Must know, They do HARD Line CREDIT CHECK, I have credit score 830, history 100% , monthly income 5 times of monthly rent, provided all info to them pay check, bank statements, will take your application fee Cashier check only , then everyday they asked for new requirements. I have a proof they asked me for 3 years tax papers to rent a 1600 apartment 25041 Oak st, (still available from past 3 months). Trump supporter Racist Mr. Green said "we feel we are FBI". Looked like I was dealing with TRUMP. Just because my Employer didn't reply in 6 hours they said we have to move on. I provided most recent checks , my Avis Id but still they said NO. Then got them verification but they had to move on, No wonder his Condo was available from last 3 months. I got approved for 2950 rental house with Pinnicle but not for 1600 with Robert Trump. If you are from middle east Muhammad, Najeebullah, Ali any those names, don't waste your money and time dealing with them. Be careful providing your information they mights screw you. I dont normally write but i have to share this to help others, I think if someone elae had done this, I wouldn't have dealt with them. No wonder with all their fake 5 stars from Employees , they are still 2 stars. I think only racist Landlords give their hoise to #Penmar to rent and won't care if apartment is vacant for 2 or 3 months, until specific Race are found. BECAREFUL read more

My experiences have been somewhat bearable. I wouldn't have called it great however I just meet the new guy Mike who has been working for my building for the past week or so and I was quite surprised by his personable approach and willingness to listen and also try to help. Sometime I felt that because the people who work for penmar don't live here also don't care about how I am living but Mike has shown a genuine concern. Love good customer service. read more

I have owned and managed a 5 unit apt building in Inglewood since 1994. It has been one headache after another until I put the property under the management of Penmar. Maitenance issues are addressed timely and repairs are of high quality. Landscaping is well maintained. My tenants are happy and morale is high. There are no delinquent rental payments. Monthly owner reports are comprehensive and easy to understand creating an outstanding record trail. Penmar staff are courteous, helpful and knowledgeable. They pay close attention to detail for the tenants and owner. I am so thrilled with the exemplary services I have received from Penmar and the respect from my tenants that I am considering adding another apt building to my investment portfolio. Jackie Mitchell 1-27-2018 read more

Stay away from these people. I made the biggest mistake in my life by renting from these people They think they can still steal from anyone and getaway with it ! ! I saw a couple of good reviews here but I can guarantee you that they posted it themselves.. Cause there is no way anyone would write a good review about them. From the beginning to the end, they will rip off every penny from you. Starting with the 50 dollars fee just to check out their place. When you move in, they will tell you that they will fix everything that is broken. Not only that they wont fix them, when you move out, they will charge you for everything. I returned my place just the way i moved in, but still they didn't give my deposit back. Even after giving a 30 day notice, they charged me 100s more than they should. Stay away from these thieves !! read more

A worst management company which never knows how to manage the things! I strongly discourage anyone hiring this company for management. My neighbors are the trash from hell, even the pigs are better than them. Next to my window they keep all the rubbish and I notified Penmar numerous time and they say that my neighbors are not responding there call! It clearly shows there management skills and carefree nature. Yelp should have negative rating, perhaps negative rating is also higher for these management. Simply, PENMAR = GOOD-FOR-NOTHING, hire us and feel fire in your ass! read more

Looking at possibly hiring them.. Bob was rude, didn't listen to what I wanted. Quoted me different prices.. Kept trying to doing a hard sell. He kept asking me when i was going ti come in, but would not stop talking to listen to what I was looking for. As a landlord, i want a company that listens to my concerns. Based upon the first few minutes of my conversation, I knew that this company did not care about what I needed and was only interested in racking up billable items to charge me as a potential client. Save ur time. I wish i hadnt wasted my time in picking up my phone. Oh and to top it off, when I told him I needed 48 hours to make a decision of my prop mgmt company, he kept pressing me on when he should call back. I told him that I will call back the company that I will go with but that based on his pushiness and not wanting to listen to what I had to say that it wasn't a good fit... and what do I hear next.. Bob hanging up on me. Probably the best part of the call. Finally got him to stop talking. read more

