About 20 years ago, we were waiting for a taxi to pick us up for a ride to the airport at the start of our vacation. Suddenly, water started running out of the garage. I turned the water off, flew off for our vacation, and while there, made long distance arrangements to have the water heater replaced on our return. Now, 20 years later, my wife came home and saw water all over the garage. I called a friend and asked about a plumber. She gave me the number for People's Choice. I called and spoke with Dave. Within an hour, he was at my house checking out the situation. He must have thought I was crazy when I told him I hadn't opened the door to the water heater since it was installed. We never had any issues- so why would I? Of course, I didn't know that it was leaking a bit in a few places and getting ready to die a soggy death. David told me it outlived it's life expectancy. The very next morning, David and his apprentice, Joshua, installed a brand new water heater. They did some work with the pipes and installed a water pan and pressure regulator to bring everything up to code. Even in my messy hoarders-like garage, it was obvious how well they cleaned up after the job. David took the time to carefully explain what I needed. He gave me an estimate and stuck to it when the job was done. He is a topnotch person and does quality work. I wholeheartedly recommend People's Choice for anyone with plumbing needs. Our experience could not have been any better. No photos. Garage is too messy for public viewing. Y'all know I'm lazy. read more

David gave us the best price. Best value and the best customer service. Thank you so much for all your hard work and getting our new water heater installed. read more

David has been to our house a few times now, once to solve a hot water/shower mystery and this time to install a new faucet in the kitchen for us - ran into some bad pipe work along the way but he did a great job, highly recommended! keith read more

Great group of guys. Won't cost you an arm and a leg and know their trait well. They were quick, highly responsive, flexible and courteous. I only call them for any of my plumbing needs. read more

Showed up on time, didn't overcharge, and did quality work. Also advised me how I could avoid the problem in the future. Would use again

My toilet was leaking quite a bit of water from the base so we thought it was a bad seal. After closer inspection, David realized it was not the seal but it was actually my AC unit on the other side of the wall dripping. He was able to stop the leak and cleaned up all the water. Davis is a great communicator...This is a rental property and I live out of town and David communicated with me in a way that made me feel like I was right there with him, even sending me videos and pictures of what he was explaining to me. I will definitely be using him on all my rentals from here on out. read more

Excellent service. Master Plumber was very knowledgeable and very attentive to our needs. I highly recommend this plumbing service. They went out of their way to address our plumbing needs. Their support staff also proved to be above the norm. You can count on this company to address your plumbing needs in a quick and efficient manner. Thanks for all your help. read more

Phenomenal service. Communication leading up to our appointment was very friendly and timely. Dave arrived on time to take a look at an issue we needed troubleshooting and also to replace an outdoor spigot. He did a great job and did not rush anything. I received a text less than a week later to make sure everything was working well. An after service follow-up text?! Who does that?? I replied with a different minor issue. Dave called me and over the next 15 minutes or so talked me through several possible fixes to try before scheduling another visit. Thanks to him I was able to take care of the minor issue myself. I have never encountered a plumber with friendlier staff with such great service. We'll definitely call them for any future plumbing needs! read more

I used People's Choice Plumbing to install a water softener a couple of months ago. The plumber arrived on-time and did an excellent job with the installation and answering any of my questions. The installation ended up being complicated, and he handled the situation swiftly and the right way. They followed up multiple times to ensure I was satisfied and having no issues. I will 100% be using them again for any future plumbing issues! read more

David came out and assessed a leak at my home. Resolved the issue immediately. Saved me a lot of money. I sincerely appreciate him and the staff at this company. read more

Called and set an appointment. Receptionist failed to tell me there was a $180 diagnostic fee. Plumber said "maybe" he could help me out. Didn't want to pay $180 and then have him tell me he couldn't do anything. read more

