They are a clear choice for pool plaster in the Las Vegas valley. The color is perfect and the work was done professionally and on time. read more

Peak Pool Plastering - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

We had a great experience with Peak. They delivered on everything promised. The only problem we had was the delay between the chip out and the re-plastering; not Peaks fault it was the crazy winds we've been experiencing lately. Anyway, highly recommend Peak for your re-plastering needs. read more

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Very disappointed with this company and service. I hired this company to replaster my 23 year pool back in 2021. They were highly recommend by a friend. They completed the replastering the end of May 2021. Fast forward several months my pool company servicing my pool said there was a leak. I contacted them and they came out and took months to figure it out and said it was fixed. My contract came with a 5 year warranty. Fast forward again several months, I still have a leak. They will not return my calls and did not respond to the certified letters that were mailed. I filed a complaint with the Nevada Contractors Board. I hired American Leak Detection to find the leak which took them 5 hours to do. I hired them to fix it. I have demanded payment reimbursement which this company has not responded via certified mail. I also filed against the recovery bond with the Nevada Contractors Board. This has been my experience with this company. read more

This message is for the owner. I just got off the phone with your scheduler. I scheduled an appointment for 7 Feb and had been waiting home from work for an estimate. When I called, I was told it was on 14 Feb, which I am out of town and would have never scheduled that. When I informed her, she said, "Well, were not coming out today so do you want to reschedule?" I said "no, I will go with someone else." Then she said "ok" and hung up the phone abruptly. I got your name from a referral and was ready to go solely with your company. You just lost between $6-10K of work based on other estimates I have had. Not because of a mess up, but the attitude and lack of willingness to help. read more

Horrible experience and we are contacting the Contractor's Board and our attorney. Not only was it difficult to get a call back, the plastering didn't make it three years before it started cracking. The paperwork claims the weather and pool maintenance WILL BE the issue if this happens yet we use the same pool company as most of our friends and they don't have problems. Plus, they read the chemicals and they're in line with Peak's recommendations. Our hot tub looks horrible and we would've been better off not having the work done than going with Peak. DISASTER! RUN! There are other reputable companies in Las Vegas and even they have said Peak is the worst of them all. Sad to hear this from multiple competitors! Wish we knew this sooner. read more

Peak pool. Plastering far exceeded our expectations. Stephanie was so patient with all my questions, and was such a pleasure to work with. The work they did on the pool is very professional and beautiful. Everyone who showed up was very respectful and polite.Thank you prak for making this job so easy and unless. read more

This is more of a warning and then a review we used peak plaster when we went through Desert Springs pools unfortunately we had our plaster done on a Sunday. It was the wrong color we were unable to contact anybody from either company for 3 days. The plaster is very streaky wrong color and five years later we still have to look at it and We just want to warn people please consider other companies pay attention to who is at your house be patient and wait for your project manager to be available for the plaster process. Do not make any verbal commitments. He will somehow forget. Then when you question him he will threaten to put a lean on your home. Please be Cautious and learn from our mistake. Believe me when I say we brushed our pool vigorously in the beginning stages professionally. Please do your research. Obviously you can see I never yelp but I think you should know . read more

Peak Pool Plastering - Streaky and sloppy. It was a rush job . - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

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My spouse Jim had worked with peak for our pool plaster. They worked with our schedule as we were doing our landscape. Though covid pushed some dates. We are really happy how everything went and our pool looks amazing!!!!! The gal running our job kept our spirits high. Totally recommend Peak for professional plaster. read more

STOP!!! FOR YOUR OWN GOOD, Don't even consider using Peak Pool. They told me my pool would cost $7000 to tear out & rebuild and for me that's A LOT of money. Once they got it torn out now suddenly my stairs are not properly made to begin with & I incurred an additional $900 because they have to be rebuilt. Well there's a giant hole in my yard & I truly have no other option but to pay them more money. When the pool was finished, I called them bi-weekly because the pool leaked. It was November & December so evaporation was NOT a factor yet they told me every time it was evaporation but marked on the filter casing the levels of lost water. By January the marks covered a full foot of water loss & I was tired of them doing NOTHING about it so I said to Otto enough already, clearly it's leaking I mean, you made these markings look, a foot of water is gone!!! To which Otto immediately stuck his hand into the filter and erased all the markings!!! I'm not kidding. They insisted the pool didn't leak so when the weather broke it became clear that the new spa they installed was losing 4 to 5 inches of water a day, not evaporation!!! The last time Otto came over I went into the house for a minute & when I came back out, the filtration system itsself was leaking in 2 different places while Otto stood there staring at his work not saying a word to me. Yep, he put breaks on 2 different system pipes causing an entirely new problem for me. He blatantly & intentionally broke 2 different pipes simultaneously on my filtration system. WOW Apparently the pool leaking alone, was not enough for Otto. I took them to small claims court, they said it was my fault because it leaked because they fixed it. WHAT? They took an attorney with them & were perfectly okay with leaving me with a non-functional leaking, pool & taking $8k from me. TAKE THEM ON AT YOUR OWN RISK !!!! THEY ARE TOTAL CROOKS AND ARE MAKING INNOCENT HARDWORKING PEOPLE, HOMELESS!!!! Peak Pools has a SPECIAL place in Hell waiting for them. read more

