Thank You Joy C. Kane After managing a small rental house remotely myself for many years I tried a gazillion property management companies with complete disgust. Initially skeptical of Penny Realty, finally the property was assigned to Joy Kane. I've been "joyfully" (couldn't resist) blown away with her quick efficient problem resolution skills, a well qualified tenant, a higher rent, and a nicer property. My fingers are still crossed. If anyone can uncross them it's Joy. I wish I had her help starting about 10 years ago. My hair would be less gray and my bank account a bit higher. Thank you Joy C. Kane with Penny Realty. Please continue to be so incredibly diligent and effective. You bailed me out of a big problem and did it efficiently and diplomatically. Thank you. read more

If you're looking for a reliable property management company in San Diego, take a look at Penny Realty. I have been with Penny Realty since 2023, and have been happy with tenant placement, communication, and professional management. While I was out of the country, my property manager, Emily Young, was essential in the communication and resolution of an unforeseen issue at my property. What could have been a much more stressful situation was handled by Emily with ease and proficiency. Thank you to all at Penny! read more

Had to twist arms and legs to get my deposit back. Will not follow California tenant laws unless you force their hand. Landlords beware.

Penny Realty is the property management company you want to use if you're in the surrounding San Diego area, hands down. I needed to find a quick rental for a potential career move from out of state and Carson and Emily were my renting saviors! While things didn't pan out as intended, Carson was the most patient human with my million of questions and quick ask turnarounds, while Emily was the most capable quarterback I've seen in a long time across the housing industry. Their professionalism, kindness, and always willing to help attitudes made my search for a home away from home painless and stress free! Thank you again for everything!! read more

Be careful about their 30-day policy. Their staff told me they have a 30-day guarantee, i.e., they will waive one month of management fees if they can't find tenants within 30 days. I decided to work with them because of this, and they also mentioned it on their website. However, when they sent me a very long management agreement to sign, they quietly left the item out of the contract. I didn't review the terms very carefully because I assumed they would include everything they had said orally. Later, when they failed to find tenants within 30 days, they claimed I hadn't opted in to the policy. read more

An excellent team that is always helping each other out to resolve solutions for property owners and renters. They are first class in their management with a deep understanding of the industry. They work hard to understand the laws, the market and various regulatory issues impacting all parties involved. I am happy to work with the team here. read more

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Penny and Joy are great. I've worked with them for a few years. The general business is well automated and Joy is always on top of the nuances and personal touch with tenants and others. Top notch in PB read more

Penny Realty Vacation Rentals Department delivered a great product with excellent customer service by Regina. We stayed at Mariner's Cove #1 in Mission Beach which featured plenty of room for a family of five spaced out on three floors with 3 bedrooms and a bathroom for each. The value for this amount of space in Mission Beach was too good to pass up. This was a fantastic house for our Christmas holiday week-long stay. Penny Realty represented the house accurately in the listing, and it was prepped and cleaned for our arrival. We had previously rented from Penny Realty, so we booked this stay a year in advance with great anticipation for a good experience. It proved better than anticipated because the experience of working with Regina was so good regarding pre-arrival information and responsiveness to our questions and requests for assistance. Regina was very prompt in replying, sometimes within a few minutes, and even on Christmas day! She helped with problem-solving, suggestions for workarounds, and guidance on best methods for administrative tasks. Regina's communication was always professional, friendly, and personable. She genuinely cared about our family experience, which is not always the outcome when a property management company handles the guests and not the homeowner. Regina took excellent care of us, like we were guests in her home! BTW...Lazy Eye coffee is 100 yards north on Mission Blvd on the beach side and so, so worth the visit to get some delicious coffee. read more

Penny Realty - Lazy Eye coffee is a short walk up the street. - Property Management Near Me - San Diego, California

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I have been working with Penny reality since quite a while, and they are truly fantastic. Emily is a fantastic property manager. Problem solver, professional and always responsive. Great company! read more

Penny provided us with great service that was friendly and professional! The vacation property that they hosted for us was amazing! We were so happy last year (2023) that we booked it again this year. And we again were well taken care of and now we are booking it again for 2025. I would recommend them if you want to enjoy a vacation and have no worries about the amazing properties that the they will provide to you! Thanks again Penny Realty!! read more

Penny Realty - Enjoyed our daily wine on our beautiful balcony!!! - Property Management Near Me - San Diego, California