I agree with all the reviewers, never in my LIFE have I dealt with such a frustrating company. I tried to rent a condo from them in harbor city california and I was being taken care of by Victoria. She seemed nice at first but then mysteriously became impossible to reach. I told my landlord that I was moving out and they found new tenants. Although Victoria told me we got the condo, she never followed up afterwards but then encouraged me to let my landlord know that I will be moving. When we went to see the condo, she told me stories of the current tenants saying that they're going through a divorce and had to cancel their contract and that they had no rights to make demands. I thought that was weird and unprofessional. A week before I'm supposed to move and I CANNOT get in touch with Victoria (not to mention the MANY meet ups that were arranged and she calls me 30 minutes after we are supposed to meet-I'm already at the residence- and she suddenly calls with a fake cough saying she's sick). Bob doesn't help at all and defends his "employee". Anyways, I was basically almost homeless with my husband and 1 year old daughter so I had to bail and moved into another townhouse. Thank GOD I did because I would HATE to be stuck in that condo with them managing the property. I feel bad for the owner of the condo, Victoria said that they live out of the country, I'm pretty sure they are being scammed out of THOUSANDS AND THOUSANDS of dollars from penmar management. I feel horrible that they take advantage of good people and I hope karma comes back to them swiftly. It makes no sense to me why businesses operate in this manner, and it makes no sense to me why people live such pathetic lives as their "profession". You are no better than a thief penmar management. read more

This has to be the worst experience in trying to see a place to rent. They advertise the property on every site possible and when you try to schedule a showing they don't respond. Angela had us first drive around and make sure we like the area which we did and it was fine we did not mind that. Then we filled out a detailed application without being able to see the inside of the place. I emailed her countless times to set up an appointment my emails and phone calls were basically ignored. We filled out the application and were told we would get a call back to set up an appointment to see the interior.(which never happened) We waited and waited called and emailed and never got a response. Then finally she emailed saying that they were looking for at least 5 years or more of rental history which we had it's not like we were living in a box for the last 5 years. Anyway we have rented from a lot of places and this is the first time the process seemed so shady. Stay away from them if you possibly can. Angela and her team are very unprofessional. I agree with all the other reviews they seem to be horrible people to deal with. read more

I just moved out 5110 Paseo Del Pavon, Torrance, Ca 90505. manage by Penmar Management in Lomita Ca. Penmar Management throughout our tenancy had been notorious for ignoring our request for repairs. From the day we moved in till the day we moved out the living room sliding doors had not locked and we had to use a wood rod to secure the doors. The ceiling fan in the family room was never properly balanced as a result we were never able to use the fan. The front walkway was torn up in mid-January 2012 due to the main plumbing line being replaced. Despite our repeated attempts, in person, via phone and via email, to have the walkway repaired it was never taken care of. There were numerous occasions when my elderly (86 year old) mother as well as others stumbled over the walkway. I relayed my concerns to your office manager Leticia Ramos and front desk staff every time I came in to pay rent and said it was a liability that needed to be resolved. And they would answer, Oh, the vendor hasn't called you.... I was never late on rent and left the house better than I received. They deducted from my security deposit unlawfully without a itemized report for deduction to remedy after conducting the walk through. We will be in small claims court to remedy Penmar Management throughout our tenancy had been notorious for ignoring our request for repairs. From the day we moved in till the day we moved out the living room sliding doors had not locked and we had to use a wood rod to secure the doors. The ceiling fan in the family room was never properly balanced as a result we were never able to use the fan. The front walkway was torn up in mid-January 2012 due to the main plumbing line being replaced. Despite our repeated attempts, in person, via phone and via email, to have the walkway repaired it was never taken care of. There were numerous occasions when my elderly (86 year old) mother as well as others stumbled over the walkway. I relayed my concerns to your office manager Leticia Ramos and front desk staff every time I came in to pay rent and said it was a liability that needed to be resolved. And they would answer, Oh, the vendor hasn't called you... At the end they returned our security deposit less repairs of which was normal wear and tear. Paint and carpet were over 5 years old when I moved in and we painted 3 rooms. Further, they returned the deposit after the 21 day which property manager are required to comply with the security deposit laws, outlined in California Civil Code 1950.5. (Know your rights as a renter) http://www.dca.ca.gov/publications/landlordbook/sec-deposit.shtml Bottom line: AVOID 5110 Paseo Del Pavon, Torrance, CA 90505 and Penmar Management. We bought a house around the corner so if you have any questions call me at: 424-236-2811. We all work hard for a living we don't need bad faith business and property owners messing with our homes and lives especially when your pay $3000 a month! read more

