My fave Peet's in the area. Some times the weekends are a hit or miss but weekdays, my drinks are always perfect. read more

While on an extended weekend trip to the Bay Area, Dear Hubby and I found ourselves in this area, trying to find a Starbucks on our way out of town. We both needed to use the restroom before our long drive, and get a refreshing drink. The counter service was provided by a cashier who was very friendly and helpful, since we're not familiar with Peet's menu. The front of the shop is attractive and seemed to be clean. The order came up pretty quickly. The restroom situation was another story. They have two gender neutral rooms. The one I was in was out of the essential paper one needs, and the floor was strewn with all manner of paper bits. The quality of the paper towels was such that they would shred and rip, with pieces ended up on the floor. It looked like it hadn't been checked for many hours. Sometimes restrooms do require a re-stock and at least a minimal cleaning. They also didn't have Stevia packets as available condiments for the drinks. That's a big fail for DH and me. Overall, our visit to this location only reinforced why we don't choose Peet's as a normal go-to coffee place. The drinks aren't the pleasing to our taste, and there tends to be some kind of lacking in getting it right at each of their stores I've been to. We just aren't Peet's people, it seems. read more

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I generally like Peet's coffee - way better than Starbucks. The staff at this location are generally very nice with the exception of one who gruff. Then I saw her do something disturbing. She was walking around, pushing the chairs, then walked over to the counter with the half-and-half push the trash down with her bare hand, then reached under the counter and with the same hand, put fresh napkins on top. 08:50am 05/20!26 read more

The barista Angel did an amazing job on my drink!! My drink was so refreshing and he was kind!!!

So my trick is to order the coffee with lots of room and just add half and half to it. I feel that it gives me the smoothness of a latte with the richness of the half and half, and it's cheaper than ordering the latte by far. Peets coffee tends to be stronger than Starbucks for me, so the coffee here does the job of the espresso. read more

Peet's Coffee - Coffee & Tea Near Me - San Mateo, California

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If you have all the time in the world to wait for your coffee, than this is your go to place. I usually go to Starbucks or some other local coffee place, but this morning since I was at Whole Foods, I thought I would treat myself. I was there this morning at approx 10:55am....not real busy...Got right up to cashier and ordered a regular coffee with room for cream....Simple right? Wrong..... Usually at Starbucks the cashier pours you coffee and just hands it to you....The dark haired clerk started talking to another employee and turned her back on me....so I thought well maybe they don't do it like Starbucks......So here begins the wait..... Customers came in and order their drinks (not a regular coffee) and they were getting theirs....Then I thought well maybe she's making regular coffee because they are out? Or maybe the barista is supposed to pour it? So the wait continues..... Finally after a few more customers came in and got their coffee, I went up to the cashier and said where is my coffee....Just a plain coffee.....Large.... and wait for it..... Oh, I forgot...... Then she asks me what kind of coffee??????????????? I said anything at this point....So she fills it up to the rim and hands it to me....NO apology....Nothing....in fact she acted bothered..... Peets do better....or at least hire someone with more than one brain cell.....Someone that smiles and is happy to be there..... If she would have said sorry I blew it....I would have had more respect for her...but you could tell she really didn't want to be there... So back to Starbucks I go.....or some other coffee shop..... read more

This was a quick hit & run for me. Getting ready to drive home, I felt the need for some caffeine before I hit the bridge. I managed to find a parking space a block away and placed my order on the app for a Large Iced Golden Latte, customized to my liking. By the time I walked in the store, my drink was sitting there waiting for me. This is the way it should always be. Now, if only they could figure out how to stay open until 7:00 pm at more locations. read more

This used to be a good place , and I'm not sure if is the new team or the lack of training but they definitely need to improve their customer service. they are not consistent, the coffee is different every time. read more

Chocolate syrup with fiery spice note was really delicious, basically its's a fusion of rich chocolate and notes of warming spices with some quality espresso shots and milk. Unfortunately its a seasonal item and its only available around Fall. Can't wait to get some more next year! read more

I rarely get to go to Peet's Coffee to actually get a drink; more-so it's for the coffee beans, BUT w/ such the welcoming of the friendly staff, especially DANTE! He's convinced me to come more regularly =0) Plus, I love their Morning Glory Muffin ^.^ Thank you, Dante, again for your positive energy-makes my day better !!! read more

Barista was wiping her runny nose with her hands while making coffee. Pointed this out to the cashier who had someone else make my drink, however, I never saw the barista in question wash her hands. read more