I'm putting the house on the market, so will lose Emily, Carson and James as the best property management team, sadly. I can't say enough good things about them -- Emily and Carson are so prompt, professional and responsive, and James was always very precise and helpful with management of the money and accounting. This was especially tricky as the properties were in trust and then came out of trust. James' expertise made all of that seamless and much less stressful. Thank you so much to all of you for 4 years of excellent teamwork! You are all highly recommended, and I wish you all the best in the future! read more

In between home purchases, I rented a home and Penny Realty was the property mgmt. company. During our lease there were repairs that were needed and new installs. Penny always responded with a sense of urgency and took care of the issues at hand with a stable of licensed professionals and helpful knowledgeable staff. One such staff member I wanted to give special notice to was my property manager Megan Petty, who recently has come on board with Penny. Right from the beginning, she was incredibly helpful, courteous and always prompt in returning my calls or emails. Megan handled the complexities of terminating a lease with empathy and professionalism, making the process smooth and stress free. Megan is a great addition to a great company and I highly recommend her for her wonderful blend of professionalism and friendliness. read more

I am very happy with the professional service I received. Joy helped me finding a well qualified tenant for my house. She advised me what should be updated and repaired. Also she advised what the fair market rent ought to be read more

Tisha has been amazing while moving into the Ocean Point Condominiums! The location and view are amazing but having someone like Tisha welcome us and make sure everything is on point has made this experience that much better! Thank you for such a smooth move in and overall welcoming feel! read more

Joy k at penny realty is a good property manager for our pb property. She take good care of things

It's been a great experience working with Penny Realty. As someone who is renting on their own for the first time, they have made the whole process super easy! I moved in last summer and had no hesitation on whether or not to resign my lease. Customer service is always available and my property manager responds as soon as possible. Major shout to property manager Joy C Kane who is more than willing to help with any issue that may arise. Her understanding and compassion does not go unnoticed. As a tenant she makes me feel secure no matter what the problem may be! read more

Good service and response time was very helpful and thoughtful.Thank you and appreciate it

What a friendly, professional and responsive team. Penny realty helped me find exactly what I was looking for at the beach in 1994 and I ended up renting the unit for almost 30 years and last year they were great again and helped me get in a wonderful quaint apartment by the beach. Amanda has always been a pleasure to work with: friendly, responsive, professional and just quality all around. Rebecca at the front desk has the most relaxing sweetest voice on the phone and great in person. Thanks Joy and team for all that you do. Blessings read more

I've been working with Penny Realty for about 3 years and I've been very happy working with Joy. She runs all my properties and I'm very happy she's part of the team. Joy is very professional, responsive and extremely organized. She will make sure things get done and does a great job managing tenant issues. If you're looking for a new property management company, I would highly recommend you check out Penny Realty. read more

I love working with Joy from Penny Realty as my property manager. She is always kind, professional, and incredibly responsive whenever I have questions. I truly appreciate her helpfulness and would highly recommend her to anyone looking for a great property manager. read more

Penny Realty does a great job managing my rental property. Joy and her team are fantastic; they're effective, efficient and wonderful to work with... I can relax and enjoy life knowing that Joy is caring for my building and tenants. read more

Emily and Carson are highly professional and responsible. They helped us with fixing up the rental unit and finding a new tenant in less than 10 days. Really appreciate their efforts and responsiveness. read more

I am so grateful for Penny Realty; they have taken care of my parents' winter rentals for almost 30 years. Specifically, Tisha Cuffee has really looked out for them, has been diligent about keeping in touch on updates and changes to rentals. I am incredibly appreciative of the personal care from Tisha and Penny Realty! read more

Great experience with Regina at Penny Realty. Excellent communications throughout trip and Regina immediately resolved a couple minor issues we had with the property. Property exceeded expectations by a long way - 1 block from awesome park with cliffs overlooking ocean. 5 min walk to the quaint bird rock downtown area. Go to the bakery for a croissant - life changing. Overall...A+ experience...we are already looking at dates to come back. read more

Tish has been so kind and helpful. She has gone above and beyond making sure we feel at home

We've had the pleasure of working with Penny Realty for several years. Emily Young is our Property Manager and we couldn't be more impressed. She is very friendly, always willing to help, and extremely communicative. We're very satisfied with with Penny Realty & Emily. read more

