I've been coming here for quite a while, and one thing that always stands out is the consistency - both in the coffee and the hospitality. Michael greets me almost every time with a warm 'Good morning, Elizabeth,' which might seem like a small thing, but it really sets the tone. It's rare to walk into a place where you're acknowledged and welcomed so genuinely every single time. The entire team reflects that same energy. Everyone is friendly, attentive, and you can tell they take pride in what they're doing. [[HIGHLIGHT]]The coffee is consistently great, but what really keeps me coming back is the atmosphere and the people behind the counter.[[ENDHIGHLIGHT]] Places like this deserve recognition because great service like that isn't accidental - it comes from good leadership and a team that cares. Michael and his crew do a fantastic job. read more

Guy sleeping in the mulch outside the "main" side-street entrance (told cashier who seemed unconcerned if not a bit judgmental of my bringing it up). [[HIGHLIGHT]]So sat inside in chairs near Webster street entrance.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Guy enters, sits straight down without even pretending like he is going to order, sets down his gallon plastic water bottle, then proceeds to open and noisily eat his smelly soup while listening (at murmuring volume) to his phone. Caps it off with an appreciative loud belch. And sets his leftovers right next to me on the common table adjoining the 2 chairs.[[ENDHIGHLIGHT]] Seemed to be daring me to react. Which, other than maybe a sigh and slight wag of my head, I did not. [[HIGHLIGHT]]Sigh. Not a pleasant experience for the paying customer.[[ENDHIGHLIGHT]] Coffee was fine, but for a premium price in a fairly nice neighborhood, this was not a premium experience. I know that it is difficult for staff to manage these kinds of issues, but since I experienced 2 in one short visit, I think the problem is big enough to warrant attention of management or even corporate resources. read more

I visit for the cool staff just as much as for the coffee. Good management and good employees. They seem like they care about their community and doing a good job. They are generous with a pup cup. [[HIGHLIGHT]]Good space inside for hanging out.[[ENDHIGHLIGHT]] Drive through always speedy too. Clean. I just like it better than Park Street one, a bit melllower. read more

Is there only one person working today? I've never experienced a 20 minute wait with two cars ahead of me before. Usually it's slow but today I think there is a sloth working. My fault for getting in the drive-thru line. I forgot this always happens when I'm needing to be somewhere. read more

I usually go through the drive thru and once in a while I go inside if needed. Staff are pleasant and quick. I got the zombie halloween drink and it is a cold brew with matcha cold foam. I wish I got more cold foam and that there was a sippy lid lol because it was the straw in the center lid. read more

Peet's Coffee - Zombie (cold brew with matcha cold foam) - Coffee & Tea Near Me - Alameda, California

A pretty nice Peet's! (Ethical rating: 3.5 Green Stars) [[HIGHLIGHT]]This Peet's Coffee in the West end of Alameda is pleasant for various reasons: There's usually lots of space, including outdoor seating with leafy shade; staff members are friendly; the music is not too loud; and it's clean, with clean restrooms too.[[ENDHIGHLIGHT]] Peet's had gradually improved when it comes to plant-based offerings. There's the vegan "Everything Plant-Based Sandwich" (an Impossible sausage patty combined with vegan egg and cheddar on a thin bagel) which isn't bad when combined with hot sauce. Unfortunately they did away with the other (better) vegan savory offering last year - the Mediterranean flatbread - so it would be nice to see something to replace it. On the sweet side, the morning glory muffin is vegan and also happens to be one of the best things in the pastry case. And thanks in large part to a campaign supported by Paul McCartney, there's now no extra charge for plant-based milks! I'm also giving the Peet's 3.5 out of 5 "Green Stars" for social and environmental impact, based on this: * Reasonable selection of vegetarian items and a vegan sandwich, muffin, and brownie. * Peet's have been better than most other US chains (Starbucks, Philz) at introducing coffee that's organic, shade-grown (e.g., certified Smithsonian Bird Friendly), or processed by the natural method, etc. Having said that, there aren't that many certified coffee beans on sale at the moment. None that are fair trade certified, that I can see and just a couple that are certified organic. Perhaps the best option is the Yosemite Dos Sierras, which is organic and also certified bird friendly (Smithsonian). It's also one of their best coffees. * Peet's allows customers to bring their own coffee mugs again & gives a 25 cent discount for using one. * Peet's main coffee roastery in Alameda is certified LEED Gold- the first in the US. (LEED = Leadership in Energy and Environmental Design) * Peet's has now merged with Jacobs Douwe Egberts (JDE) and the joint venture had its IPO in 2020 on the Euronext Amsterdam stock exchange. JDE scores poorly for ethics, for example on Ethical Consumer. * Peet's sells coffee pods (and JDE sells two machines that use pods), encouraging plastic waste. * Peet's doesn't reports enough on social and environmental impact (e.g., coffee pricing) for a company of this size. So a mixed bag from Peet's: Better than Starbucks or Philz but not as good as some other local spots. Interested in writing green star reviews? If so, please check out the Green Stars Project. read more

