Service was excellent this time around, I ordered a decaf iced coffee "leave room for the 1/2 & 1/2" After the barista made the drink he asked if he left enough room for the 1/2 & 1/2 (that's good service) They had some good back ground music playing "loud enough to hear but not to be annoying" again good job. The interior has a nice layout, not too many places to but today it wasn't to busy. The cleanliness needs to be worked on, tables were dirty and trash buckets were full. read more

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I've been going here for so long I can't even remember how many years - probably about 30. I normally get a cup of coffee so my review is just based on that, if you get other drinks they are probably fine. BUT ... the service is not friendly. Peet's used to have the best coffee around, always fresh and a much better cup than Starbucks. The roles are reversed now, I am sad to say. If you go to Starbucks, especially the ones with coffee on demand, you get a fresh cup and when you ask for dark ... it's dark, not the watered down crap I'm drinking now. You want fresh? Good luck, they usually can't even tell you when it was brewed. read more

Glad i came here because the poor experience made me find another great coffee shop. If you order online and plan to pickup I'm sure its fine. But if you have to interact with the staff it's not worth it. Walked in, 2 people looked at me and kept on about their drinks. No greeting or anything. No one in line not many people in the shop. Im sure they were busy with online orders but the customer standing in your lobby should still be priority. Waited a couple more minutes then someone said they'd be there in a few. Decided to leave and found another great coffee shop instead. Pour Decision over off of Cottle road. A little drive but for sure worth it. Tired of coffee shops where they have poor customer service but premium prices. There's plenty of competition that will give you the proper service. read more

Your latte is so good I can't wait to Try it with banana bread yummy you guys are awesome read more

I've spent thousands of dollars here.... The recent manger tells his employees not to socialize. I'm simply friendly with people, this place is no exception. I guess they make enough money here that they can be instructed to be Un relational to long term customers as they don't really need me or my $225 per month I've spent here for quite some time..... I will go elsewhere before or after the gym in the future. The 30 something easily expendable manager will learn when he attempts to secure a real job that without people like me , Peets will not exist! Telling your employs not to interact with customers who are in and out in five minutes at a pop max ....who never even sit there and sometimes come twice a day , is poor judgement , poor supervision and an easy way to loose customers who will let people know how they are treated. The youth here are great! Their boss is a fool who should be terminated! That's my take! And I have culinary degree with 22 years of restaurant management and a clue! What funny too is the PR people assigned to respond to reviews haven't touched this one! Truth matters. Love Peets. Not the manager! read more

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Kudos to the young gentleman working on the morning of 8/17/23 around 7:15am, handling the register and pastries. You are always such a breath of fresh air regardless of what little contact we have. Your positive vibes do not go unnoticed. Not only is this Peet's Coffee the closest location to my work, I always come back because my lattes taste delicious, they are made according to my requests, and the baristas are so very fast. Ordering via mobile app makes my pick ups that much quicker. 5 solid stars. read more

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Ay yay yay, folks! Perhaps, this morning is not great for me. Perhaps, I should have made a different decision and ordered a hot drink from my usual coffee shop. I adore Peet's and it's been awhile since I visited one. Maybe, this will be the last time. I should have never walked in and placed an order when an employee was about to clock out. ( I didn't know until he walked out lol) He was distracted, wanted to leave asap, taking order while chatting with his coworker. I had to shut up mid-order, waited until he finished his conversation, observed his demeanor until he was ready to take my order. Then, behold, my fellow travelers! I had to shut up again and waited. The service was not friendly or very welcoming either. If you were about to leave in one minutes , please kind sir, let someone more respectful take over. Waited awhile for my one drink, continued to watch other customers who came after me received their orders first. Several regulars were greeted warmly. I wasn't. They all left and that's when the barista noticed me standing like a lost kid. I don't think they saw my order on the screen. No apology or nothing, but I completely understand. I wonder if they heard my "thank you" before I, too, walked out of the ambient store. The store attracts regulars who come back for their usuals, but I'm not sure if first-time customers like me ever want a revisit. read more

Peet's Coffee - Hot stuff - Coffee & Tea Near Me - San Jose, California

I enjoy Peet's coffee and this location however, I wanted to specifically shout out Jocelyn! She was the barista that made my order today and is such a friendly and kind barista in addition to making the perfect tasting drinks. I tend to modify my drinks to make them a bit more health conscious and she not only made my drinks perfectly but she also suggested I try another healthier modification that I haven't done before and it might be a new favorite for me to order! This location is clean and stocked with all items necessary on the coffee bar. I will definitely be back read more

Peet's Coffee - Coffee & Tea Near Me - San Jose, California

Great drinks, amazing customer service! I love Peet's because they consistently deliver great quality drinks, and this location is no exception. Today, I ordered my drink through the app and had an issue (user error due to me ) When I got here, the barista quickly resolved the issue and I was on my way. read more