Liars and scammers!! I think they work with experian to get/make more money off of innocent people trying to find housing in SD area. They will falsify your credit report. Slum lords. The property I toured had mold in the shower window. Don't do business with them. read more

I highly recommend using Penny Realty if you have property to rent. I was tasked with finding renters for a vacant family home and was overwhelmed with the process. I did some research and not only does Penny Realty have a lower commission fee than other agencies they have a long history in San Diego. I worked with Mona and Carson who basically stepped in and took over. Which is what I wanted and needed! Both Mona and Carson are easy to communicate with, they were patient with me in explaining the process (I have never rented out a house before), and most importantly they understood this was a home that had been in my family for years and had some quirks and sentimental value -- even though it was becoming a rental. Mona found us amazing renters and like magic - the rent was deposited into my account every month. I am never bothered with issues, repairs, etc. because Penny Realty takes care of that. I also feel my family's property is legally more protected under the guidance of Penny Realty. It has been a great process and has removed a lot of stress for me. read more

My husband and I recently relocated to San Diego from the south on last minute military orders. Securing a new spot on such short notice was difficult but thankfully we worked with Carson who was excellent and made the process super smooth for us. Unfortunately, our experience with other staff at this property management company has not been as great. Since moving in 4 weeks ago, we have had a nonfunctioning dryer. Upon move in, it was screeching with use, smelling like smoke, and taking an average of 3 cycles to dry clothes. The noise issue was effectively repaired, however we were told there was a ventilation problem and we needed someone else to come out. The following week another vendor, who was physically unable to fit behind the dryer or perform any physical labor was sent out. My husband had to do all of the work for him while he sat indian style on our floor for several hours. After slapping some tape on the dryer duct, using a high powered blower inside my living room and effectively covering our home in filth and dust, he informed us that the stackable was a fire risk and needed to be replaced and instructed us to spray it down with water before each use. When he left, my husband and I noticed the duct was completely broken proximally to the "repaired part" rendering our dryer still unuseable. After relaying this information to Mona at penny realty, I was told she would send out a third vendor for the same dryer. My concern about the fire risk was completely disregarded. She responded essentially by telling me the man who claimed there was a fire risk was "unreliable given I had just complained about his repair job." Her communication over text was highly unprofessional and derogatory. We are highly disappointed with this company and this complex, which we specifically chose over other options for the in-unit washer and dryer. We find the filthy, hazardous condition of this place at move in completely unacceptable (see attached photos). It has been a rough first month to say the least, as we are still coughing and sneezing lint despite thorough cleaning every day, still being inconvenienced with maintenance visits during our work hours, and still paying full rent despite having to use laundromats for the entire month. read more

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Right from the onset of our engagement with the company, we found Tisha & Scott to be simultaneously professional, engaging, and warm. Further, we found Tisha & Scott to be genuinely interested in our property and in our being comfortable with their taking it on. They have provided a personal touch as if our property were their own, and with arms outstretched have made us feel welcomed into their professional family. What an incredible team - Tisha & Scott - and an incredible asset to Penny Realty (aka, Coastal Properties). read more

