This place is wonderful. I first visited on a Saturday morning after I got done working out. Not crowded (at that time) clean, and quiet. Alex at the register was courteous and professional and then I got my oat milk mocha very fast. Definitely will be dropping by again! read more

Love this place. Been coming here for almost 10 years on and off. When I'm lucky the lady behind the register knows my order before I even say anything. Miss this place. My friends and I used to bring our strollers and chill @ 6am when babies were up. Best memories read more

Each time I come here my cold brew drink is consistent which I love. Their pastries are always so good, I love when they add new additions to the menu like the little cinnamon bun bites!! Service is always fast, they're always working so hard behind the counter which I appreciate. There are always seats filled with people chatting or working. Just had to update my review bc it always hits so good, I love ordering on the app too, it's just so easy and quick! read more

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Last time I was out, the app. wouldn't work for the drink ordered because cappuccino wasn't selectable... had to order in person. Today app didn't get past payment. Ordered in person. Ordered it wet... it wasn't. I could tell as soon as I picked it up. He did remake it after he checked the foam. Love my Peet's just not sure about this one. read more

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Terrible for two reasons: 1. Very inconsistent coffee brewers. For example ordering the Havana cappuccino here has the sweetness all at the bottom while every place I've gone is even throughout the cup. 2. I scanned multiple times to collect the reward points and every time they "confirmed it went through" it doesn't show up in my balance. Very annoyed that the service here is inconsistent. read more

Thanks to PG&E working on the powerlines near my home last week, I had to come to Peet's in order to get some work done. First thing I noticed, there were not a lot of outlets near seating (my luck on a day my laptop needed power), but I eventually ended up finding a counter seat at the corner of the coffee shop with an electrical outlet next to it. What a relief, as I was on a time crunch. There weren't many options in the display case in the afternoon (cinnamon roll, morning glory muffin, coffee cake, peach berry scone), and nothing appealing to me, so I just got an egg and cheese sandwich. It was premade and heated after I ordered, prepared quickly without having to wait, and service was standard. The taste was pretty ordinary, a bit stale and dry, but not too bad, it was fine, the ingredients are simple so not really expecting too much. read more

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Love this location! Free WiFi, restrooms, spaces for work. Staff is very friendly! There are tables outdoors as well. Coffee is good! The location is great: parking slots nearby, garage parking, Safeway. read more

Peet's Coffee - Cold brew oat latte - Coffee & Tea Near Me - Santa Clara, California

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Bought some bags of freshly ground coffee from Peet's Coffee at the River Oaks shop and was very satisfied! Cup of Ethiopian Fancy coffee first thing in morning is perfect! I have heard/read about Peet's high quality coffee beans and now have tasted the difference. This location has decent hours but not open as late as some of the other coffee shops I frequent in the area. Lots of seating areas, great ambiance, and friendly service. read more

Peet's Coffee - Coffee & Tea Near Me - Santa Clara, California

The new drinks are awesome here! I loved the cold brew mule and the service was very very quick! The music is always great at this location, playing a diversity of songs that cater to all different people - vibe music of course to go with studying, work, and talking, while not being so loud that you can't hear each other talk. We will be back again soon! read more

Amazing customer service from the Staff here! I always go for oat vanilla latte with extra foam and they make delicious coffee, especially the guy who works early morning, might be the manager. Love it here! read more

This is by far one of the best Peet's locations I've ever visited! They truly deserve recognition for how amazing they are in the entire region. Compared to other Peet's, this is my preferred location because it always exceeds my expectations. Starting with the store manager--he is absolutely stellar and consistently goes above and beyond in his leadership, which I greatly appreciate. Every time I place an order here, it's ready early, and I only wish other locations would follow their example. Thank you, Rivermark, for setting the standard above all the others! read more

Feels like the tables are never cleaned in this place, especially outside! The food is good, location is convenient.