Peet's Coffee - Coffee & Tea Near Me - San Jose, California

Craving a good strong cup of dark roast this morning. Entered this Peet's establishment which was clean and well kept. Staff was friendly, but unfortunately the coffees were luke warm and not strong at all. Holiday blend just doesn't have the taste of a dark roast. Warm coffee is like warm ice cream, just does nothing. Hope the next visit to Peet's is better. read more

Everything is always delicious and on point! I've since moved out of Cali and sure miss me some Peet's + maplenut scone :'(

I was here when it was raining to meet a friend. There was no one else and a nice hot brew with a friend with the rain outside made for a nice visit. The staff was friendly and happy, it was clear they shared a nice camaraderie which is always nice to see and experience. read more

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Arrived here on a Sunday morning at 10 am to kill time. Lots of parking in the plaza and people already enjoying their morning coffee. Not much of a long line when I entered but 2-3 customers ahead of me that time. I ordered a small white chocolate mocha and that lasted me for a good 40 minutes. Wait time was about 5-7 minutes. Great place to sit back and enjoy their free WiFi to get work done or get some needed screen time. read more

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I always like coming to this Peet's location. Great customer service and plenty of parking .i normally just get drinks and u can tell you that their always on point with their drinks. Ambiance is just like a coffee shop should look like it's clean small and ready to go with my coffee . read more

Peet's Coffee - Havana latte - Coffee & Tea Near Me - San Jose, California

Unnecessarily complicated experience today. I ordered a hot Cardamom Citrus Mocha--not the frappe--and ordered it "extra hot" with an added shot that I used reward points for...another employee came over to the cashier and asked "what is that," referring to one of the drink modifications, and the cashier explained to him that "it's extra hot" to which the other employee responded to the cashier, "that's a frappe," which is obviously the iced blended drink and not what I ordered. I figured they got it sorted out and rung it up correctly. Apparently the drink was still rung up as a frappe because that's what the barista made. He set it on the bar, I explained I ordered an extra hot mocha, he said sorry and went to remake it. The other employee who'd been talking to the cashier before came over and explained to me that they'd rung it up as a frappe because that is "THE" official Cardamom Citrus Mocha drink and so the cashier had assumed that's what I meant...so he assumed I ordered an extra hot frappe? And somehow it's my fault? Ok, weird but he said they would be able to make a hot version, no problem (which in my head should've been no problem from the get-go). I tried the remade drink once it was done and could tell it wasn't extra hot and there was no added shot. Barista said yeah, he forgot, and remade the drink for a second time. At last...third time was perfect. Apparently you have to be super explicit with them if you order a different temperature of drink because that simple ask went way over their heads. read more

Have been a couple of times to this Camden Park Peets for a Jo and am glad that I have! So far, I see this is probably a go to spot for a caffeine bevy and I am minted as a regular and that's exciting! The baristas are enthusiastic and get the orders done faster than I am used to compared to other cafes, but that depends on who is the drink maker. I have tried iced matcha latte or "matcha" and drinks like vanilla iced latte and feel that the baristas need some extra push to have the drink made. I will ask for less ice and overall, I also like the service too. Enso forever. Camden Park. Jamba. Radiant waxing. Central. Lots. of. PARKING. "I am seeking. I am striving. I am in it with all my heart." Vincent van Gogh read more

One of my favorite go-to's. My ultimate combo is iced matcha latte light ice + bacon frittata. Chef's kiss! I'm not writing this review because of my order though. I noticed a customer spilled a drink all over the napkin station and one of the workers without hesitation, grabbed his empty cup and requested for a new drink for him. The customer looked really guilty but the worker met him with such grace and quickness, it's like she mothered/big sistered him out of the situation. The workers working at the bar didn't question the situation and recreated the drink immediately. They worked like a team to make sure the customer was taken care of. It's been 10 minutes and she's still wiping/mopping (it was a pretty big mess). Not an ounce of disgruntlement came out of her. I must applaud the whole team for this. read more

Blue hair + beanie wiping his nose every 3 seconds with his bare hands was a little offsetting. Also my coffee cake sat on the counter for ten minutes while they filled out their time cards. I never leave a negative review anywhere...... read more

Jules working the register was really mean. We walked up - she presented no eye contact and instantly looked annoyed when she was taking my order. She kept her eyes on the register and when I asked if she heard the last item I got - It was the only time she made eye contact and she looked so irritated, her response was "no" and looked down back at the register and then it was just so awkward after that. My bf is alot less bothered by interactions if these happen but even he was like "I don't think ever came across someone that mean". The other people we talked to there were really nice. She has Starbucks vibes not what I expected from Peets lol. read more