Peet's Coffee - The Everything Plant-Based Sandwich. Make sure you ask for hot sauce! - Coffee & Tea Near Me - Alameda, California

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20 minutes in and still waiting for my drive through order. Rough going in a Sunday morning,

I love this place. Employees are very nice and friendly. Food is always fresh and tasty. read more

Peet's Coffee - Pastry - Coffee & Tea Near Me - Alameda, California

This might be my Internet cafe! I'm taking online courses, so it involves listening and taking notes. [[HIGHLIGHT]]Sleek and convenient with plenty of street parking.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Many solo spots to dial in and connect.[[ENDHIGHLIGHT]] A good selection of pastries and strong basket coffee. [[HIGHLIGHT]]Just groovy enough for me.[[ENDHIGHLIGHT]] Lol! read more

I went to try the new Dubai matcha drink. All I got was a lot of ice and less product to drink. Real sad read more

Peet's Coffee - I paid $7 for ice.... Too much ice less product... - Coffee & Tea Near Me - Alameda, California

First time here and I wanted to try their plant base breakfast sandwich. Sandwich is a good size taste blends well, for me I didn't even noticed it's not meat, very light in taste. My drink is ice mocha and it's okay I can taste it strong. Overall for the last two months this will be my 2nd time visiting Peet's and trying their food and drinks. Service was fast and nice gentlemen assisting us. [[HIGHLIGHT]]Ambiance plenty space, spread out area.[[ENDHIGHLIGHT]] read more

Peet's Coffee - Everything Plant-Based Sandwich and Ice mocha - Coffee & Tea Near Me - Alameda, California

[[HIGHLIGHT]]Excellent service, very roomy location, parking lot with marks Peet's spots[[ENDHIGHLIGHT]], and a Berkeley-based chain that long knew not to add sugar to a ceremonial tea powder (e.g., matcha) unless upon request. The chain in general can do the sparking cold brews similar to the espresso tonics I had in North Carolina. [[HIGHLIGHT]]Good place to work on a Sunday afternoon[[ENDHIGHLIGHT]] read more

Peet's Coffee - Peet's seating includes indoor and (sparse) outdoor seating. - Coffee & Tea Near Me - Alameda, California

I've come thru the drive thru 3 times and each time I've spent an hour waiting for my coffee. And it's silly because I come to the drive thru for convenience and always end up inconvenienced. Horrible service. read more

The SUPER staff that's working at the time of writing this review, is the most incredible customer service oriented team/teamwork, I've ever witnessed in a coffee shop and overall. 6/18 at 10am Pacific. Corporate Peet's, please take notice! They are kind, they are thoughtful, I can hear them referring to regular customers on a first name basis, everything comes out perfectly. There is no rubbery breakfast sandwich here. I wasn't even going to buy one, but they asked me if I'd like one and I realized I would. [[HIGHLIGHT]]It is clean, comfortable, and pleasant, not to mention they have a parking lot, and plugs in ideal places for worker bees.[[ENDHIGHLIGHT]] Go on with your bad selves! read more

I love the staff here. I came in with my SO to grab an afternoon caffeine pick-me-up and was greeted upon entrance. The barista who checked us out was a character, which put a smile on our faces. The store is spacious and warm. There is street parking and a parking lot in the back. There is a drive-thru. There are indoor and outdoor seating. read more

Peet's Coffee - Drive thru from back parking lot - Coffee & Tea Near Me - Alameda, California