I was charged $360 for something that the owner knew was worthless, but said nothing. He knew I wanted a new water cut off valve at the back of the house, because of a under kitchen sink leak that he also repaired. When I found that water cut off didn't work , he simply said oh that won't cut off water in the house. It had before and the handle was not good and frozen in place . He told me right away he could fix it and make it better. I also told him I would not spend so much money on that but having it handy to turn off water if I had another plumbing leak . He knew but now denied, but taking advantage of the elderly is a sin. And certainly no way to gain repeat customers. ... read more

I got the to give me a bid on some work a house I was buying needed. They showed up on time and gave me a good honest quote. Didn't try to sell me any extra stuff. I appreciated that. read more

Alfred came out and did a fantastic job! Definitely will recommend and use again if a problem arises. After using other plumbers in the past I was pleasantly surprised with how quick and prompt he was. No upselling or haggling, very fair price read more

Fred and David(?) came by today after I reached out yesterday to seek help with a clogged pipe in the garage. They were friendly, professional, and prompt. They provided cost up front, an explanation of what could be happening and were transparent about what could happen if it didn't work and additional time/tools/methods were needed. Ultimately the issue was resolved on the first attempt and I was stress free except for having to clean my garage from some of the mess the pipe caused. Highly recommended if you want something done once and done right. Price is fair and turnaround was quick. read more

There's a reason People's Choice is one of the highest rated plumbing companies in the SATX area. They were reasonably priced, got us scheduled quickly, got the job done in a day, and were a pleasure to work with. It was nice to work with someone who was honest and didn't try to up sell us on everything. Our sewer was backing up and we had a different company out who didn't put much effort into finding the issue and gave us a huge quote. People's Choice came out and ran their camera from a different access point and found the real issue which ended up being way cheaper than the other company (because the issue was isolated to one spot). By the end of the day we were on their schedule for only a few days later. They got the job done quickly and cleaned up our yard the best they could. Everything about the process was easy. They will now be my first call anytime I have plumbing work that needs to be done. read more

I'm extremely happy with the work provided by David. Our water heater broke - he was here the following day to replace and even relocated our old one. He was even doing research to verify if we still had warranty on our old one, sadly we did not. I definitely recommend People's Choice Plumbing for your water heater needs! Thank You again for everything you done!!! read more

Mrs. B and her Partner David were amazing and professional! They did an amazing job replacing my water heater and answered all questions I had. If I could give them a 10/10 I would! read more

Hired Peoples Choice for the second time. This time the owner didn't come out but sent a plumber that was experienced and knowledgeable. He fixed my leak under my kitchen sink without a hitch. We will be calling these guys again in the future. read more

Had a new water heater installed. Free estimate and was about 25% cheaper than a competitor. David and Michael were super nice and very professional. Accommodated our working schedule (poor guys were working into the night) - not sure how many other companies would do that. David made sure we were happy with the results before leaving. Just a really nice guy. Will be using them in the future and highly recommend to others. read more

People's Choice Plumbing - New water heater - Plumbing Near Me - San Antonio, Texas

"Send me a text, show me the problem" Wow, this was after the guy David and I had a long talk about my water heater problem ... I asked him about price and it was out of my budget at this point, because of not knowing what was actually wrong with the water heater . But clearly he was concerned about my situation so he said take picture of the leak and texted it to me and let me see if I can access and try to give you a more definitive price. After a couple of photo texts he accessed the situation and said barring that there is no other problems.... this would be the price $$ but if there's other issues after we get there then the price will go up to this $$. A young man by the name of Stephen called shortly after I text David and he said he was on his way and promptly showed up very courteous, respectful and professional and quoted me a price less than what was quoted earlier I was happy to pay what was quoted earlier but he said don't worry just do a Yelp he also informed me of another potential problem which at this time I couldn't take care of however I will be using them again in the future in about a month. I know I've only use them once and for short period of time but I do highly recommend them and will be recommending them to my friends. What I liked about the conversation on the phone: it was not standardize he did not talk to me like this was just "business as usual" he actually talk to me like I was a human on the other line if he were a doctor people would say he had a great bedside manner I'm just saying he wasn't trying to make a sale he was just being for real and honest. I guess it doesn't get any better than that. - -Thanks Stephen & Steff read more

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Awesome! Everyone was very friendly and they did a great job. Good quality work and will use in the future. Thanks.