Not a great place to work or study. Very few power outlets and deafening music. I had to go outside to join a meeting which sucked during a heat wave. No complaints about the drinks or service though. read more

Peet's Coffee - Original Black Tie - Coffee & Tea Near Me - Santa Clara, California

Love me some Peet's coffee. Needed some much needed energy for the day so I can always count on their coffee. Service was great fast and efficient. Plenty of seating inside and lots of other eatery's around to enjoy one's cup off Joe. read more

January 20 2023, Friday- 2:00 PM 2 Adults grabbing some drinks before going back to work Atmosphere - 5 stars Food - 4 star Service - 5 stars --Atmosphere-- Peets is located in the Rivermark plaza and was very busy at this time with people on their laptops or hanging out with friends. We were able to snag a table and hang out for a while before going back to work. --Food-- Iced Coffee - Had better, had worse, thought it was just ok. Caramel Macchiato - Very good and strong --Service-- The staff was nice and knowledgeable, they helped us with our choice of drinks. The drinks came out fast, and the line went by fast. --Future-- Peets location is convenient, the place is clean, and the coffee is good. I will definitely come here again if I want a quick pick me up! read more

Peet's Coffee - Outdoor seating - Coffee & Tea Near Me - Santa Clara, California

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Outside and soaking up some sun and diving into a cup O'Joe! This corner spot has one of my favorite aspects I love about cafes, a place in the sun. To enjoy a cup of coffee outside is one of my favorite things. Not all outside cafes are equal. What makes it special is the ambience, a small garden sporting flowers and comforting greenery, seats spread out where you can choose sun or shade. There's even the Northside Branch Library within short walking distance. read more

Peet's Coffee - Outside - Coffee & Tea Near Me - Santa Clara, California

I've been here almost every day of the week so far and I'm so impressed by the kindness and cheerfulness that the workers exude every morning to workers! With their "good mornings", "how are yous", and happy smiles, anyone that comes it with a sour mood immediately is leaving with a big bright smile! Anyways, I'm sad that I didn't take a picture of all of my baked goods that I've eaten for this week, lol but trust me, all of them were warmed to perfection! Those baked goods gave me energy to study and keep myself self sustained until lunch time! This morning, I decided to get a meaty ham and Swiss sandwich and it did not disappoint! Although, it was a bit messy with the sauce spilling out everywhere (my fault though). I appreciate that the workers call out online orders and Doordash orders, rather than chucking them to the side, making online order folks wonder if their order is still in the works or completed. I find this place more pleasant than another infamous coffee shop. Customers are more courteous about their loudness and will take a look around before deciding whether or not their conversations should be taken elsewhere as some folks come here to do some work inside (since there aren't outlets outside). Side note: it seems like people come in here to use the bathroom and bounce? Kinda strange, but lol. Just be aware that the bathrooms here aren't as clean as they should be, but they do have a sign that says you can flag staff to fix up the restrooms should there be any issues. read more

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My husband and I go on a coffee date every Saturday and Sunday morning and we both love Peets coffee and this location is one of the one we visit very often more than the other The problem we have here is the baristas are not as good sometimes and so its a hit or miss, some day you get an amazing coffee some days the coffee are so diluted don't even have peets strength of coffee in the sip and it make me feel bad to complaint all the time. But the coffee are so expensive nowadays its hard to not complain. Also I like my coffee extra hot and for some reason this is hard to achieve for some barista, there has been so many times I have to complain about this here because I can't drink luck war coffee. I like my coffee hot and cool down on my hand. The store could be cleaner sometimes, there have been times when I feel I have to ask them to swipe the floor. Other than some bad coffee the service is good, the baristas are very nice overall. Anyway, we keep coming back and forth here because we love the place, I wish the barista they have are better trained and more reliable for as far as making a great coffee read more