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My new go-to Peet's due to the efficiency and quickness with my orders. I used to frequent the Starbucks a block away but they have just been a mess lately. I always forget about this Peet's with the drive thru option. But even their mobile orders are fast and with the few spots designated specifically for mobile orders, I am in and out in a minute. While I still need to get used to the feel of their compostable lids, I really like the environmentally friendly choice and gladly support Peet's for this. Happy to help out, one coffee cup at a time. read more

pony tailed manager is messy drama! I stopped going here even tho the coffee is good because of the very disfunctional staff they always seem to be bickering and gossiping about each other even at 6-am! the reason is the miserable pony tailed male manager who breeds discontent and emotes constantly! clearly this shop is about him and not the customers. I stood at counter 5 minutes while he discussed feelings with staff in front of me ignoring my order til I left! read more

[[HIGHLIGHT]]Great I come here all the time to study the employees are very kind I prefer this over any of the other coffee spots in Alameda[[ENDHIGHLIGHT]] read more

Slowest service, it is so bad that it seems intentional.... smh. It was slow enough that I had to make a review

Was in a rush today as my daughter did not fill up the gas in her car... So no pictures. Quality/Quantity - Still my favorite coffee, stronger than their competitors. Atmosphere - Open 7 days a week from 6am to 6pm, mobile orders until 5:45pm. Drive thru location. Indoor and outdoor seating. Service - Good. Price - $2.70 for a small drip coffee. Owner Comment - Thanks for opening a Peets on this side of the island in 2016. Congrats on your success since 1966 with your first location in Berkeley, CA at Vine and Walnut. And in 1971, you trained 3 young entrepreneurs who then started a new venture called Starbucks. read more

This is a pretty standard Peet's Coffee. [[HIGHLIGHT]]Good size sitting area.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Free Wifi.[[ENDHIGHLIGHT]] Friendly staff. I usually drink brewed decaf, which is kind of hit-or-miss at coffee shops. I have high praise for Peet's policy, which I've reliably encountered at this Alameda location. When I order brewed decaf, the ideal coffee shop either: 1) has brewed decaf available, or 2) offers to make a new pot while I wait, or 3) offers to make a decaf americano at the brewed coffee price. Starbucks down the street sometimes has brewed decaf available (#1). But if not, they won't entertain options #2 or #3. Peet's, in contrast, seems to have brewed decaf available (#1) more often than Starbucks does. And when they don't, option #2 is always on the table. And last time I was in, they even asked if I was in a hurry--in which case they said they'd go straight for option #3 instead. I wasn't rushed, so the fresh pot of decaf was fine. But it's just that sort of touch that makes this my go-to place for coffee on the west end. Highly recommended to my fellow decafers. read more

Service was fast and the drink was tasty. No waiting in the drive thru lane. They made recommendations on what I was craving. Worked was very nice and welcoming. read more

Peet's Coffee - Iced dark mocha - Coffee & Tea Near Me - Alameda, California

{Covid-19 Review} I don't usually visit coffee shops, but I needed a caffeine boost on a Sunday afternoon. So let's hit the drive-thru (DT) at Peet's Coffee on Webster Street! I come around the corner, and see.....only two cars in line! YAY, it should be easy to grab a large (hot) Latte. I only waited about 2-3 mins. Mask required at the DT window. Friendly and prompt service. I pay and get my drink. No problem. I looked over the other Yelp reviews, and I see people are impressed by the roomy space, parking lot and drive-thru. There's a reason for that.....the site used to be a Burger King restaurant. Peet's gutted the building, modernized it, but kept the drive-thru layout. There's not much of a view, but you can't have everything! They did a good job converting the old fast food place into a handsome coffee shop. It's got a nice interior, outdoor patio, drive-thru and parking lot. For anyone confused about which driveway leads to the drive-thru entrance, it's the middle one. But I avoid this place when there's a huge line. Good job converting the site into a more popular and useful business! read more

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I don't usually go to coffee shops because I don't drink coffee, but came here while waiting for my lunch group. I ordered the matcha latte and was impressed by how much matcha flavor it had but not bitter at all. No sweetener (an option) was needed. The place is very spacious with lots of empty tables on a Sunday morning. I don't have much to compare to, but I thought it was nice inside, and I enjoyed my drink. read more