We had one of our Pool/Spa re-plastered with their Blue Quartz special and the water line tiles were all replaced. This was the third time that we used Peak Pool Plastering in two years because of their price and quality. Unfortunately, the Pool light died when we filled-up and we had pro twilight shots scheduled a few days later. We were quite depressed because we invested thousands to get this pool redone for marketing. Even if the job was paid off and the light failure not their responsibility, they did not let us down and took care of it in no time. It saved our timing and pictures! read more

These guys are completely unprofessional. They did the plaster for my pool and it was probably the worst experience ever. They did not properly cover areas of the pool that did not require plaster. We had real boulders on the edges and they were covered in plaster. They also did not cover or protect near our house and our house got plaster all over it. Called them back to repair 2 times and they argued every single time. So it's never their fault. Please do your research and do not use this company. You will be happier in the long run and will probably receive better work from another company. read more

After buying our house and our pool had a lot of chips in the plaster we had it re plastered by Peak Pool. I was a little skeptical of how it would come out no matter who redid it but the plaster came out fantastic. Our pool looks beautiful and no mess left behind. We are very happy with the end result we got!! Thank you! read more

"Blame the Customer" Here is our story with Peak: they plastered our pool in April 2018. The process is to drain, chip out, vacuum, power wash, and plaster. After chip out and power wash, one of their employees returned to cut some rebar in a corner of our pool, then we had a lot rain. So when they returned to plaster, they had to drain rain water, but did not power wash again, since it probably appeared clean after the rain. Then they plastered. It looked beautiful. Peak gave us a sheet of the required chemical levels for new plaster, brushing instructions, filter cleaning, etc...we bought an expensive metal free product as suggested. We hired a pool professional to care for the pool, as we had done it ourselves for years, but didn't want to take any chances with new plaster. We brushed it multiple times a day, skimmed it every morning and our pool man came every week. In August we discovered that there were little lines of rust the size of staples now in the plaster. They didn't brush off. I called our pool man, he said he has never seen anything like this and he has 62 pools he maintains. I sent an email to Peak. They sent a guy over to look at it. He used several different types of tools from his truck and nothing brushed off. He said it must be fertilizer or seed pods.Which is insane since with don't have a lawn. Nearest trees are on the other side of the wall. There are hundreds of these rust lines around around pool. So we send another email requesting that the pool be replastered. Our contention is that when the rebar was cut, multiple metal fragments were scattered around the pool, especially after the rain, and never cleaned out, these fragments are now rusting and embedded in the plaster. This is logical since the size and shape of all the lines are all consistently the same. We send another email, this time John Lebreche the owner comes to our house. He looks at the pool and says, "fertilizer or seed pods" and it's a maintenance issue and not his responsibility. Again, no trees with pods anywhere, and no lawns in our yard or on either sides of the walls around it. Nothing but rock. He takes no responsibility for his product. Just excuses. Then he says, as "an act of good will" he will drain it and sand it down in all these areas, which is basically everywhere. I say I don't want to risk the delamination of draining and sanding new plaster. We send a follow up letter, asking for a return of our $3995, so we can hire another company to plaster our pool properly. He says he will not return our money. So now we are left to file a complaint with the Nevada State Contractors Board to try to recover our damages. Our experience with Peak has been a complete nightmare. Think twice before hiring a company that will not stand behind the quality of their product. It would have been professional and equitable for Peak to return our money. If anything goes wrong with the quality of their work, the rule is to blame the customer. We did nothing wrong. We deserved the quality product that we paid for. If we don't replaster our pool, these growing rust stains will continue to progress. Very disappointed with Peak and with their complete lack of professionalism. read more

PLEASE DONT USE THIS COMPANY!! Seriously do your homework. The cheapest most affordable is not the best choice. Our pool was re-plastered by Peak Pools. Its has black streaks running through it. When we battled with the company they stuck with the story it's a "chemical imbalance" caused by the owner. Nothing could be further from the truth. Please read all the reviews on this company. BUYER BEWARE!!!!!!! read more

I am writing to say that nothing in my first review has changed, all the facts are correct. However, as that may be, apparently while I did not change how I cared for my pool, for whatever reason we got a bad case of spot etching on their re-plaster job. As a fair man, I can't honestly blame Peak Pool and I can't blame myself. So it could be one of those things where fault can't be determined. Learn about spot-etching; it's causes, effects and remedies. If it does occur, you can rest assured you will be held responsible. read more