I fell in love with this Peet's when I used to come only on weekends but I am very disappointed by the weekday AM shift. I try to give this place second chance, but I'm just not feeling the morning shift here. Well, Cassandra is in the back. The other lady is working to fulfill all the orders and she picks and choose her favorite to say hi to. I used to be a regular here, but there's an inconsistency with the way. The drinks are made in the imbalance and teamwork here. read more

I absolutely love the Peet's team we have right now (November-December 2024)! Everyone is so positive and welcoming. Knowing my love for pumpkin spice latte, they even saved a bottle of syrup just for me. After every workout, I always stop by to grab coffee from these guys because the emotions from visiting this café are a thousand times better than just the morning coffee itself. I don't understand the negative reviews. Over the past year of visiting Peet's, I haven't noticed anything bad or disrespectful toward the customers, even when there's a huge line. Customers should respect the staff and stay calm--that's when the coffee turns out great. Thank you, team! You rock! read more

Terrible terrible service. They messed up our drink, when I asked for the correct drink, the barista proceeded to make the drink, slide it to me rudely where it almost fell off the counter, AND made the drink wrong TWICE. Ridiculous... If I'm spending nearly $10 on a coffee I'd prefer if it was made correctly without attitude! read more

This Peete's Coffee has a great team. The barista there is high energy, positive and makes people smile...including me :-D.

I tried an iced caramel macchiato with oat milk, and it tasted good. It's a nice alternative to Starbucks. The place is spacious, offering plenty of tables if you'd like to spend time reading or doing other activities. Service is decent! read more

Peet's Coffee - Ice coffee - Coffee & Tea Near Me - San Mateo, California

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Here's what you need to know if you're working out of this Peets: Back of the house is freezing cold. Even with a sweatshirt and down jacket I'm uncomfortable. A few short tables with 2 chairs, plus a same height bar/table with chairs. Outlets accessible in the corners along the wall. Two comfy chairs in the back corner perfect for a chat, still cold though. The front where you order drinks stays warm... too warm? There's only 1-2 tall tables in front window, often without chairs and folks waiting for their pick up hang there. Two other tables in the front area with a lot of foot traffic. Again I can always county on Peets for consistent great tasting cappuccino and service with a genuine smile. read more

Great service, excellent coffee! Scones were great, too! We had chai latte and hot chocolate - both served hot and delicous!

Dismayed to see the espresso machine changed for an automated one. Big mistake, we have those at work and they make lousy espresso, I am not paying Peets prices for a vending machine experience. One problem with these is with a manual one everything is in the open and stuff is cleaned in between use, the barista has much control. God knows what goes on inside these machine or how often they are cleaned inside. For all I know my espresso shot may have sifted through caked used coffee grounds from a week ago , yikes!! I will try other locations if this is gonna happen at every Peet's they have just lost a long time customer read more

Great location, right next to Whole Foods. Quite a bit of seating options inside, only one bench (no tables) outside. Classic Peet's cafe. Service was always very friendly. Overall, a great casual spot to grab a coffee or tea. read more

If I could give this place a zero I would. Walked out before even ordering because the lady in the front who looks like she should have retired 5 years ago had the worst customer service. We walked in with our service animal and she yells across the room excuse me excuse me the dog can not be in her condescending infront of another customer. I politely let her know it was a service animal. No apology. Most places ask politely and let you know if it is not whatever there policy is. This is not an inclusive environment. read more

Stopped in a few hours before a wedding as we knew it was going to be a long night. My sister and I ordered the pumpkin cold brew with oat milk. The menu state with jelly. We got our order and the jelly wasn't in there. Apparently the drink comes two ways - with or without jelly. Gotcha! read more

Millennials!! If you don't like to serve people...maybe you shouldn't be in food and beverage industry! Maybe she was having a bad morning, but if you feel overworked..the team should have a talk with the manager for more staff! read more

I generally love Peets. This location is convenient, super good customer service, and very fast. The coffee is the best version of Peets. Good WiFi and lots of space to put your head down to do emails or study. Pretty quiet. read more

Mocha frappe from Peet's 1020 Park Pl San Mateo is so disappointing. No coffee nor chocolate taste but only sugar water. Always have Mocha frappe from Peet's for years but never had this bad before. Don't waste your money on this branch. read more

Peet's Coffee - Peet's Mocha Frappe from Sam Mateo is very disappointing. No coffee nor chocolate taste at all. Just sugar and water. - Coffee & Tea Near Me - San Mateo, California