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I used to think 'why review Coffee Chain locations'? They're all the same, aren't they? Well, I have come to learn, after regularly needing an afternoon pick-me-up, that there's a good reason why people have a grocery store, coffee shop, or book store that they regard as 'theirs'. Peet's Coffee in Alameda appears to be my go-to place whenever I need that energy boost after reaching that half-way mark during the work day. I first came here because I received a gift card. I was always fond of their coconut black ties (coconut milk, cold brew, and condensed milk), but wanted something stronger - like a coconut latte with condensed milk. You get the same delicious condensed milk but with the sharp punch of espresso. I used their drive through, and despite seeing a large queue, the staff seems to always navigate through that perfectly and professionally. Some customers seem to have trouble figuring out what they want (sorry, didn't mean to listen, but there's literally nothing to do while waiting), but the staff always are helpful and seem cheerful on the talking box. I realized that even though the drive through goes through orders very quickly, that if there's more than 3-4 people in queue, it's much faster to go in. That's my rule of thumb for all drive-thrus. I decided that now that Stay-At-Home has lifted again, that a quick visit inside and a couple of steps would be a good way to change up my day. The inside of the store was bigger than I had imagined. The interior is quite beautifully designed and spotless (which may not be saying too much due to COVID, but since they get so much foot traffic, it's still a feat). They have chairs outside for customers to work, enjoy their coffee, and chit-chat. Even though it's along a busy street, it is quite peaceful on most days. So going back... how is this different and why the 5 stars? - Cleanliness is stellar. Spotless. Great markers for 6 feet distances (for the spatially unaware patrons). - Service is phenomenal. It's easy to recall those memories where we spoke with stressed out, overworked staff, but the employees here deal with a lot and still maintain their positive demeanor. - Quality drinks that stays consistent. I have tried a handful of items and they have remained as good or better than other locations. - Convenience. Easy to park, easy to order, even has a drive-thru. read more

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Little hidden spot on Alameda Island with a pleasant relaxing Peet's Coffee hidden inside. It has a modern yet rustic interior that is clean and polished with pleasant music playing at all times. Many large windows open up the central seating area to a view of one of the main streets in Alameda where people go for fun dining. I enjoyed going here for coffee and always love that Peet's coffee flavor in my Golden Turmeric Latte read more

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Remember pre-COVID, when we used to be able to enjoy coffee at cafes? ... ... Yeah, me neither. We've been brewing our own coffee at home for the most part, but will sometimes get Peet's to go. The drinks are always great and made quickly. I tried the Golden Latte recently (turmeric, honey, and ginger steamed in milk) and it's fabulous--perfect for cold weather. read more

Fantastic that it's a drive-through first one I've ever seen. Sales person was friendly, courteous, professional, and the drink was perfect. Easy drive through and barely any wait. [[HIGHLIGHT]]Perfect for when you're traveling with your pup.[[ENDHIGHLIGHT]] read more

Great crew weekday mornings for the most part. Sometimes they have good straws sometimes they don't. Haha

I like this peets more than the other ones in alameda. They have a parking lot and if you dont feel like getting out of the car, they even have a drive thru. The staff are very friendly and nice. There's usually not a lot of people inside whenever I go there and they do a good job of keeping the place clean. I was meeting up with my friend. I wanted a drink before I left so I did my first mobile pickup order while I was inside peets. I ordered a caramel frappe and I was surprised with how fast they finished my order. 2 minutes was all it took which blew past their estimated pickup time. My drink looked great and tasted perfect. read more

Peet's Coffee - Caramel frappe - Coffee & Tea Near Me - Alameda, California

Definitely the nicest Peets I've been to in regards to the seating and space ..staff is friendly and web order is on time ...convenient on the way out of town ...this location also has a drive thru .. read more

Peet's Coffee - Coffee & Tea Near Me - Alameda, California

I went early morning probably 5-10 minutes after opening, i get it's early but if you're gonna be standoffish and rude, then they should switch shifts. read more

Just waited 25 minutes for the wrong coffee. Three pastries and a coffee $25. That's on me. But they're so focused on getting that drive-through that for everyone in coffee, I had ample time to notice, car coffees are going. Finally heard them say, "did anyone get Rebecca's order". They forgot us. Didn't count on spending this much time here didn't check what coffee it is. Of course it was the wrong coffee. With all the cute little coffee shops in Alameda, peets losing its way. And even though they don't care, customers. There's a Starbucks two blocks away. And cute little coffee shops going up and down Webster Street. I've been in love with peets since they actually had quality coffee. Those days are gone. read more