Peet's has been husband's fav coffee for forever. I'm not a coffee drinker but he told me Peet's now has brown sugar jellies you can add to cold beverages. Whaaaaaat? Since hubs (the coffee drinker) loves me, he gave me the free drink he earned to try it out. I went with the matcha oat latte with jellies. I love him very matcha too - he knows the way to my heart Unfortunately (or fortunately for the parents) the kids weren't fans of the jellies. They were definitely quite chewy and sweet but I loved it! The oat milk was fab with the matcha and the jellies! If they had a coffee jelly that would be delicious with a sweet coffee Can you tell I'm not a black coffee drinker? This was for this drink, but I've always had a good experience here with prompt mobile orders and helpful staff!m read more

Peet's Coffee - matcha oat latte with brown sugar jelly - Coffee & Tea Near Me - Santa Clara, California

This worker saw me and my girl walk in, and when we went to order, she acted like we were annoying her. When we got our food, my sandwich was smashed. I went up to ask for another one, but that one came as if it was not even put together- just thrown into the bag. read more

Peet's Coffee - The worker who turned out to be unreasonably rude - Coffee & Tea Near Me - Santa Clara, California

peet's is definitely one of my top go to coffee spots. Drinks are always good and never disappoints, baristas are nice and friendly and don't mind accommodating drinks to your liking. atmosphere is very clean and always a nice vibe read more

This is one popular coffee house during the mornings and they don't stay open late. We are still in the C19 pandemic and they were only allowing outdoor seating. I'm not a fan of their fancy drinks but a hot red eye coffee was just right with flavor and strength. read more

Peet's Coffee - Morning smile 2021 - Coffee & Tea Near Me - Santa Clara, California

Still a great place for a weekend coffee. Great location. Nice staff and coffee is constantly good. Rona Restrictions are In place so use the app to order. read more

Peet's Coffee - Coffee & Tea Near Me - Santa Clara, California

This used to be my favorite spot. I always come for Peets coffee bc it's better than Starbucks. But my past two time visit experiences were not so good.. Iced Latte was very mild, too much milk.. i told the barista thar it does not taste right doe me. He looked on me and poured extra essresso.. and all spilled over. Which tasted worse.. also I visited today.. and the matcha latte was too bland with no matcha taste.. very light, not even green matcha color.. I miss their original tastes.. read more

They not greet you , when is a mistake they corrected but in a mean way , they have a new cashier but no one was with her training her in a right way . Thats why part of my order was wrong . Is understanding no one is perfect , but who ever is there , manager , owner , supervisors or just regular employees, we need to feel welcome. read more

Ordered a small coffee and a croissant. Not a complicated order. Didn't even want the croissant warmed up. Couple of people in line behind me. I wait, mistakenly thinking that a coffee and a croissant don't make for a difficult time for the counter folks. I wait some more and watch people who were behind me get their orders. I eventually go back to the cashier and ask for my order. Another employee approached and made the situation way more complex than it needed to be. Other employee asked what kind of coffee I wanted and did I want it warmed up..... It's a small coffee and a croissant. I get this place is just fast food with more choices for kinds of coffee, but it was just a small coffee and a pastry. Got a refund and left. read more

Unlike the previous review I had an experience with absolutely no complaints. Good and fast service, and I was greeted upon arrival and was asked if I had any questions for my order. Nice outdoor seating as well. read more

Peet's Coffee - Coffee & Tea Near Me - Santa Clara, California

Disorganized. This place would've been a really nice place to get some coffee and pastries if customers don't need to ask multiple times in order to get their order. First time I ordered a drink a pastry. The person taking order the person preparing the order are completely disconnected. The only piece of scone left that was supposed to go to me went to another customer. I had to ask a few times in order to get my 2 items order fulfilled. Second time we had order for 4 ppl and the person preparing the order didn't even know what we have in our order. Again we have to ask multiple times before our orders are fulfilled. It'd be much much nicer an experience if they can be as organized as Starbucks and customers don't need to fight for the food that they already paid for. read more

Horrible customer service, didn't give us the items that we paid for after talking to another store. The manager is very stuck in his ways and doesn't care about his customers. This is a location I order from constantly as I work right across the street. I will not be going to this store again. read more