I went to the Peets Cambrian Park location to get my free birthday drink. I explained to Kyle the Manager that I was sick and was 2 days late in redeeming it. He would not honor it! How insensitive since I had been pretty sick with a virus for several weeks. So I went to another Peets location on Blossom Hill by Almaden Expressway and their Manager was extremely empathetic and said no problem!! She made me my free birthday drink and also said she was so sorry to hear I was not feeling well. Five stars go to that very understanding Manager at the Blossom Hill location and 0 stars go to the Camden Avenue Cambrian Park location. I'll never go back there again. I would have given this review a 0 star if I had that option. You're a poor Manager Kyle at the Peets on Camden! Eddie the Manager before you was totally awesome. You need to go thru training on how to treat your customers with better Customer Service!!!! read more

I prefer Peet's over Starbucks, and this is the closest location to me. I have had no issues with the service here. The store is a little small, but there is still a decent amount of seating inside, and there are several tables outside. It is usually peaceful enough to work or study here if needed. read more

Peet's Coffee - Coconut Black Tie - Coffee & Tea Near Me - San Jose, California

Open from 7AM to 2:30PM during coronavirus season, ordering and scanning the app at the door or accepting mobile orders. Great coffee, kind and efficient customer service, and easy-to-access location! I've ordered the small iced latte with oat milk (small iced latte $4.10, oat milk +$0.70) twice now, and both times I have fallen in love with the drink - creamy and delicious! My dad, even with his high coffee standards, really enjoys their hot americano with 2 shots. The people who work here also are very nice and efficient - there was only one girl working today yet she took our orders and gave us our drinks in less than 5 min. Highly recommend this place! Use the app to get free rewards after every 15 drinks. read more

Peet's Coffee - small iced latte with oat milk, one shot (total $4.80) - Coffee & Tea Near Me - San Jose, California

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I still make the trek from Almaden, actually much prefer this locale vs the new one on Blossom Hill. Maybe I'm just being nostalgia, I've been coming here since they opened YEARS ago when I was a house-poor townhouse owner. Their small lattes all come standard with 2 shots of espresso vs Sbux who only give you 1 shot in their tall drinks. They also have better equipment set up (no automatic espresso machines there) which means you probably will get better shots of espresso. Also, this might have changed, but they usually use a more mellow roast, Major Dickason's, vs that nasty burnt, dark acid crap you usually get you-know-where. Tip: If you get a $20 Peets giftcard there they'll knock off a $1 from your order. Also, lots of times they'll have freebie coffee tasters set up on their counter. read more

Peet's Coffee - Free drink for transaction on Fri May 12th 1-3pm - Coffee & Tea Near Me - San Jose, California

Love Peet's. Sonora was super sweet --- my husband got a mug from Peet's and got his drink in it, and then by the time he finished his drink, he realized that there were some imperfections on the mug, and Sonora had him switch it out - no problem. Love how they have the AC blasting and there's some good seating. Love how conveniently close this is to our place. dangerously so! will definitely be back. read more

I've been coming here regularly on weekend afternoons lately and the staff is always so friendly! Probably takes a good 5-7 mins for my two-drink order to be ready, but I don't mind waiting, the staff is always really nice. It's a very pleasant place to chill, as I keep bumping into super friendly customers as well. I love the dark chocolate mochas and will keep coming back for them! read more

I am a major fan of Peet's Coffee as it has better flavor and I notice more of an actual coffee flavor compared to some other shops. This location has always had my order correct and they have a good system in place for social distancing. The location is an easy spot to drive up to and plenty of parking is available. read more

Peet's has amazing, fresh brewed coffee and always delivers on bold flavor and a smooth taste. My go-to order is a simple baridi cold brew that is strong, dark, and delicious. This location has outdoor seating as well as a few tables inside :) read more

Peet's Coffee - large Baridi Cold Brew - Coffee & Tea Near Me - San Jose, California

Came in for a couple drinks the other day and THANK YOU, Jo and Cody for the great customer service. You guys were awesome and the drinks were excellent. Thank you thank you! Wish I could give more stars! read more

I'm recommending Peet's? I am a Peetnik - unfortunately and there are too many ancient memories of my first craft coffee experiences - at other Peet's and certainly not this location nor any in the South Bay - but when you completely butcher a drip coffee...then enough is enough. A long time ago. I gave up on getting a decent espresso at Pete's and this morning. I gave up on getting a decent drip experience at Peter's. The Pete employee filled my cup with the last bit of the tanker of medium roast, and she topped off my cup. She told me with dark rose. She said because we're out now of medium roast. a more awful concoction I never tasted since that time I ate, expired food in a foreign country. A note for Peter's coffee. When you are going to run out of a barrel of coffee, it is time to brew a new barrel of coffee. Combining drip coffees into one cup is a mortal coffee sin under normal circumstances. Camping on Everest would be the exception. so Pete I don't know if you read these anymore but all your locations and San Jose are the absolute pits when it comes to getting any coffee. I try to avoid other retail coffee places cause I like Pete's but give me a break. Until you give give me a break I am calling you, Peter's coffee because you have petered out. read more