A drive thru is supposed to be for SPEED for those people who do not have time to come inside. So, taking 15+ drink orders via the drive thru and causing a 30+ minute line to form is a managerial issue. Don't get mad at your customers for being upset about a wait when you're the problem. read more

Stopped by to pick up some coffee beans. The store is set-up for covid with social distancing and safety precautions. You enter from one set of doors and exit through the second set of doors. Markings on the floor and directional markings were clearly laid out. No other customers were in the store. Ordered my Garuda beans, but they were out of stock and went with my second choice Expresso Forte, which they had. The clerk rang up my order and then processed my order. He was apologized for running out the the label, which I labeled at home. It was nice experience at this location during this challenging times. read more

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worst peet's in the area, drinks taste awful, long waiting times, but the facility is nice and it has a parking lot. read more

Peet's Coffee - Do I looks like an egg to you - Coffee & Tea Near Me - Alameda, California

Today, on my only day off before I started my errands. I pulled into Peets coffee drive thru on Webster in Alameda. I frequent there quite a bit. I was excited to order the chicken and waffles SANDWICH plus a black tie with extra condensed milk on the bottom. My usual drink As i pulled up to pay, the attendant scanned my QR code. Took my money, and I have him a $5 tip, then handed me my SANDWICH. It was very HOT! While waiting for my drink I looked inside and was SHOCKED! What the HELL was this! I took it our of the package. IT LOOKED LIKE IT FELL ON THE GROUND AND WAS Discombobulated! I showed it the the cashier a I told him " HOW DO YOU EXPECT ME TO EAT THIS!" His response was "THAT'S HOW THE SANDWICH COMES!" Not even an apology just "I CAN MAKE YOU SOMETHING ELSE!" WTF! Then I see him with my drink putting the finishing touches to my black tie at the register where he handles money! I was pushed for time and the line behind me was growing. I drove off and then came the store. It went to voice mail. Then I tried again 5 minutes later as I'm so pissed! Finally Michael answered. He's the Manager. I told him my issue and it sounded like he chuckled at my frustration! I asked Michael, " ARE YOU LAUGHING AT ME!" He said No! I'm just trying to catch my breath and run the bar. STILL NO SOLUTION TO MY PROBLEM OR AN APOLOGY! His answer was we'll be here til 4pm. After my errands I pulled up to Peets Coffee. Same place I purchased this unbelievable SANDWICH. I asked to speak to Michael the Mgr. I showed him my SANDWICH. He replied as he's poking my SANDWICH! Well that's the cheese that melted into the waffle. So I asked him would you eat that when you're expecting to eat a SANDWICH!!! AS I pointed at the picture! NO RESPONSE. NOT EVEN, I'M SORRY. just I'll give you your money back. I know it's very hard to keep good employees! And since the pandemic is been a struggle to hire good people. But I've been going to this Peets for over 2 years and was always happy with the previous staffing. I hope this post helps . read more

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I needed some caffeine before heading into the weekly pinball league. Using the app, I placed my order and paid. It told me about four minutes for my order to be ready. Walked in after four minutes, it was there, took it and left. No fuss, no muss! Super convenient and the joint was clean and orderly! read more

Super disgusted this morning after receiving my espresso in a dirty cup. When I opened the lid, there was a long fur on the lid, and i noticed more fur likes and dirt on the cup. It looked like they used a dirt cleaning towel to wipe the surface on my cup. Gross I hope its not due to the fact that im asian and this whole corona virus thing. Guy who put the lid on at the window had glasses. read more

Peet's Coffee - They used some dirt wiping towels to swip my cups rim and hairs and dirt were seen. - Coffee & Tea Near Me - Alameda, California

5/5 Service 5/5 Parking 5/5 Drinks 1/5 Getting out of the Area... My go-to spot for coffee needs or a little pick me up. This is a great place to study or do work for those who would like to work elsewhere. I do see a lot of people always working in the shop. There are plenty of free parking spaces in the lot and around the area. BUT getting out of the area is SO BAD. When I try to exit out of the area, it's so hard to get out since a lot of cars drive by. Very cute place though! read more