I have never experienced this before at this location. But, i want to put my experience out here so that the manager can address the staff shortage issue (if that is the problem here). I ordered an espresso frappe in store. People who ordered in store after I had placed my order, got their orders and were long gone; while i had to wait for 20 minutes. When I enquired with the cashier about my order, she gave me a curt reply. The lady who eventually prepared my order was not even working up front. She came from the back. I am totally okay with waiting as long as I am told there will be delay so I know what to expect. It appeared there was enough staff to help with the orders; but, not everyone was working. read more

I love the servers and the place. Alex, Sophie and Huy are amazing Baristas that not only make your drink but also know what a regular customer usually gets. pumpkin spice latte is a must-try! read more

My go to coffee spot when visiting my brother who lives in Santa Clara. It's reasonably priced, open early and clean. There are a few tables outside which is perfect on a sunny day. Sometimes you just want a simple pastry and coffee to start off your day... I did. read more

It is also incredibly pleasant to come to a place where a person understands where he is and understands his work, loves his work in this place. There are never any problems. We do everything quickly and efficiently and help will be excellent. For this I am very grateful to you. the girl in the photo is cheerful, kind and knows her job very well read more

Peet's Coffee - Coffee & Tea Near Me - Santa Clara, California

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Standard Peet's location with coffee, beans and pastries, conveniently located in Rivermark plaza

UPDATE: Stay away from the bathrooms, they are the filthiest I've seen in a coffee shop, seems like people working there never go because the grade of dirty is beyond measure. It made me Almost puke. I won't post pics cause they are gross. Please keep the bathrooms clean, hire a company just to do that of baristas won't do it. read more

I'm inclined to say that just about any coffee place that is not a Starbucks should get 5 stars just for the fact that they have some variety. That being said I think this place should get 6 stars for variety and the the quality of the coffee they pour. I was taking some pictures of the place for my review and the counter girl told me they don't allow photography in this place? Maybe if I was taking a picture of some celebrity that didn't want to be hassled I would understand that but it was just of the menu's... I'm thinking it probably didn't even need to be said as saying it didn't really change anything right? Anyways, the pictures in my review are strictly prohibited so enjoy! The coffee is awesome and even though they have stupid rules, you can break them if you want, I'll be back! read more

Peet's Coffee - The counter - Coffee & Tea Near Me - Santa Clara, California

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Let's get one thing out of the way: Peet's is WAY better than Starbucks. From service to the food and drinks, everything is better here. My two recent obsessions here are the cold brew fog and the chicken chorizo flatbread. Yummy! All of the staff is very friendly at this location and the place is always clean. What's not to love?! read more

My favorite Peet's Coffee! It's conveniently located in Rivermark, the service is super fast, and the baristas are always super friendly and accommodating (shoutout Dani! :)). My almost daily walk here is what's keeping me through quarantine. I'd recommend either the iced honey lavender latte, the hot cappuccino, or the iced Havana cappuccino. read more

Peet's coffee is always my fav coffee !! Compared to Starbucks . The house coffee or the drip coffee that have here is very nicely brewed and fresh. I like my coffee medium roast , but some times peets can serve you medium which is quite dark . If you not a fan . Can always get it re done I have never had any thing here apart from house coffee and peanut cookie ! They are the best read more

I come here because 1) it's convenient 2) most baristas @Starbucks incorrectly make a cappuccino like a latte. Other than that, it's just ok. The drinks: nothing great, but again better than nearby Starbucks. Don't recommend their new Black Tie. A few friends got it and I tried some. It's more like a sugary/creamy drink than coffee, and I'm about the coffee. Sweetened condensed milk + half and half are overkill. Service: hit or miss. Cashiers are usually pleasant, but the baristas can get snappy. read more

Peet's Coffee - Left: Black Tie before stirring; Right: Black Tie after stirring - Coffee & Tea Near Me - Santa Clara, California