I recommend this coffee shop, latte is really good, nice and friendly stuff, delicious croissants

Great customer service, just not the best in making sure the drinks come out okay. Not sure what happened with my iced drink, tasted amazing, but the amount of ice they placed in my drink, was pretty much to the top of the cup. To my surprise, it was more than 75% of the cup. Now, I'm not sure if it was just that the barista didn't want to open another almond milk, or really didn't know how much ice to put in my cup, but next time, I will definitely be asking for "light ice". This happens for my hot drinks too. They make my matcha as if it's some kind of cappuccino instead, always have to ask for "light foam". Good place, just watch for the amount of product they put in your cup... not worth $5 for something so teeny. read more

Peet's Coffee - Basically bought a cup of ice-.- - Coffee & Tea Near Me - San Jose, California

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Great customer service. Food as expected. Two Stars because employees not wearing masks in back room. Heard someone telling them that they needed to wear masks :/ read more

This latte I got 30 min ago. Extremely hot, extremely strong and half of cup.. Its happening not for the first time I would expect some standard from place that call itself coffeeshop.. I think coffee for sell have to be done by skilled people. read more

Peet's Coffee - Coffee & Tea Near Me - San Jose, California

We went in here mid morning for our first cup of coffee on a road trip. Super groggy and not very with it! All the folks working here were so nice! Even the other customers said good morning! The coffee and sandwiches were the usual excellent reward for waking up, but the people here were the real treat! I wish my local Peets was so inviting! read more

Made my coffee scolding hot that I burned my tounge then gave me no coaster for my drink and bread was cold when I asked warmed

This place has the best and fresh tasting flavors of coffee. They have distinct coffee varieties that Starbucks does not carry. The staff is friendly but a few if them does not know what their customers want because some people are very picky with their coffee. Sometimes if they made the coffee wrong, they would just toss it and have them make another one til it's right. I guess that's what so great about Peet's, but I'm sure the workers get annoyed. I ordered a hot caramel drink. The hostess recommended a better alternative. I thought I should try that. My wife ordered the same thing. Guess what..we get a cold caramel drink...bham !!! The hostess never told it was a frappucino. It was a cold morning and our drink was disappointing for the weather. They were not ready to replace it (unlike Starbucks). read more

Peet's Coffee - New java caramel mocha. - Coffee & Tea Near Me - San Jose, California

Hey, I'm fine if you all didn't greet me when you all are too busy serving 1-2 customers, but there's no excuse for 3-4 employees not to pay attention to the restroom. I went in, and it's like being inside one of those portable WC placed outside at a concert. It's so stinky I just tossed out the rest of my latte. Its messy, the toilet bowl is never cleaned, it seems. It's a shame that this happens here, in Camden, this is not San Francisco! Other than that, everything else in this shop is fine. Hire more people if you think the baristas are too busy! read more

Peet's Coffee - What a stinky n messy restroom! - Coffee & Tea Near Me - San Jose, California

LOVE this location! Been coming here as long as I can remember (starting with my parents). Iced lattes, drip coffee, cappuccinos + the food - everything is great. Service is better - everyone is SO nice + friendly. Will stop coming! read more

Peet's Coffee - Cappuccinos - Coffee & Tea Near Me - San Jose, California

Snooty servers. I asked to get a balance on my Peet's card before ordering. Lilliana was TOTALLY annoyed. Maybe her nose ring was causing her pain..It looked pretty swollen and red to me. Was it sterilized? Was she washing her hands? I am not sure. Still, I placed my order and asked if she was having a nice day. No response. I tried to engage in conversation with her again, total wast eof air. So, instead, I simply asked for a bag for the veggie plate and yogurt I had bought. She scoffed. And all of this was AFTER having to wait in a long line for 20+ minutes. She apparently thought she could swipe my money too. After paying for my coffee and snacks, my Peet's card had a low balance of just a few dollars. When I reached out for her to hand it to me, she asked if I wanted her to just get rid of the card because there wasn't much left on it. Seriously?! Peet's coffee is far better than Starbucks (sorry not sorry SB fans), but the service is obviously inferior at this particular Peet's location. read more

In response to Rita S. She called many of the employees "space cadets", "dumb blonds" and "children". Being a bystander to her incident I saw that her attitude was rude and nasty to all employees she spoke to. All of the baristas accommodated her the best they could while she hurled insults at employees and other customers alike. She used inappropriate words to yell at another customer and to my understanding she is no longer welcome in that establishment. read more