very professional knowledgeable staff Super friendly and…read morecompleted work in a timely manner.

Absolutely the most efficient way to get an oil change, stay in yours vehicle or go to costco and…read morethey'll call you when it's done. Worried about your warranty, well I got tired of my "free" dealership oil changes so I asked if taking my vehicle to Jiffy Lube was be an issue and they said, " no just keep your invoice". Which was accurate as I just had warranty work performed with no issues. Absolutely recommend Jiffy Lube next to Costco!!!

DONT COME HERE!! HORRIBLE SERVICE first of all rude…read moreservice, the worst business ever, they charge way to much for the worst car service. They're a RIPOFF!!! Please don't waste your money and time here. The owner is the rudest person ever! And the mechanic is the worst.

If only I can give 0 stars!!!!! Bad customer service, Super bad mechanics and they wanted more…read moremoney out of me when I already paid them in advance !! Don't go to this shop! It a SCAM !!

Went for a oil leak got charged 2grand comes back still leaking oil . Took it back and they claimed…read morewe got a cracked engine on a car with less than 40k miles . Noticed bumper in the rear has a huge gap where it connects and they refused a warranty inspection for this supposedly cracked engine. Do not bring any car here for maintenance

Went to University Chevron to have air placed in a rear tire from out of state. The worker stated…read moreit would be $25 per tire for air. I left that establishment qith low tire pressure trident symbol yet on and drove to tire place where old rotted "new" tires two of them were placed on My car from Stuff Mart. Check tire dates prior to purchase. I do not recommend anything from University Chevron or Stuff Mart.

Long story short, they don't value you as a customer and they don't value your time. You are better…read moreoff not waiting for your appointment, having them not do the work when they were supposed to do it. Dodged the work ALL DAY LONG and then tried to pull my truck in at the end of the day and hold it over Christmas Eve and Christmas Day. Trust the reviews and just don't do it. Midas, don't bother responding to my post asking how you can make it better. I will be taking my vehicle elsewhere for simple maintenance.

Walked in at 8am opening time and staff was super friendly and helpful…read moreI was leading a group in a van and needed my brakes fixed before driving the Richardson Hwy and thankfully they worked me in and had me on my way in a few hours!

I walked in at JL the other day for an oil change…read more I was greeted by a polite young man outside and directed me exactly where to park. Checked me in, ensured that my vehicle is correct, price etc. I sat down, made me coffee before I knew it my car was donetalking about fast & furious. Great service, great staff. Thank you guys, keep up the good work If I can give you 10stars rating I would.

In and out in less than 30 minutes. Friendly staff. I probably arrived at a good time but I am…read morealways pleased when I don't spend an hour and a half for an oil change. Filled and or checked all fluids. I was pleasantly surprised how fast I was in and out.

Had a windsheild wiper go out in a snowstorm. Stopped by and it was fixed in 15 minutes for a small…read moreservice charge.

Eagler river location…read more Customer Service: Amazing! They are under new management and under it they have me feel like family. Prices: I have used five automotive shops in Eagle River and here is among the lowest. Service: They service all three family vehicles I have and every service and repair done has lasted so you are safe here. Advice: If you have any car issues and you live in Eagle River start here. They will provide you a video of where the issue is so you know you can trust them before you make a decision.

I've taken both of my vehicles here and have been very impressed by the communication and customer…read moreservice. My first car I took to a local dealership and they quoted me $2000 for the repairs needed. Frontline was able to fix the previously identified issues along with redoing my winterization and replacing my battery for $1800. My second car needed a lot of attention and I was sure it would take some time to diagnose and repair, regardless I received regular updates on the process which made me feel in the loop about what was going on with my car. Overall I've had nothing but excellent experiences with this shop and plan on continuing to use them for future needs.

Transmission flush.....that's it....over 800$. Make sure you ask for a quote, because they won't…read moretell you, otherwise. Was quoted 300$ elsewhere and thought that was unreasonable. Online sources suggest a cost between 130-200$. My Dad just paid 140$ in WI. I was told, that's part of getting work done in Alaska. Never again....

I went in for an oil change, and undercar inspection, as I was planning on driving to Juneau. I was…read moreinformed that my rear differential plug was missing, and it was replaced. I was verbally told twice the differential fluid was checked. I was told verbally once that it was topped off. I have currently been stuck in Tok for ELEVEN DAYS with a fried rear differential, awaiting repair from a local shop. When confronted by phone, the manager told me that if it had been checked and topped off, there would've been a charge of $49.95 on the bill, which there wasn't. That part is fair, I get it. I am very mad about being verbally told that the fluid level was fine. I am now looking at a $2000 bill in Tok, plus 11 nights in a hotel, plus meals. UPDATE: I was reimbursed by their insurance company for expenses, but not my time.

I took my car in to have the tires switched from winter to summer tires. Unbeknownst to me, one of…read morethe tires has a bulge in it. It should be noted that it was this same Sears Auto Center that took the tire off at end of summer and now was putting them on again this summer: they had 2 chances 8 months apart to tell me about the bulge. The tires were always bagged so I didn't inspect them, just stored them over winter and brought them back this week. The Auto Center put this visibly defective tire on to the rim, and mounted it on my car, without ever notifying me. Several days after I noticed the bulge, etched in chalk by their staff. I returned to the center to ask them why they charged me to mount a tire that was faulty without asking me whether I'd like to buy a new tire to have that mounted instead. They were rude and did not offer to help, did not apologize for poor communication, did not offer me a refund or to solve the problem at all. They had the audacity to say I should book an appointment. After paying to have my tires mounted, I now need to go to another auto center to purchase new tires and have them mounted. This is a loss of my money and my time. I will never return to the Sears Auto Center in Fairbanks, and I will tell my friends not to ever go there. I was formerly a repeat, seasonal customer.