No lines every time I come! One of my favorite coffee places! Peet's coffee is definitely underrated! read more

Peet's Coffee - Ethiopian Super natural dark roast - Coffee & Tea Near Me - San Mateo, California

Bummed they no longer use a real espresso machine. They use an instant machine now and the espresso drinks are watered down like gas station coffee. Yuck! Bring back the real thing please Peet's!!! The baristas are super friendly and the vibe of the store is really nice. I hope they change back to real espresso machine soon. It's still sitting on the counter! read more

I love the environment that i get surrounded with as soon as i walk through those doors!! Everyone is so kind and i especially love how my order is always made right and on time unlike starbucks. My kids loved the pride star sugar cookie but it is sadly removed:( Please bring it back Peets!! read more

I stepped through the door of this Peet's and a guy called out 'Welcome in" then continued to talk to another barista at the espresso machine...for several minutes. It was about 4:30pm I walked over to the counter where they were chatting (just to make sure they saw me) and then back to the register. After another minute or so the guy came over and asked 'How can I help you?' (smiling) I gave him my coffee order. He 'corrected' me and called it some fancy name saying "oh you mean a"....blah blah, blah. And proceeded to charge me $1 more than I usually pay for the exact same drink at the 'other guys'. He didn't give me a discount for using my own mug. (I bring my mug to all the coffee houses doing my part to save land-fill) I mentioned to him that the 'other guys' don't charge for whipped cream and I walked to the condiment bar. He called out to me across the room BY MY NAME (I guess he got it off my CC) "...we do charge for whipped cream." There are many other coffee houses in the area competing for my money and vying for my attention. I won't be returning to this Peet's location. Between being ignored and confronted by snarky baristas, lol, it's been a pretty disappointing coffee day. read more

I love getting coffee at this location. They never burn the beans, coffee tastes great, and staff is awesome.

The best staff. Shoutout to Drake and Dante who always make me feel welcome coming in. Very kind staff willing to support your order. That is a rarity in the coffee world so I appreciate it. Reliable drinks and great staff! read more

Want a custom order?? Find DRAKE! Drake will listen and make it the way you like it, plus offer various options that make sense. He also makes the BEST FOAM, hands down! I've had foam, good foam, weak foam, foam that looks like soapy water -you name it, I've had it...oh, and did I mention I don't really like foam, BUT I LOVED THIS FOAM!! Ordered my drink with 2% milk, in case you're wondering. If PARKING seems a hassle here --head underground!! Drive past Peet's, Tmobile, Chipotle, Pasta Pomadoro, and the Entrance to the ramp will be on your right side. Tons of parking underground, with an elevator into Whole Foods. :) read more

Peet's Coffee - This guy, Drake, makes the BEST foam! - Coffee & Tea Near Me - San Mateo, California

I always find Peet's drinks to be much stronger and flavorful than other big chain. The Chai tea latte is one of my favorites in the fall and peppermint mocha for the winter! read more

Flat out couldn't buy coffee. There were two girls behind the counter, and one helped the lady in front of me. When that was done, she had other things to do. And I don't mean make the ladies drink, and it wasn't a simple coffee pour. Crumpling bags, organizing the counter, straightening her apron, etc. I would say I waited 3 times longer than a patient person would wait. I wasn't in a huge rush but I do work, ya know? Pastries are scattered, no clear effort at presentation. The pros about this Peet's: it was a beautiful day, and it is near Whole Foods where I got remarkably good coffee. read more

Needed to grab a quick coffee before shopping at Whole Foods. Tried the Havana Cappuccino. It's delisioco! Crazy caffeinated and sweet with a little touch of cinnamon. Try it! read more

Peet's Coffee - Havana Cappuccino! Delisioso! - Coffee & Tea Near Me - San Mateo, California

Love iced or blended coffee from here staff is nice and friendly and gives prompt service

ordering from the iphone app. My order is always ready. fast service. barista always has a smile!

I am definitely a fan of any Peet's. One star missing for this place is because they are slow even during morning hours.. Whenever I want a faster drink, I go to Starbucks next door. read more

This Pete's Coffee sets the standard for all others as far as I'm concerned. There are no mistakes, coffee drinks are never watered down or "flat." The staff is on point and the store is always organized. I wish the Pete's that is closer to me was as good as this store; however, it is far from being on par; thus, I usually wait until I can hit this location. Kudos to the team for their hard work which has paid off. read more

Peet's is always my go to coffee. Love the customer service here!!! Also a great place to work.