We had three estimates for having our pool / spa replastered and decided to use peak as they had a November white quarts for same price as regular white plaster 'special' We have large dogs and needed a hard schedule, this would be our only complaint, don't take it as a total negative though they communicated with us daily, emails, phone calls, stopped by in person on some days where we had weather delays, but they would not commit to a schedule and we had a few frustrating delays getting started Once they started they chipped the old plaster down first day, cleaned and fixed grout on tile second day, final cleaned third day and replastered fourth day, not consecutive days, we had rain and strong winds a few days in the middle obviously not Peaks fault We used our spa tonight for first time since having the work done and it is so smooth it's wonderful and the white quarts plaster is very elegant (it was grey and we almost went back to grey) and really put the new look back into our yard and pool / spa If we stay in our house (we are thinking of moving after 22 years) I will update this as the plaster ages since that really seems to be where companies show the biggest flaw.. Warranty read more

This company has been amazing from day 1. Every time there was a schedule change due to weather they were upfront and prompt with communication. They talked me through each step of the process to make it easy to understand. They set us up with the after cate maintenance process to help make sure our pool will last a long time. Staff were friendly and courteous through out. I could not have asked for a better experience. read more

I had new plaster put in (Quartz), new tile all around, and 2 lights (pool and spa). I received a quote, was happy with it and put down the 20% deposit. I was given a work schedule, which was adhered to throughout the whole process (weather was a factor, but did not interrupt the project). The work that was done was excellent and I'm very happy on how it turned out. I would have given 5 stars if the office coordinator did not fat finger a missing $775 on my invoice. The day before plastering I received a call from them saying I needed to pay an additional $775 because the (signed) contract was wrong. That shouldn't have been my fault, especially since I had a signed contract initialed by the owner or a supervisor just under the prices. I see what happened based on the initial numbers during the quote process but I shouldn't have been put in that last minute situation - their employee should have been held accountable, and I shouldn't have been the one to correct it. In the end, it wouldn't be worth my time to fight it, I just wanted everything done (2 week project). I have a really nice pool now, so I'm happy about it. It was in really bad shape, but it's beautiful now. That's all I wanted, so thanks for that Peak. read more

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They did our pool plastering. We have several cracks and I can not get them to return my messages - I have left 3 of them. If they ever call back and are responsive maybe this rating will change, but it has been a week and no answer, no return call. read more

We had a couple of quotes and went with Peak due to their deal on quartz. Peak were professional and very polite to deal with. The pool was completed one day ahead of schedule, and we are very pleased with the results. The company left the property as clean as it was found, and the supervisor regularly came to the property to check on progress. I would use this company again! read more

This company is SO unprofessional..& we felt by appt, SO incapable of doing a pool resurfacing project.. Rudy came out ( very comical in a Cheech & Chong) type of character, BUT unbeknownst to him, we had already interviewed 5 prior companies. His explanation of the products was HORRIBLE.. we already knew the possibilities, plaster, quartz etc.. he even stated he MAKES the product ( versus buying from NPT).. so you are getting " generic"-type quartz etc.. he likes to talk about himself more than explain the procedure & products.. we were almost positive we had selected another company, & waited 3 weeks for an appt ( with a 6 HR WINDOW).....& he kept saying " hey, I've already been here a half hour. I gotta go.. I got 3 other spots in North Las Vegas"....we asked how far they were booked to do the project, & he said 2 weeks.. hmmm. Can't be THAT busy, especially with all the winds this year in Vegas... he said " we are the best!".. lol.....there are SO MANY better companies..especially good ones that have done casino's.... please don't call this company & waste your time!!!! read more

We chose Peak over the other 4 estimates we received because their pricing was relatively competitive and they didn't have any huge complaints on some of the web sites I checked or marks against them with the Nevada Contractor's board (and of couple of the others did). That being said, they REALLY need to work on their scheduling and communication. We explained that our side gates were in direct access to our dog run and requested they shut the street gate behind them. On the very first day, I came home after dropping children off at school, both gates were WIDE open. I am just thankful I was only gone for 15 minutes. I now have to make arrangements for my dog to be "babysat" at an alternate location because I don't trust them to mind the gates. Even this would've been okay if I didn't already make arrangements twice now and had both occasions turn out to be no-shows. We understood going into this that it would take a day to do the chip out, another day to do a clean out and a third for the plastering. We even understood that these might not be consecutive days, but this was a job we requested THREE WEEKS ago and they no showed again this morning for the plastering. They are now jeopardizing our re-fi, which is now on lock down and will not process until the pool is fixed. We really want to have a good experience with this company and maybe after it is completely done, I can amend this review to be based solely on the quality of the work itself rather than the customer service and progess. As of the experience so far though, not worthy of a positive recommendation due to weak communication and lack of definitive scheduling. read more

I am positive the person that said they were very satisfied with the professionalism was a staff member! I had another one of my pools that was done by another company and the job was superior compared to the job Peak Pool did. They did not take the entire surface down like the other company did they just kind of like pitted it and when they put the new surface on it was sooooo thin and not smooth. Also, they knew that the pumps had a hole in it and never bothered to fix it. They came out and said they did but the main reason was to fix the hole in pump they said that was an extra charge, so if not fixing the hole what did they fix $$$? They never showed up when they said they would PERIOD! They also should of put the right amount of chemicals in the pool for the plaster to be right but they just dropped the hose in and they were gone! So many other companies out there to choose from that won't rip you off like this company! read more