I had called David to checkout some small plumbing concerns with a rental property I had just purchased. I live in Austin, so he went to check it out and let me know that the water to the house wasn't currently turned on. I felt badly because I hate to waste anyone's time. He still checked everything out and gave me the best diagnosis he could without water. As time proceeded, I had multiple other contractors in to work on other aspects of the property and they ended up taking care of the small plumbing concerns. So when an opportunity came up for a installing piping for a washer and dryer, I called David again. He came to the site himself, completed the job the next day, for a fair price. I will definitely utilize People's Choice for all my plumbing needs going forward. read more

I really want to give Dave 4 stars. He IS super friendly and has great communication. He responds promptly to texts and calls and arrived on time (for both visits). He could not figure out what was wrong with my water heater but had no problem charging me a $70 "diagnostic fee" for the privilege of looking at it. He tripped a breaker because he turned my water heater thermostat up past 150 (max) degrees to test if "the meter was broken." He quoted me $199 for a garbage disposal install and charged me $351 because he broke an unrelated pipe in the process of installing it. Finally, the disposal he installed STILL DOES NOT WORK because THERE IS NO ELECTRICAL OUTLET for it, therefore the unit cannot be turned on and I need an electrician. To be fair, he did tell me after the disposal was almost completely installed that there was no electric, but what was I supposed to do at that point? He looked under the sink [see diagnostic fee] and I assumed we were good to go. Even more frustratingly, the Home warranty plumber came out and fixed the problem in about 15 minutes. There is nothing wrong with the water heater. There was something going on with the outside garden hose hookup which he snipped and fixed in like 5 mins. $70 and problem solved. Water heater is now at 125 degrees and working beautifully. We are now a week later and I still haven't got an electrician out here so I can have a working disposal. Will probably end up removing and returning disposal, if possible. Wish I had never called People's Choice. read more

Have used Dave for our personal and rental plumbing and been very happy. No different this time. Showed up, called about 10 minutes before arrival. Fast, efficient, professional. Work is warranted. Honest, dependable. Great company. read more

I was thoroughly impressed with the service and courtesy of this company. I called one day and they were able to come over the next day. They were even able to show up earlier than anticipated. David was very polite and thoroughly explained what was wrong with the faucet in the bathroom. He had to go get a part across town, but was back quickly. He also fixed the garbage disposal and the kitchen faucet. The cost was actually lower than he originally estimated. And we have a 90 day guarantee. This is probably the best experience I've had dealing with a plumber. I have had several in the past where it took them longer to show up, they didn't explain anything and I still ended up paying more than was estimated. I will definitely use them again. read more

David has been the best plumber I've ever met in my life. I work at Walk-on's Bistreaux and Bar and he has always arrived promptly and gotten the jobs done for a reasonable rate. I found this service through yelp and am not disappointed. There have been multiple occasions that we've needed their service and the People's Choice always delivers! Thanks so much and we will continue to use them! The other employees and David are all always happy to help too! read more

We had 2 faucets and 4 valves (stops) replaced. Thats where it all ends. Asked him to recommend a tile guy. Guy calls but never shows. Plumber didnt respond when I mentioned this and our inconvenience. Poor poor way to do business. Never calling them again. read more

People's Choice Plumbing was quick to respond and as a result fixed my claw foot tub which had not been draining properly since my husband and I purchased our home a year and a half ago. David was courteous and on time, I let him know I was trying to surprise my husband before he came back from a trip and David and his team stepped up to the challenge. I am grateful as we have not been able to use this tub and now I get to enjoy it! Thank you People's Choice Plumbing!! read more