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This is my response to Shayne Flaherty from Penny Realty. First, we rented from Penny Realty, not another rental company. That's your associates first lie. So the mess of losing our first rental falls completely on you. We never begged her, we told her that you screwed up, you make it right. We NEVER said we would take anything. We NEVER said we were going to have to sleep on the ground. Such hyperbole!!! We were told by your associate that the owner of the house decided to stay that week and that the house was all of a sudden unavailable. Yes, we didn't want to cancel our trip but we never said we would have to stay in a tent, we would never even consider that and that would never be an option, that's the second lie. Your associate NEVER told us the house was under construction or was not supposed to be rented so we headed out on our trip. In fact, she didn't tell us any of those details until after we got home. That's the third lie. After we arrived and saw what a dump it was we contacted your associate and told her the kitchen was flooded and when she arrived to mop up all of the water, we asked her about the condition of the house and she flippantly said, "that's why we call it a beach shack." Your associate told you we "all of a sudden needed two bedrooms" because our daughter was coming to stay with us. That's the fourth lie. Our daughter was ALWAYS planning on joining us, hence, the reason our original rental was a two bedroom. And, yes, you gave us a second unit for free that was equally crap but it was upstairs, not next door. You need to know your inventory and get your story straight instead of believing everything your "associate" tells you to cover her butt. I honestly think you're making this up as you go along. And, in your answer to my review, you keep stating that "we were warned" that this property was substandard and was not to be rented. That. Never. Happened. That's the fifth lie. Your associate has a serious integrity issue. You make it sound like we were going to be homeless living on the streets of Mission Beach if we didn't rent this piece of crap house from you. Unbelievable. You obviously don't know me. You can eat off of my bathroom floors. That being said, why on earth would I line up to rent a piece of crap, dilapidated, disgusting pigsty of a beach house with a flooded kitchen, no blinds so no privacy, a bottom kitchen cupboard with no "floor" and rotted out, carpet in the bedroom that was so filthy it was black, a rusted refrigerator held together with duct tape, a broken table and umbrella on the patio and on and on? Why would I do that??? And here's the sixth lie...my husband called Penny Realty multiple times for two weeks after we returned home. You. Never. Initiated. A. Call. You only called us after we called your office repeatedly. We were told you were having your teeth pulled, you were busy, or were having a hangnail removed, or weren't in that day or were going to call us back the following day or, some other BS story...you fill in the "excuse" blank. Penny Realty screwed up so just own it and stop with the excuses. It's pathetic. This is Shayne's response to me. Hi Sandie, I am sure you are equally as lovely a person as your husband, Lee, who I had the privilege to speak to last week, and I am truly sorry if any of the events that I depicted in my written message are different from what you remember to be the truth. It was definitely NOT my intent to inflame the situation, or cause any malice, only assist in supporting your situation. I offered you my personal cell, so you may "retain my personal telephone number" for the next time that you should be visiting San Diego. I only wish for you to have pleasantries' and attempt to make you happy in any future interactions. I am sorry that we could not make you happy in the past. I hope you and your family have a blessed fall season. And I do look forward to any time that I can attempt to assist you in the future with a new booking. Kindly, Shayne Flaherty read more

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For a wonderful vacation getaway, this place is highly recommended, and Regina Gillan's phenomenal service, which included providing valuable local insights, greatly enhanced our overall experience. read more

Shout out to Carson Steuck for all his hard work with my 9 unit apartment property in Pacific Beach. He has come through for me time and time again, giving me security in knowing he will be there to help myself and the tenants. What a relief it is to have Carson at Penny Realty. read more

Penny Realty - Property Management Near Me - San Diego, California

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Thank you to Andrei and Carson who seem to be the only people who can get anything done or even respond! Appreciate you guys

Regina is a superstar! I would like to thank her and her support from Tisha for helping rent my condo in downtown San Diego. Without her there is no way I would have rented my place so fast. Also there is absolutely no way I would have been able to make my place look so great. Wonderful suggestions to prep for photos! I can't say enough good things!!!! read more

This realty company is wonderful. Such a pleasure to deal with. Honest, helpful, kind, responsive, proactive. Our property manager, Mona Dean, consistently responds to our questions or needs on the same day, is always willing to go the extra mile to make sure that everything is properly taken care of, and is a kind, effective and efficient person. We have worked with many property managers, but no-one is even close to being as great as Mona. I hope we can work with you for many more years, Mona- having you as our property manager is a good reason never to move again. Thank you! read more

Carson Steuck is awesome. I recently moved to PB on last minute military orders and he was patient and understanding with every part of the process. He got my wife and I set up in the exact place we wanted to be. Super accommodating and helpful, even responding after business hours and on the weekend. Highly recommend working with Carson, he is the man. read more

We rented our home for five months with Penny Realty. We had some difficulty with our property manager but have much respect for the customer-oriented focus of the owners. Shane in particular left the impression that their company is dedicated to delivering value both to property owners and renters. She reached out directly to me and sought feedback about my experience as property owner and client. read more

When we first called Penny, the owner, Greg picked up the phone and chatted with us for over 20 minutes. He addressed all of our questions with no pressure to choose his business. After choosing Penny, Aleesa helped us get our property ready for the market. Thanks to her prompt and helpful support, we were able to obtain a tenant within a couple weeks of listing. Look no further than Penny for your realty needs, and be sure to ask for Aleesa for top-notch service! read more

Decked Out 1 is a stunning home by the water with breathtaking views. Check-in was easy and Tisha was very helpful. The waterfront location was breathtaking, and the property exceeded expectations. It is the perfect escape, I highly recommend it for a peaceful getaway. read more

Penny Realty - Property Management Near Me - San Diego, California