I am a current tenant and would like to warn other renters to stay FAR FAR away from this management company. The unit is of low quality the ability to get repairs completed is less than ideal. I waited 2 weeks to have my heater repaired with temperatures falling all the way down to the low 40s. Every other repair is only completed if you follow up several times and even then the vendors that they choose to complete the job are unprofessional and very low quality themselves. I am waiting for my lease to come to get OUT! read more

I used penmar management's brokerage team to sell a rental home that i owned. They did a fine job at showing me comparable sales in the area that the home was for sale to determine the market rate and get the best possible price for my home. This is where i think they exceeded all of my expectations of selling the home. They brought me several offers to start with,and played them against each other to bring me the best possible offers to sell the home. Then they were able to legally and ethically control the escrow so i received more money at the end of settlement that i anticipated. read more

This apartment has been so wonderful to live at for past 4 1/2 years as I'm about to start moving out. And Brian the building manager has always been so helpful and friendly. Will miss this place. read more

Love living here in our Hermosa Beach apartment, our experience with the management company has been great. Our property manager, Brian, is wonderful and is very responsive to any issues we have! read more

I just purchased a property listed by Penmar Management and could not be happier. Bob and Angela have been extremely professional from Day 1 and got everything I needed done in a timely manner. I needed access to the property to get estimates for remodeling before close of escrow and Angela was always there, on time, with zero complaints. I have been a licensed real estate agent for 11 years and they made sure everything was handled ethically and fairly during the dual agency. They made my very stressful experience very pleasant and I would absolutely do business with them again. My only wish was that they were managing my new HOA. read more

My siblings and I have been struggling with what to do with our property for over a year once our tenant moved out. Bob and Leticia at Penmar have been very professional and always get back to us within 24 hours. Bob said he would not rush to find a tenant because we wanted someone with good credit. It took about 6 weeks and now we have a tenant. They have taken care of everything. We had to give the approval before the lease was signed. I am very pleased with Penmar. read more

I recently moved out of a property managed by this company. While renting the only complaint I have is the 100 dollars late fee, and the 3 day notice for paying one day late. I learned the hard way! The first of the month landed on Sunday, so I thought ill submit my payment Monday. Monday came and I was hit with a 100 dollar late fee and a 3 day noticed to pay or quit. Very aggressive! By the way the notice was delivered in person extreme.... Well anyway, I've been in contact with Jenny, who by the way is amazing and very helpful. She emailed me my closing statement. I received a copy of the work orders for the repairs, but not receipts. I called her to ask about one of the charges regarding the sink. She told me she would email me a form. She asked me to fill it out, and they would investigated to determine whether or not I'm really responsible for the charge. As I was reviewing the rest I notice "extra charges " for about $78 dollar's pre move out inspection fee. Wait, I have to pay you to come Inspect the property before I move out?? Isn't that your job?? Then I noticed milage fee $112 very extreme!!!! The office is only 19 miles away each way .I called the office and asked for Robert I wanted to ask him about the charges and copies of actual receipts. Leticia Ramos was the one that answer the phone. Her tone of voice wasn't pleasant at all. She seemed annoyed that I was calling. She told me I couldn't talk to Robert regarding the charges. She said "didn't Jenny tell you to fill out the form? She was talking over me not helpful at all. Like a woman from the street with no common sense or education. Then she proceeds by saying I know I heard Jenny tell you that" Jenny and I had only discussed the sink issue. If I'm calling is because I have other questions what's the problem? Because of people like me that pay rent on time, you have a job and a paycheck don't forget!!!!! Then come to find out she's the office manager. Jenny sounds a lot more like an actual manager. I wasn't asking Leticia to do anything she's not supposed. I have every right to question charges like milage and move out inspection fee. I've contacted the California Consumers Affairs. I am waiting on a reposes. I don't think a landlord or management company can charge for such a thing like milage or a pre move out inspection fee from a security deposit. read more

This management company is a RIP off stay away!!! don't take my word for it Google them, there are many out there that have had their own problems with them!! No Communication, paying for nothing every month, good thing I did not sign a long contract. read more