Half the price for more and better work than Immediate Response. I broke my neighbor's water line from the main to the sprinkler box. It was after 6 pm and very few places available. I chose Immediate Response who charged $200 just to dig I foot around the line. The next day I broke my own line the same way during the day with a UHaul. People's Choice did it for no charge at all. In addition he found a second problem and fixed it too. He was half as much for more work. I highly recommend People's Choice Plumbers. read more

David and Michael came to check on my fairly new water heater because our water was not heating like it should. I called and David told me he would be able to come out that day which was incredibly convenient and he was about 25% cheaper than the previous quotes. From the phone call to meeting in person, they were very courteous and professional. While at work, my wife was available for the appointment and they explained to her what they were going to do and then what they actually did in where she would understand. They quickly drained,filled, and tested my WH and turned out to be working fine. He charged an easy 65 bucks for the house call and no problems since. I would definitely call them again if I had another issue. read more

David was really nice and like another review he did request pictures first which I sent. He came and looked at the stuff I needed done and told me it was $180/hr up front but not until he started the job did he tell me I needed new faucets that he didn't have and if he did it would cost me more money to get from him instead of just purchasing and having him install. He basically tightened a bunch of screws on the things he could fix and charged $340. I still need the get the faucets and have them installed. I didn't realize it would cost so much and not have everything done. I did agree to his price terms but in the end I feel like I got the short end of the stick. read more

The service from these guys was outstanding! I called them & David showed up in no time & knocked out our toilet issue. Super nice & efficient. I'll definitely call them anytime we have plumbing issues. UPDATE: I called David again after my water heater busted & began leaking. As always, he moved quick/efficiently & got my water heater replaced. His communication w/me was excellent as well since my plumbing issue was in San Antonio but I had to work w/him from Albuquerque, NM where I'm currently stationed. David took care of me & my tenants in no time & continued to go above/beyond. Thanks again David! read more

Black Tie Plumbing installed a new dual directional cleanout and tested my waste system. They were here on time and finished the work in professional manner. Cleaned their work area and they were very polite. Great job... read more

Well hopefully this will be Dave's last visit for a long time! We are just about done with our MAJOR kitchen and bathroom remodel. The dust is starting to settle. The drywallers are coming in next week and finish up the holes we made moving pipes. Once they are done, I will post pics of the new vessel sink Good luck dave! Looks like dave got a new website: http://mysanantonioplumber.com read more

First of all, I want to thank David for not treating me like some moron by telling me after explaining the issue that the water softener is the problem. I already confirmed that, cleared out my heaters, and performed several basic troubleshooting steps to identify to issue myself. I am usually wary about calling a plumber as they are rarely an inexpensive choice. But I was at a loss at what was causing my water pressure problems and David was very professional in listening to what I had done and what I believed was wrong. Ultimately he quoted a price at the beginning and zeroed in on the problem with a confident idea that this was it. My water flow is now outstanding and I would even say better than when the house was originally built 5 years ago. Thanks to David and People's Choice Plumbing for their outstanding professional service. read more

Our water shut off was broken and we needed it fixed quick. I called and he came out within an hour of me calling. David worked quickly and was very professional. We will be calling them again if we ever need a plumber. read more

The WORST!!! Cut holes in my wall he didn't need, cut the pipe wrong, took forever. Didn't know what he was doing. Boss kept calling every few minutes, obviously not too confident in his employee either. The owner was rude and talked down to me, and they were OUTRAGEOUSLY EXPENSIVE read more

People's Choice Plumbing has excellent customer service and their technicians are friendly and competent. I hired People's Choice Plumbing to inspect and start a gas fireplace in their home. I could not be happier with the result. Great communication, on-time service, and my parents are happy! The technician checked the gas line, turned on the fireplace and showed my parents how to light it. We will definitely use People's Choice Plumbing for our future plumbing issues! Thank you! read more

I called People's Choice Plumbing to do some repairs to my sink and toilet. The master plumber arrived the same day, and even sooner than expected. He was polite and helpful in assisting me to choose the proper fixtures, quoted a fair price and completed the work quickly. I am very pleased with the results. Everything looks, and works great! Highly recommend! read more